Inkjet SF Product Training

Presented by:Wally Crewe Canon South Africa.

Welcome to Canon South Africa

House rules. Introductions. Course schedule.

INTRODUCTIONS

Agenda - Day 1

Supplemental information on 2005 3Q Products FINE Cartridge Update Inkjet SF Product Overviews

Disassembly IX4000/IX5000

FINE Cartridge

Ink Cartridge Related ErrorsAlarm lamp

blinking(iP2200, iP1600, iP1200)

Error code

(on the operation panel)

Error code(EEPROM informatio

n print)

Cause Solution

Improper installation 7 U053 1687*1

1660*2

An ink cartridge is not properly installed (not clicked into place).

Re-install the ink cartridge properly.

No ink cartridge installed 5 U051 1401 The ink cartridges are not installed.

Install the ink cartridges.

Non-supported ink cartridge installed

5 U059 1485 An installed ink cartridge is not supported.

Install the supported ink cartridge.

Wrong position of the ink cartridge (iP6210D/ iP6220D only)

U076 1486 The ink cartridge is installed in a wrong position.

Install the ink cartridge in the correct position.

Multiple ink cartridges of the same type installed (iP6210D/iP6220D only)

U075 1487 Multiple ink cartridges of the same type are installed.

Install the proper ink cartridges.

Non-supported ink cartridge installed

14 U140 1684 An installed ink cartridge is not supported.

Install the supported ink cartridge.

Hardware error 15 U052 1682 An ink cartridge is broken. Re-install the ink cartridge. If the error is not cleared, replace it with a new ink cartridge.

Remaining ink amount unknown

16 U161U162

16851686

A once-used ink cartridge is installed. (The error does not occur when the same ink cartridge is re-installed immediately after it is removed.)

Replace it with a new ink cartridge.Or, press the Resume/Cancel button to continue printing without ink cartridge replacement. In that case, the remaining ink amount is not detectable.

No ink 4 U041 1600 The ink is used up.*1: iP6210D, iP6220D, MP150, MP170, MP450*2: iP2220, iP1600, iP1200

[Original specifications]If a once-used ink cartridge is re-installed back, the “remaining ink amount unknown” error occurs.

e.g. Cartridge A -> Cartridge B -> Cartridge A [New] [New] [Used] Error type:

Error A: Sufficient ink is supposed to remain in the installed-back cartridge. (Error code: 161)

Error B: No ink is supposed to remain in the re-installed cartridge. (Error code: U162)

Change of Specifications for Once-Used FINE Cartridge (1/2)

<2 concerns>• The error will occur when a user has multiple ink cartridges of

the same color and uses them one after another before they become empty.

• In repair servicing, if the service-use print head is used to confirm the printer operation, the error will occur when the user re-installs his/her own ink cartridges in the repaired printer.

[New specifications]Elimination of the “remaining ink amount unknown” error (Error A, error code 161) Even when a once-used ink cartridge is re-installed back after another ink cartridge is installed and removed, the re-installed cartridge can be used with the remaining ink amount detection function enabled.However, since the remaining ink amount of the re-installed ink cartridge is based on the ink cartridge information (4 levels of remaining ink amount), there may be some errors in detecting the ink amount.

[New firmware version]iP1200/iP1600/iP2200: V.1.04 (Feb. 2006)iP6210D/iP6220D: V.1.06 (Dec. 2005)MP150/MP170/MP450: V.1.08 (MP150: Nov. 2005

MP170/MP450: Feb. 2006)

Change of Specifications for Once-Used FINE Cartridge (2/2)

PIXMA“Pro Series”

Introduction to PIXMA 1st Half 2006 SFP

CANON CONFIDENTIAL V.2

PIXMA DNACamera - Copier – Print Head

DNA DNA

DNA

Inkjet Printing Technology

CANON CONFIDENTIAL V.2

DNA link to Camera

Design

Plug In Software (EPP Pro with DPP & PhotoShop)

