index [] · company in dubai. we embraced the name customers enhanced by the excellent efforts and...

INDEX

About Us…………………………………………………………………………………………………………… 1.

Our Mission……………………………………………………………………………………………………….. 2.

Our Vision…………………………………………………………………………………………………………. 3.

Our Values………………………………………………………………………………………………………… 3.

Innovation…………………………………………………………………………………………………………. 3.

Services…………………………………………………………………………………………………………….. 4.

Strength……………………………………………………………………………………………………………. 4.

Airline Partnerships…………………………………………………………………………………………….. 5.

Worldwide Visa Assistance…………………………………………………………………………………… 6.

Scope Of Services……………………………………………………………………………………………….. 7.

Hotel bookings…………………………………………………………………………………………………… 8.

Car Rentals………………………………………………………………………………………………………… 9.

Airport Services & Transfers…………………………………………………………………………………. 9.

Performance Standards……………………………………………………………………………………….. 10.

Groups & Mice…………………………………………………………………………………………………… 11.

Overseas Travel Insurance……………………………………………………………………………………. 12.

Packaged Tours /Holidays……………………………………………………………………………………. 13.

Cruises…………………………………………………………………………………………………………….. 14.

Our Affiliations…………………………………………………………………………………………………… 15.

ABOUT US

Global Island Travel & Tourism is a well

established Destination Management

company in Dubai. We embraced the name

customers enhanced by the excellent

efforts and enthusiastic energy executed by

the staff. Our services include Dubai Visit

Visa, Worldwide Air Ticketing, Worldwide

Hotel Reservation, Worldwide Holiday

Packages, UAE Excursions, Business Travel

Arrangements, Meetings, Exhibitions and

much more. Global Island Travel & Tourism

offers customers a highly professional travel

related services which include airline

tickets, hotel reservations, car rentals,

cruise bookings, holiday & tour packages,

travel insurance, visa assistance, meet and

assist facilities, chauffeur driven private car

transfers at major cities worldwide and

other travel related products thus making

us a “ONE STOP TRAVEL SHOP”.

We provide comprehensive travel

management services to multinational

companies (MNCs), small and medium

enterprises (SMEs),government

organizations, and our portfolio ranges

from simple flight bookings and hotel

reservations to complex group travel

planning. Be it solving an out-of-hours

emergency, offering on-call assistance or

providing detailed management

information systems(MIS) reports, Global

Island Travel & Tourism offers companies a

24 hour service that makes corporate travel

both efficient and cost effective.

We understand that corporate travelers

often have specific airlines, hotels and car

companies they want to utilize. Our

dedicated team understands individual

company needs and is geared to provide

personal travel preferences. The company

management team comes with a

remarkable blend of entrepreneurial and

operational experience in the travel and

tourism industry. We assure you the best of

our services and online customer support

always.

OUR MISSION

To power our customers’ success by making the most of their travel investment, keeping travelers safe and enhancing the traveler experience.

OUR VISION

To be leaders and trend setters in the travel industry, in all avenues of business that we are associated with.

OUR VALUES

We look beyond the horizon to anticipate change. We deliver tomorrow’s travel, today. We push the boundaries of what we do and how we do it. We embrace the new and use it intelligently. We are passionate about shaping the next generation of business travel.

INNOVATION We’re creative, and we love solving problems in new ways. With a genuinely talented group of people, great products, open minds and clients with complex and unique challenges, we just can’t help ourselves . INTEGRITY

We deliver what we promise, and only promise what we can deliver. We do what we say with warmth, humor, and a great deal of thought.

SERVICES

Business travel isn’t just about technology

and systems. It’s what we do for people

with them that count. Simply put, we like

helping people. We put our customers first,

whether we’re talking about colleagues,

clients or partners. Our talent pool within

the organization is highly versatile,

adaptable, capable and well-trained,

offering world-class experience.

STRENGTH

We aim to always exceed our financial goals and the expectations of our clients, our colleagues and our shareholders. We build our human resources by giving exciting

Opportunities to our own people, and bringing aboard new people whose skills enhance and expand our already strong base. We’re committed to growing our global footprint together with our customers.

AIRLINE PARTNERSHIPS

Global Island Travel & Tourism shares a very strong business partnership with almost all

the airlines operating around the globe. Corporate deals, Group fares, Special fares and

attending to special requirements to provide services of such airlines to our customers is

the highlight of our strong partnership with these airlines including: Emirates, Gulf Air,

Etihad Airways, KLM, Lufthansa, British Airways, Air France, Royal Brunei, Thai Airways,

to name a few. We also cater to the low cost carriers, unlike, Fly Dubai, Air Arabia, Air

India Express, Indigo, Spice jet, Pegasus and many more.

