induction booklet - welcome to: | ses volunteers association ... · web viewoccupational health and...
TRANSCRIPT
THE VOLUNTEER INDUCTION BOOKLET 1
Insert image here
Induction BookletDateName of Individual Who Completed This Induction BookletYour BGU Name Street Address Suburb, WA Postcode
CL
2
Insert image here
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
3
TABLE OF CONTENTS
Table of ContentsBrigade/Group/Unit Overview 4
Expectations 5
Code of Conduct 6
Probationary Information 7
Training Information 8
Roster Information 9
Occupational Health and Safety Policies 10
Insurance Protection 11
Social Media Policy 12
Funding 13
Volunteer Support 14
Uniforms and Equipment Use 15
Commonly used Abbreviations/Acronyms 16
Frequently Asked Questions (FAQs) 17
Extra Information 18
Notes 19
UNIT OVERVIEW
4 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
Brigade/Group/UnitOverview
Mission, vision and values of the BGUMission: What are the current and primary goals of this BGU?Vision: What are the future goals of this BGU?Values: What values does this BGU stand for? (e.g., Loyalty)
Management and operational structure within the BGUWhat is the chain of command in the BGU?» Who is the leader?» Who is second in command?» Who is directly involved with the new volunteers?
Different roles of volunteering within the unit and their respective responsibilitiesOperational roles?Administrative roles?
EXPECTATIONS
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
5
ExpectationsUse this section to lay out the expectations that the BGU has for their volunteers. This includes (and is not limited to);
Expected number of hours to commit for training
Expected number of call-outs to respond to, etc.
CODE OF CONDUCT
6 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
Codeof ConductCode of Conduct can be service-specific (e.g., SES/VMRS, etc.) or BGU-specific, and should includeinformation on;
What is or is not appropriate behaviour in the BGUE.g., Respecting people from diverse backgrounds, following rules and procedures.
Common rules and procedures to follow
Also include the DFES Code of Conduct (and provide a copy of it to the new volunteers)
PROBATIONARY INFORMATION
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
7
Probationary InformationInclude information such as;
What is the probationary period?
What is it used for?To assess suitability of the new individual for the volunteering role
How long will it last?Typically between 3-6 months (e.g., 6 months for FIFO workers)
What will they be assessed on within this time frame?E.g., How well they mix with other volunteers, how well they follow rules and procedures.
When will they be informed as to whether they are or not successful in joining the BGU?After completing the probationary period (3 or 6 months from the date of joining the BGU)
TRAINING INFORMATION
8 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
Training InformationInclude information on;
Formal DFES training pathways (and realistic expectations as to how long it takes to complete it)
Any informal training that will be done within the BGULearning opportunities that will be taught by senior volunteers?
Any relevant/useful information on how they will be assessed for completion of training
How often they can expect feedback on their training progress
ROSTER INFORMATION
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
9
Roster Information(if applicable)
Include information on;
How the roster system worksHow they can enter their time preferences
How often they can expect to be on duty once they have completed their induction
Also include team allocation information (if necessary here)
OCCUPATIONAL HEALTH AND SAFETY POLICIES
1 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
OccupationalHealth and
Safety PoliciesInclude information on these policies (whether it be BGU-specific, service-specific, and/or policies laid outby DFES).
INSURANCE PROTECTION
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
1
Insurance ProtectionInclude relevant information on how volunteers can be financially, medically and legally covered orcompensated.
This information must always be kept up-to-date. Financial compensation How will the volunteers be financially compensated?
Medical Insurance In the event that volunteers do get injured, how will they be medically covered or
compensated?
Legal Protection If necessary, how will the volunteers be legally protected? Also, if the volunteers break any legal rules, how will they be reprimanded?
SOCIAL MEDIA POLICY
1 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
SocialMediaPolicyAny rules or expectations on the use of social media should be highlighted under this section (e.g., Nottaking photographs of a car crash/not sharing them on social media platforms).
FUNDING
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
1
FundingInclude information on what funding the BGU receives, how it is used and what can the volunteers befinancially reimbursed for.
VOLUNTEER SUPPORT
1 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
Volunteer SupportInclude information on;
What social support system does the BGU have in placeWhat is it?Mentoring?Buddy System?Volunteer Coordinator?What can they expect from it?How often will they meet with their support individual (e.g., Mentor/buddy/Volunteer Coordinator)?What is their support individual there for? (E.g., Giving emotional support, discussing new volunteers’ training progress)
What Wellness services are available to volunteers and their familiesE.g., Free counselling through the Employee Assistance Program (EAP), Peer Support Program (PSP).
UNIFORMS AND EQUIPMENT USE
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
1
Uniforms and Equipment UseInclude information on;
What kind of uniforms or protective clothing can they expect to receive
When will they receive their uniforms/protective clothing
What equipment/machinery will they be expected to operate
1 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
COMMONLY USED ABBREVIATIONS/ACRONYMS
CommonlyusedAbbreviations/Acronyms
EAP • Employee Assistance Program (free counselling for volunteers)
PSP • Peer Support Program
BGU • Brigade, group or unit
•
•
•
•
•
•
•
•
•
FREQUENTLY ASKED QUESTIONS (FAQS)
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET 1
Frequently AskedQuestions
(FAQs)
Based on past experiences, list down the common FAQs and write down concise answers to it.
1 ©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
Extra Information
EXTRA INFORMATION
Feel free to include additional info that is specific to your service or brigade/group/unit
NOTES
©2018 DFES THE VOLUNTEER INDUCTION BOOKLET
1
NotesFeel free to include additional notes...
AcknowledgementsTITLE: The Volunteer Induction Booklet
© 2018 Department of Fire and Emergency Services (DFES), Government of Western Australia
AuthorsHawa Ridhwani Binti Muhammad Farid, Dr Patrick Dunlop,
Prof Marylène Gagné and Dr Djurre HoltropSchool of Psychological Science, The University of Western
Australia
20
Insert image here
CL