infographic: process tools for effective meeting facilitation
DESCRIPTION
Good facilitators use a wide range of process tools, but what are they? Here are 16 of the best...TRANSCRIPT
To read more about process tools for effective meeting facilitation, visit www.activepresence.com/facilitation-skills/
Meeting Facilitation16 Process Tools for Effective
Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco
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A participative approach to goal setting – Every voice must be heard
Uncover potential issues and conflicts with a
series of straightforward yes or no questions
Accumulate potential ideas with a group –
Remember at this stage there are no bad ideas
Ensure all sides get a fair and
equal hearing – Reduce tension
in conflict
Rank ideas quickly in a group setting based
on priority
The gap between ‘where we are’ and
‘where we need to be’ is often a good way into ‘what we need to do’
An effective way to scrutinise and
evaluate the pros and cons of
a situation
Unpick the underlying cause
of a problem
Bring order to a seemingly random or
complex debate with a matrix that organises ideas based on how likely they are to be
effective
Better to be prepared for
setbacks than be surprised
by them
Explore lots of issues in
a short space of
time
Collect anonymous feedback from
participants
Identify clear action steps with more
thorough questions
Turn all of your bright ideas into structured plan
for action
Focus equally on giving and receiving to
ease any conflict among participants
A step by step approach combining any number
of the process tools mentioned above