Industrial & Operations Engineering, University of Michigan 1

Industrial & Operations Engineering (IOE) Resources for Improved Healthcare

Mark Van Oyen Ph.D., Associate Professor, IOE, University of Michigan

Industrial & Operations Engineering, U.M. 2

Industrial & Operations Engineering (IOE) skill sets of the Department

• Lean• Six Sigma• Operations Research & Simulation• Ergonomics and Human Factors• Quality & Statistics• Supply Chain Management

Linkages to • UM Hospital and Health Centers• School Public Health• School of Nursing• Ross School of Business

National Academy of Engineers & Institute of Medicine

Call forA New Engineering/Health Care Partnership

The Time is Ripe: Call to Action

• Healthcare providers are superbly trained to take care of individual patients

• Healthcare delivery is a complex system• Engineers are superbly trained to improve

systems• Healthcare and Systems Engineering have

lived in separate worlds• APPLY SYSTEMS ENGINEERING TO

HEALTHCARE

5

Health care

Other industries

Introduction to the Resources of the IOE Department

• Students: Bachelors (250), Masters (140), Ph.D. (80)– IOE 481 senior design projects in the University of Michigan Hospital via

Mark Van Oyen (formerly Richard Coffey )– NEW: introduce Ph.D. students and post-docs for longer-term, high-impact

projects– NEW: Masters students involved with Ph.D. students in hospital projects

• Mark Van Oyen has started up the HealthE Lab to focus on healthcare operation and systems

Healthcare Engineering Laboratory (HealthE Lab)

Engineering-enabled transformation of Healthcare

– Collaborations at University of Michigan on Healthcare operations and systems

– Seminars– Working Group

Faculty

Ph.D. Research(Dissertations &

Mentoring that generate successful graduates)

MS Projects IOE 590, Independent Studies

Tauber Institute projects

Undergraduate ProjectsIOE 481, Independent Studies

Inpatient Admissions/ Operating

Room Scheduling

Continuity of Care - Lean

Analysis

Clinic Simulation

Study

InboundSupply Chain

Logistics

PublicationsGrants

(NSF & NIH)

Nurse Scheduling

Six Sigmain surgical suite

Teaching

Outreach & Engagement

Ross Business

School

HealthE Lab: Leveraging Collaboration

HealthE

Lab

Industry&

Spin-offs

University of Michigan

Health System + Partner Hospitals

University of Michigan

EngineeringSchool

Research Excellence

Inter disciplinary

Education Leadership

HealthE

Healthcare Engineering Lab

Focus: Advancing Healthcare Operations

• Operations Engineering & Research

• Quality

• Supply chain

• Delivery-enabling systems

Engagement with:

• Healthcare systems

•School of Medicine

• School of Public Health

• Ross School of Business

• School of Nursing

• Developing healthcare professionals: B.S.E., M.S., Ph.D.

• Enrichment of curriculum for IOE, public health, and other disciplines

• New ideas impacting society through the healthcare industry

- Operations

- Quality

- Safety

- Public policy

• Saving lives, improving quality, and reducing cost through effective planning, operations management, and service delivery.

Great Potential for Collaboration

University of Michigan School rankings:

Industrial & Operations Engineering Department - 2nd

Engineering - 9th ($132 million research expenditure)

School of Medicine - 12th (19,269 employees, 1,614 clinicians, $329.3 million research expenditure)

Ross Business School - 11th (Zell Lurie Institute for Entrepreneurial Studies)