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Industry Engagement Forum –

SuperStream panel

1

Facilitated by Nicole Dykstra, Assistant Commissioner, SuperStream Delivery

Australian Taxation Office | 6 April 2017

Attribution Reporting – Tracie/Ian

2 UNCLASSIFIED Industry Engagement Forum – April 2017

Presented by Sarah O’Brien, Executive Officer, GNGB

Gateway network governance update

GNGB update

2014 to 2016

• Industry consultation for GNGB creation

September 2016

• Finalisation of new Memorandum of Understanding

• Finalisation of Constitution for GNGB

• First board meeting 22 September 2016

December 2016

• Final determination of authorisation by ACCC

• Handover of gateway governance activity and responsibilities from ATO to GNGB

4

A strong start

UNCLASSIFIED Industry Engagement Forum – April 2017

Gateway governance

•Operation and oversight of gateway operator meetings and technical working group

•Completion of first IT security audit process

•Commencement of 2017 IT security audit process

•Superannuation Transaction Network business continuity plan test and review

•Resolutions Standing Panel call for expressions of interest

GNGB funding and business activity

•Company establishment

•Planning underway for transition from Commonwealth grant funding to joint funding between APRA superannuation supervisory levy and gateway operator fees

Stakeholder engagement

•Presentations and meetings with industry groups – ongoing

•Engagement with ATO and APRA

•Individual meetings with key stakeholders

•Information available to the industry and community via https://www.gngb.com.au/


GNGB key activities

https://www.gngb.com.au/


GNGB: What next?

Resolutions panel finalisation

Transition to new funding model July

2018

IT security audit 2017

Supporting transition to MIGv2

Consideration of broader cyber- security issues

Supporting new measures and change for the network and

industry

Presented by Karen Colquhoun, Director SuperStream Delivery

Employer onboarding update

Employer onboarding

Nearly 93% of contribution transactions for

December 2016 quarter were SuperStream

compliant:

• 31.5 million compliant transactions

• 7.3% (or 2.48 million) transactions not yet

compliant

- 0.8% reduction from previous quarter

• 23,512 employers registered to use the Small

Business Superannuation Clearing House

from October to December 2016

9

Where we are at?


Compliant SuperStream transactions

39.7% 49.9%

57.4% 58.0% 60.0% 63.3%

39.2% 34.7%

31.5% 31.5% 31.8% 29.4%

79.0% 84.5%

88.9% 89.5% 91.9% 92.7%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16Channel A Channel B All conforming channels

Employer onboarding

10

Cheque

EFT

Other e.g. insurance payments, exempt fund transactions

Channel C 2.48m transactions

December quarter 2016

(APRA SRF711 report)

Micro

employers

BPAY $

Small business tail – key observations from funds • Most channel C transactions are electronic – BPAY and EFT

• Number of cheques has declined significantly

• Funds can identify employers paying by cheque and by EFT directly to them

• The majority of the small business tail are micro-business with

1 or 2 employees

Where to next? • Continue to educate and support the small business tail to become SuperStream

compliant

• Implement an alternate SuperStream solution for employers without digital

capability

• Identify non-compliant employers and take appropriate action according to

circumstances


Presented by Annette Thurbon, Director SuperStream Delivery

Update on rollovers implementation and readiness for contributions

Invalid technical messages

•2 specific instances where this occurred

•Mitigation and data fix has reduced impact to less than 1% of transactions

•Our intent is to have government transactions conform with data and payment standard and issues resolved before the contributions release

USM being received through duplicate channels

•Issue under investigation and QA process implemented into ATO payment processing

•Staff have undergone further training

•ATO to monitor this issue with subsequent USM runs

Delay in receiving payments and/or data messages

•Funds reported lag in receiving government payments and data messages

•Analysis underway to understand where this is occurring, cause and resolution

•Decision to address payment lag is pending

•Issue to be managed through SSTC and improvement working group


Rollovers v2 implementation update As at 6 April 2017: 2 funds still to move to v2 for B2B ‘fund-to-fund’ rollovers 3 funds working to be ready to receive G2B ‘government USM rollovers’ v2

