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PUBLICATION OF THE CONSULATE GENERAL OF INDIA IN DUBAI VOL.3 ISSUE 5 | JUNE 2011

INDIA-UAE TALKSUAE FOREIGN MINISTER HH SHEIKH ABDULLAH BIN ZAYED AL NAHYAN VISITS INDIA

The Growth ofMedical Tourism P-4 Mimicking Nature P-8

M.F. Husain Passes Away P-12

Congratulations!

FROM THE CONSUL GENERAL’S DESK

SEPTEMBER 20092 IndiaMatters|June 2011

Dear Reader,

Welcome to the June edition of India Matters. Our main featurethis month is the success story of medical tourism in India. Themodern innovations in medicine and air travel have led to atremendous growth in medical tourism. The cover story highlightsIndia as an ideal destination for medical tourism and its corestrengths of offering world-class healthcare at a competitive cost.

This month, the UAE Foreign Minister, H.H Sheikh Abdulla BinZayed Al Nahyan visited India and met the Indian leadership. They discussed taking the bilateral partnership to the next level.

We were saddened when the legendary artist M.F. Hussainpassed away. He will be remembered as a doyen of modern Indian art.

Happy Reading!

RADIO MATTERSThe Consulate General of India in Dubai brings to

you its weekly radio programme ‘India Matters’ onSuno 102.4 FM. The purpose of the show is to high-light the services provided by the Consulate and talkabout the events and news related to India and theIndian community in UAE. India Matters is aired every Friday between 5 and

6 pm on Suno 102.4 FM and repeated everySaturday between 12 and 1 pm. For more details visit www.cgidubai.com and

www.suno1024.com

The winner of the May 2011 monthly quiz contest is Jabir Rasheed

The winner gets a gift hamper.

Sanjay Verma

The Consulate bid farewell to Mrs. Madhu Sethi, Head of Chanceryand Consul Media & Culture for Dubai and Northern Emirates, whocompleted her term of duty on June 20, 2011. We welcome Mr. Ashok Babu, Consul Commerce, Press, Information and Culture(CPIC) and wish him the very best as he settles in the intense butenjoyable work environment at the Indian Consulate in Dubai.

CONTEN

TS

India Matters is a monthly publication of the Consulate General of India (CGI) in Dubai. All rights reserved. No part of this journal may be produced, stored or transmitted in any form or by any means – electronic, mechanical, photocopying, recording or otherwise, without the permission of the CGI Dubai.

Editorial correspondence and manuscripts can be addressed to [email protected]

Content and design by IANS (www.ianspublishing.com) on behalf of Consulate General of India in Dubai.Editorial Coordinator: Zarin Amrolia, Dubai

14

SUPERBRANDS

Crompton Greaves18

ECONOMY

India, UAE hold talksThe two countries signed an agreement onpolitical consultations and decided to stepup investments

1610 QUESTIONS

Sunny Varkey India Matters in conversation with thefounder and chairman of Varkey Group,which spearheads the development of highquality education through GEMS Education.Varkey was honoured with the Padma Shri forhis contribution to the growth of educationand social enterprise

Healing TouchWith state-of-the-art medical facilities and world-class specialists available atlow costs, India is fast becoming a hub for medical tourism

8

With a little help from the Tata Group, manhas managed to replicate photosynthesis ina lab. In the future, you could have an artificial leaf powering a house

SEPTEMBER 2009June 2011 |IndiaMatters 3

4

GREEN REVOLUTION

The Revolution’sNew Leaf

COVER STORY

4 IndiaMatters|June 2011

With state-of-the-artmedical facilities andworld-class specialistsavailable at low costs,India is fast becoming ahub for medical tourism.A report by Anjali Ojha

A HEALING TOUCHA

couple of years ago, specialised treatment of ailments related to the heart,cancer or those involving

complex surgical procedures, wereavailable only in the developed world. However, the situation today has changed altogether. Recent developments in the field of medicalscience and technology and its easyaccess in the developing world, especially in India, have more or lessevened out the playing field in thedomain of medicine.

Today, healthcare facilities inIndia are comparable to the best inthe world and have made the countryone of the chosen destinations for those seeking medical treatmentat costs that are among the lowest in the world.

As many of the developed nations inthe West prefer to travel to India and

elsewhere to seek medical treatmentat substantially lower costs, the phe-nomenon has been labeled as medicaltourism. The economics involved arenot difficult to understand — in somecases, the costs may be about one-third of those in the West. The otherreason cited for travel related to med-ical treatment is the long waiting listsfor non-emergency cases in the West,especially in the U.S. and WesternEurope. The alternative for thepatients is easy — travel abroad forcheaper and equally good medicaltreatment. In addition to those comingin from the U.S. and Europe, there arealso a large number of patients fromthe Middle East, Southeast Asia, andAfrica who travel to India seekingmedical treatment. As a result, severalstate-of-the-art multi-speciality hospi-tals providing world-class healthcarehave come up in India.

June 2011|IndiaMatters 5

According to a report byConfederation of IndianIndustries, medical tourism market is valued at over $310 million with 100,000 foreign patients coming to Indiaevery year. It is expected togrow to $2.3 billion by 2012

A HEALING TOUCH

Another aspect of this phenomenonis that the journey to India turns into a pleasure trip as well. Medical treatment aside, the patients andthose accompanying them make it apoint to add a tourist spot in their itin-erary. It thus becomes a completerejuvenation programme for them!

“India has developed as a perfect destination for medicaltourism that combines health treatment with visits to some of themost alluring and awe-inspiringplaces of the world. A growing numberof tourists are flocking in large numbers because of the superlativemedical care, equipment and facilitiesthat India offers,” says the website ofGovernment of India.

“The cost of treatment in India isalmost 30 percent of what it is in thedeveloped countries of the West, andthe cheapest in Southeast Asia. Also,our medical facilities are as good as those in most of the developedcountries,” a Health Ministry officialsaid adding, “Even after including theairfare, it is cheaper than going to awestern nation, so the numbers areincreasing every year.”

The other factors that turn the phenomenon in India’s favour are theavailability of specialist doctors and anEnglish-speaking medical fraternity.

“Patients in the West have to waitfor months, while here the waitingperiod is two to three weeks only. We have 45 operation theaters, which

means a number of operations can be done simultaneously,” said Dr. Arvinder Singh Soin, director,Liver Transplantation andRegenerative Medicine, MedantaMedicity, a 1250-bed super-specialityhospital in the outskirts of Delhi.

