info services conference presentation 2007
DESCRIPTION
Presentation for Management Strategies for Library & Information Service Centres. Sydney, September 2007TRANSCRIPT
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The evolution of library services: The evolution of library services: digital convergence anddigital convergence and
the Memorial's Research Centrethe Memorial's Research Centre
Sydney, September Sydney, September 20072007
Mal Booth – Head,
Research Centre
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Where am I from?Where am I from?The Memorial’s Research Centre functions as a The Memorial’s Research Centre functions as a
library and an archive. We develop, manage and library and an archive. We develop, manage and provide public access to Australia’s official, provide public access to Australia’s official,
personal, & published records of war.personal, & published records of war.
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What do you need to write What do you need to write down?down?
http://del.icio.us/malboothhttp://del.icio.us/malbooth
http://www.slideshare.net/http://www.slideshare.net/malboothmalbooth
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Service delivery in the digital ageService delivery in the digital age
• Delivering what users want
• Avoiding missed opportunities (compromise, prioritise, start now)
• Embrace openness (searchability, findability, cooperation, free content)
• Innovate or die! (experimentation, surprising users, ignore some 'rules‘)
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Recent Digital InitiativesRecent Digital Initiatives
• First World War unit diariesFirst World War unit diaries
• Private records and unit Private records and unit historieshistories
• Official histories (published Official histories (published works)works)
• Digitisation on demand Digitisation on demand
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WW1 Diaries scanning facilitiesWW1 Diaries scanning facilities
Approximately 200,000 high
res. images per year
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WW1 Diaries – progressive uploadWW1 Diaries – progressive upload
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Private records & unit Private records & unit historieshistories
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Official Histories Official Histories (WW1&2)(WW1&2)
PDF – Image over text• Replicates the exact page layout• 30,000 pp in bundles• Lets you select the text or search the
document
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Digitisation on demandDigitisation on demandCurrently running at 90,000 pp p.a.Currently running at 90,000 pp p.a.
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Online InnovationsOnline Innovations
• ReQuest ReQuest – reference service– reference service
• Blogs Blogs – just doing it– just doing it
• Wikis, folksonomies, podcastsWikis, folksonomies, podcasts
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ReQuestReQuest
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Our BlogsOur Blogs
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Enterprise Content Management: Enterprise Content Management: management, search & web facilities management, search & web facilities
for digital assets and servicesfor digital assets and services
• Extensive Extensive digital asset managementdigital asset management features features
• Excellent Excellent electronic document & record electronic document & record managementmanagement
• Intuitive Intuitive web content managementweb content management features features
• Facilitate simple and complex Facilitate simple and complex workflowworkflow processes processes
• Extensive and Extensive and unified searchingunified searching constructs constructs
• Scaleable Scaleable
• CompliantCompliant with all government recordkeeping with all government recordkeeping requirements & emerging requirements & emerging digital preservation digital preservation standardsstandards
• IntegrateIntegrate easily with existing Memorial systems easily with existing Memorial systems
• Simple to administerSimple to administer in terms of security, auditing in terms of security, auditing & storage management& storage management
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Other Corporate Systems
Digital AssetManagement
Electronic Document & Records Management
Record Management E:mailMemorial Intranet
Web Content Management
AJRPWebsite
Lotus NotesOAI InterfaceFIRST OPAC
MICA OPAC(CAS)
ECM - Conceptual Overview
CMS Digital ObjectMgmt System
DOMS
BiographicalDatabases &War Diaries
RecordSearchNAA
Collection MgmtMICA
Library SystemFIRST
Fund RaisingSystem
Raisers Edge
Financial & HRSystem
SAP
POS System,Advance Retail
CAS
InternalOrders
OnLine ShopSearch
PhotocopyQuotes
ReQuest
eSalesPICTION
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Where to from here?Where to from here?• Digitisation of personal
manuscripts, ephemera & publications towards 2014
• Implementation of our new ECM
• Collaboration – beyond Picture Australia
• Tapping into bigger social networks
• Wikis, folksonomies (from the new platform), more podcasts?
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Wikis, wikipedia.org, folksonomies, Wikis, wikipedia.org, folksonomies, more podcasts?more podcasts?
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Have you met Have you met Charlie?Charlie?