14

Contributions v2 readiness and implementation timeline


Update on contributions readiness and testing

15

• Gateways interoperability testing is progressing well

• Fund testing commences from 10 April 2017 • Preliminary testing underway with a number of registry systems

or products in use across industry

• Code release date for contributions 1 May 2017

• Business Deployment Verification (BDV) to commence from date of earliest adopter ie from 22/5/2017

• BDV will run for a period of 4-6 weeks from 22 May to confirm

different types Government contribution payments and recovery processes in production

PHASE PURPOSE

INTEGRATION TESTING Between fund and solution provider to test connectivity, transmission, and receipt of data

messages

INTEROPERABILITY TESTING Between gateway and ATO to test connectivity at the transport, message service handler

layer and application layer

PEER TO PEER TESTING Between funds and ATO to confirm that funds are able to receive, process and respond to

messages from the ATO


Presented by Ty Winmill, Director SuperStream Delivery

Enabling services and standards update

SuperTICK v3 single request performance


For the first quarter we have observed that 50% of transactions are less than 2 seconds, 80% are 3 seconds or less.

SuperTICK v3 bulk request performance


Median processing time for the bulk channel is just under 4 seconds, however for up to 800 transactions per request we continue

to see less than 2 second response times.

Services update

20

SuperTICK • Performance upgrades to the SBR2 platform for SuperTICK v3

will begin in April

• SuperTICK versions 1 and 2 decommissioning date will be assessed at 30 June 2017

• Updated SuperTICK user guide with guidance about service

responses for closed accounts

Fund Validation Service (FVS)

• Based on industry feedback, FVS improvements are progressing, including:

− Increase reliability and integrity of the FVS bulk file

(including compression), and

− and new validation on the certification field


SuperMatch2

• Continuing to onboard funds and administrators. 16 have

adopted the service to date

• Planning has commenced to assess solutions based on updated terms and conditions

• The fix for flagged TFNs in batch mode will be completed prior to

contributions change window

Superannuation Dashboard

• Superannuation Dashboard is a key source of information

regarding service performance and outage information. We are continuing to enhance the dashboard

Standards and SSTC update


Contributions MIG v2

• A new version of the contributions MIG, including updates to

schedule 5 and 6, will be published by COB 13 April

• Not a version update; however, based on industry feedback, we

have ‘clarified’ some elements within the artefacts – e.g.

references to Taxonomy 2

Guidance

• Finalising key guidance, which has no impact on current position for MIG v2 change (specific guidance updates are included in

detail slides)

Top 5 issues under management of

SuperStream Technical Committee (SSTC)

• Monitoring SuperStream service availability via industry to ensure issues are dealt with while the ATO restores full

system functionality.

• Recommend B2B compliance test option for industry, which will be assessed by SuperStream Reference Group

(SSRG)

• Monitoring contributions v2 implementation, testing, SuperTICK3 readiness and immediate issues (including

response messaging).

• Rollover issues (including recent certificate upgrade issues)

• Contribution MIG v2 clarification (above)

Presented by Tracie Crowden, Director SuperStream Delivery

Business-to-government (B2G) reporting deliverables

B2G – unclaimed super money

24

Replacement of the Unclaimed Super Money Statement


2017 2018

A M J J A S O N D J F M A M J J A S O

s20C

notification

Unclaimed

Super Money

Statement

Testing

Trustees w ill need to receive an

ATO IRR and handle response

messaging

First industry

transfer of

unclaimed

accounts

Testing Second

industry

transfer of

unclaimed

accounts

G2B

B2G

Trustees w ill need to be able to

transfer their unclaimed accounts

to the ATO via the RTR

Second

industry

notif ication

of s20C

First

industry

notif ication

of s20C

Build

Build G2B

B2G

USM – key messages

• The testing environment will be available from October/November 2017

• Amendments that require a refund from the ATO are out of scope and will be managed manually

• We will hold a further workshop with industry over the coming

months to work through the cutover process and discuss the business processes in more detail

• The User Guide will be updated to reflect any additional information as a result of this workshop


Member Account Attribute Service (MAAS) Introducing real time reporting of member account attribute changes

