information technology for your business. according to a report from chorleywood consulting the...

INFORMATION TECHNOLOGY FOR YOUR BUSINESS


• According to a report from Chorleywood According to a report from Chorleywood Consulting the Fraud in Telecommunication Consulting the Fraud in Telecommunication worldwide reaches 28 billions of dollars per year worldwide reaches 28 billions of dollars per year (20 in the wire-line and 8 for the wireless (20 in the wire-line and 8 for the wireless network ), with an increase trend of 2 billions per network ), with an increase trend of 2 billions per year.year.

• In order to resolve the problem, Sue Hubbard, In order to resolve the problem, Sue Hubbard, manager of the research department in manager of the research department in Chorleywood, suggests the use of a system that Chorleywood, suggests the use of a system that monitors the fraud and guaranties completely monitors the fraud and guaranties completely the security of the company’ s information.the security of the company’ s information.


• Types of Fraud:Types of Fraud:– Insider Insider

– Technical Frauds Technical Frauds

– PBX PBX

– Phone Cards Phone Cards

– PrepaidPrepaid

– Social EngineeringSocial Engineering


“ “Scope of a software system for the fraud Scope of a software system for the fraud prevention is to minimize the timeframe prevention is to minimize the timeframe between the instant in which the fraud between the instant in which the fraud starts and the instant in which it will be starts and the instant in which it will be discovered.”discovered.”


• Since 1993 we cooperate with telecommunication companies Since 1993 we cooperate with telecommunication companies for the development and integration of fraud management for the development and integration of fraud management systems (TIM, TIM Hellas, Mobilkom Austria, Amena Spain, systems (TIM, TIM Hellas, Mobilkom Austria, Amena Spain, Telecom Italy)Telecom Italy)

• Completely developed “in-house”Completely developed “in-house”

• Uses HW and SW standardUses HW and SW standard

• Easy and fast personalizationEasy and fast personalization• Generates different types of alarms based on the call duration, Generates different types of alarms based on the call duration,

cost of the calls, volume of the data transferred, on daily, cost of the calls, volume of the data transferred, on daily, weekly and monthly bases, etc. weekly and monthly bases, etc.


• Windows 2003 ServerWindows 2003 Server• DBMS Oracle 9.xDBMS Oracle 9.x• Client/Server (2 tiers)Client/Server (2 tiers)• Core developed in C++Core developed in C++• ScalabilityScalability• Specialized in parallel traffic engines. Specialized in parallel traffic engines.


Traffic data

Mediation device KFraud Server

Other System

Operator client

Automaticsignaled

data

Signaleddata

interaction

Administrator client


• Notification of the alarms via e-mail and/or faxNotification of the alarms via e-mail and/or fax• ReportsReports• Integrate Rating EngineIntegrate Rating Engine• Import of tariff plans and user profiles Import of tariff plans and user profiles • Gateways versus OSS/BSS and CRM SystemsGateways versus OSS/BSS and CRM Systems• Security handling (Smart Cards optional)Security handling (Smart Cards optional)• Handling of the system LogsHandling of the system Logs• Automated Data BackupAutomated Data Backup


• Mediation Systems Mediation Systems

(ASN.1, Nortel, Openet ...)(ASN.1, Nortel, Openet ...)

• TAP2+ e TAP3 ( Mobile Operators )TAP2+ e TAP3 ( Mobile Operators )

• Customer Care and Billing SystemsCustomer Care and Billing Systems

• External alarms (surveillance system …)External alarms (surveillance system …)


• Blacklist checkingBlacklist checking• International Suspicious Countries International Suspicious Countries • Suspicious AreasSuspicious Areas• User Profile• Thresholds

– The Operators can keep track of different types of services:

» Wireless GSM, Data, GPRS and UMTS.» Fixed Lines and PBX» Phone cardsPhone cards


• Collisions and Velocity (Wireless)Collisions and Velocity (Wireless)

• Detection at number level Detection at number level – IMSI (Wireless)IMSI (Wireless)

– MSISDN MSISDN

• Personalization of parameters Personalization of parameters – Subscribers groups, Call and service patterns, Subscribers groups, Call and service patterns,

Blacklists, suspicious areas and countries.Blacklists, suspicious areas and countries.


• Analysis of external alarmsAnalysis of external alarms

• Severity of each alarmSeverity of each alarm

• Number of alarms of a specific typeNumber of alarms of a specific type

• Service of personal profileService of personal profile

• Function of calls archiving Function of calls archiving


• Availability of a complete solution for fraud prevention.

• Ratio costs/benefits competitive.

• Flexible and fast personalization.

information technology for your business. according to a report from chorleywood consulting the...

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