industrial marketing strategies-intel case study
TRANSCRIPT
• Founders: Gordon Moore, Robert Noyce
• Founded: July 18, 1968
• Headquarters: Santa Clara, California
• Largest Semi-Conductor Chipmaker based on Revenue
Strength• Huge R & D Spend•Innovation•Market Leadership•Global Presence•Strong Tie ups
Weakness• Highly Confined to PC Segment•Small existence in Mobile Processors Market
Opportunity•Mobile Segment –Hardware as well as Software• Unmanned Aerial Vehicles (Drones)
Threat• Lagging in Mobile & Portable Segment
Product Mix &
Industrial Marketing Environment
Product Mix of INTEL
Processor Mobile DevicesNetworking
Products
Intel-Atom-Processor-Z3570
Value Processor
Intel Core
Chipsets
Controllers
Adapters
Boards
Galileo
Edison
Intel-Atom-Processor-Z3736F
Intel-Atom-Processor-Z3530
Intel-Atom-Processor-Z3736G
Intel Xeon
Intel Quark
Pentium
Celeron
Switches
Optics
Cables
Workstation Server
Server Chipset
PC Chipset
Server Products
RAID
Server board
I/O device
The Interface Level
Buyer’s Interface
Intel Buyers
Input Supplier
Manufacturers (OEM’s)• HP , Dell , IBM
Manufacturers (ODM’s)• Quanta, SuperMicro
Users• Google
Distributors• Processor Chipsets
For Assembled PC’s
Seller’s Interface
Intel BuyersSuppliers
Raw Material - Silicon- Copper- Plastic
Capital- Vanguard Group, Inc- State Street Corp- BlackRock Fund Advisors
Facilitator’s Interface
Intel Capital - 1250 companies in 52 countries- Building Technology Ecosystems
Developer Tools - Intel XDK
Advertising Agencies - Venables Bell & Partner
Intel Promoters - OEM’s “Intel Inside”
Intel BuyersSupplier
s
Facilitators
Market Segment
Intel
Facilitators
Buyers
Market Segments
Suppliers
Competitors - AMD- Nvidia- Texas Instruments Inc.
Market Share PC => 79.3%Mobile PC => 84.4 %
Publics
Financial Publics• Institutional ownership : 64.65%
• Total value (Millions) : $ 113,932/-
• Major Investors: Barclays Global Investors UK Holdings group, Vanguard Group Inc.
Independent Press
• Intel developing voice-embedded software in local Indian languages
-by Press Trust Of India, Jun 05, 2013
• Overheard: More Chips on Intel
-Wall Street Journal, Jan 16, 2015
General Publics
For an Industrial marketer like Intel, the demand for its products by the
customers depends directly on the final demand by the end user, thus
general public satisfaction also plays an important role.
Vigyaan Yatra, UP, India Educating India campaign by Intel
Internal Publics
• Intel believes that employees are the company's assets and thus on a regular
basis, it comes up with different programs which help employees enhance their
talent. For example:
• ‘Aarambh’ - wherein managers are made to interact with the newcomers;
• ‘Anubhav’ - an experiential learning program;
• CAIR (Careers At Intel Realised) Fair - where employees are provided with
resources, tools and support to work on areas they are passionate about.
Macro-Environment
6 Major Factors affecting Intel
Economic Factors
Product demand
• Customer product needs
• Competitors pricing
• Tax rates
• Standard of living
• Market acceptance
Ecological Factors
Design semi-conductor keeping environment in mind
Responsible operations(supply chain)
Engaging employees to reduce impact
Recycling- Follows WEEE directive
Chip life extended up to 10 years
Physical Factors
• Obtaining the resources or products
• Subject to theft, loss or misuse of personal data and components
• Risks of global operations
• Employees: Hardware and Software Engineers
Technological Factors
• Complex process of producing integrated circuits
• Response to technological and market developments
• Third party threats
• Process of Transition
Demographic Factors
Increasing
population
Age
discrimination
Booming IT sector
Industrial Marketing Strategies
Industrial Environment Marketing Strategies
• Independent Strategies
• Cooperative Strategies
• Strategic Manoeuvring
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Intel’s Independent Strategies
Competitive Aggression
Product Differentiation
Speed, innovation & manufacturing techniques
Competitive Pacification
Improving Competitive Relations
Implicit Cooperation
Technology Leadership
“Strategies to reduce environmental uncertainties using its own resources & ingenuity .”
Political/Legal
• Indirect Lobbying• Anti- Trust
regulatory issues (May 2009)
Resource Supplies
• Resolution of irregular demand
• Vendor Managed Inventory (VMI)
Publics
• Corporate image advertising
• Commitment to interest groups
Intel’s Cooperative Strategies
“Strategies involving cooperation with industries, firms, groups etc.”
Intel’s Strategy
Ingredient Branding Strategy
Association with publishers & media
Intel Inside Campaign (1991)
“To educate both the retail sales associates and the consumers about the value of Intel microprocessors, and to explain to them the differences between the
microprocessors.”
Campaign Highlights:• Association with 200 OEM’s for Brand Recognition.
• 1st Trademark in the Electric Component Industry.
• “Intel Inside” aka Quality & Reliable product for Buyers.
5 years later:• Intel’s link with World Market Leaders : COMPAQ, IBM !
Current Scenario:• Brand value quantified at US$35 billion (Initial investment US$3.4 billion)
Intel’s Strategic Manoeuvring“Strategies that are designed to alter or change the firms relationship
with respect to its interface environment.”
• Domain Selection
• Discovery of new markets with limited regulations & competitions.
• Example: Intel’s R&D in Drones & Intel Atom for Smartphones.
• Diversification
• Geographic Expansions.
Government Regulations on I.T. and Hardware equipment
Court Cases against and by Intel
• Intel v/s Independent Indian Tech firms
• Intel and its subsidiaries taken to Competition Commission of India in
2011
• Ruled in favour of Intel in 2014
• European union imposed a fine of $1.44 billion on Intel in 2008 and
the ruling was sustained in 2014
Conclusion
• Survival of Intel through thorough search of Macro-Environment
• Introduction of new opportunities due to opening up of new markets.
• R&D partnership with Ascending Technologies, Germany may lead to change of market dynamics.