Information Technology Information Technology at Delawareat Delaware

Build and BuyBuild and Buy Administrative and ScholarlyAdministrative and Scholarly Systems and Bolt-onsSystems and Bolt-ons Commercial and Open SourceCommercial and Open Source Customer CentricCustomer Centric DifferentiateDifferentiate

Kidz 2dayKidz 2day

Always OnAlways On Multi-taskingMulti-tasking Multiple DevicesMultiple Devices CommunityCommunity Deferred DecisionDeferred Decision Abbreviated CommunicationsAbbreviated Communications Have it Your WayHave it Your Way

3939

3636

Web “Lens”Web “Lens”

1- Institutional Presentation1- Institutional Presentation– Image, Brand, AppearanceImage, Brand, Appearance

2- Resolve Disparity2- Resolve Disparity– System, Hardware, Software, EraSystem, Hardware, Software, Era

3- Change Business Practices3- Change Business Practices– Quickly, Cheaply, CreativelyQuickly, Cheaply, Creatively

3535

3434

Compound “Lens”Compound “Lens”

The Institution, System IntegrationThe Institution, System Integration– UD PresentationUD Presentation– Resolve DisparityResolve Disparity– Change Business PracticesChange Business Practices

The Customer, The User ExperienceThe Customer, The User Experience– PersonalizePersonalize– CustomizeCustomize

SegregationSegregation IntegrationIntegration DiversityDiversity

RevolutionRevolution

22223232

21213131

20203030

2929

2828

2727

2626

PortalPortal

Always OnAlways On Multi-taskingMulti-tasking Multiple DeviceMultiple Device CommunityCommunity AbbreviatedAbbreviated PersonalizedPersonalized Consolidated (Pocket Size)Consolidated (Pocket Size)

3737

2525

What’sWhat’s In UD&me? In UD&me?

Not Web Site ReplacementNot Web Site Replacement Desktop, Bulletin Board, DashboardDesktop, Bulletin Board, Dashboard Notifications, Alerts, StatusNotifications, Alerts, Status Express, Get-n-GoExpress, Get-n-Go In ContextIn Context Peep Holes, ThumbnailsPeep Holes, Thumbnails Framework for Application DevelopmentFramework for Application Development

2424

What’s NextWhat’s NextFor UD&meFor UD&me

CustomizationCustomization WebCTWebCT More ExLibrisMore ExLibris UD Instant Messenger; Buddies and GatewayUD Instant Messenger; Buddies and Gateway Web MailWeb Mail Pay Parking CitationsPay Parking Citations Box-o-links, Text Reports, Applications…Box-o-links, Text Reports, Applications… Faculty Portal, Parent ProxiesFaculty Portal, Parent Proxies

2323

2222

2121

Why a PortalWhy a Portal

Resolve disparityResolve disparity Adopt person-centric user interfaceAdopt person-centric user interface Keep pace with changing Keep pace with changing

expectationsexpectations Adopt transformation technologyAdopt transformation technology Provide framework for application Provide framework for application

developmentdevelopment

IT StrategyIT Strategy

BuyBuy BuildBuild LayerLayer

– Improve, distinguish, consolidateImprove, distinguish, consolidate

CollaborateCollaborate– Portal, portfolio, CMS, Fin Aid…Portal, portfolio, CMS, Fin Aid…

2020

Strategy: Strategy: CollaborationCollaboration

Share the EffortShare the Effort JA-SIG CollaborativeJA-SIG Collaborative

– Conferences-Twice AnnuallyConferences-Twice Annually» Canada, UK, SwedenCanada, UK, Sweden» TrainingTraining

– Clearinghouse-Code SharingClearinghouse-Code Sharing» Discussion List, CVS Repository, Web siteDiscussion List, CVS Repository, Web site

– uPortal-Collaborative ProjectuPortal-Collaborative Project

1919www.ja-sig.orgwww.ja-sig.org

1818

JA-SIGJA-SIG Collaboration Collaboration

ShareShare– Fruits of LaborFruits of Labor– Work EffortWork Effort– Ideas and ExperienceIdeas and Experience

SupportSupport Collaboration, Cooperation, CloutCollaboration, Cooperation, Clout

– Vendors, government, grant agenciesVendors, government, grant agencies

1717

Open SourceOpen Source

““When programmers can read, When programmers can read, redistribute, and modify the redistribute, and modify the source code for a piece of source code for a piece of software, the software evolves. software, the software evolves. People improve it, people adapt People improve it, people adapt it, people fix bugs.”it, people fix bugs.”

Source: opensource.orgSource: opensource.org1414

Open SourceOpen Source

Free?Free? Open?Open? Community Source?Community Source?

– Community TargetCommunity Target

– Community ValueCommunity Value

– Community BehaviorCommunity Behavior

1313

ModelModel for Open Source for Open Source

Elements for SuccessElements for Success– CollaborationCollaboration

– CommunityCommunity

– CashCash

– Commercial PartnershipCommercial Partnership

– Community SourceCommunity Source

0808

CollaborationCollaboration

Share EffortShare Effort ““Best Minds Work Elsewhere”Best Minds Work Elsewhere” Common DenominatorCommon Denominator Spread the WordSpread the Word

0707

CommunityCommunity

For Education by EducationFor Education by Education Contribute EffortContribute Effort Provide SupportProvide Support Community vs Vendor RelationsCommunity vs Vendor Relations ““Membership”Membership”

0606

Cash Cash (Funding)(Funding)

Seed EffortsSeed Efforts Enable Commercial PartnershipEnable Commercial Partnership Ensure ProgressEnsure Progress Stamp of ApprovalStamp of Approval Self-Sustaining PlanSelf-Sustaining Plan

0505

CommericalCommerical Partners Partners

Dedicated ResourcesDedicated Resources Long-term SupportLong-term Support Long-term DevelopmentLong-term Development MarketingMarketing

0404

Community SourceCommunity Source

BoundedBounded Market-DrivenMarket-Driven UndirectedUndirected Community BehaviorCommunity Behavior

0303

OutcomesOutcomes

ProductProduct BuzzBuzz CommunityCommunity CloutClout StandardsStandards Spin OffsSpin Offs

0202

ModelModel for Open Source for Open Source

Elements for SuccessElements for Success– CollaborationCollaboration

– CommunityCommunity

– CashCash

– Commercial PartnershipCommercial Partnership

– Community SourceCommunity Source

0808

More “Web Layer”More “Web Layer”

Advising NotesAdvising Notes Course EvaluationsCourse Evaluations Central AuthenticationCentral Authentication ePortfoliosePortfolios Web FormsWeb Forms

More InformationMore Information

JA-SIG and uPortalJA-SIG and uPortal– www.ja-sig.orgwww.ja-sig.org

Delaware’s UD&me demoDelaware’s UD&me demo– uportal.udel.eduuportal.udel.edu

Open Source Portfolio InitiativeOpen Source Portfolio Initiative– www.theospi.orgwww.theospi.org

carlj@udel.educarlj@udel.edu

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