According to a report byConfederation of Indian Industries,medical tourism market is valued at over $310 million with 100,000 foreign patients coming to India every year. It is expected to grow to$2.3 billion by 2012.

Given the potential of the medicaltourism sector, Haryana has decidedto give health tourism the status ofindustry in the state and projects withinvestments over `1 billion qualifyingfor incentives.

In its Industrial and InvestmentPolicy-2011, Haryana has sought private sector investment in health and healthcare sector to facilitateestablishment of quality healthcareinstitutions within the framework ofset standards and norms. The stategovernment has asked agencies, suchas, Haryana Urban DevelopmentAuthority, Haryana State Industrialand Infrastructure DevelopmentCorporation and the urban develop-ment agencies to earmark separateclusters at appropriate locations formedical care service providers.

Even the Indian Tourism Ministryhas jumped into the fray and hasincluded medical tourism under the

IndiaMatters|June 20116

Marketing Development Assistance(MDA) scheme, under which medicaltourism service providers will be givenfinancial assistance.

Medical tourism service providersinclude representatives of hospitalsaccredited by the Joint Commissionfor International Accredited Hospitals(JCI) and National AccreditationBoard of Hospitals (NABH), travelagents and tour operators approved bythe tourism ministry.

Bringing the business aspect of medical tourism to the fore, agroup of doctors in Chandigarh hasfloated a medical tourism company to provide end-to-end solutions –including pick-ups from the airportand doctors’ appointments. Touted tobe the first of its kind medicaltourism company in northern India,Doctor Z India Pvt. Ltd. has beenlaunched to cater to the growing rushof patients coming to northern Indiafrom the United States, Britain,European countries, South Africa andeast African countries.

According to its executive officerH.C. Gera, Doctor Z India Pvt. Ltd, has established tie-ups with theregion’s top 10 healthcare providersand has also launched a green channel, an online registration system,for interacting with patients aroundthe world.

The scene in Delhi and the NationalCapital Region is no different.Numerous multi-speciality centreshere provide health tourism packages.These include diagnosis, cure, accommodation and other tours thepatient may like to make within thecountry. In Delhi’s Max Hospital,nearly 4000 to 8000 internationalpatients are admitted every year.

“Cardiology is the most popularfield, followed by orthopædics, neurology, cancer, urology, æstheticand plastic surgeries, and IVF,” saidHari Boolchandani, head ofInternational Patients Service at MaxHealthcare.

He added, “Our treatment rates are,on an average, one-tenth of those in the United States, one-fifth of thosein Europe, and half of those inThailand.”

While catering to the internationalmarket, these hospitals also continueto work for providing quality health-care not to the select few, but to themasses.

According to Dr. N.K. Pandey,Chairman of Asian Institute ofMedical Science, Faridabad, “Accessto quality healthcare is every individ-ual’s birthright. It can be achieved if we try to revolutionise our health-care services by genuinely caring forthe cause.”

Fortis Hospital in Kolkataincludes a chain of world-classhospitals in India catering toforeign visitors seeking medical treatment

COVER STORY

June 2011 |IndiaMatters 7

Kerala already had a flourish-ing tourism sector, and thencame ayurveda centres, andnow a full-fledged medical

tourism has added to the allure of thisstate. Today, people from all over theworld are making a beeline for thelarge number of state-of-the-art hos-pitals that have sprouted in the state.

A pioneer in the field of medicaltourism is Kerala Institute of MedicalSciences (KIMS) in Trivandrum. E.M.Najeeb, executive director of KIMS,said it was in 2006 that they had firstentered this segment of tourism andthey have not looked back since then.

“Last year we had a record 40,000foreign nationals. We are one of thefew hospitals in the state that hasnational and international accredita-tions, a vital requirement for interna-tional insurance companies who paytheir clients for medical expenditureincurred,” said Najeeb.

“We get a steady stream of patientsfrom abroad because of the long wait-ing period they have in their owncountry for patients needing surgery,”said Jerry Phillip, marketing managerof KIMS hospital.

Tourism Minister in the KeralaGovernment A.P. Anil Kumar said,“The potential is huge and in our gov-ernment’s new tourism policy that isexpected to come out shortly, we willlook into improving upon in the areaof medical tourism.”

“What I have observed in the littletime that I have been a minister is

that there is not much marketingbeing done by our state in this sector.One area where I plan to lay empha-sis is in promoting medical tourismby marketing it as a product intourism fairs and marts, regularlyheld across the world,” added Kumar.

Another area that attracts a lot ofpatients from abroad is that of livertransplantation. S. Sudhindran, a sur-geon with Kochi-based AmritaHospital, said, “This is a huge potentialarea for medical tourism and very soonKerala could become the liver trans-plantation capital of the countrybecause of the cost advantage it offers.”

A liver transplant surgery in Keralacosts around `1,500,000, while inDelhi, patients have to shell outaround `2,500,000 and in the Westaround `7,000,000.

The potential of medical tourism asa major revenue earner has attractedmany. John Muthoot, who runs twomodern hotels in Trivandrum, said,“We have been observing the field ofmedical tourism for some time nowand are convinced that this is onearea we should concentrate on. Weare now almost ready with a 50-bedhospital in Kottayam.”

Other hospitals have also decidedto partake of the opportunity offeredby the flood of medical tourism. Withthe Kerala government deciding topromote medical tourism in a bigway, many of these hospitals havestarted upgrading their facilities tomeet international standards.

Beeline for KeralaKerala’s large expatriatepopulation ensures itgets a huge inflow ofpatients from abroad.Sanu George exploresthe medical tourismsector in the state

(Above) Kerala Institute ofMedical Sciences (KIMS) inTrivandrum is a pioneer in thefield of medical tourism (Left) Ayoga centre in Kerala

NATURE PERFECT


It is almost a tautology to claimthat most of the energy we useon earth has its origin in the sun.The food we eat, the coal and gas

we burn, eventually trace their wayback to a vast array of photons strik-ing the earth. Our own efforts todirectly tap this ubiquitous energyhave been largely ineffectual. Solarpanels do work, but the cost of gener-ating electricity in this mannerexceeds the cost of using fossil fuels,especially if we do not factor in theenvironmental damage caused by thelatter. Yet, plants seem to achieve thismiracle with ease, producing sugars

and carbohydrates from photosynthe-sis at no great cost, which are thenconverted into more complex mole-cules that form the basis not only ofour bodies but our fuel.