ISSUANCE OF TICKETS

With our partnership and presence in the local market trend

the central reservation systems (CRS), we GLOBAL ISLAND

TRAVEL & TOURISM expertise in giving the Best Fare

Available for your journey, with options of direct,

connecting and low cost carriers.

SCOPE OF SERVICES

VISA SERVICES

We have been authorized by Dubai National and Residency

Department, who have provided us the quota for UAE tourist

visa and Service visas, for incoming tourists for UAE.

DELIVERY OF TRAVEL DOCUMENTS

Global Island Travel & Tourism provides free Delivery

service of all travel related documents to all its customers

in the UAE, where for our international customers we send

e-vouchers whenever required.

+

HOTEL BOOKING

Global Island Travel & Tourism offers a comprehensive solution to the hotel challenges your

travel program faces every day. We give you the efficiency and the best rates —

guaranteed— to help you realize significant savings. And, only GLOBAL ISLAND TRAVEL &

TOURISM has a comprehensive offer that includes new innovations that put the latest hotel

technology and information in your travelers’ hands. GLOBAL ISLAND TRAVEL & TOURISM

helps you drive more savings, bring more innovation to your travel program, and improve

your travelers’ experience

AIRPORT SERVICES & TRANSFERS

For arrivals into Dubai International Airport, GLOBAL ISLAND TRAVEL & TOURISM staff can meet and assist passengers if Management requests the service in advance. "Marhaba" service can be arranged for arriving or departing passengers at a nominal cost. For commercial accounts with a large turnover, we can provide this exclusive service to key management without any charge. We can arrange for airport transfers to and from any airport in the U.A.E. Selected Airlines offer free private car transfers for First and Business arriving from the U.A.E.

CAR RENTAL

GLOBAL ISLAND TRAVEL & TOURISM can offer the best of car rental services, worldwide. Our resources can service you from economical car, to the luxurious brands. You can rent for self drive or chauffeur yourself as per your needs Normal market rates.

PERFORMANCE STANDARDS

We at Global Island Travel & Tourism are proud of the

services that we offer to our clients and do not

compromise on the quality offered to them. Our

standards are very high and we ensure that all our staff

is trained to offer the same standard of service as

required by our Management. Standard response time

for flight bookings on phone, Fax and email is ASAP.

International inquiries such as hotels, car rental, train

passes, the standard response time is 24 hours.

GROUPS & MICE

From a routine business update to the award trip of a lifetime, for group movements,

Incentives Meetings & Events helps its clients give recipients memorable experiences to

deliver maximum value from every occasion. We have the creativity, knowledge, and

expertise to ensure your event meets your organization’s strategic objectives and delivers

significant return on investment. We will help you develop event concepts that meet your

business objectives, then plan, fulfill, and execute events that accomplish those goals. Do you

need end-to-end event management, detailed reporting or simply logistics support, either

way.

OVERSEAS TRAVEL INSURANCE

Global Island Travel & Tourism provides, travel insurance for individuals, families and

groups covering globally. We have the wide range of products, policies and coverage’s to

suit all means of travel, thus making the journey hassle-free. Our Travel Insurance policies

cover Local Tours as well as International Travel and special Corporate Deals for the

following areas:

• Loss of baggage (checked)

• Bounced Hotel / Airline Bookings

• Missed flight connections

• Personal Accident

• Trip Cancellation due to hospitalization, death

• Emergency Hospitalization / Death

PACKAGED TOURS /HOLIDAYS

We at Global Island Travel & Tourism master the art of tailor making packages for individuals, families, corporate and groups. Let our highly skilled resources are well versed with global tourism attractions and have a high experience in getting the Best for your holiday, business trip. You can holiday at an incredible range of destinations, fly the airline of your choice and stay at hotels of your choice. You can opt for transfer in the luxury of your private car or enjoy meeting an international mix of co-travelers on the seat-in-coach (SIC) transfers we offer you a wide range. You can enjoy a large variety of sightseeing options and excursions to experience and explore your holiday destination. All you have to do is to decide where you want your employees or business partners to go for a travel incentive scheme and we’ll take care of every other tedious detail.

CRUISES

The relationships we've built with all of the world's leading cruise lines are among the

industry's strongest, affording our customers access to cruising's best-available fares and

an ever-growing selection of exclusive and valuable bonus offers: find a lower price

advertise elsewhere, and we'll match it or beat . We at GLOBAL ISLAND TRAVEL &

TOURISM deliver you the best cruise experience partner in with Royal Caribbean, Costa,

Norwegian cruises, celebrity cruise, Cunard Cruise, MSC Cruise, Princess Cruises, Disney

Cruise, Star Cruises and many more. We make sure you enjoy the holiday to the fullest.

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