I just wanted to take this opportunity to say thank you to each and every one of you.

The properties have had some great successes this year and have endured some tough times.

The perseverance, patience and professionalism you have displayed have not gone unnoticed. It is clear that people are reinforcing our pillars every day, especially We Are Community! This summer has brought about many perennial challenges—a different type of guest with different needs, greater turnover in rooms every day, bringing about longer days—especially for our incredibly talented and capable housekeeping staffs—and staffing challenges in all departments. As properties grapple with these problems, other properties and individuals have stepped up to help.

Recently Terri Wallace, Courtyard Medford housekeeping manager; Larry Hogeland, SpringHill Suites and TownePlace Suites in Medford maintenance engineer; and Ana Cortes, SpringHill Suites Medford housekeeping manager; assisted with training staff and opening the Hampton Inn & Suites in Hood River. Whether working at another property, or in another department, or helping a co-worker finish cleaning his/her rooms, our associates have a greater sense of community with each other than any others I have worked with. So, very simply but very sincerely… THANK YOU!

InnFormation Contributors:Holly Stanley—InnSightJB Carney—Sp HICarly Ranney—Sp HISteven Arrasmith—HIX CPJC Brown—HIX CPKari Preston—Sp CSDwight Laughlin—Med TPSColleen Evans—Spfd CYAllen Pike—Rose WITerri Wallace—Med CYCasey Owen—InnSight

A Newsletter for Employees and Associates of InnSight Hotel Management Group

2nd Quarter 2016Volume 11, Issue 2 Innf ormation

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Innboxby Holly Stanley

Check out InnSight on Facebook!

Use your smartphone to scan this QR code to link to our Facebook page—or look for InnSight HMG on Facebook. Click "Join" to access this closed group.

Check out more

InnSighters

doing good

in their

communities

on pages 2

and 4!

Neighbors Helping Neighbors

The leadership team at Holiday Inn Express Central Point participated in the first annual Central Point “Neigh-bors Helping Neighbors” event. This community-run event focused on lending a helping hand to their neigh-bors. The staff at the Express helped Helen Gingerich to clean up her yard, moving well over 12 cubic yards of debris, allowing Helen to enjoy all the beauty her prop-erty had to offer!

We Are Community!

Wedding Announcements• Kali Rescigno (Sp CS) and Nick

Russell were married in their backyard on April 30th. Kali’s brother Paul Rescigno (Sp CS) officiated.

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• The Hood River Hampton Inn had a community clean-up, picking up trash along the downtown corridor and the marina while introducing themselves to businesses along their way. They collected more than 40 bags of trash and met their commu-nity at the same time!

• The Medford Courtyard collected $374.50 for Children’s Miracle Net-work and $54.20 in cans and bottles for area schools. They also donated discarded linen to the Wild Feline Rescue, Humane Society, and St. Vincent DePaul thrift store.

• The Springfield Holiday Inn vol-unteered with GreenHill Humane Society, pulling weeds and help-ing out with the facility. They also helped out at Bark in the Park (photos below), a dog-and-people 5k run/walk to raise money for GreenHill.

Medford Courtyard:2nd QuarterFront Desk Agent Brooklyn Gillespie

Springfield Holiday Inn:2nd QuarterHousekeeping Superviser Amanda

Baszler

Springfield Courtyard:1st QuarterHouseman/Shuttle Driver Luke Raube

2nd QuarterRoom Attendant/Houseman Josh

Twombly

The Windmill Inn celebrated Easter with Egg Roulette, where only half the eggs are hard boiled. Justin “won” with the raw egg in the bunch! Pictured left to right: Kaitlyn Ball, Justin Scheuffele, and Greg Malone

The InnSight office staff enjoyed a highly competitive game of Bocce ball in March. President Richard Boyles steps up for his turn (left). HR Generalist Shawna Gribskov poses while raking the pits (center). HR/Payroll Admin Casey Owen gets low on her turn (right).

Associates and families from the Medford area have a little fun for the photo after participating in the annual Pear Blossom run.

Community Service Notes

Associates of the Quarter

InnSight Associates Have Fun and Are Very Competitive!

We Are Growing!

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Three+ Year AnniversariesKristi Fitzgerald 6/25/2013Karen Penrod 5/24/2013Brittany Babb 5/10/2013Jackie Jamison 5/10/2013Debra Creasey 5/9/2013Sarai Ochoa 5/6/2013David Ramirez 5/3/2013Minerva Martinez 4/17/2013 Cady Hayes 4/13/2013Teresa Mattheisen 5/16/2012 Jeanie Clarkson 5/15/2012Richard Wooton 5/11/2012Maria Torres Zamorra 4/12/2012Judith Leguizamo Compuzano 4/9/2012

