protel BWI | "System Requirements" Checklist

protel hotelsoftware| protel BWI | “System Requirements” Checklist | 3.0 (February 2020) | Confidential Page 1 of 3

To be filled out by the protel Support Team

Hotel name:

Ticket number:

Information about this checklist

To be filled out by you

Contact person

First and last name Position

Landline phone number Cell phone number

Email address Messenger

protel BWI | "System Requirements" Checklist

protel hotelsoftware| protel BWI | “System Requirements” Checklist | 3.0 (February 2020) | Confidential Page 2 of 3

Requirements Fulfilled? protel PMS Current protel version specifically designed for Best Western Hotels. ☐

Current protel Daily Rates Version (free of charge) 1. ☐

protel has to be running as COM server. ☐

Current version of protel Web Services (pWS) installed. ☐

Current version of IDS Connect installed. ☐

System data All of the system data listed in the Best Western “Pre-Implementation-Package” have been adapted in protel to the specifications of Best Western.

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Operating system Microsoft Windows 10 (October 2018, Fall Creators Update, Creators Update, Anniversary Update) Windows 8.1 Microsoft Windows Server 2012 Microsoft Windows Server 2012 (R2) Microsoft Windows Server 2016 Microsoft Windows Server 2019

No core installation! TLS 1.2 required

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Hardware HDD Depends on the number of IDS instances used in the hotel. With 1-2 instances: Quad-core processor & 5 to 10 GB RAM With more than 2 instances: Please consult with protel / the protel Partner! Here, the configuration of the hardware depends on the individual application!

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Hardware RAM Minimum: 4 GB | Recommended: 8 GB or more ☐

SQL Server Microsoft SQL Server 2012, or higher. Usable editions: Standard, Enterprise, Data Center.

Explicitly not possible: MS SQL Server Express, Embedded, Web, Workgroup.

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Firewall The following outgoing TCP firewall rules will need to be generated. For server with the BWI installation: Either: connect.protel.net | TCP-Ports 443 & 13300 Or: messaging.protel.net | TCP-Port 443 & 13300 mcleod.protelconnect.net | TCP-Port 443 & 13300 (may change / please use DNS resolution in your firewall)

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1 Will be installed by protel, if necessary. Unfortunately, reimbursements will not be possible for customers who have already purchased Daily Rates.

protel BWI | "System Requirements" Checklist

protel hotelsoftware| protel BWI | “System Requirements” Checklist | 3.0 (February 2020) | Confidential Page 3 of 3

For ComServer: connect.protel.net | TCP-Port 443 IP & port of the instance | TCP-Port, e.g., 8000 For protel clients: connect.protel.net | TCP-Port 443 IP & port of the instance | TCP-Port, e.g., 8000 Proxy servers are not permitted to be used for routing.

For accessing the online help, the following URL needs to be activated: http://help.protel.net/bwi/en_US

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An exception needs to be defined, allowing access to the external port of the interface. This port is 5434 by default, but can be configured otherwise.

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Framework Microsoft .NET 4.7.1 full version, or higher. TLS 1.2 required

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Internet Access The interface needs access to the internet. ☐

Browser For the proper display of the interface dialog in protel, Microsoft Internet Explorer 11 (or higher) will be required.

Internet Explorer 11 is only available for Windows 10, or later!

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Windows User The API requires a valid Windows user to access the Server. Changes made to this Windows user's data such as (username, password, or rights, etc.), should be forwarded to protel.

This information is required so that the necessary corrections can be executed in the API. Full functionality can otherwise not be guaranteed.

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With my signature, I confirm that the following requirements are met on the agreed upon date when "Going Live". Hotel: Contact person: Responsible IT specialist: Place, Date, Signature