inclusive door to door holidays in britain 2012 · inclusive door to door holidays in britain ......

Inclusive Door to Door Holidays in Britain 2012

• Book with confidence

• Financial security

• Inclusive door to door service

• Value for money local company

• Personal, friendly service

• Sightseeing and scenery

• Full travel and health

insurance available

www.movingpeopleltd.co.uk

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in styleMoving PEOPLE

01254 872000

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Welcome

Thank you to everyone who came with us in 2011 and for the incredibly positive feedback and very generous letters of appreciation. Many of you have asked for new destinations and a greater choice of dates to old favourites. We hope we’ve obliged with many new places and lots more dates, taking our total this year to 35.

The beauty of a small company like ours is that you receive top-class personal service from the moment you ring us to the moment we take you home at the end of your holiday and it’s time to put the kettle on.

The formula of door-to-door transport, superb hotels, inclusive excursions and proper customer service is here to stay.

Our 2012 Programme

As you browse through this brochure we hope that you like the tours we are offering, that you like what you see and that we will be privileged with a booking from you. Remember the price you see is the price you pay – there are no hidden extras (apart from spending money). There’s no need to worry about dragging your cases from home to the coach as we offer complete luggage handling throughout your tour. There’s no need to worry about refreshments on your way to and from your destination as they are all included in the price; and all are taken away from the motorways, either in a hotel or restaurant. In fact we do everything we can to make your holiday as relaxing as possible, from the moment we pick you up at your home to the moment that we drop you off at the end of your tour.

We do not include travel and health insurance because many people have annual travel insurance included with their credit or debit cards, or as members of organisations. However, we are fully authorised to provide travel insurance at a competitive rate (and we’ve held the cost at last year’s prices!). We’ve also introduced Annual Multi-Trip Insurance of £34 for holidays booked with us, so that in most cases you will save money if you choose more than one holiday. If you don’t want extra insurance, please check that your own insurance provides you with the cover you need when making your decision.

On our holidays we come to you! You don’t have to make your way to your departure point 2 hours before time – we pick you up at your door for the journey to the coach. Once you have given your case to the taxi driver, you can rest assured that it will be safely delivered to your hotel bedroom. We have no hidden extras and the price you see is the price you pay. Walk straight from your taxi onto the coach where you will be greeted and shown to your seat and, at the second of our two departure points, you will be offered a choice of a hot or cold drink. You can also order a complimentary newspaper of your choice.

Booking is so easy. Just ring us on 01254 872000, tell us which tour(s) you would like to book then leave the rest to us. There is no need to leave the comfort of your home. We require a deposit of £40 per person plus insurance and the balance 8 weeks prior to departure.

We are confident that, once you have travelled with us, you will want to come with us again. We promise we will work as hard as we can to give you the best service. If you are happy with us, we hope you will tell your friends, relatives and acquaintances (and maybe passing strangers!).

Remember, if we can help in any way at all, just ring...

01254 872000 (office hours please).

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All seats are booked to plan (may be subject to change due to circumstances beyond our control)

Holidays for 2012

Date Location Hotel Days Cost Single Supp Page

January 16 Llandudno Queens 5 £199 Nil 5

February 10 Llandudno Queens 4 £199 £10 5

March 16 York Queens 4 £239 £20 6

March 23 Lytham † Clifton Park 4 £309 Nil 6

March 30 Mystery Mystery 4 £269 £15 7

April 6 Llandudno Queens 4 £269 £10 5

April 16 Whitby Saxonville 5 £379 £40 7

April 27 South Shields Little Haven 4 £399 Nil 8

May 6 Llandudno Queens 6 £359 £17 5

May 12 Isle of Wight Channel View 7 £559 Nil 8

May 21 Grange-over-Sands Cumbria Grand 5 £349 £36 10

May 28 CricciethLion or Bron Eifion

5£339£459

Nil 9

June 4 Isle of Arran Kinloch 5 £439 Nil 11

June 11 Herefordshire Three Counties 5 £409 £32 10

June 19 Babbacombe De La Mer 5 £369 £54 12

June 24 Sidmouth Bedford 6 £499 Nil 12

July 2 Eastbourne Langham 6 £469 £30 13

July 16 Minehead Northfield 5 £439 £20 13

July 22 Hunstanton Caley Hall 6 £499 £70 14

August 6 Scarborough Esplanade 5 £369 £36 15

August 13 Fort William Ben Nevis 5 £449 £36 14

August 20 New Forest Lyndhurst Park 5 £429 £60 14

August 27 Llandudno Queens 5 £349 £13 5

September 10 Blairgowrie Angus 5 £389 £40 16

September 23 Sidmouth Bedford 6 £549 Nil 12

October 1 Isle of Arran Kinloch 5 £419 Nil 11

October 8 CricciethLion orBron Eifion

5£309£439

Nil 9

October 14 Isle of Wight Channel View 6 £459 Nil 8

October 26 Llandudno ** Queens 4 £269 £10 5

November 16 Norwich & Thursford George 4 £379 £30 16

November 23 Norwich & Thursford George 4 £379 £30 16

November 30 Lytham † ** Clifton Park 4 £309 Nil 6

December 24 Llandudno † Queens 5 £549 £13 5

† Full board ** Turkey and Tinsel

4 8 12 16 20

WC 28 32 36 40 44 48

3 7 11 15 19 27 31 35 39 43 47

2 6 10 14 18 22 24 26 30 34 38 42 46

1 5 9 13 17 21 23 25 29 33 37 41 45

Driver

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How will I get to the coach?All our customers are picked up by taxi from their home and taken to the coach.

Do I need sandwiches for the journey?Depending on the length of the journey we will provide regular refreshment breaks which are included in the cost of the holiday. For a long journey with an early start we will stop for a full breakfast and afternoon tea. For a journey with a later start we will stop for lunch.

I prefer a shower to a bath. How can I arrange this?If you would like any special requests such as a ground floor room or a shower please let us know at the time of booking and we will work with the hotel to provide what you need. You can also order a complimentary newspaper for the outward journey if you wish.

I would love to go on holiday but I am worried about getting about as I use a walker at home. Customers are welcome to bring a walker but please let us know on booking so that we can order the correct size of taxi.

Can I bring my scooter on holiday?We can take a limited number of scooters but please advise us on booking so that we can ensure we have space.

How do you choose the hotels for the holiday?Our choice of hotel is based on recommendation and we visit each new hotel to check the standard of the accommodation on offer.

How do you choose the excursions?Each trip is researched to obtain the best possible customer experience and we also listen to customer suggestions and ideas. We endeavour to change the excursions every year to add variety.

I am considering travelling alone for the first time and find this a little daunting.We endeavour to look after our customers from doorstep to doorstep. Many of our customers travel alone and find that we are a friendly group and there is always someone new to talk to in the hotel and on the excursions. We actively encourage group interaction and ensure that all passengers are introduced to each other to break the ice.

I am going on holiday next week and my friend has asked to come. Is it too late?The more the merrier. Always call us, we can contact the hotel and if we possibly can, even at short notice, we will do our very best to fit an extra person in.

I have been on coach holidays before and the coach took ages to get to the destination as it did several pick ups on the way?We only have two coach pick up points, in Accrington and Rochdale. All passengers are transported to the coach and we do no further pick ups en route.

Are you part of a national holiday chain?No. We are a local firm and we do all our own research and pick our own hotels and excursions. Each year we take feedback from our customers and adjust each holiday to improve it for the following year. We have total control over our holidays and the driver can make adjustment to allow for changes in weather or the wishes of the passengers.

There are many firms offering coach holidays. Why should I choose you?We are a local firm with the best tour drivers whose priority is the care of each individual passenger. We do not run holidays for anyone else and we are not part of a national chain. We give a personal touch to our holidays and listen to our customers’ wishes to improve our performance every year. We combine a young firm with the experience of our tour drivers to produce what we believe is the best touring company in the UK. We have an incredibly high rebooking rate with many of our new customers coming from personal recommendations.

You are a smaller local firm rather than a big chain. Is my money safe with you?As soon as you book a holiday with us you are allocated Payment Protection Insurance (PPI), which protects you against either the hotel or coach company going into liquidation. Therefore your money is just as safe with us as with a national chain.