The principles on which a leafworks have been known for a longtime, but replicating them has beenanother matter. Now a team led byMIT scientist Daniel Nocera andfunded by the Tata Group hasachieved a breakthrough that maymake this possible — and in an afford-able manner — within the decade. An artificial leaf, at the moment a slab ofsilicon the size of a playing card coat-

With a little help fromthe Tata Group, manhas managed to replicate photosynthesis in a lab.In the future, youcould well have an artificial leaf poweringa house in an Indianvillage, says HartoshSingh Bal

The Revolution’s New Leaf


ed with catalysts on both sides andencased in water, could well gener-ate enough energy for a household inan Indian village. The actual proto-type, though, would be much larger;it would take a leaf the size of a doorplaced in a gallon of water to power ahouse, but scaling the technology updoes not seem a problem.

“A practical artificial leaf has beenone of the Holy Grails of science fordecades,” said Nocera, speaking at ameeting in March this year of theAmerican Chemical Society (ACS)where he first unveiled a workingprototype. “We believe we have doneit. The artificial leaf shows particularpromise as an inexpensive source ofelectricity for homes of the poor indeveloping countries. Our goal is tomake each home its own power sta-tion,” he added, “One can envisionvillages in India and Africa, not longfrom now, purchasing an affordablebasic power system based on thistechnology.”

‘Holy Grail’ and ‘breakthrough’are among the most overused termsin the media’s science reports, butoccasionally there is a step forwardthat deserves these descriptions,and this is one. To understand whythe feat has taken so long requires alittle background that goes back toschool biology.

Photosynthesis is a two-stepprocess, and it is the first step thatrequires light — to split water intohydrogen ions and oxygen. Inessence, the chlorophyll in plantsabsorbs a photon and releases anelectron, which is then used to splitwater. The ability of plants to releasean electron in this fashion is stillunder study, but this part of the firststep has already been replicated byhumans (this is exactly what a solarcell does, release electrons when sun-light falls on it).

CHEAP CATALYSTS

Nocera’s artificial leaf uses a siliconcell, but instead of tapping the cur-rent in a wire, it uses the electrondirectly, as does a leaf. It then usesthe electron to split water, a reactionthat requires a catalyst. It is this cat-alyst that makes the differencebetween the artificial leaf being a

practical alternative or just a techno-logical marvel. As the ACS releasedescribing Nocera’s breakthroughstates, ‘The first artificial leaf wasdeveloped more than a decade agoby John Turner of the US NationalRenewable Energy Laboratory inGolden, Colorado. Although highlyefficient at carrying out photosyn-thesis, Turner’s device was impracti-cal for wider use, as it was composedof rare, expensive metals and washighly unstable — with a lifespan ofbarely one day.’

In an interview to National PublicRadio (NPR), Nocera describes howhe has been able to move beyondTurner’s work: “We take silicon inplace of the leaf, and then that canproduce the wireless current, andwe’ve created two new compoundsor what are called catalysts that thensplit water into hydrogen and oxy-gen, just like a leaf, and that’s whywe call it an artificial leaf.”

The catalysts used by Nocera’s leafare what make it a practical break-through. In laboratory studies, hisartificial leaf prototype can operatecontinuously for at least 45 hourswithout a drop in activity using inex-pensive catalysts, made of nickel andcobalt, that are capable of efficientlysplitting water into its two compo-nents, hydrogen and oxygen, undersimple conditions. Right now,Nocera’s leaf is about 10 times moreefficient at carrying out photosyn-thesis than a natural leaf.

These catalysts are also the big dif-ference between solar cells andNocera’s artificial leaf. Much of thecost of such a solar cell is in thewiring used to capture and transportcurrent. In the same NPR interview,he stresses the point: “Most of thecost of a solar panel is the wiring of itand all the other stuff, not the bloodand guts, the silicon costs. So nowwe’ve sort of ripped out the innercore of a solar panel. We’re just usingthe silicon. The catalysts that arecheap and earth-abundant are onthat silicon. But I’m making gases,hydrogen and oxygen, over the sur-face of the silicon… So what needs tobe done now, specifically, in the nextsteps, is to engineer a gas collectionsystem so that those gases can be

The Revolution’s New Leaf

An artificial leaf, at themoment a slab of silicon thesize of a playing card coatedwith catalysts on both sidesand encased in water, cannow be made to replicate the principles on which a ‘real’ leaf works


collected and then used… later on,when the sun goes down, to poweryour house or do what you need to do.”

STORING HYDROGEN

But even as more needs to be done,Nocera has already managed to dowhat has not been achieved before —his artificial leaf can sit in a bucket ofwater out in the sun and generate oxy-gen on one surface and hydrogen onthe other. Unlike a battery, whichrequires an acidic or alkaline medium,this artificial leaf works perfectly wellwith water that needn’t even be clean.

Nocera still has another step tocomplete, though, before we have aworkable artificial leaf. A leaf takesthe hydrogen ions produced by thefirst step of photosynthesis (that usesphotons) and synthesises carbohy-drates using carbon dioxide absorbedfrom the atmosphere. These carbohy-drates are nature’s solution to theproblem of storing energy in a stableform. In contrast, storing electricity isfar more difficult and expensive.

Nocera’s breakthrough could pro-vide us an alternative to using batter-ies to store electricity. He does notneed to make carbohydrates, all heneeds to do is find a way to harvestthe hydrogen and oxygen bubbling tothe surface of his artificial leaf.Nocera told NPR, “So what I showedat the meeting, and the movies andpictures that people have been shown— it’s just basically a card, a piece ofsilicon the size of a card, with my

catalyst sitting in a glass of water bub-bling away.”

“On one side of the card, oxygen ismade,” said Nocera, “On the otherside of the poker card, hydrogen isbeing made. So the gases right upfront are separated. So that’s not a bigproblem. But you’ve got to collectthem because right now the picturejust shows them bubbling off into theatmosphere.”

What Nocera really has is half anartificial leaf. It lacks the ability tocapture and store the products of thefirst reaction that uses photons, butthis is half a leaf more than anyonehas managed. The next step is todevelop a means of collecting andstoring these gases, especially hydro-gen. Nocera estimates he is less than adecade away from doing so, which iswhen the leaf becomes a practicalalternative for powering a house: “Atthe end of the day, you want it to bethe size of, like, two doors in a house.That’s how big it would have to be…You can burn hydrogen directly inmicroturbines, we’re looking at thingslike that. You can burn hydrogen evenin generators and engines.”

