informatics international ltd (c) software support from private sector to public sector in sri lanka...

Informatics International Ltd (C)

Software support from Private sector to Public Sector in Sri Lanka

By Nirmal De Costa


Agenda

Case Study: Department of Immigration and Emigration (DI&E) -

Implementation of Electronic Travel Authority (ETA) and

Immigration and Border Management System (IBMS)


ETA - Electronic Travel Authorization

Electronic Travel Authorization (ETA) is the Facility Provided for

the Foreign Nationals to Obtain Prior Approval for Visa via

Online.

It is a Successful Endeavor Towards Fulfilling Immigration

Departments Mission of “Regulate the Entry and Exit of Persons

while Safeguarding the National Security” and Achieving the

Vision of “To be the Best Immigration Service in the Region”.


Before - ETA

In this way, many problems were faced by the frequent Business

Travellers who have fewer Diplomatic Missions overseas.

79 Countries were issued Visa after they arrive to Sri Lanka and rest

of the countries had to go through a cumbersome process of

applying Visa through their Sri Lankan Diplomatic Missions.

Also the Travellers did not receive any assurance of their Visa being

approved, before landing and also the Authorities had no Advance

Information about the arriving Travellers.

.


Introduction of ETA

Identifying the need…

Increase Foreign Investments

Rapid Growth in the Tourism Industry

To Safeguard the National Security

A Regulatory System Transformed into a Facilitation System

Strengthening the Border Security

through Integrated Security Measures

Bringing the Visa System at the Finger

Tips of Travellers

Catering to the need…


ETA - System at a Glance

ETA Front-End

Submit ETA Application via ETA

Website

1

ETA Applicant

Department Decision

Red Channel

Amber Channel

ETA Back-End

AUTOMATED PROFILING OF APPLICATIONS

DIRECTING TO CHANNELS BASED ON THE VETTING RESULTS

Green Channel

Send ETA Application for Vetting

2Grant ETA (Automatic)

Grant or Reject ETA

(Manual)

3.a

3.c

Send Application to Clear Manually

3.b


Technology

Service Oriented Architecture (SOA) with a Standard Web-Browser Based UI

Interface to Other External Data Source Through Interfaces Using SOA or API

Implemented Using

.net Framework 3.5/4.0 WCF 3.5 IIS 7 MSMQ Database : Oracle 11g R2 log4j Microsoft Silverlight

Java 6 Axis 2 Web Services with HTTP binding (REST) Spring Framework Spring Security JDBC


System Architecture


ETA – Key Features

KEY FEATURESKEY FEATURES Multi Lingual Website, which Offers its Content in 7 Languages Integration with INTERPOL to Enhance Border Security

Risk Assessment and Channel (Green, Amber and Red) Allocation

Risk Assessment based on ‘Rules Engine’ Automated ETA Authorization (Applications directed to Green channel) Notification through Emails and SMSs Automatic Check at Border control Facility for Sri Lankan Embassies to Issue Visa Online Facility for Agents (Travel Agents or Ticketing Officers) to Apply Visa Maintaining of Visa Regulations Printing of ETA Labels Issuance of ETA on Arrival Monitoring through Dashboard Payment Reconciliation ETA Statistical Reports


Extra Revenue

ETA Key Benefits

Investment Recovered

Statistics and Future Forecasting

Prior Information of Travelers

Growth in Number of Tourists


Transparency

ETA Key Benefits

24 x 7 Access from Any Part of the World

No Dependence on Third Parties Efficient Service

Fast and Easy Clearance

Prior Confirmation before Visiting

FF

AA

SS

TT

EE YYSS


ETA Key Benefits Automated Profiling

Less Consumption of Time and Resources

All ETAs Issued Centrally

Department Services Extended to 24 x 7

Paperless Work Environment


Introduction - IBMS

Integrated Border Management System (IBMS)

IBMS Caters to all Immigration and Emigration Services using State

of the Art Technologies and Providing a Total End-to-End Solution.

IBMS was First put into Operations in August 2003, System has been

Evolving ever since then. Particularly the Last 3 Years Catering to

Rising Needs in Providing Border Security.


IBMS – Highlights

Web Based Modular Architecture allowing to change in line

with the Business Needs, with Minimum Impact as often as

needed

Integrated Modules for the Management of Complete Life

Cycle of Border Control

Expansion of Border Control Services to 2 International & 1

Domestic Airports, & 5 Seaports

Decentralized Travel Document Module Facilitates Issuing of

Passports through Regional Offices

Facilitates Full Page Scanning of Passports using Full Page

Passport Scanners


IBMS – Highlights cont.…

Integration with FIND & MIND of the INTERPOL and Other External

Organizations

Optimized Search Engine

Issuance of New Passports Within 3 Hours through “One Day

Service”

Spot Checks on Passengers through the use of Mobile Readers

Provides At-a-glance Views of Processes through Dashboards

Printing of Endorsement Labels (Security Labels) for Visa in

Replacement to Traditional Ink based Wet Seal.


