indiana university february 2000 paul shackelford partner
TRANSCRIPT
INDIANA UNIVERSITY
February 2000
Paul ShackelfordPartner
• Evolution of Information Consulting• Business Integration - a Definition• Consulting Practices/Services• Industries We Serve• Positions And Career Advancement• Training• Career Benefits• Career Drawbacks• Attributes for a Successful Career
AGENDA
CHANGING ENVIRONMENT
SYSTEMSCONSULTANT
SYSTEMSINTEGRATOR
BUSINESSINTEGRATOR
To be competitive, companies todayare focusing on business solutions...
... information consulting has changed to assist them in reaching their goals.
•System building, •Single application•Technical focus
•Integrated systems•Focus more on process, not technology
•Business solutions•Combine technology, people, and strategy
Major Themes:
• Electronic Commerce
• Human Performance• Virtual Enterprise
• Knowledge Management
New way of doing business
SuppliersSuppliers CustomersCustomers
PartnersPartners
New Productsand Services
New BusinessProcesses
New Markets
EnterpriEnterprisese
Services have evolved to respond to the need for a business solution
Strategic Consulting•Strategic Planning•Market Assessment and Planning•Operations/Logistics Planning
Business Process Change
Change Management•Knowledge Transfer/Training•Organization Change•Technology Assimilation
•Manufacturing Productivity•Product Development Productivity
•White Collar Productivity•Manufacturing Cost Management
Systems Integration•Information Planning•Software Assessment•Systems Building (Design & Implementation)•Computer-Integrated Manufacturing (CIM)•Telecommunications•Technology Integration•Advanced Technology•Application Software•CASE Tools
Business Process Management•Facilities Management•Business Function Management
Consulting
SolutionCenters
BusinessProcessManagement
One Firm, a Variety ofCareer Opportunities
TechnologyTechnology
ProcessProcess
Technology
Process
People
Strategy
Business Integration Model
BUSINESS INTEGRATIONBusiness Solution
The STRATEGY component of the Business Integration model involves...
•Establishing a Strategic Vision to:
- Optimize long term success
- Provide the best match between customer’s perception of value and the capabilities of the enterprise infrastructure
TechnTechnologyology
ProcProcessess
Process
People
Strategy
Technology
BUSINESS INTEGRATIONBusiness Solution
The TECHNOLOGY component of the Business Integration model involves...
•Utilizing appropriate technology to:
- Support streamlined processes
- Provide information and tools to the workforce
- Enhance customer and supplier relationships
TechnTechnologyology
ProcProcessess
ProcessProcess
People
Strategy
Technology
BUSINESS INTEGRATIONBusiness Solution
The PROCESS component of the Business Integration model involves...
•Redefining and streamlining processes to:
- Implement the strategic vision - Achieve maximum effectiveness of all resources - Become key components of customer value - Assure that decisions made anywhere in the enterprise directly support the business strategies
TechnTechnologyology
ProcProcessess
Process
People
Strategy
Technology
BUSINESS INTEGRATIONBusiness Solution
The PEOPLE component of the Business Integration model involves...
•Organizing, motivating, and empowering people to succeed
TechnTechnologyology
ProcProcessess
Process
People
Strategy
Technology
What is a Global Market Company?
Global Market Units
Communications& High Tech
Government
FinancialServices
Resources Products
Cross Market Units•Lines of Business (e.g., EBS)
•Operating Units
•Portfolios•Lines of Business
•Operating Units
•Portfolios•Lines of Business
•Operating Units
•Portfolios•Lines of Business
•Operating Units
•Portfolios•Lines of Business
•Operating Units
•Portfolios•Lines of Business
THE INDUSTRIES THAT WE SERVE
0
5
10
15
20
25
30
% of Rev
Financial Services
Products
Government
Resources
Communication
Other
1998 Rev $9,300M
Career Path
AnalystAnalyst
ConsultantConsultant
ManagerManager
Today
PartnerPartner
FutureFuture
Technical andCommunication
Functional andIndustry
Project Management,People Skills andIndustry
Today
Entrepreneurialand Business
FutureFuture
FIRST YEAR TRAINING
120 hours: Programming (C or COBOL) School
128 hours: Client/Server School
40 hours: Business Practices Course
100+ hours: Fundamental Skills Unit Training
388+ HOURS
Training
• Center for Professional EducationSt. Charles, Illinois
• Computer BasedComputer Based
• Self StudySelf Study
• Variety of Experiences• Challenging Environment• Affiliation and Teamwork• Rapid Advancement Based
on Performance
CAREER BENEFITS
• Technical Orientation• Hard Work/Long Hours• Travel and Lifestyle• Never-ending Change
CAREER DRAWBACKS
ATTRIBUTES FOR ASUCCESSFUL CAREER
• Work experience• Strong academic
performance• An interest in what we do• Determination to succeed• Strong communications skills • Willingness to travel