influencing leadership communication
DESCRIPTION
PowerPoint Presentation used by Lorri Lennon during her 'Influencing Leadership Communication' presentation. The event was organised by London Communicators and Engagement Group and was hosted by Hay Group on 8 May 2012.TRANSCRIPT
Influencing Leader CommunicationsInfluencing Leader Communications
Lorri Lennon, Centre for Leadership Communication
Guide for IC evolution
Leadership, Culture and Management Practices of High-Performing Workplaces in Australia
Published by the Society for Knowledge Economics, October 2011
www.ske.org.au/partner.php
Research findings
High Performing Workplace have:
12 percent higher productivity
25 percent higher levels of innovation outputs for services and products
23 percent lower levels of employee turnover
Spend 29 percent more time managing their people
Expend 19 percent more effort trying to understand customer needs
Profit margins nearly three times higher
Source: Leadership, Culture and Management Practices of High-Performing Workplaces in Australia, 2011
Categories
High Performing Workplace Index:
1. Productivity and Profitability
2. Innovation
3. Employee experience
4. Fairness
5. Leadership
6. Customer orientation
Source: Leadership, Culture and Management Practices of High-Performing Workplaces in Australia, 2011
Know the organisational performance goals for the future
Formulate & communicate a
compelling Vision to deliver on
those goals
‘Authentic’ leadership
High Performance
Walk the talk of the Values;
Embody / Live the Values
VALUESHigh
Performance
Seek input to maximise decision effectiveness, receptive to feedback
Invite active participation, foster
collaboration, enable realisation of people’s
potential
INVOLVEMENT
High Performance
Foster employees’ belief in shared Values to deliver on the Vision
VISION
Source: Leadership, Culture and Management Practices of High-Performing Workplaces in Australia, 2011
Influencing Leader CommunicationsInfluencing Leader Communications
Open Forum
Tap into LCEG collective wisdom
Leverage research findings
What’s our role in influencing
effectiveness of leaders’
communications?
Influencing Leader CommunicationsInfluencing Leader Communications
1.Persuade2.Motivate3.Create
Persuade: numbers talk
Authentic leadership has strongest correlation with productivity and profitability (.424)
Authentic leaders do three things:
1.Vision
2.Values
3.Involvement
Motivate: power of context
Information VISION CONTEXT
Why?
TargetsVALUES CONTEXT
How?
Buy-in
INVOLVEMENT CONTEXT
WAM?
Meaning & relevance
Personal conviction
Aligned behaviour
Create: Organisational DNA
Create: Performance Action Plan
Leader’s roadmap to guide:
Formulating the Vision
Embodying the Values
Involving their people