IBMS – Modules Architecture

Sub SystemsSub SystemsSub SystemsSub Systems Third Party SystemsThird Party Systems Third Party SystemsThird Party Systems

Core SystemsCore SystemsCore SystemsCore Systems

Controversial Individuals

User Administration

Citizenship

Visa/Permits

Travel Document

Border Control

MIS Reports and Inquiries

Bureau of Foreign EmploymentBureau of Foreign Employment

Tourist Board

Tourist Board

DefenseDefense

State Intelligence ServiceState Intelligence Service

Police Narcotic Bureau Police Narcotic Bureau

INTERPOLINTERPOL

Visitor Information SystemVisitor Information System

White Card ProcessingWhite Card Processing

Border Intelligence/ Onboard Clearance

Border Intelligence/ Onboard Clearance

Frequent Traveler MonitoringFrequent Traveler Monitoring

Document Management System

Workflow Management System

Human Resources Management System


IBMS – Key Benefits

Innovative Features, Strong Security Mechanisms and State of the Art

Technologies of IBMS have Strengthen the National Security.

Country’s all Exit and Entry Ports are Secured through Distributed

Border Control Services.

Much Faster and Efficient Passenger Clearance with System

Automation.

Linking with the INTERPOL Nominal Database of Wanted People has

Prevented Undesirable Passengers from Entering and Exiting the

Country.


IBMS – Key Benefits cont… Connectivity to INTERPOL Stolen and Lost Travel Document System

has Enhanced the Security Aspects of Travel Document Issuance

Process.

Easy Access to Immigration Services through the Distributed System

which Covers all three Regional Offices.

Use of Visa Labels have Enhanced the Border Security by Minimizing

the Opportunities for Visa Frauds.


Ongoing Projects

e-Passports and e-Gates

Advance Passenger Processing

Biometrics for Identification


Recognition for IBMS & ETA


Accreditations for InfoBorder FutureGov

What is FutureGov?

FutureGov is Asia’s only government, education and healthcare

modernization title. Serving the largest and longest established

network of senior public sector officials in Asia and the Middle East.

FutureGov 2012, the awards received 800 nominations from

government, education and healthcare organizations throughout Asia.


Accreditations for InfoBorder FutureGov


What is E-Swabhimani

The e-Swabhimani is an initiative of the Information Communication

technology agency of Sri Lanka aimed at recognizing excellence in

digital content creation.

The e-Swabhimani Award process is being conducted along the lines

of the World Summit Award and has input from the Digital

Empowerment Foundation if India as the Knowledge Partner to ensure

that the jury process conforms to international standards.

Accreditations for InfoBorder E-Swabhimani


BEST E-GOVERNMENT AND INSTITUTIONS AWARD AT THE E-SWABHIMANI 2012

Accreditations for InfoBorder E-Swabhimani


What is NBQSA - National Best Quality ICT Awards The National Best Quality ICT Awards (NBQSA) known as National Best Quality Software

Awards (NBQSA) competition is an annual event organized by the BCS, The Chartered

Institute for IT Sri Lanka. It projects globally competitive solutions and benchmark Sri

Lankan ICT products.

NBQSA was initiated in 1998 and was further enhanced by linking up with the Asia

Pacific ICT Awards (APICTA) programme in 2003. Since then NBQSA is modeled in line

with APICTA and the winners of NBQSA are nominated to participate at APICTA held

annually. The competition is open to sixteen categories of software ranging from

Applications and Infrastructure Tools software to Media and Entertainment Applications

Software.

Accreditations for InfoBorder NBQSA


Accreditations for InfoBorder NBQSA


What is WSA - World Summit Awards

The World Summit Award (WSA) is the global follow-up initiative of the United

Nations World Summit on Information Society (WSIS) organized by the

International Center for New Media (ICNM), Salzburg, Austria.

It partners with the key UN organizations and agencies in the framework of the

UN Geneva Agenda and the Tunis Action Plan and selects and promotes the

world's best e-Content and innovative ICT applications; to date more than 160

countries are actively involved.

The World Summit Award promotes smart content for smart people. On a

biennial basis, it awards e-Content that contributes to a true knowledge

society and promotes it at a global congress.

Accreditations for InfoBorder WSA


WINNER IN THE WORLD SUMMIT AWARD (WSA) 2013 - e-Government & Open Data

Accreditations for InfoBorder WSA

informatics international ltd (c) software support from private sector to public sector in sri lanka...

Documents

c eta system

eta application

eta website

c introduction of eta

informatics international

eta manual

c system architecture

glance eta frontend