26

2017 2018

A M J J A S O N D J F M A M J J A S O

Opened and closed

account notification MAAS – Implementation

• First quarter of 2018

• Replaces the current Lost Member Statement reporting

Phase 1

SuperTICK v3

Phase 2

Member Account Attribute Service • Finalised technical documentation

CURRENT / LEGACY REPORTING

Lost Member Reporting

• LMS required April 2017

• LMS required October 2017

Member Contribution Reporting

• MCS required October 2017

• MCS required October 2018

Build/Test/Deploy

Each member will have their details

updated when a change occurs providing timely and accurate

information that will be displayed on MyGov and allow the ATO to interact

as the fund intends


MAAS supporting documentation

• The technical documentation will be published on the SBR website in the week commencing 3 April 2017

• The draft Business Implementation Guide will issue in the week commencing 10 April

• An industry wide phone conference has been scheduled for the week commencing 10 April to provide a detailed walk through of the technical documents and answer questions

• We will publish final documents by end April 2017


Presented by: Helen Morgan Senior Business Analyst, Super Reform Program

Tactical solution – budget 2016 reporting requirements

Transfer Balance Account Report (TBAR)

• Interim solution developed in consultation with Industry

• Multiple workshops with Industry regarding the data being collected

• Walk-through of consultation draft specifications

• Draft specifications released on 4 April 2017 for consultation

• Final specifications issued week commencing 18 April 2017

• Although channel will change, we’re aiming for consistency in the data required across channels


Morning tea

Presented by Tracie Crowden, Director SuperStream Delivery

Business to government (B2G) A design for more frequent reporting of contributions

Member Contributions Statement – redesign

35

Why consider more frequent reporting of contributions?


TFN Integrity

Open/closed accounts

Other attributes

1

2

Lost reporting Reuniting the

member

TBAR

Position the

Member

Pension

Transactional

• Credit • Debit • …….. • ……

Contributions (Currently Yearly)

• Personal Contributions

• Employer Contributions

Attribute

reporting

Transactional

reporting

From a member perspective: • I will have more timely notification of

my accounts • I will see all accounts on myGov and

know what action I can take • I can better monitor and track my

super holdings and make informed decisions:

− I can monitor my caps − I can consolidate my

holdings • The ATO will have timely visibility of

my super guarantee payments

Member Account Transaction Service (MATS)

• An ATO/industry working group has been established to conduct an accelerated design process over the next 3 months.

• The process will take a phased approach

36

How is this re-design being managed?


Phase 1 March

• Initial review

• Feasibility

• Industry support

• Endorsement

Phase 2 April

• Research

• Requirements

• Expose

• Design

Phase 3 May

• Draft

• Expose

• Review

• Refine

Phase 4 June

• Expose

• Tune

• Finalise

Fund reporting

37

Feb

2017 July

2017

June

2019

July

2018

MATS

co-design and final specifications

by end June 2017

Transactions T-BAR – funds

capture from 1 July 2017 but

first report Sept/Oct 2017

(TBD)

Attributes

MAAS – funds cut

over to enduring solution from Q1 2018

(cut over period TBD)

Build & test

MATS

Lodgment for

17/18 in current MCS

31 October 2017

MATS – funds cut

over to enduring solution from

1 July 2018 (cut over period TBD)

Balance as of

30 June 2019 reported

through MATS

(Current State) ‘Normal’ MCS

MAAS final

specifications end April 2017

T-BAR final

specifications week of 18 April 2017


Facilitated by: Jason Lucchese, Assistant Commissioner, Industry and Government

Engagement and Governance, Australian Taxation Office

Panel discussion: Business to government (B2G)

A design for more frequent reporting of contributions

,

Panel members

Tracie Crowden, Director SuperStream Delivery, ATO

Grant Doherty Project Manager, Qvalent

Belinda Black Senior Business Analyst, Super

Reform Program, ATO

Sue Pearce Senior ATO Reporting Specialist,

Link Group

Ian Colhoun Director Single Touch Payroll, ATO

Kelly Kerr Senior Strategy and Solution Design

Manager, BT Financial Group

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