Do I have to take your holiday insurance?Not at all. Although we offer holiday insurance there is no obligation to take our policy and you are welcome to take out your own policy from whichever is your preferred source. However we would advise that you do have some form of holiday insurance.

I have paid for my holiday. Why have I been sent a PPI insurance certificate?The PPI insurance certificate protects the payment you have made from either the hotel or coach company going into administration. It is a legal requirement that all holidays are protected in this way.

What if I become ill and am unable to go on the holiday?Please let us know as early as possible. Refunds are based on the amount of notice given of cancellation. If you have taken out our insurance you will then call the number on the back of the policy to initiate a claim for any money not covered in the initial refund. Our cancellation charges can found in our Trading Charter.

Frequently Asked Questions

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Llandudno

An elegant Victorian town, Llandudno is rightly known as the Queen of the North Wales resorts. It has a charm which appeals to all ages and offers some of the most beautiful scenery in North Wales. Everything about Llandudno encourages relaxation with its long curved promenade, end to end seating and boat trips around the Great Orme. There’s the cable car, the Victorian tramway or the coach ride to the summit of the Great Orme. Or you can take a walk down the 2000 feet long pier where a cup of tea welcomes you at the end, or just sit and listen to the free concerts given daily as you relax in the chairs provided. Of course, for the shoppers, Mostyn Street offers excellent shops and cafés, all right on the doorstep of our chosen hotels.

ItineraryWe are offering a choice of 4, 5 and 6 day tours. All tours depart our final pick up at 10.30am and will arrive at our hotel in time for lunch (included). Excursions we are offering for 2012 include: Betws-y-Coed and Llanberis Beaumaris and Llanfair PG, Woollen Mill (and tour of Anglesey on longer holidays)

Trefriw and Conwy Welsh Highland Railway, cream tea at Royal Goat Hotel in Beddgelert

Penrhyn Castle

Our choice of hotel: The Queens Hotel Situated centrally on Llandudno’s Promenade, just two minutes from the main shopping

street and with splendid views of the Bay, Great Orme and restored Pier, The Queens Hotel has become a firm favourite. Owned and managed by the Devoy family, you are sure of a warm welcome. The food and service throughout are excellent and there are 2 lifts for easy access to upper floors. There is entertainment and bingo every night in the ballroom. Afternoon tea is served from 4pm (included) on tours between October and March.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, lunch on first and last day, dinner, bed and breakfast with all rooms en suite, entertainment at the hotel, afternoon tea on selected tours, and admissions as appropriate.

The Victorian Extravaganza will be taking place in Llandudno during our May visit

Date(s) Days CostSupplements

Single Insurance

Olympic Theme Monday 16th to Friday 20th January 5 £199 Nil £19

Valentines Friday 10th to Monday 13th February 4 £199 £10 £16

Easter Friday 6th to Monday 9th April 4 £269 £10 £16

Sunday 6th to Friday 11th May 6 £359 £17 £20

Monday 27th to Friday 31st August 5 £349 £13 £19

Turkey and Tinsel Friday 26th to Monday 29th October 4 £269 £10 £16

Christmas Holiday Monday 24th to Friday 28th December 5 £549 £13 £19

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Lytham St Annes


Single Insurance

Friday 23rd to Monday 26th March 4 £309 Nil £16

Turkey and Tinsel Friday 30th November to Monday 3rd December 4 £309 Nil £16

The Lancashire coastal gem flourishing with surprises. Away from the hustle and bustle of daily life, Lytham, St Annes-on-Sea and Fylde Villages hold the essential ingredients for a special weekend away or breath of fresh air whatever the weather - unspoilt, elegant, tranquil, stunning. Close your eyes and picture a perfect beach with 5 miles of glimmering sands; take a deep breath and imagine the freshness of salty sea air and listen to the laughter of family, friends or new acquaintances. An ideal location for photographs, whatever the time of day, with beautiful sunsets dipping over the Irish Sea.

ItineraryThe itinerary includes one free day to explore the surroundings and one full day excursion to Bowness-on-Windermere and Kendal. The March tour will include a visit to Sizergh Castle and the December tour will include entry and afternoon tea at the Tower Ballroom, Blackpool. The outbound and return journeys include excursions to Skipton and Southport (lunches included).

Our choice of hotel: The Clifton Park Hotel Timeless elegance and a warm atmosphere welcome you to the Clifton Park Hotel. This Victorian building constructed in 1905 was fully refurbished in 2000 and boasts 50 en suite bedrooms. This fabulous hotel has been consistently upgraded over the years and is renowned for its excellent customer care and quality accommodation. There are comfortable lounges, bar and an

excellent leisure centre complete with indoor pool and jacuzzi. There is a lift in the hotel and there is also entertainment in the ballroom most evenings. Our March tour is full board with a free bar on selected drinks.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, fish and chip lunch at Bizzie Lizzies, Skipton on the outward journey, 3 course lunch in Southport on the return journey, admission to Sizergh Castle (March tour), admission and afternoon tea at the Tower Ballroom (December tour), 3 nights full board with some entertainment.

York – for Mother’s Day


Single Insurance

Friday 16th to Monday 19th March 4 £239 £20 £16

The City of York is steeped in history. Within the medieval town walls there is much to see and do: the magnificent Minster, the Jorvik Museum and the National Railway Museum. Stroll down “The Shambles”, explore the many narrow streets and quaint shops or relax by the riverside. There is something for everyone.

ItineraryOur route to York includes a country run with a short stop in Skipton before moving on to Wetherby for a carvery lunch (included). The itinerary includes an excursion to Pickering and Rievaulx Abbey for a guided tour (included). There is one free day in York. On the last day, we

meet in the hotel for lunch (included) before we head for home.

Our choice of hotel: The Queens Hotel The hotel is situated on the banks of the River Ouse in the Centre of York. Step out of the hotel into a world of history from medieval times up to the present. A warm welcome awaits you at the “Queens”. All bedrooms are en suite and offer a hospitality tray and TV and a lift serving all floors. The restaurant offers an excellent choice of meals served by efficient, friendly staff in comfortable surroundings. After dinner, relax in the Riverside Lounge with lovely views overlooking the River Ouse. We highly recommend this hotel to you.

Included in the cost of your holidayTaxis to and from your home and the coach, meals on outward and return journeys, 3 nights dinner, bed and breakfast, 1 full day excursion with admission to Rievaulx Abbey and the services of a guide and all coach travel.

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Mystery Tour


Single Insurance

Friday 30th March to Monday 2nd April 4 £269 £15 £16

Come and join us on these relaxing tours to unknown destinations. Recline and relax as we meander to the seaside, the country or the town. All tours will have a different destination and the hotels will be at least 3 or 4 star standard. This will include dinner, bed and breakfast with all bedrooms en suite, meals on outward and return journeys, and admissions as appropriate. Can you guess our destination? We will give you clues and a prize for the closest/winner.

ItineraryThe itinerary includes a full day excursion and a half day excursion to venues of the standard and interest of all our great days out.

Our choice of hotel: A 3* or 4* Mystery HotelWe will ensure the hotel is to our usual standard, with en suite rooms and good access.

Included in the cost of your holidayAll tours will include taxis, meals, any admissions, all coach travel and 3 nights dinner, bed and breakfast at The Mystery Hotel.

Whitby


Single Insurance

Monday 16th to Friday 20th April 5 £379 £40 £19

Whitby is a quaint, traditional fishing village on the North Yorkshire Coast. Famed for its connection to Dracula and its author Bram Stoker, Whitby has a long and rich history as a port and fishing town. There are said to be a network of underground tunnels connecting caves and hiding places for loot, something to look out for on your trip to Whitby. Consistently ranked as one of the best UK seaside resorts, Whitby has a lot to offer and it is clear to see why people keep coming back. The town has a contemporary restaurant scene and European café culture, with excellent food, drinks and entertainment available throughout the year.

ItineraryThe itinerary includes an excursion on the North Yorkshire Moors Railway from Grosmont to Pickering (included), and Scarborough; Guisborough for Market Day, Hutton-le-Hole and Helmsley. The outward journey includes lunch at the Queens Hotel, York and the return journey includes lunch at the Bridge Inn, Wetherby.