Five+ Year AnniversariesNicholas Child 6/15/2011Maria Cortes Mora 5/9/2011Jeff Morgan 4/19/2011Ingrid Castaneda Cruz 4/14/2011Betty Claunch 5/21/2010Randy Gordon 5/20/2010Shawn Ruggles 5/18/2010 Amanda Baszler 5/11/2010Jane Maxwell 4/19/2010Yolanda Benitez Conchas 4/14/2010Jeri McPherson 6/15/2009Adan Cardenas 5/28/2009Belem Ochoa Barron 6/24/2008Matt Anderson 6/13/2008Maggi Norris 5/30/2008Susan Belden 5/22/2008Cheryl Breeden 5/22/2008Valerie Kitajchuk-Phillips 5/9/2008Thomas Dugan 5/2/2008 Hope Olinghouse 4/24/2008Valerie Hibbard 4/18/2008Sabrina Christensen 4/7/2008Larry Hogeland 6/7/2007Jayne Hulse 5/7/2007Lynda Smith 4/18/2007

10+ Year AnniversariesKari Preston 6/30/2006Marissa Ruf 6/29/2006Whitney Boss 6/7/2006Blaire Coxon 5/23/2006Jason Goates 6/29/2005Kristen Gipson 6/17/2005Chandra Sharma 4/19/2005Karen Chester 6/5/2002Frances Kelley 6/8/1997Richard Boyles 4/17/1989

Happy Anniversary!

Congratulations on all of our associate anniversaries! Special recognition goes to:

We Have Fun!

We Appreciate Our Associates! Let Us Count the Ways!

The Medford Courtyard tie-dyed socks (left), had a fiesta lunch (below), a pancake breakfast, and their managers washed associate cars.

The TownePlace Suites and SpringHill Suites in Medford had several great game days including pie-in-the-face with Breanna Heigl (above left), and an ingenious homemade ski-ball game pictured with Georgia Wooten (above right).

The Springfield Courtyard had several brave associates who donned shaving cream and served as targets for Cheetos. Pictured left to right are Darren Wilson, Debbie Lloyd, Justin Gailey, and Carissa Flock.

The staff at the Holiday Inn Express Central Point had a summer camp theme all week with activities including arts and crafts, relay races, making totem poles and building a “teepee” (right).

InnSight Hotel Management Group840 Beltline Road, Suite 202

Springfield, OR 97477Phone: 541-746-8444Fax: 541-746-2590

innsighthotels.com

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Sólo quería aprovechar de esta oportunidad para dar las gracias a todos y cada uno de ustedes.

Las propiedades han tenido algunos grandes éxitos este año y han soportado algunos momentos difíciles. La perseverancia, la paciencia y el profesionalismo que han mostrado no han pasado desapercibidos. Está claro que

la gente refuerza nuestros pilares todos los días, especialmente Nosotros Somos Comunidad! Este verano ha traído consigo muchos retos continuos, un tipo de huésped diferente con diferentes necesidades, mayor rotación en las habitaciones todos los días lo cual ocasiona días más largos, especialmente para nuestro talentoso y capaz personal de limpieza, y retos de personal en todos los departamentos. Conforme las propiedades lidian con estos problemas, otras propiedades e individuos se han involucrado para ayudar.

Recientemente Terri Wallace, Larry Hogeland y Ana Cortes ayudaron con el entrenamiento y la inauguración del Hampton Inn & Suites en Hood River. Ya sea trabajando en otra propiedad, en otro departamento, o ayudando a un/a compañero/a de trabajo para acabar de limpiar sus habitaciones, nuestros asociados tienen un mayor sentido de comunidad entre sí que cualquier otro grupo con quien he trabajado. Por lo tanto, muy simple pero muy sinceramente... ¡GRACIAS!

El InnBoxpor Holly Stanley

The Medford SpringHill Suites and TownePlace Suites made it part of their appreciation week (left) while the Holiday Inn started off spring working in the Food for Lane County gardens.

Associate's Loyalty Brings Rewards

Annie Ahern, the new front desk supervisor at the Holiday Inn Express Central Point, was recognized by Elizabeth Cunningham, head of InterContinental Hotel Group (IHG) Loyalty Operations, for her outstand-ing efforts in 2015. Thanks to Annie’s commitment as Loyalty Champion, she led our team to go beyond the IHG® Rewards Club standards every quarter in 2015. To help Annie and her team celebrate, she was sent 5,000 rewards points to redeem on whatever she wanted. Way to set the bar, Annie!

Above right: Carlton Hegi (HI Spfd) works with new plants. Left: Cruz Morton (HI Spfd) preps planter boxes.

Planting Community and GardensSeveral hotels helped out at community gardens throughout the quarter.

MovInn Up• Liz Tate was promoted from Holiday

Inn catering sales manager to the Eugene Area Sales Team.

• Kali Russell was promoted from room attendant to housekeeping supervisor at the Springfield Comfort Suites.

• Krystal Clifton was promoted from room attendant to housekeeping trainer at the Springfield Comfort Suites.

• Kyla Garza of the Springfield Holiday Inn was promoted from front desk/server to F&B Supervisor.

We Set the Bar!