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Focus on France ING - June 8, 2007 Philippe Donche-Gay CEO West Europe Luc-François Salvador, CEO Sogeti Philippe Tavernier, CEO Sogeti France

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Page 1: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

Focus on FranceING - June 8, 2007

Philippe Donche-Gay CEO West EuropeLuc-François Salvador, CEO SogetiPhilippe Tavernier, CEO Sogeti France

Page 2: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

1

Our 2007 Objectives

This will lead us to:9% growth & 7.0% operating margin in 2007

above market growth & 8.5% operating margin in 2008

Improve operational efficiency

Focus on low performing unitsFurther MAP roll-out Favor offshore margin accretion

New leaders developmentGrow Consulting Services Additional vertical offersGrow offshore leverage 1:3

Develop NA

Leverage Kanbay Integration

FSI (NA, UK, test Continental Europe)Non-FSI: regional adjustmentIndia harmonization

Consulting BPO

Prepare for step changes in

Page 3: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

2

Q1 was another strong quarter across the board

26.9%1.5%Kanbay

12.0%3.7%CS / TS / LPS / Kanbay

14.2%4.1%TOTAL GROUP

18.1%4.8%Outsourcing Services

8.1%4.6%Local Professional Services

12.3%3.7%Consulting / Technology Services

Q1 07 / Q1 06Q1 07 / Q4 06

At constant rates and perimeter, including Kanbay

Page 4: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

3

IT Services today: a tale of two worlds

20%

30%

40%

50%

15% 20% 25% 30%

% R

even

ue G

row

th

Operating Margin %

Tata

Wipro

Infosys

Satyam

Patni

Rankings – Gartner IT Services Worldwide Market Metrics Database April 2007 Kathryn Hale.

-10%

0%

10%

10%5%

Accenture

ATOS

LogicaEDS

IBM

CSC

Capgemini

#1 Listed European IT Services Company1st European to move massively offshore:

+92% 2006Q1’07 continues growth momentum:

+18% revenues

Page 5: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

4

The landscape is due to change

-10%

0%

5%

10%

15%

20%

25%

10% 15% 25%

% R

even

ueG

row

th

Operating Margin %

Revenue, Growth & Margin

Global Western Leaders

5%The Pack

OffshorePlayers

OperatingMargin

Price Pressure

Page 6: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

5

An in-depth transformation is needed

Higher Share of walletBetter RetentionLeveraging references

Higher mark-upSector dominanceFaster diffusion

Lower costsHigher productivityConsistent quality

InnovationIndustrialization

Intimacy

Page 7: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

6

Intimacy : from Vendor to Partner for our largest Clients

30 Group / Country Managed Accounts

Bring the full strength of our Group to our clients

50% above average growth in the Group

51%

37%

12%

CMA 2006

2 Disciplines

1 Discipline3 and 4 Disciplines

20%

70%

10%

CMA 2010

2 Disciplines

1 Discipline

3 and 4 Disciplines

Page 8: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

7

Balanced Pyramid

PMs & Test Managers

SMEs & Relationship Managers

BAs and Architects

Senior Developers

Developers

Offshore Onsite

12MS technologies

13Java technologies

11Database

31Programming conceptual

5PM, Process

14Testing

86Industry certifications

245Capital Markets certified

352Capital Markets trained

#CertificationCertifications & Training

Kanbay microcosm

model

• Integrated “one team”concept

• Balanced skill distribution

• Relevant Industry experience

• High onsite-offshore leverage

• High pyramid leverage

• Full spectrum of trainings & certifications: technology, industry, leadership

x 50

Capgemini India

12 000

226 412 11261934

3679

6000

2001 2002 2003 2004 2005 2006

2001

2006

Industrialization is not just about offshore capacity

Page 9: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

8

Industrialization will drive us towards the right model

0-30%

30-60%

60-80%

Capacity Capability Partnership

Offshore leverage

One Team

Model 1:people

assignment

Model 2:KPI alignment

Model 3:strategic

partnership

NA

BPO

LPS

Kanbay

NL Fr UK

Page 10: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

9

But can be done smoothly assuming benign market conditions

+3% y/yOnshore

Offshore

54,300(80%)

60,000(60%)

67,600 FTE 100,000 FTE

Subs

Subs

+32% y/y

2006

2010

13,300(20%)

40,000(40%)

Billing consultants

Page 11: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

10

Innovation is “Top of the Mind” for our Clients

Our clients are clearly back in a growth cycle

Commoditization is unavoidable in most Industries

Innovation is again central in the CXO’s agenda

Collaboration

ProfitableGrowth

Innovation Productivity

Page 12: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

11

Innovation: key to add value

Invent Engage Exploit & Refresh

Process &Governance

I. II. III.

IV.

Identify Leverage/Accelerate Optimize/renew

CM

%

Time

Business/Technology Vision 2010

Emerging Offerings

Domain Expertise and Solutions

“powered by India”

Page 13: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

Focus on FranceING - June 8, 2007

Page 14: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

13

Capgemini is the #1 professional services provider in France

2 billion euros revenues (Q1 annualized)

6.6% Growth in Q1 07

Capgemini Revenue 2006

17%

28%

6%14%

7%

24%4%

1%

Benelux

NorthAmerica

UK & Ireland

Nordic

Central Europe

France

South Europe

Asia

FY 05 H1 06 H2 06 FY 06

CS-TS 7.9% 7.9% 10.1% 9.0%

OS -20.7% -33.3% -44.7% -39.4%

LPS 5.2% 4.5% 6.9% 5.7%

TOTAL 2.6% 0.7% -0.1% 0.3%

Operating Margin

Page 15: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

14

The financials situation has greatly improved !

