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00/34 IIID, 7th Traffic & Transport Information Systems The world's leading event in the field. 6 - 7 September 2012, Pölten / Austria IIID

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Moving from one place to another using public transportation was a process controlled by people who lived in Cali (Colombia), it was enough to ask someone who knows the city, if he didn´t know how, there was always someone who knew. The oral tradition is used to indicate how to get around the city using public transportation. This knowledge is transferred from adults to young people and it was like that for a long time. The transformation made by the incursion of modern transport systems, which based their planning and organization structure on routines based on researches in information technology and visual communication design, this became a big change it gave autonomy and efficiency. However, the transition was abrupt, we pass from the oral tradition to google maps inclusively faster than the typewriter to the computer. How can we prepare for the incorporation of new logics in the way we use to transport and control new information flows?

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Page 1: Information design as a mediator in the transitions of oral information to digital information on public transport

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IIID, 7th Traffic & Transport Information SystemsThe world's leading event in the field. 6 - 7 September 2012, Pölten / AustriaIIID

Page 2: Information design as a mediator in the transitions of oral information to digital information on public transport

IIID, 7th Traffic & Transport Information SystemsThe world's leading event in the field. 6 - 7 September 2012, Pölten / Austria

Information designs as a mediator in the transitions

of oral information to digital information on public transport.

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University,

Graphic Comunication Design, Research Group.

Research Line: Visual Enviroment.01/34

Page 3: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

Topics

1. Background.

2. The problem.

4. The Solution.

5. Critics to the project management and its implementation.

6. Corrections and proposals for a new project, guidelines.

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

02/34

Page 4: Information design as a mediator in the transitions of oral information to digital information on public transport

Sur América / Colombia / Valle del Cauca / CaliArea: 564 km²Temperature: 24ºFoundation: July, 25 / Year 1.536Poblation: 2.244.639 inhavitDensity: 4.096,8 hab./km²

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. Background

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 5: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. Background

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 6: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. Background

1.400.000 passengers for day.

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

05/34

Page 7: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundOld colective transport system

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

06/34

Page 8: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundNew alternative, transport system BRT

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

07/34

Page 9: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundTransformating the service

?

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 10: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundService Changes

Old Routine New Routine

Get outsite street and Waituntil you identify the bus.

Stop the bus by showingyour hand.

ConfirmationBording bus.

Schedule time.Go to the station or bus stop.Plan your trip.Make transfers.

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 11: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundService changes / Old routine Identification, by colors

Wite / Black (Blanco y Negro)

Blue / Cream (Azul / Crema)

Red / Gray (Rojo y gris)

Papagayo (Papagayo)

Yelow / Cream (Amarillo / Crema)

Green / Silver (Verde / Plateada)

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 12: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Routine Code generation

Color Name Number

Yelow / Cream(Amarillo / Crema) + + =Route

1-7 Code

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 13: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Routine Visual elements for identification / Code

Color

Name

Number

Yelow / Cream(Amarillo / Crema)

+ Route1-7Route

1-7

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 14: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Rutine Visual elements for identification / Routes

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 15: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Rutine Visual elements for identification / Route (on Detail)

SAMECOCALIMA

Alf. LOPEZPto. RELLENA

UNICENTROLOS CHORROS

LA

0.50 cm

0.60 cm

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 16: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old ROutine Visual elements for identification / Decide

0,50 mts

50 / 60 Km/h

SAMECOCALIMA

Alf. LOPEZPto. RELLENA

UNICENTROLOS CHORROS

LA

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 17: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Routine Visual elements for identification / Routes

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

16/34

Page 18: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundIdentification / Old Routine Visual elements for identification / Routes

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 19: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundThe process 1. Identification

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 20: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundThe process

2. Stop the bus by showing the handa b c

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 21: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundThe process

3. Confirmation/ Ask drivera b c

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 22: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

1. BackgroundThe process4. Bording bus

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 23: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

2. The problemAspects for changing the service in Cali

Over-supply, growing demand, The "penny war", Transportation timing Poor quality in general ?

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 24: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

2. The problemThe new alternative

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 25: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

2. The problemThe new alternative, Bus Rapid Transit (BRT)

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 26: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

2. The problem

The new routine

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 27: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

2. The problem

The new routine

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 28: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

3. The solution

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 29: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

3. The solutionCreating a semiotic platformesa b c d

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 30: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

4. Critics to the project management and its implementation

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 31: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

4. Critics to the project management and its implementation4. Critics to the project management and its implementation / The Map

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 32: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

Complex generation code

Service type Optional Lether

E(Express / Expreso

T(Troncal / Troncal)

A(Feeder / Alimentador)

A, B, C

Example Code

3119

31Origin / Destiny

E31

T31

A19A

4. Critics to the project management and its implementation / The Map

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 33: Information design as a mediator in the transitions of oral information to digital information on public transport

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

Information designs as a mediator in the transitions of oral information to digital information on public transport.IIID, 7th Traffic & Transport Information Systems

5. Corrections and proposals for a new project, guidelines

By, Dr(c) Mario Fernando Uribe O.Memeber of : Autónoma de Occidente University, Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

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Page 34: Information design as a mediator in the transitions of oral information to digital information on public transport

IIID, 7th Traffic & Transport Information SystemsThe world's leading event in the field. 6 - 7 September 2012, Pölten / Austria

By, Dr(c) Mario Fernando Uribe OMemeber of : Autónoma de Occidente University,

Graphic Comunication Design, Research Group.Research Line: Visual Enviroment.

e mail: [email protected] / [email protected]

twitter: @MafoUribewww.mafouribe.com

Thank you.

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IIID

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IIID, 7th Traffic & Transport Information SystemsThe world's leading event in the field. 6 - 7 September 2012, Pölten / AustriaIIID