Our choice of hotel: The Saxonville Hotel Owned and run by three generations of the Newton family since 1946, the Saxonville Hotel has a 3 star rating with the AA and VisitBritain. Well situated on Whitby’s West Cliff, the comfort and hospitality of the Saxonville Hotel can be found just a few minutes stroll from the narrow streets and winding alleyways of this delightful, historic town. This hotel has been a firm favourite with superb service and food. All bedrooms are en suite with TV and tea / coffee making facilities. Note that there is no lift.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 4 nights dinner, bed and breakfast, 2 day excursions, meals en route.

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Isle of Wight

South Shields and River Tyne Cruise

As well as being the oldest and largest town in South Tyneside, South Shields is also one of the region’s most popular seaside resorts. The area markets itself as Catherine Cookson Country, which attracts many visitors. Come with us to The Mouth of the Tyne as we make this our base for our tour. When you think of South Shields, many people think of a built-up industrial area – you will be surprised, with its fine shopping and glorious beach.

ItineraryThe itinerary includes an excursion into Newcastle and the Riverside Market, followed by a cruise along the River Tyne with superb commentary (included). Lunch will be served on board (included). Another of our excursions includes a visit to Bamburgh, round the coast to Seahouses and Howick Hall stately home (admission included). The outward and return journeys include lunch on both days.

Our choice of hotel: The Little HavenThe Little Haven Hotel sits right where the River Tyne meets the sea. Watch the cruise liners or the freight ships pass by the hotel on their way to dock or out to sea. The hotel is ideally situated and the restaurant boasts views over the Tyne and sea with a wonderful menu to accompany. All bedrooms are en suite with TV and tea / coffee making facilities. There is a lift in the hotel.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 2 day excursions, soup and sandwich lunch on outward journey, cruise on the River Tyne with buffet lunch, admission to Howick Hall, 2 course carvery lunch on return journey, 3 nights dinner, bed and breakfast at the Little Haven Hotel.


Single Insurance

Friday 27th to Monday 30th April 4 £399 Nil £19

The Isle of Wight is one of the most beautiful parts of Britain. Just 23 miles by 13, the island boasts award-winning beaches, unspoilt and spectacular scenery and a rich historical heritage. More than half the Island is an Area of Outstanding Natural Beauty, with over 500 miles of public footpaths and bridleways and almost 30 miles of the seashore has been designated as Heritage Coast. Shanklin is the base for this tour.

ItineraryOn the outward and return routes, we stop at Penkridge and Oxford for breakfast and afternoon tea (included). Full and half-day excursions include a cruise on Portsmouth Sound (included) and visits to Ryde, Newport, Arreton Old Village, Cowes, The Needles, Godshill with its thatched cottages and gift shops, and Isle of Wight Pearl. On the May tour, we visit Carisbrooke Castle (entry included).

Our choice of hotel: The Channel ViewThe hotel is owned by the Gino family who personally oversee all aspects of this popular

hotel. They are justly proud of their reputation for quality with a warm welcome, efficient service, excellent food and attention to detail. Channel View is renowned for its cuisine which is prepared for you by the hotel’s team of three experienced chefs. During our stay you can enjoy the luxury indoor heated swimming pool with integral spa, sauna and solarium. There is a lift and entertainment is provided on most nights.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 4 day excursions, breakfast and 2 course high tea at the Hatherton Country House Hotel, Penkridge, tea / coffee and Danish pastries at Oxford, boat cruise, admission to Carisbrooke Castle (May Tour only), 6 nights dinner, bed and breakfast in en suite bedrooms at the Channel View Hotel with some entertainment.


Single Insurance

Saturday 12th to Friday 18th May 7 £559 Nil £21

Sunday 14th to Friday 19th October 6 £459 Nil £20

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Criccieth – The Pearl of the Cambrian Coast

Criccieth must surely enjoy one of the most beautiful locations to be found anywhere. Situated on the coast at the edge of the Snowdonia National Park with all its attractions, there is something to do for everybody. Criccieth itself has two beaches either side of the Castle. The beaches are a mixture of sand and pebble with a rocky area at the far end of the eastern beach exposing rock pools at low tide. There are no amusement arcades or vendors along these beaches so you can enjoy a relaxing time soaking up the sun with only the sounds of the sea washing over you.

ItineraryEn route, we take a break for a light lunch at Bryn Howel (included) and then spend some time in Llangollen. On our return at the end of the week, we take the coast road to Llandudno with time to look around before a 2 course lunch at the Queens Hotel (included).

Our May Tour includes a single journey on the Welsh Highland Steam Railway (included), cream tea in Beddgelert (included) and a trip to Betws-y-Coed. We also visit Pwllheli on market day and Aberdaron. A further trip to Bala embraces a single journey on the Bala Lake Railway (included) and a visit to Dolgellau. Our October Tour includes an excursion to Anglesey and the Llanfair PG Woollen Mill; Pwllheli for market day, and the Welsh Highland Steam Railway with refreshments (included).

Our choice of hotels 1: The Bron Eifion Country House HotelWelcome to Bron Eifion, an elegant, classic, country house hotel, set against the breathtaking backdrop of the Welsh coastline. At Bron Eifion Marie, Mary and John take time, and care, to ensure that your stay is all that you want it to be, and more. This Grade II listed country house overlooks beautiful gardens with breathtaking views of the sea

and is full of charm, warmth and genuine hospitality. All the beautifully appointed bedrooms have full en suite facilities, free Wi-Fi access, Egyptian cotton sheets, fluffy towels and comfy pillows, high quality flat screen TV with Freeview and DVD player, hairdryer, direct dial telephone and complimentary refreshments. Please note there is no lift but the stairs are easily negotiated.

2: The Lion HotelOwned and loved for over thirty years by 3 generations of the Brown / Burnett family, the Lion Hotel is famous for its welcoming atmosphere created by care, consideration and a genuine desire to offer everything that the modern visitor requires. All the rooms are as you would expect from a period building, very different and individual. They range from antique furnished twin bedded rooms to contemporary suites with adjoining rooms for families. All rooms are en suite, have a flat screen TV with Freeview, a direct dial telephone, hairdryer and hospitality tray. There is a lift and entertainment on most nights.

Included in the cost of your holiday May TourTaxis to and from your home and the coach, all coach travel, 3 days excursions, light lunch on our way there, single journey on the Welsh Highland Railway, cream tea at the Royal Goat, Beddgelert, single journey on the Bala Lake Railway, 2 course lunch at the Queens Hotel, Llandudno, 4 nights dinner bed and breakfast at The Lion Hotel or Bron Eifion Country House Hotel.

October TourTaxis to and from your home and the coach, all coach travel, 3 days excursions, light lunch on our way there, Welsh Highland Steam Railway with refreshments, 2 course lunch in Llandudno, 4 nights dinner bed and breakfast at the Lion Hotel or Bron Eifion Country House Hotel.

Date(s) DaysCost Supplements

Lion Bron Eifion Single Insurance

Monday 28th May to Friday 1st June 5 £339 £459 Nil £19

Monday 8th to Friday 12th October 5 £309 £439 Nil £19

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Herefordshire, Hampton Court and The Cotswolds

With a wealth of varied landscapes, places to see and fascinating history, Herefordshire has more to offer than you think, with its unspoilt countryside, market towns of distinctive character and a wealth of varied landscapes from a historic city to fascinating villages. The Cotswolds is popular with both the English themselves and visitors from all over the world, well-known for gentle hillsides (‘wolds’), sleepy villages and for being so ‘typically English’.

ItineraryThe itinerary includes a light lunch or high tea on the outward and return journeys (included). Our excursions include visits to Moreton-in-the-Marsh for the famous market, The Old Mill at Lower Slaughter, (included), Ross-on-Wye, Monmouth, Hereford City, and Hampton Court and Gardens (included), all reached via relaxing coach journeys via the most beautiful towns, villages and scenery in the country.

Our choice of hotel: The Three Counties Hotel Standing in 3.3 acres of landscaped gardens, the hotel is an ideal place for touring and relaxing. A family-run 60 bedroom hotel offering excellent accommodation, an elegant restaurant and an informal, relaxing bar. All rooms are en suite, with TV, trouser press, telephone, hairdryer, hospitality tray and safe. All rooms are on the ground or 1st floor.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, soup and sandwiches at Penkridge, admission to Hampton Court and Gardens, admission to The Old Mill Museum, high tea at Penkridge, 4 nights dinner, bed and breakfast at the Three Counties Hotel.