Photographic Technology

CANON CONFIDENTIAL V.2

DNA link to Copier

Utilising image processing know-how

Auto Duplex ADF(Realising Ease of Use) Less

deterioration

Copy

Second Generation

CANON CONFIDENTIAL V.2

Canon’s Core Technology In Print Head Manufacturing

CANON CONFIDENTIAL V.2

Tech

nolo

gy

Hybrid

Hybrid

Hybrid

Hybrid Hybrid

Multi-size

Nozzle

6,144N

1pl

9600dpi

Individual

Cartridge

6,144N

1pl

8colours

5,376N

4800dpi

2pl

7colours

3,072N

2pl

2400dpi

6colours

1,536N

4pl

1200dpi

6colours

1,536N

4pl

1200dpi

6colours

Individual

Individual

Individual

Individual

Individual

Multi-size

Nozzle

Multi-size

Nozzle

Multi-size

Nozzle

99 04030200-01 05

9600dpi

Progress of Canon Inkjet based on FINE technology

8colours

Hybrid

7,680N

1pl

9600dpi

Cartridge

Individual

Multi-size

Nozzle

06/1H

10colours

Progress On FINE Technology

CANON CONFIDENTIAL V.2

New PIXMA Emblem

To show strong linkage between PIXMA brand and DNA concept

Current Emblem

New Emblem

MP800R IX4000

IX5000

MP530

MP830

Canon “SOHO Series” IX4000 & IX5000

A3+ Printing

CANON CONFIDENTIAL V.2

PIXMA series design

2 tone colour

Never out-of-date design

for business use

Robust look and feel

Large operation keys

IX4000 & IX5000 Design

IX4000

IX5000

CANON CONFIDENTIAL V.2

PIXMA IX4000

CANON CONFIDENTIAL V.2

IX4000 Main features

“Affordable A3+ printer for high-speed, high-

quality document, photo and graphics

printing” High-speed printing up to 18ppm mono / 14ppm

colour.

A3+ Photo lab quality print in approx. 166 seconds

Sharp, crisp text printing with vibrant colour graphics

Efficient Single Ink system – with LED

Maximum 4800x1200dpi – FINE print head

2pl Micro-Nozzles

ChromaLife100 system

CANON CONFIDENTIAL V.2

PIXMA IX5000

CANON CONFIDENTIAL V.2

IX5000 Main features

“Advanced A3+ printer for high-speed, high-

quality document, photo and graphics

printing” High-speed printing up to 25ppm mono / 17ppm

colour.

A3+ Photo lab quality print in approx. 166 seconds

Sharp, crisp text printing with vibrant colour graphics

Efficient Single Ink system – with LED

Maximum 4800x1200dpi – FINE print head

2pl Micro-Nozzles

ChromaLife100 system

CANON CONFIDENTIAL V.2

A3+ Printer Specification comparison

i6500 IX4000 IX5000

Minimum Ink size 5pl 2pl 2pl

Number of nozzles 1088 Nozzles 1600 Nozzles 1600 Nozzles

Ink tanks 4 color Individual 4 color Individual 4 color Individual

(New Pigment BK) (New Pigment BK)

(New Ink Tank System)(New Ink Tank System)Print Speed Mono 17 ppm 18 ppm 25 ppm

Colour 12 ppm 14 ppm 17 ppmPhoto (4"x6")* approx. 49 sec. (approx. 50 sec.) (approx. 50 sec.)