“And then for people who don’t likehydrogen, some people don’t becauseit is a gas, and you’ve got to compressit, then the other thing—you need thehydrogen from water. That’s where allthe energy is stored. But there’s a bigpush now in the United States in theresearch community to take hydrogenand combine it with carbon dioxide

and make a liquid fuel. So there are alot of options to burn hydrogen or usehydrogen once you get it from water.”

THE FUTURE

Once this prototype becomes a reali-ty, it will straightaway mount a seri-ous challenge to solar cells. In termsof efficiency, such a leaf will be lessefficient than a solar cell (even if it isalready ten times more efficient thana real leaf), because it essentially usesthe output of a solar cell to breakwater down with the help of catalysts,but that loss of efficiency is more thanmade up by the fact that the expensesinvolved are much lower. It requiresno wires for transporting current andno batteries for storage.

The biggest proof of the importanceand feasibility of this technology liesin the fact that Nocera has found aninvestor in the Tata Group. Talking toMint newspaper on a recent visit toIndia, Nocera was quoted as saying,“Mr. Tata told me, ‘You know whatyou’re getting with me, right?Patience’.”

The Tata Group seems to haveguessed right. Nocera’s work is takingus towards a technology that is aworkable alternative to being pluggedinto the electricity grid. In doing so, italso decentralises the generation ofpower and thus helps solve the prob-lem of energy in rural areas, wherehousehold requirements can be met.There would be no need for theexpansive installation and mainte-nance of the infrastructure that trans-ports electricity over long distances.

As a prototype becomes available,we may well see fashionably greensopting for it, but its real consumerswill be those for whom it makes eco-nomic sense, people left unconnectedby the grid in the far-flung interiors ofIndia and Africa. Eventually, though,it is a technology that ought to find itsway to every home indeed. “Nature ispowered by photosynthesis,” inNocera’s words, “and I think that thefuture world will be powered by pho-tosynthesis as well — in the form ofthis artificial leaf.”(This article is courtesy OPEN magazine and is being carried with permission.)

NATURE PERFECT

June 2011 |IndiaMatters 11

COMMUNITY

India has always been known asthe land of cultural and tradition-al vibrancy as representedthrough the range of its arts and

crafts. The folk and tribal arts of Indiaare ethnic, simple and yet they speakvolumes about the country’s rich cultural heritage. Prominent amongthese art forms is the Bengali folkmusic tradition called the Baul gaan(Baul songs). The Indian communityin Dubai enjoyed a ‘Baul SangeetSandhya’ on June 3 at the ConsulateGeneral of India. It was organised incollaboration with the Indian Councilfor Cultural Relations, the IndianEmbassy, Abu Dhabi and BharatiyaBangiya Parishad, Dubai.

Bauls are the mystic minstrels ofBengal and constitute both a syncreticreligious sect as well as a musical tradi-tion. They draw spiritual inspirationfrom Islam, Sufism, Vaishnavism andTantric Buddhism. The songs of the

Bauls and their lifestyle influenced alarge swathe of Bengali culture, alsoleaving an imprint on the works ofRabindranath Tagore, whose composi-tions and music bear the influence ofmany Baul melodies. Other Bengalipoets such as Kazi Nazrul Islam havealso been influenced by Baul music andits message of non-sectarian devotionthrough love. In 2005, the Baul tradi-tion was included in the list of‘Masterpieces of the Oral andIntangible Heritage of Humanity’ byUNESCO.

A Baul singer primarily uses a one-string musical instrument called theGopiyantro or ‘ektara’. Other musicalinstruments, namely the ‘dotara’, ‘kar-tal/mandira’ and ‘premjuri’ are used tocreate a backdrop by the singers. At theconsulate, Baul sangeet was renderedby a troupe led by Madhusudan DasBaul, who hails from a small village inBurdwan in West Bengal.

The Consulate General ofIndia hosted a culturalevening in Dubai dedicated to the Bauls —the traditional minstrels of Bengal

Song of the BaulsMadhusudan Das Baul and his troupe perform at the event


OBITUARY

12

The passing away of MaqboolFida Husain, who was theinternational face of contem-porary Indian art, marks the

end of a golden era in India’s trystwith new-age art that communicatedan Indian idiom.

The man who loved galloping stal-lions in his eclectic colourscapes thatexploded on the viewers’ face with itsblitz of vibrant colours died in aLondon hospital of a heart attack onJune 9, just three months short of his96th birthday.

Billed as one of the most expensiveartists in the subcontinent and in

Asia, Husain leaves behind six children, and a vast legacy of unpar-alleled art.

His canvases notched up to $2 mil-lion, a sale record for an Indian artist,at international auctions. At the timeof his death, the bearded artist wholoved to pad around barefoot, toweredover his peers, both in his vocationand in his regal good looks, waspatronised by the Sheikha (the sul-tan’s wife) of Doha, who commis-sioned several works by him. On hislast birthday in 2010, he set theEmirate ablaze with his life size instal-lations of horses in Italian Murano

India’s most celebratedcontemporary painterMaqbool Fida Husainpasses away far fromhome on June 9, 2011

A journey called ART


glass that were placed atop his carson the high streets. Husain, knownfor his cubist and abstract depictionof figures and animals in Indian art,brought to the canvas a freedom,which very few artists had thecourage to replicate. He believed art could not be shackled by the narrow confines of religions, caste,creed and colour.

A secular man, Husain wasinspired by every faith — from theRamayana, the Mahabharata,Gajagamini, an essentially Hinduconcept, to Mughal-e-Azam, theBollywood blockbuster, in his art. Amovie, Gajagamini, which he madein the late 1990s as his tribute toBollywood ladies, starred his museMadhuri Dikshit.

It was followed by Meenaxi: ATale of Three Cities starring Tabu. In1967, Husain made his first movie,Through the Eyes of a Painter, whichwon a Golden Bear at the Berlin FilmFestival.

At the time of his death, his auto-biography was being made into amovie tentatively titled The Makingof the Painter starring ShreyasTalpade as the young Husain.Husain changed the destiny andcolour of Indian contemporary can-vas with his ethnic sensibilitiesculled from everyday life, nature,epics, myths and rural India.

He was one of the prominentmembers of the Mumbai ProgressiveArtists Group founded by F.N. Souzain the 1940s. Husain freed art fromthe domination of the 19th centuryEuropean expressionism andimpressionist influences to create adistinctive Indian metaphor.