Single Insurance

Monday 11th to Friday 15th June 5 £409 £32 £19

Grange-over-Sands and The Lake District

Grange-over-Sands is a quiet seaside retreat on the southern tip of the Cartmel Peninsula, between the mountains and the sea, and only 7 miles from Windermere. Grange is a pretty resort with an Edwardian flavour and a mild climate. It is on the shores of Morecambe Bay and, from the 13th Century until the 1850’s, the major route from Lancaster was across the sands. This is an ideal base to explore this area and also the beautiful Lake District.

ItineraryEn route, we travel via Skipton and Settle to Hawes and the Wensleydale Creamery for lunch, (included). Our excursions include a trip on the Lakeside and Haverthwaite Railway (included) and a cruise along Windermere to Bowness (included), and visits to the Lakeside Motor Museum (included), Ulverston, and Ambleside. On our return, we call at Keswick and take high tea at the Skiddaw Hotel (included).

Our choice of hotel: The Cumbria GrandThe Cumbria Grand Hotel was built in 1880 and is set in 20 acres of private gardens and woodlands overlooking Morecambe Bay. You will receive a warm and friendly welcome at this charming AA 3-Star Victorian Hotel. All

bedrooms are en suite, have radio, TV with 5 satellite channels, telephone and hospitality tray. With commanding views from a wall of spectacular windows overlooking the Bay and the adjacent golf course, the Hazelwood Restaurant offers you an attractive setting in which to enjoy your meal. There is a lift.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, lunch at the Wensleydale Creamery, single journey on the Lakeside and Haverthwaite Railway, boat trip to Bowness-on-Windermere, admission to

the Lakeland Motor Museum, 2 course lunch at the Skiddaw Hotel, 4 nights dinner, bed and breakfast at the Cumbria Grand Hotel.


Single Insurance

Monday 21st to Friday 25th May 5 £349 £36 £19

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Isle of Arran and Whisky Tour

The Isle of Arran is one of the most southerly Scottish islands and sits in the Firth of Clyde between Ayrshire and Kintyre. Arran is 19 miles long by 10 miles wide but has a remarkable diversity of landscapes and seascapes. The pretty villages on Arran’s beautiful coastline are complemented by a rugged and mountainous interior in the north and green rolling hills and woodland in the south. There is something here for everyone.

ItineraryEn route, we enjoy a full English breakfast in Carlisle (included) and further light refreshments at Auchinleck (included). We move onwards to Ardrossan for the 55 minute crossing. Our itinerary during our stay includes Brodick, Arran Foods and the creamery, pausing at Lagg for tea/coffee/biscuits (included). On other days, we

also visit the Arran Heritage Museum (included), Brodick Castle (included), and Lochranza for a guided tour of the distillery (included). Our return home includes a stop for tea / coffee (included) and again at Gretna for high tea (included).

Our choice of hotel: The Kinloch HotelThe hotel is owned and run by the Crawford family who have owned it for the last 40 years. The Hotel sits on the banks of the Kilbrannan Sound and looks over to Kintyre. Sit in the lounge and watch the seals bask lazily in the sun, the levels of friendliness, service and facilities are excellent. The restaurant offers a splendid choice of menus and quality meals. All bedrooms are en suite with TV tea / coffee making facilities and direct dial telephone. There is a lift serving the oldest part of the hotel. There are some ground floor bedrooms in the new wing

where all bedrooms are on the ground or 1st floor, (no lift). There is also a heated indoor swimming pool and squash court. There will be entertainment on most nights. The perfect hotel to complement this tour.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, English breakfast at the Cumbria Park Hotel, light refreshments at the Railway Hotel, return ferry crossing, afternoon tea / coffee at the Lagg Hotel, admission to Arran Heritage Museum, admission to Brodick Castle, guided tour of the Arran Distillery, return refreshments at the Railway Hotel, high tea at the Gretna Hall Hotel, 4 nights dinner, bed and breakfast at the Kinloch Hotel, some entertainment.


Single Insurance

Monday 4th to Friday 8th June 5 £439 Nil £19

Monday 1st to Friday 5th October 5 £419 Nil £19

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Sidmouth

Being a bit off the beaten track has allowed Sidmouth to become the small attractive and unspoilt resort it is now. A superb coastline, a pleasant promenade, lovely gardens and an unspoilt shopping area with traditional narrow streets, Sidmouth will leave you with happy memories of an unspoilt and friendly resort.

ItineraryThe itinerary includes a day out in the Dartmoor National Park with a trip on the Dartmoor Railway from Oakhampton to Meldon (included) and on to Eastcott Vinery for a guided tour and tasting (included). We visit Honiton for market day and take a single journey on the Seaton Tramway (included) from Seaton to Colyton alongside the River Axe. After disembarkation, we visit Axminster and Ottery St Mary. Our outward and return journeys have two meal or refreshment stops (included).

Our choice of hotel: The Bedford HotelOriginally built in the early 19th century as a library and reading rooms, it was the meeting place for fashionable summer visitors. It is now the centre piece of the Bedford Hotel and a historic feature of Sidmouth’s esplanade. The Bedford is the pride of the Pyne family and the restaurant offers excellent food and service. All bedrooms are en suite with TV, telephone, hair dryer, tea / coffee making facilities.

All rooms have recently been tastefully redecorated. There is a lift serving all floors.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, full English breakfast on outward journey at Penkridge, tea / coffee & scones at Bristol on outward journey, admission to Powderham Castle, single journey on the Seaton Tramway, tea / coffee and Danish pastries at Bristol on return journey, 2 course high tea at Penkridge on return journey, 5 nights dinner, bed and breakfast at the Bedford Hotel.

* Single rooms are available at no extra charge on a first-come-first-served basis, after which double rooms are available for single occupancy at a supplement of £100.


Single Insurance

Sunday 24th to Friday 29th June 6 £499 Nil * £20

Sunday 23rd to Friday 28th September 6 £549 Nil * £20

Babbacombe & Glorious Devon

Overlooking Oddicombe Beach, the pleasant garden promenade of Babbacombe is an excellent place to sit, relax and enjoy the magnificent views. There is a cliff railway to and from the beach and nearby is the world famous miniature village and gardens and the pleasant shopping area of St Marychurch.

ItineraryOur outward journey includes full English breakfast and a second refreshment stop (included). Our return includes a refreshment stop and high tea (included). The itinerary includes full day excursions to Sidmouth, Dawlish, Brixham, and Buckfast Abbey for a cream tea (included).

Our choice of hotel: The Hotel De La Mer The hotel is privately owned by the Tillen family and offers a friendly atmosphere. You will be greeted with a cuppa on arrival as your

cases are taken to your bedrooms. There are 28 bedrooms, all on the ground and 1st floors. There is no lift. The bedrooms, although compact, offer all en suite facilities with TV, hospitality tray and comfort. The light airy dining room provides excellent food and service - you will be offered “seconds” on every course, a delight for anyone who likes good food in quantity and quality. There is entertainment provided at the hotel on most nights.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, full English breakfast on outward journey, afternoon tea on outward journey, cream tea at Buckfast Abbey, morning coffee on return journey, 2 course high tea on return journey, 4 nights dinner, bed and breakfast at the Hotel De La Mer.


Single Insurance

Tuesday 19th to Saturday 23rd June 5 £369 £54 £19

13

Minehead

Minehead is where Exmoor meets the sea. Sitting on the very edge of the National Park, Minehead is ideal for lovers of the coast and the countryside. Minehead offers traditional seaside fun, with its promenade and long, sandy beach and pebble beach near the harbour, which stretches for a mile and gives views across the Bristol Channel to Wales. Today it remains a popular seaside resort and was once a port and the haunt for smugglers. Quay Town is the oldest surviving part of Minehead with 14th century fishermen’s cottages. The church steps opposite St Michael’s Church lead to a picturesque area with cobbles and thatched roofed cottages. Blenheim Gardens is a good place to relax and enjoy the lawns, shrubs and flowers. It is close to the sea front and town and hosts frequent concerts.

ItineraryOur route to and from Minehead includes breakfast or lunch and afternoon tea stops at selected hotels. During our stay, we have excursions to the delightful village of Dunster within the Exmoor National Park, and to Lynton and Lynmouth, Watchett and Taunton, all via some of the most breathtaking scenery in the country.

