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Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase and enroll in training

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Page 1: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Industrial Process Learning Management System (LMS)

User Guide

How to self register, browse our course catalog, view our training schedule, and purchase and enroll in

training

Page 2: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Index

New & Returning Users LMS Home Page Purchasing Courses Starting a Web Course Enrolling in an Instructor-Led Course Dropping a Course Viewing your Training History Questions Logging onto the LMS

Page 3: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

New User

If you are new to the LMS, please select “New User” to create a user account.

Page 4: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

New User

On the next screen, please select “Distributor / Representative” or “Customer (Current or New).”

Page 5: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

New User

You will then be taken to the registration screen where you must fill in all required fields, those with an * next to them. You can select a username and password of your choice.

Here is a look at the registration screen for distributors / representatives.

When you are finished filling in the form, click on Submit to proceed to the home page of the LMS.

Page 6: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

If you previously created a user account, you can go directly to the logon screen of the LMS, enter your username and password and select Logon.

Returning User

Page 7: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Returning User

If you forgot your password, enter your Username and click on “Forgot Your Password?”

If you forgot your Username, contact our System Administrator at [email protected].

Page 8: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

LMS Home Page

After logging in you will be brought to the home page of the LMS.

In the center of the screen is the course catalog.

Here you can see the name of the courses available to you for purchase and enrollment, the course delivery type (Instructor Led or Web Based), and enrollment information.

Click on the name of a course to see a description of it and dates of all scheduled sessions.

Page 9: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

LMS Home Page

On the left side of the screen is a welcome message, information about group discount rates, purchase and enrollment instructions, and contact information.

Page 10: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

LMS Home Page

Across the top of the screen is a banner. Here you can view assigned courses, courses in progress, and the course catalog, access a library of resources, run wizards and reports, view your training history, log off the system, access help, and provide feedback.

Page 11: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

If you want to purchase a course for yourself -

• After searching the course catalog and finding the course or courses you would like to purchase, click inside the box next to “Add to Cart” in the Enroll Info column. You can purchase up to 10 courses at a time.

• After making all of your selections, click on the “Proceed to checkout” link.

Page 12: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

• Review the purchase order including the ITT IP Cancellation Policy.

• Click on “Previous Step” to change your order or click on “Next Step” to proceed.

Please remember that at this point you are only purchasing courses. If you are purchasing an instructor-led course you wil enroll in a

training session after the purchase is complete.

Page 13: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

• Enter your credit card information and billing address

• Click on the Process button.

After you click on the Process button, a window will appear letting you know if your credit card transaction was successful or not.

Page 14: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

If the transaction was successful, as you see here, click on Next Step to exit and then follow the instructions in slides 17-20 for starting a web course or enrolling in a session for an instructor-led course.

You will receive an email confirmation of the credit card transaction from. This email will come from [email protected] so you might want to add it to your safe senders list.

Page 15: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

If your transaction was not successful, as you see here, make a note of the reason why and click on Next Step to exit and start the process over.

Page 16: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Purchasing Courses

If you want to purchase a course or courses for other individuals in your group - Contact our system administrator at

[email protected] or (315) 568-7548, Monday – Friday, 7:30am - 4:30pm (EST).

Page 17: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Starting a Web Course

After you purchase a web course you can start the course right away

After purchasing the course, you will be returned to your home page.

In the “Enroll Info” column of the course catalog, click on “Enroll” and your course will open in a new window.

You can stop the course at any time and return to it later by going to the course catalog or “Courses in Progress.”

If you are unable to start a web course, please go to

Troubleshooting a Web Course

Page 18: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Enrolling in an Instructor-Led Course

After you purchase an instructor led course, you must enroll in a session

After purchasing the course, you will be returned to your home page.

In the “Enroll Info” column of the course catalog, click on “Enroll.” This link will take you to a screen with the dates of all the available sessions.

Page 19: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Enrolling in an Instructor-Led Course

Click on “Enroll” for the session you would like to attend.

Page 20: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Enrolling in an Instructor-Led Course

An enrollment confirmation message with the session details will appear on your screen.

You will also receive an enrollment notification email with the session details. This email will come from [email protected] so you might want to add it to your safe senders list.

Page 21: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Dropping a Course

In the Course Catalog or your “Courses in Progress,” click on “Drop” in the “Enroll Info” column. You will then be asked to confirm your request.

You will receive a dropped notification email from [email protected]

Page 22: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Viewing your Training History

If you would like to view or print a copy of your training history, please select Training History from the banner across the top of the home page.

Page 23: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

Questions about training or assistance with the LMS

Click on the “Help” tab in your menu bar for answers to frequently asked questions

Click on the “Feedback” tab and send an email to our System Administrator or call our System Administrator at (315) 568-7548, Monday – Friday, 7:30am - 4:30pm (EST).

Page 24: Industrial Process Learning Management System (LMS) User Guide How to self register, browse our course catalog, view our training schedule, and purchase

You are now ready to begin…

To log onto the LMS, click here LMS

or type the following address in your Internet browser: http://ittlearning.gen21.com/knav/appindex.jsp