info-tech reseasrch group workshops overview

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Page 1: Info-Tech Reseasrch Group Workshops Overview
Page 2: Info-Tech Reseasrch Group Workshops Overview

Why Info-Tech’s Workshops?

An Innovative Approach to ConsultingYour most pressing IT problems solved in one week

ONE

TWO

THREE

FOUR

Get 90% of Any Project Done in 5 Days

High Value. Standard $15,000 No-Hassle Negotiation

An Intense, Collaborative Learning Experience

Proven Results

Page 3: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#1 Kick-Start IT-Led Business Innovation

One of the best aspects of the workshop was to be able to sit with my co-workers and brainstorm on ways to solve actual problems we have within our own company.

- ArcBest Technologies

9.5Overall

Workshop Effectiveness

10 / 10Information & Materials

9.0 / 10Facilitator Effectiveness

9.0 / 10Ability to Act on Next

Steps

Module 1: Launch Innovation

Module 2: Ideate Part 1

Module 3: Ideate Part 2

Module 4: Implement an

Innovation Process & Program

See Full Workshop Details

Page 4: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#2 Optimize Change Management

Info-Tech facilitators really pull out from participants the essence of their challenges, and put a process in place that gives you some sanity, boundaries, and guidelines on how to work together.

- Apple Federal Credit Union

9.5Overall

Workshop Effectiveness

9.5 / 10Information & Materials

9.5 / 10Facilitator Effectiveness

9.0 / 10Ability to Act on Next

Steps

Module 1: Assess Maturity & Determine Gaps

Module 2: Build Intake Process

Module 3: Build Core Change

Process

Module 4: Build Implementation

Plan

See Full Workshop Details

Page 5: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#3 Create a Right-Sized DRP

Best – excellent consultants with exactly the skillset and experience we needed

- People’s Bank

9.4Overall

Workshop Effectiveness

9.4 / 10Information & Materials

9.4 / 10Facilitator Effectiveness

9.4 / 10Ability to Act on Next

Steps

Module 1: Define Parameters

for your DRP

Module 2: Determine Desired Recovery Timeline

Module 3: Determine Current

Timelines & DR Gaps

Module 4: Create Project

Roadmap to Close DR Gaps

Module 5: Establish

Framework for Documentation

See Full Workshop Details

Page 6: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#4 Standardize the Service Desk

This was an excellent overview of the Service Desk project and reinforced the need for strong policy and process foundation on which our ITSM will be based.

- College of Charleston

9.3Overall

Workshop Effectiveness

9.1 / 10Information & Materials

9.1 / 10Facilitator Effectiveness

8.8 / 10Ability to Act on Next

Steps

See Full Workshop Details

Module 1: Lay Service Desk

Foundations

Module 2: Design Incident Management

Module 3: Design Request

Fulfillment

Module 4: Plan the

Implementation of the Service Desk

Page 7: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#5 Redesign IT Governance for Results

The facilitators, Sumit and Dina, were very professional and had a great ability to listen, record, and redirect the conversation to actionable steps for QAD.

- QAD

9.2Overall

Workshop Effectiveness

8.2 / 10Information & Materials

8.7 / 10Facilitator Effectiveness

7.7 / 10Ability to Act on Next

Steps

Module 1: Identify the Need for Governance

Module 2: Align IT with the

Business Context

Module 3: Assess the Current

Governance Framework

Module 4: Redesign the Governance Framework

Module 5: Implement

Governance Redesign

See Full Workshop Details

Page 8: Info-Tech Reseasrch Group Workshops Overview

Info-Tech’s Top Workshops

#6 Develop a Business Continuity Plan

I really appreciate their attention to content details, for having a keen understanding of the BPC material, and ensuring that our business audience understood the BCP process requirements as part of their deliverables.

- City of Lethbridge

9.0Overall

Workshop Effectiveness

8.0 / 10Information & Materials

9.0 / 10Facilitator Effectiveness

8.0 / 10Ability to Act on Next

Steps

Module 1: Identify Business Processes and Dependencies

Module 2: Determine Desired Recovery Timeline

Module 3: Determine Current

Achievable Recovery Timeline

Module 4: Identify Projects to

Close Gaps & Mitigate Risks

Module 5: Document &

Validate Incident Response Plan

See Full Workshop Details