Our choice of hotel: The Northfield HotelThe Northfield is a largely Edwardian building, set within its own extensive and beautifully landscaped gardens right in the heart of Minehead. From its raised position the hotel enjoys far-reaching views overlooking the bay with the rugged Quantock Hills visible in the distance. Play a game of putting on the lawn or just enjoy a drink in the gardens

– we are sure you will enjoy this hotel. The restaurant and service is excellent, along with a 5 course evening meal as well as coffee in the lounge afterwards. This is a firm favourite with our guests and we do not hesitate in recommending this to you. There is a swimming pool with jacuzzi and a lift to all floors. All rooms are en suite with flat screen TV, hair dryer, telephone, tea / coffee making facilities.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 2 day excursions, full English breakfast at Penkridge on outward journey, tea / coffee and scones at Hilton Hotel Bristol on outward journey, tea / coffee and Danish pastries at Hilton Hotel Bristol on return journey and 2 course high tea at Penkridge on return journey.


Single Insurance

Monday 16th to Friday 20th July 5 £439 £20 £19

Eastbourne


Single Sea View Insurance

Monday 2nd to Saturday 7th July 6 £469 £30 £60 £20

The timeless charm and elegance of Eastbourne makes it an ideal place for a holiday and exploring the Sussex countryside. You can enjoy its glorious gardens and lawns on the promenade, long sandy beaches, and walking on the Victorian pier. If you fancy a little retail therapy, there is an excellent shopping area with fine restaurants. Close by is the beauty spot of Beachy Head which is served by an open-top bus service along the promenade.

ItineraryOur itinerary includes a trip on the Kent & East Sussex Railway from Bodiam to Tenterden (included), the Carr Taylor Vineyard for a tour and samples (included), Lewes, Newhaven, Beachy Head, Herstmonceux Castle and a guided tour (included). Our journey to and from Eastbourne has Retford and Bishops Stortford as meal and refreshment stops (included).

Our choice of hotel:The Langham Hotel We stay in this beautifully situated hotel on Eastbourne’s magnificent seafront with spectacular views across the bay. The friendly and helpful management team and staff will strive to make your visit a memorable one. You can relax on the terraces and enjoy the wonderful sea views and the restaurant offers appealing menus served by friendly and efficient staff. There is a lift, entertainment on most evenings and all bedrooms are en suite with hospitality tray, TV and hairdryer.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, breakfast at Retford Hotel on outward journey, light refreshments at

Bishops Stortford on outward journey, single journey on the Kent & East Sussex Railway, guided tour of the Carr Taylor Vineyard, admission and guided tour of Herstmonceux Castle, 5 nights dinner, bed and breakfast at the Langham Hotel with some entertainment, refreshments at Bishops Stortford on return journey and 2 course high tea at Retford on return journey.

14

Fort William, The Jacobite Railway and A Wee Dram


Single Insurance

Monday 13th to Friday 17th August 5 £449 £36 £19

Situated at the foot of Ben Nevis, Fort William can truly be said to be the “Gateway to the Western Highlands”. There is plenty to do in Fort William with good shops, museums and a visitor centre. Close by is Neptune’s Staircase – a series of 8 locks that take the level of Loch Linnhe through a series of rises to a height of 80 feet at the start of the Caledonian Canal.

ItineraryOur journey includes relaxing stops for meals and refreshments (included). Our excursions include the shores of Loch Leven, the Glencoe Visitor Centre, Newtonmore with entry to the Waltzing Waters Exhibition (included), and Dalwhinnie Distillery for a guided tour and wee dram (included). We have a full

day excursion on the Jacobite Railway to Mallaig (included), enjoying the breathtaking scenery depicted in the Harry Potter films.

Our choice of hotel:The Ben Nevis HotelThe service and friendliness of the Ben Nevis Hotel is second to none as is the comfort of the lounges, bar lounge, restaurant and bedrooms. Relax in the swimming pool, jacuzzi and steam room. In the restaurant, relax at your allocated tables and enjoy the excellent food served by friendly and efficient service. All bedrooms are comfortably furnished with en suite facilities, direct dial telephone, TV and hospitality tray. Please note that there is no lift; all bedrooms are on the ground and 1st floors and many bedrooms are a short undercover walk to the annexe.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, full English breakfast on outward journey, tea / coffee and shorties on outward journey, admission to the Glencoe Exhibition, admission to the Waltzing Waters Show, guided tour and sample at the Dalwhinnie Distillery, tickets for the Jacobite Railway, tea / coffee and shorties on return journey, 2 course high tea on return journey, 4 nights dinner, bed and breakfast at the Ben Nevis Hotel.

Hunstanton

Hunstanton is the Victorian seaside resort on Norfolk’s Sunset Coast overlooking The Wash. Today, Hunstanton retains its Victorian character and remains a popular holiday location for all ages. For many years Hunstanton’s main beach has achieved Quality Coast Award status for its water quality and high safety standards and the coveted international Blue Flag award.

ItineraryOur route to Norfolk includes refreshment stops at Retford and Boston (meals included). Our day excursions include visits to Sheringham and Cromer and the pretty town of Holt. We visit the Thursford Museum where, at this time of year, it opens up as a Steam Engine Museum (admission included), and a train journey on the Wells & Walsingham Light Railway from Walsingham to Wells-Next-The-Sea (included). We also visit Norwich for the day and, on another excursion, we call at Kings Lynn and return to the hotel via Norfolk Lavender for a short guided tour (included).

Our choice of hotel: Caley Hall HotelCaley Hall Hotel and Restaurant is set in the beautiful coastal village of Old Hunstanton on the north coast of West Norfolk. The hotel has 40 bedrooms, all with en suite bathroom facilities, fridge and TV. They have many ground floor hotel rooms - some of which have been converted for mobility impaired users with walk-in level-access showers. The AA rosette awarded restaurant serves a wide range of good food in the intimate surroundings of the old stables. The restaurant has a varied menu with an emphasis on local produce along with daily changing specials.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 4 day excursions, cooked English breakfast on outward journey, afternoon tea on outward journey, admission to the Thursford Museum, single journey on the Wells & Walsingham Light Railway, guided tour at Norfolk Lavender, morning coffee on return journey, 2 course high tea on return journey, 5 nights dinner, bed and breakfast at the Caley Hall Hotel.


Single Insurance

Sunday 22nd to Friday 27th July 6 £499 £70 £20

15

New Forest


Single Insurance


There is something for everyone in The New Forest, whether you’re looking to relax, explore or just enjoy the scenery. People who live here will tell you that The New Forest is a lively, working landscape with many secrets to discover. The only way to reveal The New Forest’s hidden gems and truly appreciate the sights, sounds and smells of the forest is to get out there and explore. There can be few other places in England where the ancient landscape has remained so unchanged. In 1079, when William The Conqueror named the area his ‘new hunting forest’, little could he imagine that, nearly 1000 years later his ‘Nova Foresta’ would still retain its mystery and romance.

ItineraryOur excursions include visits to the beautiful Georgian market town of Lymington,

Christchurch, and the village of Burley. We also spend a day at Beaulieu with its famous National Motor Museum, Palace House, historic Beaulieu Abbey, World of Top Gear and James Bond Exhibition (admission included). Our journeys to and from The New Forest include meals and afternoon teas.

Our choice of hotel: The Lyndhurst Park HotelThe Lyndhurst Park in The New Forest is perfect to explore the area’s many attractions whatever the time of year. The hotel is set in beautiful landscaped gardens and has 59 individually decorated en suite bedrooms. All rooms have TV, direct dial telephone and hairdryer, together with tea and coffee making facilities.

Included in the cost of the holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, full English breakfast on outward journey, tea / coffee and Danish pastries on outward journey, admission to Beaulieu, tea / coffee and Danish pastries on return journey, 2 course high tea on return journey, 4 nights dinner, bed and breakfast at the Lyndhurst Park Hotel.

Scarborough


Single Insurance


Scarborough is probably Yorkshire’s most popular holiday resort. Overlooking two sandy beaches divided by the headland that supports Scarborough Castle and connected via a pleasant promenade, there is much to do and see. Boat trips are available from the harbour. The town has an excellent Esplanade and beach ending at the Pavilion. There is the unusual Rotunda Museum and Peasholm Park and its water gardens. The elegant Town Centre is a shoppers’ paradise.

