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Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting, July 3 rd ,2006 in Espoo Dr. Ulf-Daniel Ehlers, University of Duisburg-Essen, Germany [email protected] Supported by the European Commission

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Page 1: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

Information Systems for Production and Operations Management

TRIANGLEThe Creation of the

European Foundation for Quality in E-Learning

Concertation Meeting, July 3rd ,2006 in Espoo

Dr. Ulf-Daniel Ehlers, University of Duisburg-Essen, [email protected] Supported by the European Commission

Page 2: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide2

Information Systems for Production and Operations Management

TRIANGLE

European Quality Observatory

Repository for Quality Strategies

SEELAward for E-Learning

Regions

SEEQUEL Guide for Quality

Development

• Results of different “tangability”

• Representing the Diversity (European, sectoral, quality)

• Create a forum for quality

• Valorisation of results

• Cycle: Awareness, structuring, aggregation, valorisation

Page 3: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide3

Information Systems for Production and Operations Management

Project Mission

Contribute to the quality of e-learning in Europe by building a sustainable environment that can express leadership in this field

Promote the European diversity of quality approaches and services in the field of learning, education and training

Connect results and concepts on European e-learning quality developed in three successful projects

Broaden the discussion and discourse on E-Learning quality

Provide a sustainable infrastructure as a single entry point for E-Learning quality.

Page 4: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide5

Information Systems for Production and Operations Management

House of Quality Q

uality PortalQua

lity

Mar

k

TriangleProject

European Foundation for Quality in E-Learning

ME

NO

N N

etw

ork,

B

elgi

um

Foundation MembersFoundation Members

Uni

vers

ity D

uisb

urg-

Ess

en,

Ger

man

y

Uni

vers

ity R

eadi

ng,

UK

FIM

-New

Lear

ning

, G

erm

any

Eur

opea

n S

choo

lNet

, B

elgi

um

EIF

eL,

Fra

nce

SIG 1SIG 2

SIG 3

SIG 4SIG 5

SIG n

EFQUEL Founding Members Networks: EUROPACE, EENet, EDEN, EFMD, EIFeL, EKMA, European Schoolnet, MENON NetworkInstitutions, Organisations: University of Duisburg-Essen (coordintar of TRIANGLE), FIM-NewLearning (DE), University of Granada (ES), Q-Plan (GR), ISFOL, (IT), University of Reading (UK), Regione Toscana, AUSL N° 6 Livorno (IT), Swedish Agency for Flexible Learning (SE), Scienter (IT), and the Universitat Oberta de Catalunya (ES)

Page 5: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide6

Information Systems for Production and Operations ManagementThe European Foundation for Quality in E-Learning

Current Situation

Legally established in June 2005 European Foundation for Quality in E-LearningEuropean Federation for Quality in E-Learning

Entities are interlinked through governance structures

Federation is membership bodyStructured into collegesFederation members elect BoD of Foundation

Status today: 46 Members from 17 countries Working Structure:

11 Special Interest Groups (SIG)5 potential Working Groups (WG)

“Innovation for Quality” Conference in Berlin, Germany in December 2005: 150 delegates from 23 countries

Multipoint: Italy, France Revenue: Membership, Service Provision, Donation,

Conferences, Projects

Next Steps

40 new members by end of 2006 10 institutional agreements: cooperation and

liaison, service provision Set up of comprehensive management structures

and an efficient secretariatSet up of Secretariat

Further national constituencies (Germany) „Innovation for Quality“ Conference in Berlin, DEC

2006 Theme: Quality for Learners (Further) Workshops

ViennaHelsinkiBarcelonaBerlinParisKarlsruhe, …

Challenges Currently: Membership management: Resource intense Animation/ Coordination of SIGs Sustainability of a funded project Build continuous process Development of business model for quality services

Future: Implement business model Position as complementary and not as competitive

actor for members

Page 6: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide7

Information Systems for Production and Operations Management

The European Quality Service Portal

Current Situation

Portal launch @ EDEN Conference 2005 in Helsinki http://www.qualityfoundation.org ~250 portal users Content Management System, Federation of

services: Single Sign On (SSO) Integration of Services

European Quality Observatory: Quality Strategies

News & Events ServiceRSS Feed (tech)Community Environment: European Quality Forum (150 Users)

Wiki-Application: QualitypediaSpecials and PublicationsLinksMailing Lists: Quality-Dialogue@ (289 members), Qualitfoundation@ (~55 members)

Next Steps

Community RevitalisationMembershipDiscussion Culture (currently: UNESCO/ EFQUEL discussion)

Building Qualitypedia Integration of further services

Quality service databaseMembers Competence Corner1. European RSS Feed on Quality in E-Learning

Further federation with other portals Further development of News Services

Challenges Currently: Federation of services is not only a technical but

also an organisation linkage involving trusted partnerships

Provide structures for communities to work with Provision of Content

Future: Create added value services Contribute to revenue creation of Foundation

Page 7: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide8

Information Systems for Production and Operations Management

The European Quality Mark

Current Situation

Distinction between process/ strategy and content Analysis of existing QM and creation of QM EFQUEL hosts creation of EQM: Working Group for

EQM as consensus group EQM is portfolio of quality services:

E-quality and intelligent organisation Scenario for Higher Education and Training

Providers Service-agreements with governments

and/or institutions for quality development and implementation e-learning policy

Europeanisation of national QM De-sectoralise successful

certification/accreditation systems

Next Steps

E-quality: Development on consensus of e-quality (transformation of learning through ICT) as transversal basic concept for EQM quality service portfolio: Greenpaper (Service 1)

Governments/ institutions: Develop consultancy service portfolio for institutional and governmental agreements (Service 3)

De-Sectoralisation/ Europeanisation: Initiate network and consensus with QM providers (Service 4 and 5)

Challenges Currently: Challenge lies in the consensus process rather than

in the content Position EFQUEL as complementary actor and not

as competitor to existing QM: EFQM as consensus forum to create a vision of a EQM

To address the diversity of actors and perspectives in common service portfolios

Future: Productisation and valorisation of EQM service

portfolio

Page 8: Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting,

[email protected] ::: University of Duisburg-Essen - Slide10

Information Systems for Production and Operations Management

Thank you for your interest!

Sign up for qualityhttp://[email protected]

Contact usDr. Ulf-Daniel [email protected]