Industry UK updateCreating sustainable value through technological leadership

November | 2009

Increasing flexibilityfor Marmite

Going digitalto increaserail safety

Hassle-free parking atHeathrow

Few would question that our UK industrial infrastructure is still in need of major investment and improvement. But there’s also no escaping the fact that we’re operating in a tough economic climate and can expect to see a significant downturn in public spending. The challenge, therefore, is to find innovative ways of achieving more with less.

We have to transport people and goods more quickly, for example, but with less impact on the environment and without compromising safety standards. We need buildings that are more energy-efficient and less costly to maintain. In manufacturing, where despite the recent downturn UK output is set to rise by 20 to 30 per cent in the decade, we need increased automation in order to raise productivity and we need factories that use less energy and materials.

At Siemens, we have the innovative ideas, expertise and market-leading technology to enable organisations to meet all of these challenges. Our focus is very clear: to increase the productivity, efficiency and flexibility of our customers. Whether we’re working in the transportation, building, lighting or manufacturing sector, the goal is the same: to improve our customers’ profitability and competitiveness. This supplement highlights just a few examples of how we’ve put that into practice here in the UK.

Juergen MaierManaging Director, UK Industry Sector

Siemens

Achieving more with less

Industry UK update | November | 2009

Marmite was first introduced to the UK in 1902 and has been made at Burton-on-Trent ever since. As production continues to rise - the factory now produces over 660,000 jars each week, while Marmite lovers are also able to get their fix from rice cakes, breadsticks, cashew nuts and crisps - Siemens technology is playing its part in satisfying demand.

During the Marmite manufacturing process the basic raw material - yeast slurry, a by-product of the brewing process - goes through several cumbersome and messy stages before it’s ready for packaging. An added challenge, given yeast slurry can’t be stored for long periods, is that there are peak and off-peak times in production. Around Christmas, for example, when beer demand is at a high, the production line must be as flexible as possible to cope with the influx of yeast.

“When we carried out a benchmarking exercise it showed that our manufacturing process, which hadn’t

changed for 30 years, was in desperate need of an upgrade,” says Martin Beckford, head of project engineering and manufacturing at Unilever UK. “We needed to make some significant changes to bring the plant up to standard, to increase flexibility and throughput, and to guarantee the future of Marmite production at Burton.”

As part of its improvement plan Unilever decided to invest in a single standard automation platform with an integrated process control system. The Siemens PCS7 can not only handle process engineering tasks in primary manufacturing, but also automate all secondary processes such as wastewater treatment, the distribution of power to a production location and even control of critical building management.

“The Siemens system has revolutionised our production process and we’re now able to cope much better with the seasonality of our product and the effect this has on manufacturing,” comments Martin. “The benefits in terms of plant

efficiency were obvious very early on and the system’s improved flexibility has greatly expanded our manufacturing capabilities.”

A new packing line is also benefiting from Siemens’ control system technology. “We get a very good service from Siemens and we have trust and confidence in the company’s products, so it made sense to use them for this project too,” says Martin.

The ceiling in Manchester’s Trafford Centre is now able to mimic the changing conditions outside due to a newly installed lighting solution from OSRAM.

In The Orient part of the shopping mall, home to a 1,600 seat food court as well as bars and restaurants, OSRAM’s LED technology can create anything from a bright blue sky to a glowing red sunset.

Whereas the old system was expensive to maintain and run, the OSRAM solution provides “substantial energy savings of approximately 90 per cent with considerable maintenance savings,” according to Andy Robinson, the Trafford Centre’s Building Services Manager.

The missing ingredient for Marmite

The Siemens system has revolutionised our production process

Blue sky thinking

Industry UK update | November | 2009

© Andy Robinson @ The Trafford Centre

Every train in Britain will have a state-of-the-art digital radio, designed and manufactured by Siemens in the UK, within four years.

The first batch of new cab radios were delivered to Network Rail in July this year and are already being used by Virgin Trains on its Pendolino fleet.

The radios are part of a £1.7 billion investment by Network Rail in a new digital communications system that will span the whole British rail network, replacing the ageing analogue system. Jon Wiseman, Network Rail’s programme director, says it will mean an even safer railway and improved passenger services.

“With the new digital technology, drivers will be able to contact signallers in seconds,

which could prove vital in emergencies,” says Jon. “Better communication will also enable train operators to recover from delays more quickly and keep passengers better informed. This is a massively important programme for Network Rail.”

A Siemens team based in Poole, Dorset has designed and developed the radios in close collaboration with Network Rail and all of the train operating companies. They have been extensively tested during a two-year trial in Scotland which is now close to concluding. Network Rail placed a £24 million order for the first 6,000 radios in January. Siemens is also designing fitment solutions for the 76 different cab types in operation across the country, adding to the complexity of the project.

Digital radio means a safer, more reliable rail network

Seven regional mainline stations - Birmingham New Street, Liverpool Lime Street, Leeds, Manchester Piccadilly, Glasgow Central, Edinburgh Waverley and Gatwick Airport - have undergone a massive CCTV refurbishment programme, creating one of the UK’s largest surveillance networks.