ItineraryThe itinerary includes an excursion to Bridlington for a guided tour of the Priory (included) and the Spa for a guided tour (included), and lunch at the Spa (included). On another day, we visit Hutton-le-Hole and onwards to Whitby from where we take the North Yorkshire Moors Railway to Pickering (included). Our outward and return journeys include lunch in York and Wetherby.

Our choice of hotel: The Esplanade Hotel The Esplanade Hotel holds a commanding position above the cliffs overlooking Scarborough and the South Bay. With fantastic views over the bay, this large comfortable hotel is richly decorated with unique charm and character and abounds with genuine hospitality. Behind the old fashioned warm welcome you will find the advantages of a well run, modern hotel, comfortable, well planned accommodation, excellent facilities and courteous and efficient service. It is this combination of old and new that makes the hotel so popular.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 2 days excursions, buffet lunch in York on outward journey, guided tour of Bridlington Priory, guided tour of Bridlington Spa, soup and sandwiches lunch at Bridlington Spa, single journey on the North Yorkshire Moors Railway, 2 course carvery lunch on return journey, 4 nights dinner, bed and breakfast at the Esplanade Hotel.

16

This is without doubt one of our most popular tours. A fabulous weekend with the opportunity for Christmas shopping, sight-seeing and ending with the most astounding Christmas show that would put many London shows to shame. There are many pleasures in store for the visitor to Norwich. With narrow winding streets, cobbled alleys, tilted medieval houses, museums, the castle, cathedral and fabulous shopping centre, famous mustard shop and of course the River Wensum.

ItineraryThe itinerary includes tickets for the Christmas Spectacular at Thursford and a free day for shopping in Norwich City. Our journey to Norwich will stop for breakfast in Retford (included) and tea / coffee in Boston (included). Our return will stop for tea / coffee in Boston (included) and Christmas dinner in Retford (included).

Our choice of hotel: The George HotelThe Best Western George Hotel is one of the most popular hotels in Norwich, situated in a quiet conservation area, only 10 minutes walk from Norwich city centre and the excellent new Chapelfield Shopping Complex and Theatre Royal. The George Hotel has all the charm of a Victorian house with the comforts and service you would expect from a three star establishment. You are always assured of a warm and genuine welcome at the George Hotel, where you will feel at home as soon as you walk through the door and offers rooms with en suite facilities plus TV, direct dial telephone, tea / coffee making facilities, trouser press and hairdryer.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 1 half day excursion, English breakfast and afternoon tea / coffee on outward journey, ticket for the Christmas Spectacular Show, morning coffee on return journey, 2 course Christmas dinner on return journey, 3 nights bed and breakfast, 2 nights dinner and 1 lunch at the George Hotel.


Single Insurance

Friday 16th to Monday 19th November 4 £379 £30 £16

Friday 23rd to Monday 26th November 4 £379 £30 £16

The above are subject to the availability of tickets.

Norwich & Thursford Christmas Spectacular

Blairgowrie


Single Insurance

Monday 10th to Friday 14th September 5 £389 £40 £19

The red stone towns of Blairgowrie and its sister, Rattray, lie on either side of the River Ericht where it emerges from spectacular gorges in Strathmore. Blairgowrie provides an excellent base for touring Perthshire and beyond.

ItineraryWe take breakfast (included) at Carlisle and lunch (included) at Stirling, taking our time as we travel in style to our destination. Our day excursions include a trip to Pitlochry followed by a tour and sample at Edradour Distillery (included), and a trip to Braemar via the Spital of Glenshee. Yet another day

out takes us to Perth and Scone Palace (entry included). On our return home,we call at Stirling for morning coffee (included) and Gretna for high tea (included).

Our choice of hotel: The Angus HotelBlairgowrie’s premier leisure hotel is one of only four in Perthshire with a modern fully-equipped leisure club and indoor pool. Relax and unwind in a very informal family owned hotel that offers an unbeatable combination of professional service, comfort and customer care. All 89 en suite bedrooms are supremely comfortable and there are copious amounts of relaxing communal

space with a lift providing easy access to all floors. The attractive restaurant offers outstanding, freshly cooked cuisine from an extensive menu.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 3 day excursions, full English breakfast and light lunch on outward journey, guided tour and sample at the Edradour Distillery, admission to Scone Palace, morning coffee and 2 course high tea on return journey, 4 nights dinner, bed and breakfast at the Angus Hotel.

17

Moving People Ltd, Junction 7 Business Park, Accrington, BB5 5JW

WHY SHOULD I READ THIS PAGE?Because it is very important. Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.

When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party, the terms of these booking conditions. This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts.

HOW AND WHEN DO I MAKE THIS CONTRACT WITH YOU?We welcome you making contact with us in a number of ways. You can write to us, telephone us, call at our office or use one of our nominated agents. Whichever way you contact us the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking. We will send you or your agent the confirmation of your booking within 14 working days. Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors.

HOW IS MY HOLIDAY MONEY PROTECTED?In accordance with "The Package Travel, Package Tours Regulations 1992" all passengers booking with Moving People Ltd are fully Insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Moving People Ltd. A certificate detailing this cover will be given to each and every passenger as evidence of cover.

Please ensure that you have been given the appropriate certificate(s) at the time of booking.

This insurance has been arranged by Towergate Chapman Stevens.

WHEN DO I NEED TO PAY FOR MY HOLIDAY AND HOW MUCH?At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid before the date on your confirmation invoice. Where you use an agent, they may require you to pay them earlier than this date and will advise you separately of their balance due date. If you book within our balance due period you will need to pay the total holiday cost at the time of your booking.

If you do not pay the outstanding balance for your holiday on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. The date of cancellation will normally be the date you confirm in writing that you intend to cancel or 15 days after the balance due date, whichever comes first.

Deposit amount: - £40 Per Person. Your balance is due 6 weeks prior to departure.

Where optional items are purchased as part of the tour package these are payable on the balance due date except where items, such as theatre tickets, have been specifically purchased for you.

In this case the cost will be payable at a separate date notified to you and will not normally be refundable unless we obtain a refund from the supplier we use.

IF I USE AN AGENT WHO DOES MY MONEY BELONG TO?Your agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds any balance you pay on our behalf until the date the balance is due. The agent will then forward to us.

CAN YOU CHANGE THE PRICE OF MY HOLIDAY AFTERYOU HAVE ISSUED THE BOOKING CONFIRMATION?Yes we can, but only in very limited circumstances. The price of your holiday is subject to change for an increase or decrease in any of the following costs: -

Transportation costs including fuel (including fuel tax) ferryoperator fares and tolls, embarkation or disembarkation fees atterminals. Exchange rates applied to the particular holiday booked. Dues and taxes (including the rate of VAT).

If this means paying more than an extra 10% on the holidayprice, you will be entitled to cancel your holiday with a full refund of all money paid. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the revised invoice. Alternatively, you may prefer to take a comparable alternative holiday, if available, details of which will be provided with the revised invoice. We will not surcharge you after the date that your balance is paid unless the change relates to any amount set by or payable to a Government of a country forming part of the holiday and even then no surcharge will be imposed less than 30 days predeparture.Where there is a decrease in the above costs, the price of your holiday will be reduced and a refund given. The prices, terms and dates will be those used for applying any increase.

Holiday prices include all coach travel, hotel accommodation and meals as specified in the holiday description and VAT@ 20% on hotels and meals and zero rated on coach travel. Morning coffee, afternoon tea and other refreshments are not included.

Some hotels make an additional charge for porterage and tea and coffee served after dinner. Gratuities to the hotel staff and driver/courier are at your discretion. CAN I CHANGE MY HOLIDAY ARRANGEMENTS?After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so. Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £10 per passenger will be payable plus any additional charge for the facilities requested. Any significant alteration after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling.

CAN I TRANSFER MY BOOKING TO SOMEONE ELSE?You can transfer your booking to someone else provided you give us reasonable notice. This person must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than fourteen days prior to departure. Notification must be made in writing to our office by the person who signed the booking form. We will make an administration charge of £20.00 per person for every transfer we make plus any reasonable additional costs caused by the transfer. You will remain responsible for ensuring that the holiday is paid for by the balance due date.

HOW CAN I CANCEL MY HOLIDAY?You, or any member of your party, may cancel at any time provided that the cancellation is made by the person who signed the booking form and is communicated to us in writing via the office at which you made your original booking. You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers. Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation. You must also return any tickets or vouchers that you have received. A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms.