Operating marginRevenue evolution

-25

0

25

50

75

100

2003 2004 2005 20060

250

500

750

1000

2003 2004 2005 2006

CAGR> 40%

Utilization

70,0%

74,0%

78,0%

80,0%

84,0%

H1 03 H2 03 H1 04 H2 04 H1 05 H2 05 H1 06 H2 06

CS TS

72%

82,2%

SupportFunction Costs

France

0%

5%

10%

15%

20%

H1 04 H2 04 H1 05 H2 05 H1 06 H2 06

14,8%

10%

Page 16: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

15

Capgemini Consulting leads the pack in France

* Results from the PAC 2006 study"Panorama du conseil en France : Analyse du marché et positionnement des acteurs 2005-2009"

1 Capgemini Consulting2 McKinsey (dont BTO)3 Boston Consulting Group4 Accenture5 CSC6 IBM BCS7 BearingPoint8 AT Kearney9 Ineumconsulting10 Sopra Group11 Eurogroup12 Roland Berger13 Bain14 Mercer Management Consulting15 Unilog Management

Market evolution *

0

500

1000

1500

2000

2500

2005 2006 2007 2008 2009

Thought leadership Transformation

International practices

HR : Talent’s battle

Growth5% year

PANORAMA *

Page 17: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

16

Grow in value : A differenciated strategy

Be recognized as “Best in Class”In the market

Transformation & Operations

Growmarket share

Stratégie et Transformation

Volvo

Nissan

PSA

CA

Bobst

La poste

Michelin

SchneiderGroupama

Véolia

AirFrance Covea

BNP

ATAC

Total

SNCF

CEMinFi

EDF/GDF

Unedic

% Contribution

COR

Suez

Page 18: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

17

Capgemini “Rightshore” strategy is paying off

Recent WIns

AM IM Packages CSD

Grenoble (BI)

Clermont-Ferrand (Cobol)

Lille (Oracle)

Nantes (Finance Mainframe)

Paris (ADC)

Toulouse (SAP)

ParisLille

Toulouse

Nantes

Grenoble

Clermont-Ferrand

Mumbai

Hyderabad

ChennaiBangalore

KolkataPune

Page 19: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

18

SOA is key to Financial Institutions

After : Customer centric model

-

Distributor

ProducteurP

Before : Product centric model

Customers Customers Customers

MO

RTG

AG

E

Third

par

tyC

ON

SUM

ER

LOA

NS

PER

SON

AL

AC

CO

UN

T

Reduce cost

Customer

Real time intelligent interaction

Third partyConsumer

Loansfactory

P

P

Mortgagefactory

DifferentiateProducteurP

Page 20: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

19

The Three Related Worlds of IT

EnterpriseData

Management

Enterprise Systems

Architecture

The Consumer

Internet CUSTOMER

&

USER

INTEGRATED

EXPERiENCE

The Internet WorldWide Web Web 2.0

Client Server nTier & Components

Service Oriented

RelationalData Base

Data Warehousing

& BI

MasterData

Management

People

Processes

Information

Page 21: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

20

The priorities of transformation at TS France

OFFSHORE - AMOFFSHORE - AM

PRODUCTIVITY PRODUCTIVITY

APPLICATION CONSULTING APPLICATION CONSULTING

SAP - ORACLESAP - ORACLE

BI - DATA MANAGEMENT BI - DATA MANAGEMENT

Page 22: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

21

Capgemini et Sogeti are building the IT of RWC 2007

Page 23: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

22

Sogeti Geographical presence

−Revenues 2006 € 1.3 billion−A workforce of over 17,000 staff spread over 200 locations.−2006 : opening of new geographies (Ireland, Denmark, UK).

U.S. (13.1%)

France (52%)

Spain (4%)

Sweden(5.9%)

Benelux (7.1%)

Germany (0.4%)Switzerland

(0.6%)

Netherlands(16.9%)

Page 24: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

23

Sogeti business lines

High Tech ConsultingEngineering R&D Embedded softwareScientific calculationEngineering sciences

*Figures at 31/12/05

Application ServicesAudit, Consulting, Project ManagementSoftware DevelopmentTesting, ERPApplication Management

Infrastructure Services

Audit, Consulting, ProjectManagement, InsourcingSecurity, Rollout, Help Desk

15%

33%

52 %

AS IS

HTC

Page 25: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

24

Sogeti Breakdown by sector

Sogeti Group revenues 2006 : € 1.309 billion

35%26%

9%

12%

17%

Industry

ServicesTelecom

Bank & Insurance

Public & Utilities

Page 26: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

25

Sogeti Top 11 Clients

ALCATEL

BNP PARIBAS

CEGETEL

EADS

EDF

FRANCE TELECOM

GDF

ING BANK

PSA

RENAULT

SOCIETE GENERALE

Top 11 clients : 27 % of revenues in 2006.

Page 27: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

26

Sogeti : an organisation on a human scale

−Flexibility and rapid adaptation to the market,−Entrepreneurial spirit,−200 locations worldwide,

A market sector

A business line

B.U. manager

Assistant

Client Representative

P&L Responsability

Technical manager

A territory

Business Unit

Page 28: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

27

Presentation Sogeti France

CA 2006 : 659 M€ ( 7,19 %) 8591 BILLING FTE

PORTFOLIO MANAGMENT AND OFFERINGSIMPROVEMENT ON CONTRIBUTION, C.O.R.

GROWTH AT 8 % AND GOP IMPROVEMENT OF 1.5 pt

29%

44%

27%

IS+4,4 %

3806 CSS

HTC+ 16 %

2372 CSS

AS+ 4 %

2333 CSS

Page 29: ING - June 8, 2007 · PMs & Test Managers SMEs & Relationship Managers BAs and Architects Senior Developers Developers Offshore Onsite MS technologies 12 Java technologies 13 Database

Focus on FranceING - June 8, 2007