info 4300 / cs4300 information retrieval [0.5cm] slides ... · not a win-win-win: keyword arbitrage...

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INFO 4300 / CS4300 Information Retrieval slides adapted from Hinrich Sch¨utze’s, linked from http://informationretrieval.org/ IR 17/26: Web Search Basics Paul Ginsparg Cornell University, Ithaca, NY 29 Oct 2009 1 / 98

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Page 1: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

INFO 4300 / CS4300Information Retrieval

slides adapted from Hinrich Schutze’s,linked from http://informationretrieval.org/

IR 17/26: Web Search Basics

Paul Ginsparg

Cornell University, Ithaca, NY

29 Oct 2009

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Administrativa

Midterm returned, email cs4300-l for regrade requests.See {course website}/midterm09s.pdf for solutions.Grading algorithm: might drop lowest of assignments, midterm,final.

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Page 3: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

Overview

1 Recap

2 Big picture

3 Ads

4 Duplicate detection

5 Web IRQueriesLinksContextUsersDocuments

6 Spam

7 Size of the web

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Outline

1 Recap

2 Big picture

3 Ads

4 Duplicate detection

5 Web IRQueriesLinksContextUsersDocuments

6 Spam

7 Size of the web

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Page 5: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

Discussion 5

See slides added to the end of Lecture 16 for discussion ofSergey Brin and Lawrence Page, The Anatomy of a Large-ScaleHypertextual Web Search Engine. Seventh International WorldWide Web Conference. Brisbane, Australia, 1998.

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Outline

1 Recap

2 Big picture

3 Ads

4 Duplicate detection

5 Web IRQueriesLinksContextUsersDocuments

6 Spam

7 Size of the web

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Page 7: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

Web search overview

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Search is a top activity on the web

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Without search engines, the web wouldn’t work

Without search, content is hard to find.

→ Without search, there is no incentive to create content.

Why publish something if nobody will read it?Why publish something if I don’t get ad revenue from it?

Somebody needs to pay for the web.

Servers, web infrastructure, content creationA large part today is paid by search ads.

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Interest aggregation

Unique feature of the web: A small number of geographicallydispersed people with similar interests can find each other.

Elementary school kids with hemophilia

People interested in translating R5R5 Scheme into relativelyportable C (open source project)

Search engines are the key enabler for interest aggregation.

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Summary

On the web, search is not just a nice feature.

Search is a key enabler of the web: . . .

. . . financing, content creation, interest aggregation etc.

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Outline

1 Recap

2 Big picture

3 Ads

4 Duplicate detection

5 Web IRQueriesLinksContextUsersDocuments

6 Spam

7 Size of the web

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Page 13: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

First generation of search ads: Goto (1996)

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First generation of search ads: Goto (1996)

Buddy Blake bid the maximum ($0.38) for this search.

He paid $0.38 to Goto every time somebody clicked on thelink.

Pages are simply ranked according to bid – revenuemaximization for Goto.

No separation of ads/docs. Only one result list!

Upfront and honest. No relevance ranking, . . .

. . . but Goto did not pretend there was any.

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Second generation of search ads: Google (2000/2001)

Strict separation of search results and search ads

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Two ranked lists: web pages (left) and ads (right)

SogoTrade ap-

pears in search

results.

SogoTrade ap-

pears in ads.

Do search engines

rank advertis-

ers higher than

non-advertisers?

All major search

engines claim no.

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Do ads influence editorial content?

Similar problem at newspapers / TV channels

A newspaper is reluctant to publish harsh criticism of itsmajor advertisers.

The line often gets blurred at newspapers / on TV.

No known case of this happening with search engines yet?

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How are the ads on the right ranked?

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How are ads ranked?

Advertisers bid for keywords – sale by auction.

Open system: Anybody can participate and bid on keywords.

Advertisers are only charged when somebody clicks on your ad.

How does the auction determine an ad’s rank and the pricepaid for the ad?

Basis is a second price auction, but with twists

Squeeze an additional fraction of a cent from each ad meansbillions of additional revenue for the search engine.

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How are ads ranked?

First cut: according to bid price

Bad idea: open to abuseExample: query [accident] → ad buy a new car

We don’t want to show nonrelevant ads.

Instead: rank based on bid price and relevance

Key measure of ad relevance: clickthrough rate

Result: A nonrelevant ad will be ranked low.

Even if this decreases search engine revenue short-termHope: Overall acceptance of the system and overall revenue ismaximized if users get useful information.

Other ranking factors: location, time of day, quality andloading speed of landing page

The main factor of course is the query.