Scale of Cancellation Charges

WHAT HAPPENS IF YOU CHANGE MY HOLIDAY?The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed. We will tell you before your booking is confirmed if we are aware of any changes since the brochure was published.

If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee.A significant change would involve a change in departure date or departure point, location of resort or quality of hotel, (excluding single overnight hotels on touring holidays), or the specification of the coach. We require a minimum number of passengers to book in order to be able to operate tours from this brochure. In the event that we do not receive the minimum number of bookings, we reserve the right to cancel your holiday.We will not make such a cancellation after your balance due date.

If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment by you we will offer you the choice of: -

A comparable replacement holiday if available; OR

A replacement holiday of lower quality together with a refund ofthe price difference; ORA full refund of the money you have paid.

When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure or to an alternative location that we agree to.

WHAT IS THE EXTENT OF YOUR LIABILITY?We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of ours or of our agents or suppliers or is caused by you or someone not connected with your holiday arrangements; or if the failure, death or personal injury is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided. Where you, or any member of your party, participate in sports or any other activity that involves an element of risk whilst on holiday and this has been arranged completely independently of Moving People Ltd, it should be understood that participation is at the individuals own risk and it is their own responsibility to obtain the relevant insurance.

For claims that do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is the price the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. Moving People Ltd. do not accept any liability for any changes or delays to any form of transportation where this does not form any part of the holiday you have booked. If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability which we may have to pay compensation is limited in line with the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from us if you ask. You should also note that these conventions may limit or remove the carrier's liability to you and the amount that the carrier has to pay you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness.

Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider's or other supplier's liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

WHAT DO I NEED TO DO IF I HAVE TO COMPLAIN?If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If they are unable to resolve the problem to your satisfaction and you remain dissatisfied on your return from holiday you should write within 28 days to Moving People Ltd, Junction 7 Business Park, Accrington, BB5 5JWln your letter you will need to quote your booking reference number, holiday number and departure date. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew theproblem to the attention of our driver/representative or supplier. WHAT HAPPENS TO COMPLAINTS?All complaints that are received are fully investigated. Sometimes the investigations can take time when awaiting a response from a hotelier etc. We can normally agree an amicable settlement for the very few serious complaints we receive, if the complaint is found to be genuine.

Period before departure within which written

cancellation is received

Amount of cancellation charge shown as a % of holiday price

Prior to 42 days before departure

Deposit only

28 to 42 days before departure date

30% of holiday cost


45% of holiday cost


60% of holiday cost


100% of holiday cost

Trading Charter

18

COACH SEATINGThere is a seating plan of the coach for each holiday, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used. We therefore reserve the right to alter a coach-seating plan and allocate seats other than those you have booked.

Requests for particular seats can be made on most holidays when booking but because allocations are made on a first come, first served basis you are recommended to book early. When your booking is confirmed you will be offered the best seats that are available at that time. If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking.

Specific seats will not be allocated on coaches that operate on feeder services between joining points and main holiday departure points, on coaches which carry out transfers to and from seaports or airports.

HEALTH & SAFETY ON HOLIDAYYour GP or your travel agent can provide you with the leaflet "Health Advice for Travellers" published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time.If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor's certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around, Exercise reduces any discomfort that may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

PASSENGER BEHAVIOURWe want all our customers to have a happy and carefree holiday. But you must remember that you are responsible for your behaviour and the effect it may have on others. If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. The coach driver/representative, ship's captain, or authorised official of other means of transport is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale shown above. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.We request that mobile telephones are not used on the coach, inorder to avoid disturbance to other passengers. We request that you do not play a radio or cassette without the use of earphones.

NO SMOKING POLICYWe operate a strict no smoking policy on all our coaches. We make frequent comfort stops. The no smoking policy of other carriers and suppliers will vary and will be supplied on request if you contact their appropriate head offices.

PETSWe do not allow pets to be taken on our holidays. RegisteredAssistance Dogs will normally be accommodated on UK holidays.

PICK UP POINT, ITINERARIES, TRAVEL DOCUMENTSAND PASSPORTYou are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point.

When you have paid the balance your tickets and luggage labels will be sent to you (or your travel agent) approx. 10 days before departure. Your ticket will show both the time and place of departure. Please notify the office at which you made your booking if you have not received your ticket within 7 days of the departure date or if you lose your ticket. Certain documents, for example theatre tickets, air or boat tickets may have to be retained and your driver/courier will issue them at the relevant point.

If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. Moving People Ltd. reserve the right to modify itineraries to conform with requests from the competent authorities through which the tour will operate. Operational problems can dictate short notice changes and bookings can only be confirmed if you are able to travel by other means.

Included excursions are detailed on the relevant brochure pageand refunds will not be made for any excursion not taken,Optional excursions may be booked and paid for in resort but these

will not form part of the package booked with us. Admission fees to buildings, grounds etc. included in the tour itinerary are included in the price of the holiday unless otherwise stated on the relevant brochure page.

WHAT HAPPENS IF I AM DELAYED?Your travel insurance may cover you for some delays. Where you are delayed for more than six hours in anyone day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals.

WHAT ASSISTANCE WILL YOU GIVE ME IF THINGS GOWRONG WHEN IT'S NOT YOUR FAULT?If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to £5000 per party.

SPECIAL NEEDSPlease notify us before you book if you or any member of your party has special needs or suffers from any disability.

We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know in advance. Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip. If you need advice or further information either you or your booking agent should contact us.

SPECIAL CARE FOR THE DISABLEDThe holidays in this brochure have been carefully planned to include as much of interest as possible. Inevitably some of the holidays include lengthy periods of travel and some walking on sightseeing excursions. Additionally, many of the hotels will have steps to contend with and may not possess lifts, and although we try our best to look after disabled passengers, it is important that you enter the word DISABLED in block capitals in the special requirements section of the booking form, together with a brief description of your disability. It is not always possible for our driver(s) to provide a sufficient level of care particularly in the case of single travellers with severe mobility problems and we advise that single travellers with such problems have a travelling companion to assist. We will make every endeavour to minimise the discomfort and inconvenience, but for obvious reasons are unable to make any guarantees.

WHEELCHAIRS AND MOBILITY SCOOTERSTransportation of wheelchairs and scooters is at the passengers own risk and we cannot be held responsible for any damage to them. Passengers must be able to assemble and dismantle their own scooters (into no more than 5 pieces) and each piece must weigh no more than 40lbs.

NEW FIRE REGULATIONS (from 1st October 2006): - Due to new Fire Regulations all hotel customers MUST be able to use the stairs to get themselves downstairs in case of emergency. Lifts cannot be used in case of fire and fire services will no longerbe able to assist clients downstairs. Guests unable to get themselves downstairs in an emergency situation can only be accommodated on the ground floor.

SPECIAL REQUESTSIf you will require a special diet please tell us before booking, or as soon as you are medically advised, and send us a copy of the diet. We will notify the hotel or hotels on your holiday but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so.Where we think this is likely to happen we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge. You must pay any extra costs incurred to the hotel prior to departure from the hotel.

You should also detail any other requests, for example, low floor rooms, particular rooms or locations on the special requests section of the booking form. We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement.

SINGLE OCCUPANCYOn any holiday there are only a limited number of single rooms.When a single room is available it may be subject to a supplementary charge and this will be shown on the holiday page. Once all single rooms are sold we may be able to offer a double room for single occupancy at a higher supplement.

CHILDREN'S REDUCTIONSChildren's reductions are available on most of our holidays, providing the child shares a room with two full fare-paying passengers. Please enquire for details at our office.

LUGGAGEIn the interest of the health and safety of our staff we request that you keep your luggage to one medium suitcase weighing no more than 40Ibs (18 kilos) per person. In addition, each passenger is allowed one piece of hand luggage of such a size that it can be stowed on the luggage rack or under your seat.

May we remind you that Moving People Ltd. cannot be held responsible for luggage or personal belongings carried on our vehicles, It is passengers' responsibility to ensure that their luggage is loaded on and off vehicles, Moving People Ltd. cannot accept liability for lost luggage unless this requirement is complied with.

