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Infor EAM Product brochure-usa-update:Layout 1 11/8/2011 11:42 AM

Advanced Mobile for Infor EAM is a comprehensive suite ofpackaged mobile applications and modules that extend criticalfunctionality of Infor EAM to the mobile workforce.

Advanced Mobile for Infor EAM consists of (7) productscomprising four (5) mobile applications and (2) modules.

Work Management Packaged Mobile Application

Inventory ManagementPackaged Mobile Application

InspectionsPackaged Mobile Application

Work Management & InspectionsPackaged Mobile Application

Infor Mobile Work Request Packaged Mobile Application

Maps4Apps GIS Mapping Module

Mobile Command Center Device Management Module

Key Benefits of AdvancedMobile for Infor EAM include ascalable service orientatedarchitecture and SnapSync,

which supports both fire and forget functionality as well asrequest/response functionality, allowing some data to bequietly transported behind the scenes while other data ishandled in a real-time fashion.

Overview

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Work Management is a fullyintegrated Packaged MobileApplication to Infor EAM optimized

for any screen sized Windows-based (Tablet,XP, Windows 7, Windows Mobile andWindows Phone 7) devices that automatesthe processing of a wide range of field-basedwork management tasks:

Add LaborAdd & Review CommentsReview Equipment HistoryCreate New Work OrderQuick Complete Work OrderIssue Parts & Materials

Work Management reduces labor byeliminating the need for printing anddistributing paper-based work orders, whilesimultaneously replacing manual key entry ofpaper based work orders into Infor EAM withautomatic wireless synchronization.

Key Business Benefits and FeaturesOn average, organizations experience a ROI of 3-9 months depending on the widerange of mobility automation andproductivity gains

Avoid the time, fuel cost, and vehicle wear and tear distributing and transportingpaperwork between the field and the office. Synchronize data collected from the field automatically

Save time and provide better customerservice by providing real-time access toenterprise parts, orders, and inventory data while in the field

Synchronize, review, update, and creatework orders in the field through anintuitive and easy to use mobileapplication interface

Electronically record labor for bothindividuals and/or crews

Review documents and attachmentselectronically and avoid unnecessary“procedure books”

Work Management


Inventory Management provides real-time interaction between mobileworkers and inventory information

maintained by Infor EAM. Optimized for WindowsMobile and Windows Phone 7 devices, thesolution supports a variety of inventory processesand tasks:

Bin-To-Bin TransfersStore-To-Store Transfers & ReceiptsPO ReceiptsParts & Materials Issues / ReturnsParts LookupsCycle Counts

Inventory Management improves overall inventoryaccuracy and reduces unexpected part shortages.By automating key processes within themaintenance storeroom, organizations will benefitfrom efficiency savings through the integrated useof barcode scanning, electronic data input, andenabling personnel with real-time inventoryinformation anywhere in the storeroom.

Key Business Benefits and Features

On average, organizations experience aROI of 3-9 months depending on the widerange of mobility automation andproductivity gains

Gain 50% performance efficiency in cycle counts, issues, and transfers through elimination of paper and use ofbarcode scanning

Automate the processes of PO receiving,parts issue/return, transfers, cycle counts,parts lookup, and label printing through an intuitive interface designed aroundbarcode scanning

QuickFind feature enables stockroomattendant to verify system information ona part anytime, anywhere

Inventory Management


Inspections facilitates thedissemination of route based/standard inspections and collectionof inspection Point results via any

screen sized Windows-based (Tablet, XP,Windows 7, Windows Mobile and WindowsPhone 7) devices.

The solution supports the capture of qualitativeas well as quantitative measurements, recordssupporting inspection findings, andautomatically creates new work orders or workrequests for failed inspection points.

The solution also eliminates the need forprinting work and distributing manual, paper-based inspection forms, while simultaneouslyreducing labor costs by removing the need forkey entry of paper-based forms into Infor EAM.By automating these key processes, operationalefficiencies are gained while organizations willbenefit from increased data accuracy, fastertimeliness of data and improved customer service.


