Gans, Gans & Associates 7445 Quail Meadow Road, Plant City, FL 33565 813-986-4441

www.gansgans.com

Information Technology (IT) Manager

If you are interested in this exceptional opportunity, please submit a detailed resume immediately to: Ernest Barefield

E-mail: ernest@gansgans.com Phone: (813) 986-4441 ext. 7116 | Fax: (813) 986-4775

Should you have any questions in consideration of your own interest, or a referral of a colleague, please contact us at the number above.

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Virgin Islands Housing Authority

The Virgin Islands Housing Authority has embarked upon many exciting and enriching programs for its' residents. This has been a priority with the objective being, first and foremost, to empower public housing residents through training and practical experience. Many of these initiatives are to provide incentives for residents to take more responsibility for the affairs in their respective communities and to participate in the management thereof. The Virgin Islands Housing Authority (VIHA) is a public housing corporation that operates under the provisions of the U.S. Housing Act of 1937, as amended, the Quality Housing and Work Responsibility Act of 1998 and the Virgin Islands Code. The birth of VIHA dates back as far as 1941 when the municipal councils of both St.

Thomas/St. John and St. Croix passed an ordinance creating municipal housing authorities into a single agency, the Virgin Islands Housing and Redevelopment Authority (VIHRA), with tri-island jurisdiction. In 1962, Act No. 903 of the Virgin Islands Legislature established the agency as the Virgin Islands Housing Authority. VIHA is empowered with the responsibility for planning, financing, constructing, maintaining, and managing public housing developments on the islands of St. Croix and St. Thomas, which comprise approximately 15% of the total territorial housing stock. The Government of the Virgin Islands is obligated to provide municipal services to public housing communities pursuant to the 1956 Cooperative Agreement, as amended, to include but not limited to educational facilities, police and fire protection, garbage collection/disposal, maintenance of street lights, roads and provide water. VIHA Mission Statement "To Create Vibrant, Dynamic, Sustainable Communities So Families Can Evolve Economically, and to Improve Lives and Strengthen Communities Through Quality, Safe and Affordable Housing and by Providing a Myriad of Services to Empower Public Housing Residents." In an effort to improve overall functioning in the face of dwindling resources, VIHA embarked on a strategic planning process, which involves ALL employees. This process looks at their present state, Vision, Mission and Cultural Value Statements, and Strengths, Weaknesses, Opportunities and Threats -- along with where they are relative to operations, customers and employees, and where they want to be in five (5) years. The Mission builds upon VIHA's Vision. It communicates the essence of stakeholders and includes VIHA's purpose statement, business statement and the values and beliefs held by members. It is one guiding set of ideas articulated, understood and supported by stakeholders, board, staff, volunteers, donors, clients and collaborators. Position Summary

Responsible for managing, overseeing, and developing the Agency’s computer network systems and telecommunications systems. Responsible for long-range planning for Agency computer network system and communications acquisitions and enhancements and for developing new technical solutions that are responsive to the Agency’s objectives. Manages all IT projects. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS), Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Essential Duties and Responsibilities

• Manages, oversees, and develops the Agency’s computer network systems, and voice and data communications networks by working closely with various levels of personnel in all departments to identify and evaluate technology needs and provide technical solutions and cost-effective approaches for daily administrative and Agency operations.

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• Fosters a cooperative, friendly, working relationship between IT personnel and all IT customers (i.e., business users, contractors, suppliers) to facilitate open communications resulting in a high level of cooperation, understanding of necessary aspects and needs of operational systems development, and quality services and products for Agency personnel.

• Oversees and coordinates long-term planning and production strategies for workstation turnover, database development, software upgrades, and other technologies that are the responsibilities of the IT Department. Reviews, recommends, and approves the acquisition and distribution of all computer hardware, software, telecommunications systems and devices, and other IT systems or services utilized by Agency departments.

• Directs and participates in the configuration, repair, maintenance, internal and external security, backup and recovery, and updates of the Agency’s Local Area Network (LAN), Wide Area Network (WAN), and telecommunications infrastructure.

• Coordinates, develops, and manages the Management Operational and Capital Funds IT budgets. Coordinates all departmental IT procurement and purchases. Manages all IT invoices/bills, vendor relations, maintenance contracts, IT assets, and related issues. Understands and is fully conversant in all IT related budget issues.

• Manage the planning and development process for IT equipment inventory and security (hardware and software) needs, while providing physical and logical security (including Antivirus, Firewalls, and Internal Security).

• Manages and monitors for compliance of all IT purchase warranties and contracts. Ensures licensing compliance and related issues are enforced and current. Provides timely upgrades/patches.

• Writes, recommends, and implements policies and procedures pertaining to computer usage to ensure maximum efficiency and security.

• Provides direct technical assistance and troubleshooting as needed on the mainframe computer to ensure maximum efficiency on the system.

• Prepares and monitors IT budget to optimize the return of investments for IT resources and computer systems and verifies that resources allocated to IT meet agency plans for competitive positioning and growth.