The £8 million project, undertaken by Siemens for Network Rail, included the

Watching briefinstallation of over 1,400 new cameras and a complete overhaul of the technical infrastructure. The result is a virtually seamless network enabling a single person to be tracked from any platform, on any of the stations, through the station concourse. In 2005 Siemens similarly upgraded 10 London stations for Network Rail.

“With any programme of this magnitude you can expect to hit hurdles, but the Siemens team has gone out of its way to resolve problems on many occasions,” says Jon. “They’ve been customer-focused, constructive and competent throughout. The Siemens name is one in which I have great confidence.”

Peter Bradley, who heads Siemens’ mobile communications group, says his team is very proud to have produced a world class product. “Tests have shown our radio to be more reliable than any other competitor product, which makes it very attractive to the international market. We’ve already sold it to Australia, Greece and Saudi Arabia and see many other overseas opportunities in the years ahead.”

Building on its UK success,

Siemens is now addressing

the international market

Industry UK update | November | 2009

John Wiseman:

“The Siemens team has been customer-focused, constructive and competent throughout.”

If you’ve ever lugged suitcases If you’ve ever lugged suitcases around an airport car park at the end around an airport car park at the end of a holiday, desperately trying to of a holiday, desperately trying to remember where you parked, you’ll remember where you parked, you’ll certainly value the technology Siemens certainly value the technology Siemens has installed at Heathrow’s Terminal 5.has installed at Heathrow’s Terminal 5.

Air travellers using the short term car Air travellers using the short term car park can see exactly where they left park can see exactly where they left their vehicle simply by inserting their their vehicle simply by inserting their parking ticket into a ‘car finder’ machine parking ticket into a ‘car finder’ machine with a screen and 3-D interactive map. with a screen and 3-D interactive map. The same technology also guides The same technology also guides drivers to the nearest available space drivers to the nearest available space when they arrive at the car park at the when they arrive at the car park at the start of their trip.start of their trip.

Heathrow is the first airport in the world to use this smart technology, which is part of a £9 million security scheme designed by Siemens for BAA. It also includes automatic number plate recognition technology, barrier control, bay monitoring and digital CCTV recording, all feeding into the NCP Terminal 5 control centre.

Both NCP and BAA were keen to have a car park worthy of the ultra modern Terminal 5 building, designed by Norman Foster. “The customer experience is paramount to us,” says Hugh Fenn, retail services director at BAA. “Our unique car finder service is a truly innovative concept which befits our flagship Terminal 5.”

Hassle-free parking atHeathrow’s Terminal 5

For maximum cost efficiencies, the Terminal 5 project incorporates some existing technology which Siemens existing technology which Siemens had previously developed for BAA, such as automatic entry and exit for online bookers and an integrated lost ticket handling facility. These tried and tested technologies were upgraded where necessary and integrated into the new system.

Neil Robson, national security manager for NCP, believes the Siemens team has shown “great commitment” to meet the client’s requirements. “This was a difficult contract to execute because of the strict deadlines, the complexity of the installation and the level of the work carried out on the site but Siemens succeeded in delivering the contract on time and on budget.”

Our unique car finder service is a truly innovative concept

Industry UK update | November | 2009

“The Siemens brand for me has always been synonymous with the assurance that you were buying a high quality product. Over the past three years your Fire Safety team has demonstrated the high quality work ethic required to produce that high quality product,” says Paul Jobin of Cadbury. “When issues arose during the course of the projects, the team was always approachable and in exercising their flexibility managed to offer mutually agreeable solutions.”

Work ethic wins praise from Cadbury Cadbury has praised the flexibility and work Cadbury has praised the flexibility and work ethic of a Siemens team which has installed ethic of a Siemens team which has installed fire safety systems at its distribution centres. fire safety systems at its distribution centres. Siemens liaised closely with Cadbury’s Siemens liaised closely with Cadbury’s operations team to keep disruption to a operations team to keep disruption to a minimum when it installed smoke minimum when it installed smoke detection laser scanners at three detection laser scanners at three sites. The success of the projects sites. The success of the projects has led to Siemens being awarded has led to Siemens being awarded ‘best practice’ status by Cadbury. ‘best practice’ status by Cadbury.

News in brief

Industry UK update | November | 2009

❚Millennium upgrade for Cardiff CCTV equipment from Siemens is helping to ensure that those attending sports and entertainment events at Cardiff’s Millennium Stadium are safer than ever before. An upgrade of the stadium’s CCTV installation means that operators can now zoom in more quickly and accurately on incidents, and the images - both live and recorded - are much higher quality. Stadium manager Gerry Toms says the upgrade “has been carried out with a minimum of disruption” and “is proving to be not only well worthwhile, but also to be excellent value for money”.

