information literacy in the workplace
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Information Literacy in the Workplace
Laura L. Leavitt, MSLISLabor Relations & Business Librarian
Michigan State University
SLA Annual Conference - June 14, 2010
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Research Questions
Do the skills we impart (via information literacy instruction) extend to the
workplace?
Are they the skills that employers want and employees need?
If not, how can we realign our instructional strategies?
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“Our fundamental competitiveness is at stake. And a cynic would say that the only way you’re finally going to get into the end zone on
this issue is for some of our important industries to lose competitiveness globally. The fact is, this
is already happening in a number of cases…”
W. James McNerney, Jr.Chairman, President, and CEO
The Boeing Company
Source: Susan Stewart (2009), “Will You Want to Hire Your Own Kids? (Will Anybody Else?),”The Conference Board Executiveaction Series, No. 313
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Some Definitions
• Information Literacy• Business Information Literacy
– Financial Literacy• Workplace Information Literacy
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Recent HS Graduates
40% of High School Graduates Not Prepared for College or Workforce
• Math & Science• Writing• Reading comprehension• Conducting Research
…and students AGREED!
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Source: Peter D. Hart Research Associates, (2005) Rising to the Challenge: Are High School Graduates Prepared for College and Work? Conducted for Achieve, Inc. http://www.achieve.org/files/pollreport.pdf
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Source: Peter D. Hart Research Associates, (2005) Rising to the Challenge: Are High School Graduates Prepared for College and Work? Conducted for Achieve, Inc. http://www.achieve.org/files/pollreport.pdf
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Recent College Graduates
Source: Casner-Lotto, J., Rosenblum, E. & Wright, M. (August 2009) The Ill-Prepared U.S. Workforce, Exploring the Challenges of Employer-Provided Workforce Readiness Training, The Conference Board Research Report.
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7 Survival Skills:The Competencies Workers Need and Schools
Don’t (Adequately) Teach• Critical thinking and
problem solving• Collaboration across
networks and leading by influence
• Agility and adaptability
• Effective oral and written communication
• Accessing and analyzing information
• Curiosity and imagination
• Initiative and entrepreneurialism
Source: Tony Wagner, 2008, The Global Achievement Gap, p.67
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Employer Initiatives
• Ford Motor Co. www.fordpas.org
• Boeing• YUM! Brands
http://www.yumcareers.com/culture/yum-university/
• American Express
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Houston…We Have a Problem!
Public education system, colleges / universities and employer-based
training programs are not improving the situation very much….
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LIR 823: The AssignmentResearch a company and present the
information you find. • Corporate Strategy• Competitors• Financial performance• External environment • Assessment of future prospects
Recommended d/bases and resources
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LIR 823: Assessment
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LIR 823: Results• Librarian “interventions”
– Research guides and quick in-class tutorial– Feedback on two practice rounds– Group meetings– One-on-one meetings
• Assessments – Students Improved • Alumni/Employer feedback
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Lessons Learned• Preliminary instruction on “basic skills” needed • Analysis and synthesis of information was most
difficult• Previous work experience seemed to give
some students an edge• Social aspect of learning was important and
might need to be leveraged more in the future• More improvement is needed to meet employer
expectations
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Next Steps / Future Directions
• Online tutorial on business research• Evolving pedagogy & rubrics • Further interviews and survey of human
resources professionals / alumni• Increased collaboration with faculty, career
services and HR professionals necessary • Advocacy
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Thank You
Laura L. LeavittLabor Relations/Business LibrarianGast Business LibraryMichigan State University50 Law College BuildingEast Lansing, MI [email protected]