• drive efficiency

• increase sales

• unbeatable customer experience

“I don’t know how we managed before

we had VOCOVO, we just can’t operate

without it now!”Leading European Retailer

integrates seamlessly

with telephony

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“40% increase in efficiency”

Store Manager - UK DIY Retailer

“6% increase in sales”Leading UK DIY Retail Group

“saved 11 man hours per

store per week”Major UK High Street Retailer

“return on investment 1st year”Major High Street

Food Retailer

At it’s heart, VOCOVO enables store colleagues to communicate instantly using lightweight robust headsets. Press a button, speak and your whole team can listen, talk and help!

A VOCOVO solution goes beyond headsets with everyone on and off site connected wirelessly through VOCOVO devices such as VocoPhone handsets, VocoMessage keypads and VOCOVO Apps.

VOCOVO integrates seamlessly with your existing telephony too, enabling shop floor colleagues equipped with VocoVoice headsets to answer incoming customer calls. So you never miss an opportunity to make a sale.

Here are just some of the biggest names in UK and European retail who are now enjoying the benefits of VOCOVO team communications!

www.vocovo.com

A few things VOCOVO does for retail3 Instant team communication

3 Instant communication with off site colleagues

3 Maximised checkout transactions reduces need to open more tills

3 Enables customers to request immediate assistance: essential when help is needed to make a purchase decision

3 Replaces old technology such as intrusive tannoy messaging and awkward walkie talkies

3 Integrates seamlessly with existing telephony and enterprise solutions reducing devices and saving money

3 Queue management applications for unbeatable customer experience

And so much more....

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www.vocovo.com

Checkout Keypads with two way communication

Handsets

Wearable devices

Digital Callpoints

System Data & Statistics

Smartphone & Tablet Applications

Integration with existing telephony

Callpoints with two way communication

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VOCOVO product overview

Simplicity at its core!Modular & scalable!

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Headsets

www.vocovo.com

VocoMessage Keypads

Reduce till transaction times

Assist checkout colleagues with two way communication feature

Touch control messaging

Battery, mains, & rechargeable options

VocoTouch Callpoints

Never miss a request for customer assistance

Immediate response to customers with two way communication feature

Fully wireless for easy installation

Integration within POS

VocoPhone Handsets

Integrates with existing telephony

Talk to an individual headset or join a conference

Monitor headset activity in the workplace

Rugged option with lone worker/panic alarm

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VocoVoice Headsets

New lightweight, robust headset

Multiple wearing styles

Integration with telephony

Up to 48 hours use from a single charge

www.vocovo.com

VOCOVO Smartphone & Tablet Applications

Queue management

Back office functions: price check, geo-fencing alerts

Talk to individual colleagues or join a conference

Integration with VOCOVO devices

VOCOVO Wearable Devices

Discrete communication

Receive system alerts

Available with voice

VOCOVO Telephony Integration

Never miss a customer call

Answer incoming calls on VOCOVO headsets

Talk with colleagues on the retail floor, from anywhere

Enterprise wide telephony integration

VOCOVO System Data & Statistics

Make customer service a measure of store performance

Optimise staffing levels

Identify training requirements

Ensure customers are receiving great service

VOCOVO Digital Callpoints

Digital display for customer interaction

Greater customer engagement

Queue management features

Above all, VOCOVO retains the simplicity of use we demand from all our solutions.

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www.vocovo.com

Check out some of VOCOVO’s core features

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Simplicity of use at its core Full duplex conferenced communication ‘Talk, and the

whole team can listen, talk and help’ Intuitive headset menu makes for ease of use Robust headset design with up to 48 hours use

Lightweight headsets with crystal clear audio Seamless handover between radio cells and repeaters Headset voice prompts, for ease of use Headset ‘Talk Lock’ for Hands free mode

Unlimited area of coverage Unlimited headsets on a single system (1000 devices) Communication device options: handsets, smartphones,

rugged handsets Rugged Handset with lone worker, man down, distress

alarms features

Two way communication feature on Customer Callpoints Two way communication feature on Checkout Keypads Modular & scalable with incremental, easy to add products

and features Integration with SIP based telephony for incoming

(and outgoing) calls onto headsets

Auto Attendant and IVR (Interactive Voice Response) capability Single or Multiple Team Conference ‘Talk Zones’ Direct link via VOCOVO devices to off site facilities e.g.

warehousing, stock locations Back office integration features such as stock & price check

‘Over the air’ software upgrade for keypads, callpoints, handsets System event data logging, and data analysis System support packages Full system data and statistics

“we’ve searched the market and there is no product currently available that offers

what VOCOVO offers”Major European Retailer

www.vocovo.com 8

About usThe VOCOVO product suite is developed, manufactured and deployed by Strongbyte Solutions Ltd, leaders in team communications systems since 1994.

Strongbyte combines a deep understanding of team communications with a passion for driving efficiency through technical solutions.

Over the past 23 years Strongbyte’s name has become synonymous with innovative retail team communication solutions, improving customer experience and efficiency for some of the UK’s best known enterprises including Waitrose, Marks and Spencer, Auchan and Tesco.

To arrange a VOCOVO demonstration meeting or to request a quote please contact: sales@strongbyte.comT: +44 (0)1386 725 100 M: +44 (0)7801 596 333

www.vocovo.com

Strongbtye Solutions Ltd, Wychwood Business Centre, Milton Road, Shipton under Wychwood, Oxfordshire, OX7 6XU