❚Siemens trains ‘the most reliable in the UK’More than 600 Siemens staff were honoured as the best in the business when they collected the Maintenance Team of the Year award at the prestigious 2009 National Rail Awards. The Siemens team was commended for making a huge difference to the running of the country’s railways. “This maintenance team has redoubled its efforts to deliver,” said the judges. “It meets its targets, improved the reliability of its fleets, and now runs the most reliable trains in the UK. For its quality, scope and customer endorsement - as well as the sheer reliability of the trains in its care - the Siemens maintenance team is a worthy winner.”

❚City comes to town Siemens’ next generation Desiro train - the Desiro City - was unveiled to the UK media in July. The result of a €50 million investment and two-year development, the new train is 25 per cent lighter than current UK fleets and with features such as an intelligent air conditioning system, which automatically adjusts output depending on the number of passengers in each carriage, can reduce primary energy consumption by as much as 50 per cent. It’s also been designed with maintainability in mind: the Siemens team that services the fleet of Desiro trains now used by six UK rail operators was fully involved in its design and fed back the practical experiences of train crew, cleaners and maintenance technicians.

❚School traffic system enhances life skillsStaff at Greenacre School in Barnsley have thanked a Siemens team from Leeds for sponsoring the Staff at Greenacre School in Barnsley have thanked a Siemens team from Leeds for sponsoring the installation of a fully functioning traffic crossing system on their school site. “As Barnsley’s only all aged installation of a fully functioning traffic crossing system on their school site. “As Barnsley’s only all aged Special School, this resource is enhancing the life skills and independence of some of the community’s Special School, this resource is enhancing the life skills and independence of some of the community’s most vulnerable young people,” says Andrew Whitaker, the school’s business and administration manager. “Without the generous support of Siemens this project would not have happened and for this manager. “Without the generous support of Siemens this project would not have happened and for this we are so grateful.”

❚Whistle-stop train tour in Manchester The BBC was on hand to film children and adults enjoying a whistle-stop backstage tour of Ardwick train maintenance depot when it opened to the public for the first time as part of the Siemens-sponsored Manchester Science Festival. Visitors discovered what goes on behind the scenes to maintain the trains and experienced what it’s like to drive a train by sitting in a replica train cab and trying the onsite simulator. The event was one of 150 taking place across Greater Manchester in October to stimulate an interest in science and technology.

❚Free and fun celebration of scienceSiemens is a lead sponsor of The Big Bang, a free annual event in Manchester that aims to inspire and educate Siemens is a lead sponsor of The Big Bang, a free annual event in Manchester that aims to inspire and educate young people in science, technology, engineering and maths. It will run from 11-13 March and include a range young people in science, technology, engineering and maths. It will run from 11-13 March and include a range of interactive science exhibits, theatre and workshops. The Big Bang will kick-off National Science and of interactive science exhibits, theatre and workshops. The Big Bang will kick-off National Science and Engineering Week and is expected to attract around 13,000 students.

Our Building Technologiesdivision offers products, systems and services that span building management, heating and ventilation, security and fire safety. Our solutions provide our customers with safe and comfortable environments whilst reducing their costs and improving their efficiency.

Our Industry Solutions division is the systems and solutions integrator for plant business, covering everything from planning and construction through to operation and maintenance over a plant’s entire life-cycle. It has the process knowledge to increase productivity and competitiveness, and meets the need for environmentally compatible solutions with its water processing and raw material processing systems.

Our Industry Automationportfolio extends from standard products for the manufacturing and process industries through to industrial solutions and systems that automate car production facilities and chemical plants. As a leading software supplier, we optimise the entire value-added chains of manufacturing companies – from product design and development to production, sales and service.

Our Drive Technologiesdivision provides customers with products and services for production machinery and machine tools. It offers not only integrated technologies that cover the entire drive train and its modules, but also electrical and mechanical components for associated applications. The portfolio includes a wide range of standard products as well as industry-specific control and drive solutions.

The Siemens Industry Sector supplies manufacturing, transportation, building

and lighting solutions to organisations across the UK - increasing their

productivity, flexibility and efficiency.

Our six divisions together employ 4,700 people and in 07/08 our UK orders exceeded £1.6 billion.

Our Mobility division is Mobility division is Mobilitypursuing the goal of networking various transportation systems with one another in order to move people and goods more efficiently. It combines the competencies in operating systems for rail and road traffic with solutions for airport logistics and postal automation, as well as rolling stock for mass transit, regional and long-distance transportation.

Products from OSRAM range from the traditional light bulb to LED light sources and control gear. It provides lighting solutions for domestic and commercial applications and caters for both consumer and trade customers as well as OEMs, the display optic sector, automotive and opto-semiconductor markets. Energy efficient and innovative lighting technology is at the core of OSRAM’s product development.

Industry UK update | November | 2009Industry UK update | November | 2009

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Siemens plc Industry SectorSir William Siemens House Princess Road Manchester M20 2UR

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Subject to change without prior notice. The information in this document contains general descriptions of the technical options available, which may not apply in all cases. The required technical options should therefore be specified in the contract.

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