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eLearning 2008 series Upcoming eLearning series Rx for Real Estate, July 30, 2008 2:00 pm EDT India: Trends in Employee Mobility 2008 Survey Overview Host: David Pascoe VP, International Services, EMEA Presenter: Amy Kampschroeder Director, Global Performance Solutions

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eLearning2008 series

Upcoming eLearning series

Rx for Real Estate, July 30, 20082:00 pm EDT

India: Trends in Employee Mobility 2008 Survey Overview

Host:

David Pascoe

VP, International Services, EMEA

Presenter:

Amy Kampschroeder

Director, Global Performance Solutions

eLearning2008 series

Agenda

• Background Context

• India Mobility Trends: Cartus 2008 Survey Data

• Case Example: Workforce Integration for the

Outbound Indian Assignee

• Conclusion and Q&A

eLearning2008 series

Fast Facts on India:• More than 1 billion people• 2 Official languages, 22 regional

languages• More than 30,000 official expatriates on

work visas in India• Chess, polo and badminton may have

all originated in India

And….• A talent shortage in this critical market

is driving many of our mobility programdecisions into, within and out of India

eLearning2008 series

Cartus 2008 India Survey Background

• 154 participating companies• 68% headquartered in the US and Canada• 28% headquartered in EMEA• 4% headquartered in Asia Pacific

• Survey areas covered• International assignments into India• Intra-India mobility• International assignments out of India

eLearning2008 series

Inbound India Mobility Trends

eLearning2008 series

On the Move

Indian Nationals on the Move – Next 2 years:• 96% of participants anticipate India outbound moves to increase or stay at their

current rate• 100% of companies anticipate “Returnees” to India to increase or stay the same

in numbers• 99% expect intra-India moves to stay the same or increase in numbers

eLearning2008 series

Outbound India Assignments

• Recruiting and retaining talent in India was identified as the number one business concern for global companies in India

• Offering an international opportunity is often a requirement as part of recruiting and retaining talent

eLearning2008 series

Where are Inbound Assignees Going?

Top Two Tier II city destinations:1. Pune (59%)2. Ahmadabad (12%)

eLearning2008 series

Inbound India Assignments

• Assignee living conditions and housingwere identified as the primary business concerns for global companies with inbound assignees to India.

• Companies find the need to update housing data tables more frequently than data providers due to the fast paced expatriate housing market in India.

In Cartus’ 2007 Global Mobility survey India was identified as the 2nd most challenging assignment destination after China.

eLearning2008 series

Why are they Going?Development is the key driver

Inbound assignments: • Transfer of skills and knowledge (61%)• Starting up operations (45%)• Developing local skills (37%)

Outbound assignments:• Development of key employees (49%)• Technical training (45%)• Developing management skills (29%)

eLearning2008 series

Policy Approaches for India• Nearly two-thirds of respondents (64%) use a

global approach to their international assignments to India

• An additional one-fourth (24%) use a combination of their global policy and a regional or India-specific policy

eLearning2008 series

Policy Approaches for India: Exceptions• Nearly two-thirds (64%) of participants use

exceptions to existing policies for international assignments into India

• Two main reasons identified for exceptions:1. Housing and living challenges2. Employee or family concerns

More than half of companies surveyed (51%) have made some revisions to their relocation policy in the past two years to meet assignment needs for India.

eLearning2008 series

Alternative Inbound Assignments

Intra-regional • Just over 20% of participating companies with intra-regional

assignment policies use reduced benefits going to India

Localization• 25% of participants have no pure localization into India• 26% have no local-plus approach for India• For those who localize in India:

• 36% offer one-way relocation assistance• 16% offer a salary enhancements• Tax assistance, housing and schooling are also

offered

eLearning2008 series

Intra-India Relocation

• 34% offer a reduced benefit level for domestic India moves compared to their global domestic policies

• An additional 19% of respondents use a lump sum approach to domestic India moves

eLearning2008 series

Outbound India Policy Approaches

• More than 44% of participants use a non-global policy approach for outbound assignees from India

• Include:• Regional policies• India-specific policies• Combination of policy approaches

eLearning2008 series

Assignment Challenges and Obstacles

• Top 3 reasons why employees turn down an international assignment into India

1. Family or personal circumstances (57%)2. Cultural challenges (33%)3. Children’s education (29%)

• 2007 Cartus Global Policy survey results for top 3 reasons why employees turn down assignments:

1. Family or personal circumstances (90%)2. Concern with impact on career (49%)3. Insufficient compensation and benefits (29%)

eLearning2008 series

Assignment Challenges and Obstacles

• Top 3 reasons for assignment failure in India1. Difficulty in family adjustment (46%)2. Cultural differences (30%)3. Assignee’s personal style (22%)

• 2007 Cartus Global Policy survey results for top 3 reasons for assignment failure:

1. Family adjustment (71%)2. Assignee’s personal style (48%)3. Cultural differences (40%)

eLearning2008 series

Outbound Assignment Challenges

eLearning2008 series

Workforce Integration for Outbound Assignees

A Case Example:• Communication Challenges

• Increasing an Assignee’s Effectiveness

eLearning2008 seriesThe Challenge:

Advanced Business Communication Skills

Fluency 70%

Effective Communication

Beyond Fluency Gap

eLearning2008 series

• Talent –• 15 years of industry experience• 6 years in the U.S. • Earned an M.A. in Management in the U.S. • Senior Manager seeking promotion to Director

• Issues –• Clarity of communication in conference calls and

meetings• Company’s approach –

• Communication / presentation training

Example: Vjay—Talent Stalled

eLearning2008 series

Language(Technical)

TargetArea

Business Communication

Skills(Application)

Intercultural Skills

(Style)

Clear SpeakingVjay- An Integrated Solution

Conference Calls - Meetings

Effective Style for the US

eLearning2008 series

andand

eLearning2008 series

Upcoming eLearning series

Rx for Real Estate, July 30, 20082:00 pm EDT

Thank you!

An archived link of this eLearning will be sent to all registrants via E-mail on July 24th.

For questions, comments or to request a PDF version of the presentation, please contact: [email protected]

The Cartus report will be sent to you in the coming weeks.