Dimensions 573 x 334x 196 mm601 x 317.6 x 193.2 mm601 x 317.6 x 193.2 mm

Net weight 7.0 kg 9.2 kg 9.2 kg

Interface

Others

HSHSFS HSHS

CANON CONFIDENTIAL V.2

Canon’s Core Technology In Print Head Manufacturing

CANON CONFIDENTIAL V.2

IX4000 & IX5000 Print head information

FINE Features

YMCBk

5pl2pl

4 colour FINE Print head PGI-5BK, CLI-8C, M & Y

Maximum 4800 x 1200dpi

2pl Micro-Nozzles

ChromaLife100 system

CANON CONFIDENTIAL V.2

IX4000 & IX5000 Print head information

FINE Benefits

YMCBk

5pl2pl

Efficient Single Ink Minimum waste

Speed & Quality 166 sec for an A3+ photo

2pl – photo lab quality

Longevity Long lasting, beautiful photos

CANON CONFIDENTIAL V.2

ChromaLife100

GasesO3

NOxSOx

Light

Hightemp/

humidity

CANON CONFIDENTIAL V.2

Print Head - High precision, multi-nozzle

GasesO3

NOxSOx

Light

Hightemp/

humidityNew dye-based inks

CLI-8, CL-41/51/52, BCI-16High density, wide gamut

Genuine photo media Super-glossy,

high speed absorption

The ChromaLife100 Ink SystemDelivers Speed, Quality and Longevity

Combination system of FINE, new-formulation inks and photo glossy papers

30-year light-fastness, 10-years when exposed to the effects of air for Photo Paper Pro PR-101

Matches silver halide

quality & longevity

For beautiful photos with 100-YEAR ALBUM LIFE

CANON CONFIDENTIAL V.2

ChromaLife100 Compatible MediaUp to 30 Years gas fastness on PR-101 & PP-101

Photo Paper Pro PR-101

NEW ChromaLife100For all Canon glossy photo papers

Photo Paper Plus Glossy PP-101

Glossy Photo Paper ‘Everyday Use’ GP-501

Photo Paper Plus Semi-Gloss SG-101

Glossy Photo Paper GP-401

iX5000 / iX4000Service Training

Contents

1. Comparison with Previous Models2. New Errors3. Service Mode4. Special Notes on Repair Servicing5. Other6. Levels of Uneven Print

Comparison with Previous Models

iX5000 6500i / i6500 iX4000 6100i / i6100Camera Directprinting

Supported (PictBridge) Not supported Supported (PictBridge) Not supported

Borderless printing Supported Supported Supported Not supportedInk tank sensor Supported Not supported Supported Not supported

30,000 pages (1,500character pattern)

30,000 pages (1,500character pattern)

10,000 pages (7.5% dutyper color pattern)

10,000 pages (7.5% dutyper color pattern)

Part number QY6-0064 QY6-0034 QY6-0064 QY6-0034Color 4 colors 4 colors 4 colors 4 colors

Black: 320 Black: 320 Black: 320 Black: 320Color: 256 x 5 Color: 256 x 3 Color: 256 x 5 Color: 256 x 3Bk: 30ｐｌ Bk: 30ｐｌ Bk: 30ｐｌ Bk: 30ｐｌC/M: 2pl/5pl, Y: 5pl C/M: 5pl, Y: 5pl C/M: 2pl/5pl, Y: 5pl C/M: 5pl, Y: 5pl

BlackBCI-9BK (Japan)PGI-5BK (Non-Japan)

BCI-3eBKBCI-9BK (Japan)PGI-5BK (Non-Japan)

BCI-3eBK

ColorBCI-7eC/M/Y (Japan)CLI-8C/M/Y (Non-Japan)

BCI-3eC/M/YBCI-7eC/M/Y (Japan)CLI-8C/M/Y (Non-Japan)

BCI-3eC/M/Y

Black, plain paper,Fast

25.0 ppm 17.0 ppm 18.0 ppm 12.0 ppm

Color, plain paper,Fast

17.0 ppm 12.0 ppm 14.0 ppm 9.0 ppm

InterfaceUSB2.0HS

USB2.0FSParallel （IEEE1284）

USB2.0HSUSB2.0FSParallel （IEEE1284）

Dimensions W x D x H (mm) 601 x 318 x 194 573 x 335 x 194 601 x 318 x 194 573 x 335 x 194

24,000 pages (total)

Ink droplet

Nozzles

Printer 24,000 pages (total)

Ink tank

Throughput

Function

Product life

Print head

New Errors

User ErrorPaper output support error (3 blinks of the Alarm lamp)

Problem: The paper output support does not operate properly during printing (for the first time).