Born on September 17, 1915, inPandharpur, Maharashtra, he waspopularly known as MF. But some of his old time associatesremember him as ‘Fida’. Accordingto Forbes magazine, he was the“Picasso of India”.

Husain received the PadmaBhushan in 1973 and was nominatedto the Rajya Sabha in 1986. He wasawarded the Padma Vibhushan in1991. He was also honoured with theprestigious Raja Ravi Varma award

by the government of Kerala. In 1947, M.F. Husain’s first exhibi-

tion was held in Bombay Art Societywhere his painting Sunhera Sansaarwas exhibited to acclaim. Between1948 and 1950, a series of exhibi-tions of his paintings travelled allover India. In 1956, his paintingswere exhibited in the art galleries ofPrague and Zurich.

After that, there was no lookingback for M.F. Husain.

A journey called ART

Husain’s iconic

paintings

“Sunehra Sansar” (1947)“Between the Spider and theLamp”, “Zameen and Man”(1940s)“The Battle of Ganga and Jamuna:Mahabharata 12” series (1972)“Lightning” (1975)“The Sufi Paintings” series (1978)“The Shwetambhari Paintings”series (1980)“Gajagamini” (2000)“The Mughal-e-Azam paintings”series (2007)

10 QUESTIONS

1The Varkey family has an interestingand long association with the field of

education. Please share with us how it allbegan.My parents came to Dubai in 1959 and taughtEnglish language skills to the UAE residents.Later in 1968, they set up ‘Our Own EnglishHigh School’ to cater to the Indian community.When I relocated to the UAE, I saw an increasingnumber of expats and their families adoptingDubai as their home. So we built and operatedschools that offered quality education to theDubai community. Today, we are proud to saythat this Dubai-born company is the largest K-12private education provider in the world.

2What is GEMS’s business philosophyin the field of education, which has tra-

ditionally been seen as a social sector?I have always believed that every child has theright to quality education. GEMS has achievedsuccess as we offer parents a choice of schools.We run different curriculum schools at differentprice ranges to cater to families from across the

economic strata. For instance, ‘GEMS WorldAcademy’ is a world-class school that chargestuition fee in the range of Dh70,000 to Dh90,000annually. On the other spectrum, we have ‘OurOwn Indian’ brand of schools that offer highquality education to the Indian community at arate of Dh 7000 annually. Importantly, our stu-dents have consistently produced outstandingacademic results, both in Indian and internation-al curriculum schools.

Uncompromising quality is our businessethic. Success is the by-product of that philoso-phy. Though our schools are profit-driven, therevenue generated is pumped back into theschools so that their quality standards are con-stantly upgraded to meet the aspirations of ourstudents and their parents.

3How many schools does GEMS runworldwide and in which countries?

Are you looking at setting up Universities?GEMS education employs over 9000 teachers,education professionals and support staff. Weprovide education to over 100,000 children from


‘Education opens vistas ofknowledge’Sunny Varkey, Founder and Chairman ofVarkey Group, has spearheaded the development of high quality educationthrough GEMS Education. GEMS network ofschools provides education to 100,000 students from 125 countries, employing9,000 education professionals, specialists andstaff. Varkey was awarded the covetedPadma Shri, India’s fourth highest civilianhonour for his contribution to the growth ofeducation and social enterprise.


over 150 different nationalities through our net-work of world-class international schools. In theUAE, we have 28 schools with three new schoolsscheduled to open this September. We have 11schools in India, and 12 in the United Kingdom.We have plans to expand our business in India,China, South East Asia, the United States, Africaand Europe, and of course the GCC region. Wealso currently manage and operate schools inEgypt, Qatar, Libya and Saudi Arabia.

4Tell us about GEMS’s presence inIndia and your plans there.

GEMS launched its India operations in 2004with the management of two schools in Punjab.GEMS now manages and owns 22 schools in preand post operational stages across Delhi, UttarPradesh, Punjab, Mumbai, Pune, Bangalore,Chennai, Kolkata, Gujarat, Kerala, Rajasthan,Assam, and Tamil Nadu.

GEMS also provides infrastructural develop-ment of schools, curriculum development, use ofinformation and communication technology,human resource and performance management,and continuous professional development of theteaching staff to its various schools in India. Inthe next five years, GEMS targets an expansionplan in India to own and manage 100 schools.

5Indian professionals have made amark internationally in the areas of

finance, accountancy, IT and as man-agers/CEOs of MNCs. Do you see Indiansestablishing the same reputation globallyin the area of education?India’s knowledge economy has propelled it toits current stature of the fastest growing eco-nomic power among the comity of worldnations. The Indian diaspora has earned nameand fame as leaders and innovators in variousfields including the knowledge-driven sectors.Education is a key sector that fuels economicgrowth, and no country can afford to ignore thecritical role education plays in shaping theirfuture.

The growth potential for the educational sec-tor globally is astounding because governmentsare increasingly falling back upon the privatesector to help close the gap between demandand supply. Even in developed countries, theeducational needs of their students are con-stantly evolving to suit the highly competitivejob markets. We, at GEMS intend to change theeducational landscape by opening schools thatcan groom children into global citizens, and alsoby assisting the government sector in raising thestandards of public education.

6What qualities do you feel are requiredto be a successful entrepreneur? Is a

good education alone sufficient?It is the passion and commitment towards whatyou do and what you believe in that make yousuccessful. Education is of prime importance asit opens new vistas of knowledge. In my experi-ence, learning is a life-long process that you nurture with your experience and willingness tolearn from others. Being an innovative thinkerand a team leader who can set goals and inspireothers to excel are two important qualities thatmake a successful entrepreneur.

7 What inspires you and who are yourrole models?

I draw inspiration from people who are success-ful, who are thought leaders and innovators; Iadmire the go-getters who have the drive andconviction to pursue their dreams and make adifference to the world. I am a self-made manand I am self-motivated.

8What would you say is your proudestachievement?

As an Indian, I am proud of the fact that we are theworld’s largest private education company. I amproud that we are in the business of educating stu-dents not only from India but also from over 150different nationalities. As a resident of Dubai, it is aproud achievement that a Dubai-born company istaking quality education to the world.

9What were your feelings when youreceived the Padma Shree from the

President of India?It was one of my proudest moments. It is a greathonour to be recognised by your home countrywith one of the most coveted civilian awards. AsNRIs, we are the brand ambassadors of India andit is very humbling to know that my achievementand growth do reflect on the image of my countryabroad. At the same time, I understand it comeswith a greater responsibility to strive even harderand take the country to greater heights; to com-mit myself to help the underprivileged; offer thembetter educational opportunities and improvetheir life chances so that their families and thecommunity at large will benefit.