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Google’s second price auction

advertiser bid CTR ad rank rank paid

A $4.00 0.01 0.04 4 (minimum)B $3.00 0.03 0.09 2 $2.68C $2.00 0.06 0.12 1 $1.51D $1.00 0.08 0.08 3 $0.51

bid: maximum bid for a click by advertiser

CTR: click-through rate: when an ad is displayed, whatpercentage of time do users click on it? CTR is a measure ofrelevance.

ad rank: bid × CTR: this trades off (i) how much money theadvertiser is willing to pay against (ii) how relevant the ad is

rank: rank in auction

paid: second price auction price paid by advertiser

Hal Varian explains Google second price auction:http://www.youtube.com/watch?v=K7l0a2PVhPQ

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Google’s second price auction

advertiser bid CTR ad rank rank paid

A $4.00 0.01 0.04 4 (minimum)B $3.00 0.03 0.09 2 $2.68C $2.00 0.06 0.12 1 $1.51D $1.00 0.08 0.08 3 $0.51

Second price auction: The advertiser pays the minimum amountnecessary to maintain their position in the auction (plus 1 cent).

price1 × CTR1 = bid2 × CTR2 (this will result in rank1=rank2)price1 = bid2 × CTR2 / CTR1

p1 = b2CTR2/CTR1 = 3.00 · 0.03/0.06 = 1.50p2 = b3CTR3/CTR2 = 1.00 · 0.08/0.03 = 2.67p3 = b4CTR4/CTR3 = 4.00 · 0.01/0.08 = 0.50

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Keywords with high bids

According to http://www.cwire.org/highest-paying-search-terms/$69.1 mesothelioma treatment options$65.9 personal injury lawyer michigan$62.6 student loans consolidation$61.4 car accident attorney los angeles$59.4 online car insurance quotes$59.4 arizona dui lawyer$46.4 asbestos cancer$40.1 home equity line of credit$39.8 life insurance quotes$39.2 refinancing$38.7 equity line of credit$38.0 lasik eye surgery new york city$37.0 2nd mortgage$35.9 free car insurance quote

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Search ads: A win-win-win?

The search engine company gets revenue every timesomebody clicks on an ad.

The user only clicks on an ad if they are interested in the ad.

Search engines punish misleading and nonrelevant ads.As a result, users are often satisfied with what they find afterclicking on an ad.

The advertiser finds new customers in a cost-effective way.

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Exercise

Why is web search potentially more attractive for advertisersthan TV spots, newspaper ads or radio spots?

The advertiser pays for all this. How can the system berigged? How can the advertiser be cheated?

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Not a win-win-win: Keyword arbitrage

Buy a keyword on Google

Then redirect traffic to a third party that is paying much morethan you are paying Google.

E.g., redirect to a page full of ads

This rarely makes sense for the user.

Ad spammers keep inventing new tricks.

The search engines need time to catch up with them.

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Page 27: INFO 4300 / CS4300 Information Retrieval [0.5cm] slides ... · Not a win-win-win: Keyword arbitrage Buy a keyword on Google Then redirect traffic to a third party that is paying much

Not a win-win-win: Violation of trademarks

Example: geico

During part of 2005: The search term “geico” on Google wasbought by competitors.

Geico lost this case in the United States.

Currently in the courts: Louis Vuitton case in Europe

See http://google.com/tm complaint.html

It’s potentially misleading to users to trigger an ad off of atrademark if the user can’t buy the product on the site.

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Outline

1 Recap

2 Big picture

3 Ads

4 Duplicate detection

5 Web IRQueriesLinksContextUsersDocuments

6 Spam

7 Size of the web

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Duplicate detection

The web is full of duplicated content.

More so than many other collections

Exact duplicates

Easy to eliminateE.g., use hash/fingerprint

Near-duplicates

Abundant on the webDifficult to eliminate

For the user, it’s annoying to get a search result withnear-identical documents.

Recall marginal relevance

We need to eliminate near-duplicates.

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Detecting near-duplicates

Compute similarity with an edit-distance measure

We want syntactic (as opposed to semantic) similarity.

We do not consider documents near-duplicates if they havethe same content, but express it with different words.

Use similarity threshold θ to make the call “is/isn’t anear-duplicate”.

E.g., two documents are near-duplicates if similarity> θ = 80%.

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Shingles

A shingle is simply a word n-gram.

Shingles are used as features to measure syntactic similarity ofdocuments.

For example, for n = 3, “a rose is a rose is a rose” would berepresented as this set of shingles:

{ a-rose-is, rose-is-a, is-a-rose }

We can map shingles to 1..2m (e.g., m = 64) by fingerprinting.

From now on: sk refers to the shingle’s fingerprint in 1..2m.

The similarity of two documents can then be defined as theJaccard coefficient of their shingle sets.

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Recall: Jaccard coefficient

A commonly used measure of overlap of two sets

Let A and B be two sets

Jaccard coefficient:

jaccard(A,B) =|A ∩ B |

|A ∪ B |

(A 6= ∅ or B 6= ∅)

jaccard(A,A) = 1

jaccard(A,B) = 0 if A ∩ B = 0

A and B don’t have to be the same size.

Always assigns a number between 0 and 1.

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Jaccard coefficient: Example

Three documents:d1: “Jack London traveled to Oakland”d2: “Jack London traveled to the city of Oakland”d3: “Jack traveled from Oakland to London”

Based on shingles of size 2, what are the Jaccard coefficientsJ(d1, d2) and J(d1, d3)?

J(d1, d2) = 3/8 = 0.375

J(d1, d3) = 0

Note: very sensitive to dissimilarity

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