Solution: Remove any obstacle, if any, from the paper output support, and press the Resume/Cancel button.

Service ErrorPS cam sensor error (14 alternate blinks of the Alarm and Power lamps)

Problem: The paper output support does not operate properly at power-on, or the paper output support error (user error) is not resolved by the Resume/Cancel button.

Solution: Turn the printer off and turn it on again. (If the problem persists, repair servicing will be required.)

Service Mode

Special NotesIf the printer does not start properly in the service mode (the Power lamp keeps blinking in green), disconnect the power cord, plug it in, then start the printer in the service mode again.

Reason: If the automatic power-on function is enabled in the printer, the printer enters the service mode for the first time, but it will never enter the service mode if the printer is turned off by the Power button. This is because the printer remains to be turned on internally if the power is turned off by the Power button. To prevent this, disconnection of the power cord is required before starting the printer in the service mode.

Service Mode……..Continued

Time(s) LED Function0 Green (Power) Power off1 Orange (Alarm) Service test print2 Green (Power) EEPROM information print3 Orange (Alarm) EEPROM initialization4 Green (Power) Waste ink counter resetting5 Orange (Alarm) Destination settings6 Green (Power) Print head deep cleaning7 Orange (Alarm) Reserved

Green (Power) at even numbersOrange (Alarm) at odd numbers

14 Green (Power) ReservedOrange (Alarm) at odd numbersGreen (Power) at even numbers

8 to 13 Return to the menu selection

15 to 21 Return to the menu selection

Special Notes on Repair Servicing - 1

[After Platen Unit removal and reassembly]Major replacement parts:

Platen, Carriage, Paper Output Support, Paper Feed Roller

After the Platen Unit is assembled, attach the new Ink Absorbers (QC1-8876, QC1-8877), since they will be torn when the Platen is removed from the printer unit.

Special Notes on Repair Servicing - 2

[After Purge Unit and Waste Ink Tube replacement]After the Purge Unit and Waste Ink Tube are replaced, attach the new Tube Cover.Without the tube cover, the tube may be pinched and blocked when assembling the printer unit into the bottom case, preventing proper purging, resulting in ink leakage or strange noise.

TUBE COVERSLOT

Other (FAQ)

Protective material left inside the printerPossible user call:

Error (2 alternate blinks in green and orange) during setupStrange noise

Solution:Remove the protective material from inside the printer, turn the printer off, and turn it on again.

Service Plan - Product Repair Method

B: By product exchange with the same or successive model D: By unit replacement of major units(including print head)

Model Repair MethodIX4000 DIX5000 D

Service Plan – Available Parts

B: Print Head only (Consumable)D: Parts specified in the Service Plan, Parts Catalog and Service Information

Model Repair Method IX4000 DIX5000 D

Part Number Description

_CK-0562-000 Grease Molycote PG-641

QY9-0035-000 Grease Molycote HP-300

QY9-0037-000 Grease EU1

QY9-0057-000 Lube Floil KG107A Oil

QY9-0059-000 Grease Molycote 7508

QY9-0060-000 Cable Support Tape (Yellow)

QY9-0061-000 Cable Support Tape (Black)

QY9-0064-000 Calibration Media Kit

CY9-7014-001 Precision Tool (Handle)

CY9-7014-002 Precision Tool (L Philips)

CY9-7014-003 Precision Tool (M Long Philips)

CY9-7014-004 Precision Tool (M Philips)

CY9-7014-005 Precision Tool (S Philips)

CY9-7015-000 Precision Tool (T Handle)

Useful Service Tool Part Numbers

Lunch time !

PIXMA IX4000/5000

Disassembly