inclusive networks

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inclusive networks @joegerstandt

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Slides from a presentation delivered by joe gerstandt at the 2013 Diversity Summit in Houston, Texas. This presentation introduces Social Network Analysis (SNA) / Organizational Network Analysis (ONA) as powerful tools for Diversity and Inclusion work. When there are disparities in employee experience outcomes (retention, engagement, etc.), there are often times underlying disparities in the networks of relationships.

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Page 1: inclusive networks

inclusive networks

@joegerstandt

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joegerstandt.com

twitter.com/joegerstandt

linkedin.com/in/joegerstandt

facebook.com/joegerstandt

youtube.com/joegerstandt

joegerstandt.com/blog

slideshare.net/joeg

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Sorry that it is

such an

incredibly

boring

session.

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A little background…

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Stanley Milgram (1933 – 1984)

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1967

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Omaha

Boston

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Mark

Granovetter

Joan Butler

Ford Professor

in the School

of Humanities

and Sciences

at Stanford

University

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1974

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1974

How do people come

to get jobs?

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56% got job through a contact

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56% got job through a contact

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1. What?

2. Why?

3. How?

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What do we mean by networks?

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networks are sets of

relationships and the

patterns they create

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these patterns

influence

communication,

the quality of

communication,

collaboration

and innovation

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1. What?

2. Why?

3. How?

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1.valuable and unique

information

2.innovation

3.inclusion

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1.valuable and unique

information

2.innovation

3.inclusion

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consider a ten person team

1

2

4 5

9

3

8 7 6

10

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9

7

6

5

2

3 8 4 10

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1

9

7

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2

3 8 4 10

…flow of information?

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1

9

7

6

5

2

3 8 4 10

…influence?

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1

9

7

6

5

2

3 8 4 10

…inclusion?

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1.valuable and unique

information

2.innovation

3.inclusion

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Where do good ideas come

from? That is simple…from

differences. Creativity comes

from unlikely juxtapositions.

The best way to maximize

differences is to mix ages,

cultures and disciplines.

-Nicolas Negroponte, founder MIT Media Lab

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1.valuable and unique

information

2.innovation

3.inclusion

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inclusion: The actions that we take to include

additional difference in a process or

group.

• fairness of employment practices

• openness to difference

• inclusion in decision making

• integration of networks

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Outcome disparities often

linked to social disparities.

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Homophily is the tendency of

individuals to associate and bond with

similar others. The presence of

homophily has been discovered in a

vast array of network studies. More

than 100 studies that have observed

homophily in some form or another

and they establish that similarity

breeds connection. These include age,

gender, class, and organizational role.

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Inclusion is activist…

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Inclusion is activist…

If you do not

intentionally and

deliberately

include, you will

unintentionally

exclude. No

hatred required.

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1. What?

2. Why?

3. How?

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action

1-Prioritize Relationships

• set the expectation

• make introductions

• mentoring

• cross functional teams

• social technology

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action

2-Study Networks

• ego networks

• bounded networks

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a quick

exercise…

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social network analysis

From time to time people

discuss important matters with

other people. Looking back over

the past six months, who are the

people with whom you

discussed matters important to

you?

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social network analysis

Consider the people you

communicate with in order to get

your work done. Of all the

people you have communicated

with during the last six months,

who has been the most

important for getting your work

done?

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social network analysis

Consider an important project or

initiative that you are involved in.

Consider the people who would

be influential for getting it

approved or obtaining the

resources you need. Who would

you talk to, to get the support

you need?

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social network analysis

Who do you socialize with?

(spending time with people after

work hours, visiting one another

at home, going to social events,

out for meals and so on) Over

the last 6 months, who are the

main people with whom you

have socialized informally?

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analysis

• group

• proximity

• expertise

• hierarchy

• gender

• age

• race

• ethnicity

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analysis

• group

• proximity

• expertise

• hierarchy

• gender

• age

• race

• ethnicity

What do you have?

What do you have a

lot of?

What do you not

have?

What do you need to

do differently?

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Who do you discuss new

ideas with?

Who do you turn to for help?

Who do you get the most

valuable information from?

Who do you trust to keep

your best interests in mind?

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human resources

marketing

finance

operations

information technology

affinity groups

executive leaders

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I understand this person’s

knowledge and skills.

If I ask this person for help, I

know they will actively engage.

I would be more effective if I had

greater access to this person.

When you interact with this

person how does it impact your

energy level?

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www.joegerstandt.com

[email protected]

www.twitter.com/joegerstandt

www.linkedin.com/in/joegerstandt

www.facebook.com/joegerstandt

402.740.7081

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resources • The Hidden Power of Social Networks |

Rob Cross, Andrew Parker

• Social Gravity: Harnessing the Natural

Laws of Relationships | Joe Gerstandt,

Jason Lauritsen

• Social Network Analysis | Christina Prell

• Understanding Social Networks | Charles

Kadushin