10How does Sunny Varkey unwind?What are your hobbies?

When you are running an organisation, theresponsibility is huge and there is hardly any timeto unwind. I always try and find time to be withmy family. I keep myself physically fit as physicalwell-being is important for a well-balanced life.

BILATERAL

Aday after foreign minister-level talks,India on June 28 said it had decidedto step up two-way investments inthe United Arab Emirates (UAE)

and work towards enhancing the profile of their business relations, particularly in the infrastructure sector.

They also decided to hold a meeting of thejoint commission on economic cooperation inAbu Dhabi later this year, a Ministry ofExternal Affairs release said.

The UAE Foreign Minister SheikhAbdullah Bin Zayed Al Nahyan was in Indiaon a two-day visit from June 26, accompa-nied by officials and a business delegationcomprising corporate honchos of UAE companies having large investments in India.

Apart from his talks with External AffairsMinister S.M. Krishna, Al Nahyan also called on Indian Vice-President Hamid Ansari and Prime Minister Dr. Manmohan Singh.

During the talks, both sides reviewed thecurrent state of bilateral relations and discussed recent developments in regionaland international issues.

Al Nahyan also reiterated the UAE’s full support for India’s candidature for a per-manent seat in the UN Security Council.

Both leaders signed a bilateral memoran-dum of understanding on periodic political

consultations as well as exchange of views onregional and international issues of mutualinterest.

India and the UAE, which is home to over1.5 million Indian diaspora, discussed anarray of bilateral and international issues,including the global economic recovery, UNreforms and counter-terror cooperation. Atthe end of the talks, the two sides signed apact on political consultations and decided tostep up mutual investment in each other’scountry. The UAE plans to appoint a jointTask Force to increase trade and investmentwith India.

The two sides also decided to increase co-operation in technology transfer andresearch and development in areas related tospace, agriculture, pharmaceuticals and bio-technology.

The UAE expressed its desire to enhanceinvestment in key sectors of Indian economylike power, oil and gas and tourism. “Wealready have some investment here. But we are looking forward to increasing ourpresence in various sectors like power, oil andgas and tourism,” Khalid Ghanem Al Ghaith,assistant minister for economic affairs, toldreporters on the sidelines of a business summit here.

According to Ghaith, the trade and investment opportunities between the two


INDIA, UAE HOLD TALKS

The two countries signed an agreement on political consultationsand decided to step up investments

Prime Minister Dr. ManmohanSingh with theUnited ArabEmirates Minister for Foreign Affairs,Sheikh AbdullahBin Zayed Al Nahyan, in New Delhi on June 27

countries were enormous and should betapped. “There is an enormous opportunityfor trade and investment here. A lot morehas to be done to tap this potential,” hesaid. Indian industry on its part alsoshowed keen interest in increasing theirpresence in the UAE.

“Industries should meet more and interact.There is a huge potential for trade and invest-ment on both the sides,” said Atul Punj,chairman, Punj Lloyd.

Meanwhile, UAE electricity utility TAQAsaid that it was looking for investment opportunities in south India’s power sector.

“We are looking for investment opportunitiesin the power sector in southern India region,”said Abdullah Bin Saif Al Nuaimi, directorgeneral, TAQA.

The two sides were also exploring possibil-ities of setting up industrial complexes in theGulf as well as in India and third countries tocater to the markets worldwide.

Bilateral trade between India and the UAEstood at $43.46 billion in 2009-10. The twohave extensive political, economic and cultural ties that are growing rapidly. During2009-10, India was UAE’s largest tradingpartner with bilateral trade of $43 billion.

$150 billion will be the size of the electronics industryin India, by 2015, according to the Export-Import Bank ofIndia.

$52.12 billion will be the market size of domestic information technology services and products sector by2014, according to CyberMedia Research.

$ 16 billion deal was signed by IndiGo airlines withAirbus to acquire 180 single-aisle aircrafts.

$ 15 billion will be invested soon by the Steel Authorityof India to expand its hot metal capacity.

$7.7 billion will be invested by ONGC to develop itsgas field in the Krishna- Godavari Basin and produce upto30 million cubic meters gas a day in five years.

$ 7.6 billion will be the size of the Indian contractresearch and manufacturing services sector in 2012.

$ 545.55 million will be the worth of the Public CloudComputing marketing by 2014 in India according toCyberMedia Research India Ltd.

$ 4.7 billion investments committed by Indian investorsin the farm sector of Ethiopia.

$1.20 billion to be invested by Birla Surya Ltd, to setup an integrated unit for fabrication of multi-crystalline sili-con wafers and manufacturing solar photovoltaic cells.

9.53 million subscribers were added by Indian GSMtelecom operators in May, taking the all India GSM cellularsubscriber base to 590.19 million, according to theCellular Operations Association of India.

80 million use Internet in India. The number is expectedto reach 240 million by 2015, according to Yahoo India.Internet usage is increasing rapidly with over 50 percent ofthe new subscribers being added from tier-II towns.


Vice-PresidentHamid Ansari withMinister of ForeignAffairs SheikhAbdullah Bin ZayedAl Nahyan, in NewDelhi on June 27.

BUSINESS BUZZ

MarketEconomists agree that if India is tosustain a GDP growth rate of 8 per-cent or more per annum, its powersector would need to grow twiceas fast. In other words, the countrymust add at least 16,000 MWeach year, for several years, to thegrid before India can elevate itselfto the status of a developed econo-my. The government realises thisand is spending huge sums ofmoney to augment both generationand its transmission and distribu-tion (T&D) infrastructure. In thisunfolding scenario CromptonGreaves (CG) is playing a pivotal,groundbreaking, futuristic role.