• Establishes measurements and monitors IT performance within IT and business support groups. • Develops and maintains a business disaster recovery plan for business and IT functional units and ensures security for information

and the data center. • Develops computer and telecommunications equipment specifications to ensure they meet Agency goals and objectives and do

not adversely affect existing technical strategic plans. • Guides the Agency’s IT staff and senior management to develop and maintain a technical strategic plan which ensures the IT

division and Agency are working toward the same vision, mission, goals, and objectives. • Attends staff meetings to report on and resolve recurrent data problems. • Monitors, oversees, and/or recommends the recruitment, selection, employment, training, career paths, direction, supervision,

utilization, evaluation, discipline, and termination of Agency employees. Develops and maintains salary structures. Reviews performance periodically for the accomplishment of assigned goals and objectives. Coaches and leads IT personnel to plan and maximize IT resources (e.g., people, equipment, time, costs) to the fullest extent.

• Installs new releases for the Agency software application(s) by testing the server; and overseeing the installation process from start to finish every six months.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.

Knowledge and Skills

• Knowledge and experience in Network Systems including IT Licensing/Warranties and Contracts, Vendor Relations, Desktop Support, Helpdesk, and general understanding of network devices and issues including but not limited to Failover, Fall back, Redundancy, Backups, Patches/Upgrades/Viruses, Firewalls, Routers, Protocols and Remote Connectivity.

• Work requires managing and monitoring work performance of a division including evaluating program/work objectives and effectiveness, establishing broad organizational goals and realigning work and staffing assignments for the department.

• Final decisions regarding policy development and implementation are made and/or recommended. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes.

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• Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

• Position must be able to accept major fiscal responsibility and be responsible for department-wide financial decisions. Must be able to assure that appropriate linkages exist between budget requests and departmental goals and objectives. Must be able to understand, follow and monitor Agency budget plans.

• Must have advanced report writing skills using SQL & Crystal, SQL 2000 server, administering SQL 2000 Server Database, Crystal Reporting, Microsoft Access and Project. Advanced technical training troubleshooting and supporting PC's.

• Ability to read and transcribe written and numerical data and to operate major computer hardware equipment. • Knowledge of accounting and payroll systems or related systems for large government or private companies. • Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the

Agency. Requirements

Education and Experience • Bachelor’s degree in Computer Science, Business Administration, or closely related field from an accredited college or university. • Ten years of progressively responsible experience in database systems management or related areas of responsibility of those

years in a middle- to upper-level management capacity. • Public sector experience is a plus. • The following Certifications must be obtained within one year of employment or other allowable period of hire as authorized by the

Director of Operations: o Novell CNE in 5.x o Microsoft Certified Systems Engineer (MCSE); o Microsoft Certified Professional (MCP) o 3 Com IP Telephony

VIHA provides Equal Opportunities (EEO) to all employees and applicants for employment without regard to politics, race, color, religion, national origin, sex, marital status, age, qualified individuals with disabilities, veterans, disabled veterans and Vietnam Era veterans; and with proper regard for individual privacy and constitutional rights. In addition, VIHA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Agency has facilities.

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The Virgin Islands are in the Caribbean. The arc of Caribbean islands begins off the coast of Florida and extends all the way to South America. The region includes hundreds of islands and cays. They are grouped by location into the Greater Antilles which includes the larger islands in the northwestern area (Cuba, Jamaica, Cayman Islands, Haiti/Dominican Republic and Puerto Rico); and the Lesser Antilles which includes all the other islands from the Virgin Islands in the northerly Leeward Islands, to the southeastern Windward Islands and the islands just north of Venezuela. The Virgin Islands are 40-50 miles east of Puerto Rico; and about 1106 miles southeast Miami, Florida. The Virgin Islands are divided between the United States and the United Kingdom; so you have the United States Virgin Islands (USVI) and the British Virgin Islands (BVI). The USVI consist of 4 larger islands: St. Croix, St. Thomas, St. John and Water Island, and some 50 smaller islets and cays. The total area of the USVI is 133 square miles. The British Virgin Islands (BVI) are made up of 4 larger islands; Tortola, Virgin Gorda, Jost Van Dyke and Anegada, and 32 smaller islands. The total area of the BVI is 59 square miles. The British Virgin Islands lie to the northeast of the United States Virgin Islands. The Islands of the USVI St. Croix St. Croix is 84 square miles in size, 22 miles long and the widest point is a little more than 6 miles. The terrain on the east end of the island is rocky and arid with short grassy hillsides and many cactus clusters. The west end of the island is lush with large fruit trees and ferns gracing the mountains. In the middle of the island are miles of beautiful beaches, rolling pasturelands and beautiful land. St. Croix’s highest peak, Mount Eagle, is 1,088 feet high. The land slopes to flatlands on the southern side of the island. There are a few natural harbors and protected bays. It is home to the Cruzan Rum Distillery that produces Cruzan Rum; and also Diageo the producers of Captain Morgan Rum. St. Croix has two main towns, Christiansted and Frederiksted. Its nick name is Twin City. The island offers an assortment of amenities for visitors from golf courses, to the USVI's only casino. Residents enjoy community events such as music and art festivals, theatre productions; and watersports such as fishing, scuba diving, sailing, boating, kiteboarding and more. St. Croix has associations that residents can participate in and volunteer with such as rotary clubs, Chamber of Commerce, historical conservation groups, environmental groups and others. St. Croix has large grocery stores and shops for other goods. There is a hospital and private medical practices. St. Croix is about 40 miles away from St. Thomas. St. Thomas St. Thomas is known for having one long ridge of hills running east and west through the center of the island with smaller ridges branching off from the center. St. Thomas, thirteen miles long by four miles wide, encompasses a little over 31 square miles. The highest point is Crown Mountain at 1,556 feet. St. Thomas has a beautiful natural harbor and many protected bays. There are relatively no flat areas on St. Thomas. The capital of the USVI is Charlotte Amalie, and it is located on St. Thomas. Charlotte Amalie is St. Thomas' main commercial area; and is one of the most frequented cruise ship ports in the Caribbean. The economy is based on tourism. There are numerous resorts, hotels, guest houses and vacation villas; as well as many recreational businesses that focus on visitors such as taxi tours, fishing trips and boat excursions. St. Thomas is in close proximity to

