increasing the adoption of public transport through multi-platform social networking

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Increasing the Adoption of Public Transport Manas Tungare, Mithilesh Kumar, Yoon Lee, Gyuhyun Kwon, Pardha Pyla Problems Low use of public transport High use of personal vehicles Low sharing of personal vehicles General concerns Pollution Global warming Traffic congestion, etc. Survey Results 105 participants 82% own cars 70% age 19–26 years 54% driving for about 4–8 years Travel Needs Commute to work or school Visit parents Visit their significant others Business Factors that influence travel decisions Time of journey Punctuality of schedule Safety Parking Cost Comfort Social networks Facebook VT community Multiple interfaces Wherever, whenever Serendipitous discovery Interfaces: Desktop, browser-based Notes in Facebook RSS feeds iCalendar feeds Google Earth overlay Desktop widgets Mobile phone web interface Results from Focus Group Trust is the most important factor for sharing a ride Feedback about past journeys is important to build trust Social networks are useful for developing indirect, transitive trust relationships Users must specify travel preferences to avoid conflicts Women have more safety concerns than men Pollution and concern for the environment are important issues Google Earth Desktop iCalendar Walll–sized display Social network RSS feeds Cellphone Friends Friends Not yet friends

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Page 1: Increasing the Adoption of Public Transport Through Multi-Platform Social Networking

Increasing the Adoption of Public TransportManas Tungare, Mithilesh Kumar, Yoon Lee, Gyuhyun Kwon, Pardha Pyla

Problems• Low use of public transport• High use of personal vehicles• Low sharing of personal

vehicles

General concerns• Pollution• Global warming• Traffic congestion, etc.

Survey Results • 105 participants• 82% own cars• 70% age 19–26 years• 54% driving for about 4–8 years

Travel Needs• Commute to work or school• Visit parents• Visit their significant others• Business

Factors that influence travel decisions• Time of journey• Punctuality of schedule• Safety• Parking• Cost• Comfort

Social networks• Facebook• VT community

Multiple interfaces• Wherever, whenever• Serendipitous discovery

Interfaces:• Desktop, browser-based• Notes in Facebook• RSS feeds• iCalendar feeds• Google Earth overlay• Desktop widgets• Mobile phone web interface

Results from Focus Group • Trust is the most important

factor for sharing a ride • Feedback about past journeys is

important to build trust • Social networks are useful for

developing indirect, transitive trust relationships

• Users must specify travel preferences to avoid conflicts

• Women have more safety concerns than men

• Pollution and concern for the environment are important issues

Google Earth

Desktop

iCalendar

Walll–sized display

Social network

RSS feeds

Cellphone

FriendsFriends

Not yet friends