An Avantha Group company —one of the largest in the privatesector — Crompton Greaves isengaged indesigning, man-ufacturing andmarketing hightechnologyelectrical prod-ucts and servic-es and execut-ing turnkey proj-ects. Its entryinto the latestgeneration value-added productshas placed the company in a posi-tion where it can capitalise on thegrowing demand for T&D equip-

ment. With the government’s ambi-tious plans to upgrade and mod-ernise its sub-stations it is expect-ed that the market for this servicewill grow three-fold in the comingfive years. The company is riding on the

back of a fine track record. Itsproducts are exported to morethan 60 countries. In India it com-mands an 18 percent market sharefor its power transformer business.It is also the leader in stampingswith a 23 percent share of the mar-ket while in the fans category,Crompton Greaves owns 21 per-cent. It enjoys market leadership inthe AC motors segment and has animpressive presence in the AC gen-erators and DC motors businesses(Source: industry estimates andICICI).To strengthen its market position

and upgrade its product portfolio,Crompton Greaves has, in the pastthree years, made several overseasacquisitions. The purchase of theBelgium-based Pauwels, hasbrought with it business opportuni-ties for transformers in the WestEuropean, North American andAsian markets. The Ganz acquisi-tion has widened the company'sproduct basket by adding high-endtechnology transformers, gas insu-lated switchgear and rotatingmachines. The acquisition of theMicrosol Group with operations in

the UK, the USand Ireland hasopened oppor-tunities in Indiain the automa-tion servicesfor new sub-stations andretrofittingservices forexisting ones.

The latest acquisition of France-based Sonomatra has enhancedthe company’s capabilities in theservices segment of its transmis-


Introducing India’s


sion and distributionbusiness. AchievementsAs one of the coun-try’s leading engi-neering companies,Crompton Greaveshelps its customersuse electric powerefficiently andincrease industrialproductivity in a sus-tainable way. It is perhaps the onlyIndian electrical company that hasthe products and technology tosuccessfully compete in the globalmarket. The new technologies it has

imbibed, and its emphasis on in-house research and development,has resulted in a string of break-throughs – and national recogni-tion. In a first for India, CromptonGreaves designed, developed andmanufactured a 250 MVA singlephase, 550 kV class auto trans-former, at its facility inKanjurmarg – and exported it toMalaysia. This signalled the com-pany’s entry into a technicallysophisticated, high-value, nichemarket. It followed this achieve-ment with the development of a765 kV transformer. Not to beleft behind, the company’sswitchgear division at Ambad inMaharashtra, developed a 420kV inductive voltage transformer(IVT). This marked India’s entryinto a complex, sophisticatedspace. Crompton Greaves has had a

distinguished record of productdevelopment and concern forenvironmental degradation. In2005, its brushless DC motortechnology won the GoldenPeacock Award for the MostInnovative Product at the 16thWorld Congress on Total Quality.In 2007, it was bestowed theGreentech Foundations GoldAward in the engineering sectorfor its environmental manage-ment and deployment of environ-mentally friendly product andprocess technologies. Frost &Sullivan (India) Manufacturing

Excellence Award wasgiven to its switchgearmanufacturing unit,power quality unit andfans and appliancesdivision in the LargeEngineeringEnterprises category.Crompton Greaves

has also won the CIIExim Bank BusinessExcellence recognition

in the Strong Commitment toBusiness Excellence category andthe CII Western Region trophy forSignificant Achievement in HumanResource Excellence.

HistoryCrompton Greaves Limited wasestablished in 1937. It is a part ofthe Avantha Group of Companiesheaded by Gautam Thapar. Sinceits inception, the company hasassiduously endeavoured to bringabout meaningful and revolutionarychanges in the lives of peoplethrough its wide spectrum of prod-ucts and services. The company’s origins go back to

two entrepreneurial ventures in the19th century. One of them was anEnglish firm by the name of R E BCrompton & Company which wasfounded in 1878 by Colonel Rookes

Evelyn Bell Crompton, a renownedelectrical engineer. The other wasJames Greaves & Company (JGC),an Indian firm that was establishedin 1858. JGC went into a partner-ship with George Cotton, an agentof the East India Company, to setup a venture called Greaves Cotton& Company.In 1927, Crompton & Company

merged with F A Parkinson, pio-neers in the field of large-scaleindustrial engineering to form anew company, CromptonParkinson. Crompton Parkinson,UK, set up a factory in Worli,Bombay, for the manufacture ofsmall electric motors and ceilingfans under the style CromptonParkinson Works (India) Limited. Amarketing organisation under thebanner, Greaves Cotton andCrompton Parkinson (Pvt.) Limitedwas established simultaneouslywith Greaves Cotton & Co., theselling agents of CromptonParkinson Works (India).From the beginning, R E B

Crompton & Company had focusedon generation of electricity, withlighting making up a significantpart of its activities. A Cromptondynamo powered the first electrici-ty-lit house in the world atColchester, Essex. The companyset up arc lighting plants atBuckingham Palace, HolyrodPalace, Crystal Palace and King’sCross Station, London. Crompton

Greaves is the progeny of this dis-tinguished ancestry.

ProductThe company is organised intothree business segments: powersystems, industrial systems andconsumer products. Itderives almost two-thirds of itsturnover fromproducts inwhich it enjoysa leadershipposition. Therange ofproductsincludepower andindustrialtransform-ers, HT cir-cuit break-ers, LT- HT-and FHPmotors, DCmotors, tractionmotors, alternators,generators, railway sig-nalling equipment, lightingproducts, fans, pumps and trans-mission and access products,amongst a host of others. The company also undertakes turnkeyprojects. Crompton Greaves motors are

used in a variety of industriesincluding the railways, cement, fer-tilisers, steel, textiles, paper and

agriculture. The motors aredesigned to stand up to the rigoursof the most severe conditions.When applications call for maxi-mum power at the highest efficien-cy, resistance to harsh environmen-tal conditions or extreme tempera-tures, Crompton Greaves motorscome into their own element.Crompton Greaves has manufac-

turing and marketing facilities inseven countries, including India.Between them they control 140sales offices and mark CromptonGreaves’ presence in the interna-tional arena.

Recent DevelopmentsCrompton Greaves is a beehive ofactivity. In 2006/07, the companyintroduced 24 new fan designs and14 new products in the appliancesgenre. Its plant at Baddi now oper-ates at almost full capacity andcontributes a large share of theSBU’s fans and appliances busi-ness. With demand for Crompton

Greaves products increasingsubstantially, the company

has made significantinvestments in Baddito increase its man-ufacturing capaci-ty. CG Lightinghas entered intoan associationwith twoEuropean com-panies, LemnisLighting ofNetherlands forlaunching LEDlighting productsin India and Fael

Luce of Italy forintegrated solutions

in outdoor and stadi-um lighting. The Group’s

foray into electricity distri-bution has been launched in

Nagpur where it has successfullybid for the franchising contractfrom the state-owned power distri-bution company, Mahavitaran. Withthis last link Crompton Greaveshas achieved another distinguishedmilestone. It has truly become anend-to-end solutions provider in thepower sector.