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St. John and Water Island. St. Thomas is known for being the most hopping of the USVI islands, with more restaurants, bars and activities. Its nickname is Rock City. Beautiful beaches, a variety of watersports such as boating, fishing, kiteboarding, surfing, scuba diving among others are popular with residents. There are a variety of associations to participate in and with which to volunteer including rotary clubs; environment, historical and sports groups; genealogical associations and others. St. Thomas has large grocery stores and bulk stores. St. John St. John is located about 4 miles from St. Thomas’ east end. It has hills and valleys and relatively few flat areas. St. John encompasses 20 square miles of beautiful scenery. The island is 7 miles long by 3 miles wide. The highest point is Bordeaux Mountain at 1,277 feet. The island’s coastal areas have many fine protected bays. A natural harbor is found in Coral Bay, however Cruz Bay is the main town and ‘harbor’. More than two thirds of the island are protected by the National Park Service. The Park encompasses about 60% of the island and its beaches, hiking trails and historical sites are the main draw for visitors. Tourism is the islands' main industry. There are several hotels, campgrounds and bed and breakfasts on the island, in addition to many vacation villas and rentals. St. John is located very close to St. Thomas, a short 15-minute ferry ride. Some residents live on one island and work on the other, commuting daily. St. John is known for its laid back atmosphere. Its nick name is Love City. Traffic is caused by herds of goats and wild donkeys. Cruz Bay is the main town on the island. Grocery stores and other shops are available. There is a medical clinic and some private medical offices. Residents of St. John make regularly trips to St. Thomas for its larger assortment of services and stores Water Island Water Island is the smallest populated island of USVI group. It is only 491.5 acres in size. Water Island is 2½ miles long and ½ to 1 mile wide. The island has an irregular shape with many bays and peninsulas. The highest Point is 300 feet above sea level. It is located just half a mile from St. Thomas’ south side. Visitors come to Water Island for the off the beaten path quiet charm. There are just a couple businesses on the island in the form of beach bars, boat charters and vacation rentals. Residents depend on St. Thomas, which is just a short 7-minute ferry ride away for almost everything. For the most part residents work on St. Thomas, and commute either on a small ferry or on their own personal dingy. Residents bring their groceries over from St. Thomas, as is the case with all other needed goods including gas for cars. Main roads are paved and residents drive cars and golf carts. Apartments for rent and real estate availabilities are limited. There is no airport; a ferry connects the island with St. Thomas. There are no schools on Water Island. There is a home-school group. Some children go to school on St. Thomas. There are no medical facilities. Transportation The Henry E. Rohlsen International Airport serves St. Croix and the Cyril E. King International Airport serves St. Thomas and St. John. Languages The official language is English. Virgin Islands Creole, an English-based creole locally known as "dialect", is spoken in informal situations. The Virgin Islands Creole spoken on St. Croix, known as Crucian, is slightly different from that spoken on St. Thomas and St. John. Because the U.S. Virgin Islands are home to thousands of immigrants from across the Caribbean, Spanish and various French creole languages are also widely spoken. Education The United States Virgin Islands Department of Education is an executive branch of the Government of the U.S. Virgin Islands. It functions as both a Local Education Agency (LEA) and a State-level Education Agency (SEA). The Department's responsibilities include the development, implementation and monitoring of instructional programs for all K-12 students and adult learners, as well as, provision of support services. Public schools in the U.S. Virgin Islands are managed by the USVI Department of Education, and are available on St. Croix (K-12), St. Thomas (K-12) and St. John (K-8). Private and parochial schools also exist. The University of the Virgin Islands provides higher education leading to associate's, bachelor's, and master's degrees, with campuses on St. Thomas and St. Croix.