On average, organizations experience a ROI of 3-9 months depending on the wide range of mobility automation andproductivity gains

By eliminating paper forms and replacingwith interactive mobile workflow, enableinspectors to complete inspections smarter,faster and more accurately

When an inspection point falls outside aspecified limit, the mobile application willautomatically create a work order withoutrequiring user interaction

Mobile application works seamlessly withInfor EAM’s flexible inspection system,enabling the internal ability to modifyinspection questions/ values and interactwith updates on the mobile application

Inspections


Work Management & Inspectionscombines the functionality of theAdvanced Mobile Work Management

and Inspections applications into a singlecomposite application. The combinedapplication retains all of the features of theoriginal applications while eliminating the needto switch between applications to performInspections and to complete Work Orders.

The solution is optimized for any screen sizedWindows-based (Tablet, XP, Windows 7,Windows Mobile and Windows Phone 7)devices. The following field based tasks aresupported:

Create New Work OrderQuick Complete Work OrderIssue Parts & MaterialsAdd Labor

Review Work Order DetailsAdd & Review CommentsReview Equipment DetailsReview Equipment HistoryReview Inspection Details & AspectsView / Edit Inspection PointsView / Edit Inspection Findings


Experience all of the benefits and features ofthe original Advanced Mobile WorkManagement and Inspections Packaged MobileApplications without having to deploy andmanage two separate applications. For thosefield workers that perform both activities, gainadditional efficiencies by eliminating the needto switch between applications.

Work Management & Inspections


Infor10 EAM Advanced Mobile - GIS has beendesigned to enable Infor EAM-based field workers toview and easily interact with visual map-based

representations of assets and work assignments in conjunction withAdvanced Mobile for Infor EAM’s finger friendly work managementand/or inspections Tablet Edition packaged mobile applications.The following actions can be performed on selected Work Ordersor Inspections on the map or in the grid.

Map and Grid ActionsPan & ZoomCreate (new)& Complete (existing)Labor (existing) & Parts (existing)Open (open) & Cancel (all)SearchingLayer Visibility

The GIS Map Viewer is synchronized with the Infor EAM mobileapplications, ensuring that the list of work orders matches the workorders and assets displayed in the active map extent, and that themap contents match any searching or filtering that occurs withinthe application.


Improved in-the-field decision making, particularly with regardsto routing, work prioritization, etc.

Improved comprehension of task states and work progress,particularly with regards to route-based or linear tasksIncreased accuracy and speed in identifying specific assets andwork assignments

These benefits (and others) contribute to the accuracy, efficiencyand effectiveness of the field workforce and ultimatelycontribute in a positive manner to the bottom-line financials ofthe department or organization.

Infor10 EAM Advanced Mobile - GIS


Infor Mobile Work Request

Infor Mobile Work Request is an integrated andcomprehensive crowd sourcing solution specificallydesigned for enterprise organizations that wish to

empower their employees to quickly and accurately generateWork Requests using their personal smartphones. Employeescan quickly identify the location of an issue on an interactivemap, search and select the appropriate Service Code fromthe customers' source systems, attach a photograph, andinclude their contact information for follow-up.

Infor Mobile Work Request Packaged Mobile Application

Cloud Computing for Infor Mobile Work RequestSoftware as a Service (SaaS)

The Infor Mobile Work Request infrastructure is cloud-based,running 24/7/365 on Microsoft’s Windows Azure CloudComputing Platform. This means that no additional hardwareneeds to be procured, provisioned and/or supported to usethe solution. Work requests are automatically routed throughthe cloud to the appropriate Infor EAM instance based uponconfiguration settings and the work request location. Workrequests are automatically routed through the cloud to the

appropriate Infor EAM instance based upon configurationsettings and the service request location. This cloud-computing approach allows organizations to embrace thebroad adoption of personal smartphone’s without exposingcritical IT infrastructure to such unmanaged devices.


The Mobile Command Center - Device Management module is a desktop Rich Client application that providesrobust, intuitive and easy-to-use centralized monitoring, management, and support of remotely deployed Windowsbased mobile devices.

The Mobile Command Center - DeviceManagement module supports the followingcritical enterprise mobility administration features:

Unlimited Hierarchical Device Grouping

Device Authorization / De-authorization

Device status monitoring

Software provisioning to groups of devices

Scheduled software updates and/or removal forgroups and/or individual devices

Robust searching, filtering, sorting, and grouping capabilities

Table export in a wide variety of formats.

Mobile Command Center – Device Management


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