PromotionCrompton Greaves requires no realpromotion in the market. This high-ly rated brand is well-entrenched inthe minds of customers and itsproducts have a proven record ofoutstanding quality, modern stylingand great value-for-money.However, the company has recentlylaunched a media campaign to pro-mote its technological superiority,which redefines perfection world-wide, without costing the earth.

Brand ValuesCrompton Greaves’ corporate posi-tioning is still associated with thecredo — Everyday Solutions — leftbehind by its founder, Col. R E BCrompton. Maintaining the highestlevels of corporate governance, thecompany is committed to servingits shareholders with honesty, fair-ness and integrity. The fiveCrompton Greaves values —Performance Excellence, LeadingEdge Knowledge, Nurturance,

Customer Orientation andIntellectual Honesty – are well-entrenched in the culture of thecompany and its employees. Thecompany has aggressivelyincreased its initiatives in commu-nity development through the dec-laration of a formal Statement ofIntent on Corporate SocialResponsibility and has taken con-crete steps in fulfilling its plans.The logo of the company reflects

these intrinsic values: the bold sanserif typeface projects a personali-ty that stands for largeness andsolidity. The open border is indica-tive of the organisation’s open-ness, constant expansion, a two-way communication process andeasy permeation of ideas. Thecolour blue is representative ofelectric power and environment-friendliness while grey representssobriety. The unit connotes thebasic engineering mien of the com-pany; seen in its totality theCrompton Greaves logo has thecompact feel of a seal — a stampof quality.

www.cglonline.com

CROMPTON GREAVES

n Crompton Greaves’ Global R&DCentre has filed more than 200IPRs (Intellectual PropertyRights) in the last three yearsrelating to products, processesand industrial designs

n Nearly two-thirds of the organisa-tion’s turnover accrues fromproduct lines in which it enjoys aleadership position in the country

n Crompton Greaves’ internationalfootprint now extends to manu-facturing in seven countries anda marketing presence in 140

n Crompton Greaves is the seventhlargest transformer manufacturerin the world

THINGS YOU DIDN’T KNOW ABOUT CROMPTON GREAVES

(Reproduced with the permission of Superbrands India Private Limited — copyright owners)



1. He played a major role in India’s strugglefor independence. Revered as “The IronMan of India”, he became the first HomeMinister and Deputy Prime Minister ofIndependent India. Who was he?

2. Believed to have been introduced byNur Jehan, Mughal Emperor Jahangir’swife, it is one of Lucknow’s mostfamous textile decoration styles. Namethis traditional embroidery style.

3. Name the Indian rock band that gavehits like Black Friday, Jhini, Kandisaand Desert Rain.

4. An industrialist, philanthropist and free-dom fighter, he persuaded Gandhiji tosend Acharya Vinoba Bhave to Wardhato establish the Satyagraha Ashram in1921. Name the person.

5. Founded by Merak Lama Lodre Gyatsoin the year 1860-61 AD, it is thelargest Buddhist monastery in India.Name the monastery.

6. He laid out the central administrativearea of India’s capital and was the archi-tect of Rashtrapati Bhawan and IndiaGate. Who was this famous architect?

7. Built in the 13th century by theKakatiya Kings, the Golconda Fortused to have a Vault chamber whereonce the famous “Kohinoor” diamondwas stored. Where is the fort located?

8. Playing against England in 1933, hescored a 118 in the second inningsand became the first Indian cricketerto score a century in his debut Testmatch? Name the cricketer.

9. For its evocative portrayal of a man’spursuit of religion, this Malayalam filmwon the Best Feature Film award at the58th National Awards? Name the film.

10. A retail industry stalwart who pio-neered the concept of modern retailin India in the ‘90s, died of heartattack in April. Name him.

This magazine will

accept contributions

from readers in the

form of Q&As, factoids,

quiz news and

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and also photographs.

You can write in to

[email protected]

THE PICTURE QUESTIONIt is a historic Hindu temple located in theholy city of Madurai in Tamil Nadu. It is dedi-cated to Lord Shiva — who is known here asSundareswarar or beautiful Lord, and hiswife, Parvati. The temple forms the heart andlifeline of the 2500-year-old city of Madurai.The complex houses 14 magnificentGopurams or towers including two goldenGopurams for the main deities that are elabo-rately sculptured and painted. The temple is asignificant symbol for the local people, andhas been mentioned since antiquity in Tamilliterature, though the present structure isbelieved to have been built in 1600. It alsohouses the tallest temple tower measuring51.9 metres (170 ft) high. Name the temple?

ANSWERS TO THE LAST CONTEST

1. Calcutta (Now Kolkata) 2. Ashok Amritraj 3. Dhyan Chand 4. Assam 5. Silambam 6. Lata Mangeshkar 7. Shyamji Krishna Varma

8. Sushruta 9. Konark 10. Ravi, Beas, Sutlej, Chenab and Jhelum 11. Lord Gomateshwara


DubaiBLS Centre 105, 106 Al Khaleej Centre Opposite Al Ain Centre Mankhool Road Bur Dubai Tel: 04-3594000

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The Passport and Visa Service Centres located at the premises of the Indian

Associations/Indian Social Centres in the different Emirates will continue

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Locations of all Indian Passport and Visa Centres:

LUNAR ECLIPSE

This combination of 10 pictures taken on June 15 shows the moon during a total lunar eclipse. Parts of

Europe, Africa, Central Asia and Australia saw a total lunar eclipse, the first of 2011 and the longest in

nearly 11 years. A total lunar eclipse occurs when Earth casts its shadow over the Moon. The lunar face

can sometimes turn reddish, coppery-brown or orange, tinged by light from the Sun that refracts as it

passes through our atmosphere.

Consulate General of IndiaP.O. BOX 737, DUBAI, UNITED ARAB EMIRATES

Tel: +971 4 3971222/ +971 4 3971333, Fax: +971 4 3970453, Tlx.: 46061 CGIND EM

Email: [email protected]

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Indian Workers Resource CentreIndian Workers Resource Centre (IWRC) – the first of its kind grievance redressal and support centre – offers 24X7 toll free

helpline in Malayalam, Tamil, Hindi, English, and Telugu to assist needy Indian workers and provide free

professional, legal, financial and psychological counselling to Indian nationals.

IWRC Centre, Al Jawahara, 202, Above Habib Bank AG Zurich, Bank Street, Bur Dubai

Tel : 800 (India) 46342 Fax 043559309

Email: [email protected]; www.iwrc-uae.com

Walk-in timing: 3-7pm

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