LOST PROPERTYAny item of lost property will be held for a period of one month following the return of the holiday in accordance with minimum regulation laid down by the Road Traffic Act 1960 and The Public Services Vehicles (Lost Property) Regulations 1995.

OUR RESPONSIBILITY TO YOUWe accept responsibility for ensuring that all component parts of your holiday as described in this brochure are supplied to you at a reasonable standard and this includes Optional Excursions purchased through our employees or agents. If any such part is not provided in the advertised manner, we will pay you reasonable compensation unless the non-provision was due to circumstances which we could not predict and which were beyond our control, such as adverse weather, road or traffic conditions or the matters referred to in paragraph 4 b) above.

a) Please remember that some amenities (e.g. hotel lifts, swimming pools etc.) require servicing and may not therefore be available at some times. Some services may be affected by weather conditions and their availability is at the discretion of the provider of the service. Entertainment (particularly live entertainment) provided by the hotels is frequently subject to demand and its nature and/or frequency may be varied if there is lack of demand or insufficient numbers staying in the hotel.

b) Some excursion itineraries include the use of ferries and other forms of transport that can be affected by inclement weather, and may have to be cancelled or arrangements changed. Whenever possible a suitable alternative excursion will be offered.

c) The published running times of services are estimates only and we will not be liable for any loss (howsoever caused) arising from the delay or failure to operate services in accordance with published timings.

ENTERTAINMENTSome of the hotels used arrange additional entertainment. Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons.

DATA PROTECTION ACTIn order to process your booking and to ensure that your travelarrangements run smoothly and meet your requirements we,and your travel agent, need to use the information you providesuch as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper measures arein place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. The information may also be supplied to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Your data controller is our Administration Manager. You are entitled to a copy of your information held by us. If you would like to see this, please contact us.

We retain your full contact details and other information in securefiles and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about products and services [from either third parties] or ourselves please write to the data controller.

PUBLICATION DATE AND DETAILSThis brochure was printed in Great Britain 2011.

Trading Charter

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TRAVEL INSURANCE – DON’T LEAVE HOME WITHOUT ITA special travel insurance through Wrightsure Insurance that is underwritten by the United Kingdom branch of Union Reiseversicherung AG is available for all passengers travelling on our holidays. A summary of the cover is shown below. Full details of the policies, showing terms, conditions and exclusions are available on request. A copy of the policies will be sent to you with your booking confirmation. Moving People are an Appointed Representative of ITC Compliance Ltd who are authorised and regulated by the Financial Services Authority. Union Reiseversicherung AG is authorised in Germany by BaFin and subject to limited regulation in the United Kingdom by the Financial Services Authority

TRAVEL INSURANCE - IMPORTANT NOTICE Before you purchase this insurance Moving People is required to bring to your attention a number of important aspects:

Policy document: You should read the document carefully. It gives you full details of what is and what is not covered and the conditions of the cover. Cover will vary from policy to policy and insurer to insurer.Conditions, exclusions & warranties: Conditions and exclusions will apply to individual sections of your policy while general exclusions, conditions and warranties will apply to the whole of your policy.Medical expenses: Your policy does not provide private health treatment unless specifically approved by the emergency assistance service. You should carry an EHIC (European Health Insurance Card) or equivalent and use this at state facilities when travelling within the European Union.Health: Unlike many policies your Travel Insurance policy will provide cover for cancellation and curtailment due to a pre-existing medical condition provided that at the time of taking out this insurance and at any time prior to travel you are able to confirm that: You are not aware of any reason why you may have to cancel or cut short the planned trip.

If you have any medical condition which has been previously diagnosed, investigated or treated in any way, you have:

not had to consult a doctor about your condition (other than for a planned check up)

not had your medication changed due to exacerbation or instability of your condition

not been told you are terminally ill (unlikely to live for longer than six months)

You are not currently receiving or awaiting treatment for any illness or injury as a hospital day case or in-patient

If you have received medical treatment for any illness or injury as a hospital day case or in-patient within the 6 months prior to booking the trip that you have consulted with your Registered General Practitioner regarding your ability to participate in the planned trip and had your records noted accordingly

You do not have any psychological disorder such as depression, anxiety, stress, or illness causing mental instability

You are not travelling for the purpose of obtaining medical treatment abroad You are not currently residing in a nursing home

Please NOTE that there is no cover for claims arising directly or indirectly from a known pre-existing medical condition of non travelling close relatives or close business associate or any recognised complication caused by the known pre-existing medical condition

If any of the above are not true at the point of purchase then unfortunately we are unable to offer cancellation or curtailment cover as a result of your pre-existing medical condition or complication of it.

It is also essential that you advise us of your necessary cancellation at the earliest opportunity.

Your attention is drawn to the fact that Cancellation cover is limited to the date of diagnosis of a new condition or the date of exacerbation of an existing condition, as confirmed by the treating doctor or general practitioner. If the cancellation charge increases between the date of exacerbation of the existing medical condition and the date you cancel you are liable for the additional charges applied as a result of the delay in cancellation.

Hazardous Activities: If you are taking part in activities that present a risk of injury, including scuba diving and water sports, check that your policy covers you.Property Claims: These claims are paid based on the value of the goods at the time you lose them, and not on a ‘new for old’ or replacement cost basis, unless otherwise stated in your policy. Your policy will set out what proof the insurer needs to support a claim.Policy Limits: Most sections of your policy have limits on the amount the insurer will pay under that section. Some sections also include other specific limits, for example: for any one item or for valuables in total. You are advised to check your policy if you intend taking expensive items with you.Policy Excesses: Under most sections of the policy, claims will be subject to an excess. This means that you will be responsible for paying the first part of the claim. The amount you have to pay is the excess. You may be able to pay an additional amount to remove the standard policy excess.Reasonable Care: You need to take all reasonable care to protect yourself and your property, as you would if you were not insured.Fraud: The making of a fraudulent claim is a criminal offence. Your insurer may be recording details of claims on an anti-fraud register.Complaints: Our Insurers set high standards, if you are not satisfied with the insurance policy, please refer to the policy wording which contains full details of the complaints procedure.‘Cooling Off ’ Period: Your policy will have a ‘cooling off ’ period during which you can cancel the policy and get a refund, if you have a justifiable reason for being dissatisfied with the cover it provides.

Your policy is governed by the law of England and Wales unless you and your insurers have agreed otherwise.

If you would like more information, please contact your Tour Operator; particularly if you feel the insurance may not meet your needs.

These details are not a substitute for your insurance policy. Please make sure you read your policy carefully

PLEASE NOTE:Moving People only offers travel insurance from a single insurer – URVYou will not receive advice or a recommendation from us for travel insurance. You will need to make your own choice about how to proceed

Policy excess: You will have to pay £15 when your claim is for Loss of Deposit. You will have to pay £50 when your claim is for cancellation, abandonment or curtailment when your trip is over 3 days. You will have to pay £30 for emergency medical expenses. You will have to pay £30 when your claim is for personal possessions or personal money. You will have to pay no excess for Personal Liability Claims other than when the claim is for damage to Third Party Property when the excess is £250.

Travel Insurance

Cancellation up to £1,500 (UK Trips & European trips)

Departure delay £20 after 12 hours delay, £10 after each subsequent 12 hour delay (max £60)

Abandonment after 12 hours up to £1,500 (UK Trips & European trips)

Missed departure up to £100 (UK trips) £300 (European trips)

Personal possessions up to £1,500 maximum per item: £200 total of valuables: £200

Delayed possessions up to £100 if your possessions are delayed by more than 12 hours from arrival at your resort

Personal money up to £200

Loss of travel documents up to £200 for travel and accommodation costs necessary to replace your lost travel documents

Emergency medical expenses up to £2,000,000 (includes 24 hour emergency assistance) £1,000 (UK trips)

State hospital benefit £15 per day, up to maximum of £450 (£10 per day up to a maximum of £100 UK trips)

Curtailment charges up to £1,500 (UK Trips & European trips)

Personal liability up to £2,000,000

Personal accident Death: £15,000 (£7,500 65 & over) Loss of Limbs: £15,000 Permanent Total Disablement: £15,000

Legal advice & expenses up to £10,000

Our policies provide up to the following cover per person:

Junction 7 Business Park, Accrington, BB5 5JW

Tel: 01254 872000 Fax: 0871 714 3115

Website: www.movingpeopleltd.co.uk

Email: [email protected]

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