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July-September 2015

“Committed to Customer Satisfaction,

Software Excellence & Integrity”

“Technology Driven, Customer Focused.”

MSD Mission & Vision 1

Word from Management 1

Module Corner – Emortelle Tip 1

Staff Corner – MSD Internship 1

Staff Corner – Mrs. Vashti Paul-Khan –

daughter’s SEA success

2

Staff Corner – Mr. Shawn Mills 2

Customer Corner– KACI & KKO 2

Community Corner– MSD Staff donation

to St. Lucian secondary school student

3

Health Corner–10 Mins here and there 3

Inspirational Corner 3

Humor Corner 3

Heritage Corner 3

Credit Union Month-October 2015 4

Technology Corner– Tech Bite 3

…..In this Issue…..

Users will no longer be required to close ML months in the latest release of Emortelle v9.1b. However,

users who wish the addi�onal protec�on of securing closed periods, may perform the ML close func�on,

which will merely make a copy of the closed period transac�ons and will be completed in under 5 minutes.

Addi�onally, the func�on can be performed while the system is ac�ve and does not require interrup�ng

ATM or GIA online services.

The feature will increase overall efficiency and eliminate the poten�al for a)er closing inconsistency, due to

the extensive and intrusive opera�ons previously performed by this func�on.

In order to ensure read only access to closed periods, Emortelle v9.1 will introduce the concept of an Audit

Date. The Audit Date should reflect the actual external audit date and has the following proper�es:

Absolutely no ML or GL transac�ons are allowed on/before this date

This date cannot be reset or changed by user

Must be incremented by a special user in the Set Date module.

Emortelle v9.0 and v9.1a customers can contact Technical Support to implement this cost free feature.

To develop and deliver reliable, feature-laden software, quality customer service and the highest

quality solutions to our customers, resulting in end user satisfaction, thereby positioning the company as

a leading, total solutions provider.

To be the industry leader in software development within the Caribbean, Central & Latin America region,

providing the highest standards in quality, customer service, and software solutions for the financial

services sector, and all other related industries.

Did you know that you can set the System to auto generate specific reports?

The Job Streams module can be used to specify which reports should be run automa�cally and gives the user the

ability to indicate the frequency that these auto reports should be generated. The user can specify up to 10 reports

that can be generated automa�cally

Once the Job Streams have been setup to run in the auto process, when the user logs in (a user with auto process turned on), the System will

a5empt to run the job streams. The System will determine whether the next run date of any of the reports is the current date or has passed. If any

sa�sfy this criterion, it will generate the report using the work date (end date) of the report as the last month end. If the current date is a month end

then the current date will be used. Once completed, the system will increment the next run date appropriately and the report will be saved to the

output file indicated in the module.

Contact an MSD Representa�ve to have this feature ac�vated.

Module Corner- Emortelle Tip

MISSION

VISION

Staff Corner– MSD’s Internship

MSD welcomed two interns, Mr. Nicholas Dookie and Mr. Kheshwar Parsan, to our Quality Control and Assurance Department for the period August

3rd

to September 30th

2015, on a contractual basis. Mr. Dookie and Mr. Parsan were hired to assist during this busy period with the intent of being

offered a permanent posi�on at the end of the contract. Both trainees were given the same opportunity to perform assigned tasks, in our fast

paced and progressive environment, without prior knowledge of our so)ware, and they both func�oned well. During the period Mr. Dookie

displayed a keen aBtude, worked well with other team members and expressed good communica�on skills, and therefore, at the end of the period,

was offered a permanent posi�on, which he accepted. Welcome aboard Mr. Dookie!


Shanecia Kylee Graham is the fi)h and last child of MSD’s Technical Services Manager Ms. Vash� Paul-Khan. In this year’s Secondary Entrance

Assessment (SEA) examina�on, Shanecia qualified for her first choice school: the pres�gious St. Joseph’s Convent, St. Joseph. She has been part of

the MSD family since birth and was the youngest par�cipant (as a featured guest) in the first-ever “MSD’s Got Talent” compe��on.

According to her mother, “Shanecia is a child who seems to know exactly what she wants, and knows how to get it. At age 3, I watched her select a

DVD movie of her choice, insert it in the player and climb up on the sofa, with remote in hand, to watch her movie. She didn’t need anyone to do it

for her. She would also memorize some of the dialogue to re-enact her favorite scenes. More recently, when I would fret that she was not studying

hard enough for SEA, she would say nonchalantly, ‘Mommy, don’t worry, I got this’ -- that made me pray even harder! I truly believe that she is

blessed.

Shanecia never ceases to amaze me with her effervescent personality and animated conversa�ons. She is compassionate and has a great sense of

humor. She says she wants to be a designer, so I thought fashion, but she says no everything from interior, exterior, logos etc. Maybe she is part of a

new breed, leaving me to believe that great things are in store for her.”



Staff Corner- Mrs. Vashti Paul-Khan – daughter’s SEA success

July-September 2015

On August 02, 2015, Mr. Shawn Mills, Senior Business Analyst, celebrated his 10-year anniversary at MSD. Mr. Mills

started on August 02, 2005 as a Technical Support Representa�ve and stayed at this posi�on un�l August 2009. He

was then promoted to Business Analyst in September 2009; then to his current post of Senior Business Analyst in

October 2013.

Mr. Mills is currently pursuing his MSc. in Financial Management with the Herio5 Wa5 University, but already holds a

BSc. in Compu�ng & Informa�on Systems (Hons) from the University of London; and is a Project Management

Professional (PMP) with the Project Management Ins�tute.

When asked what about MSD made him stay on for 10 years, Mr. Mills responded “Great things in business are never

done by one person; they're done by a team of people. It is for this reason I have enjoyed my stay at MSD and hope to

spend many more.” Mr. Mills plans to own and manage a business in the future, to provide an individual with the

Staff Corner- Shawn Mills– Senior Business Analyst

same opportunity MSD afforded him. His words of encouragement to all are: “If you find something you enjoy doing in life, you would never have

to work a day in your life.”

In November 2014, MSD broke the barriers to entry and penetrated a new market signing its first ever Micro

Finance (MFI) Client, Kris an Charles Investment Limited (KACI) as one of its newest customers. KACI, a family

owned business, is the largest MFI with ten (10) branches spanning the length and breadth of the beautiful island

of Jamaica. MSD embraced this new challenge with the primary purpose of fulfilling one of its key strategic

objectives “diversification of our customer base”. From all indicators, this challenge was successfully met, after

undergoing an intensive three weeks of user training and one week of on-line implementation. KACI successfully

went online with Emortelle in September 2015. We at MSD take this opportunity, with great pleasure and pride, in

welcoming KACI to the Emortelle family, and look forward to a very long and fruitful symbiotic relationship. KACI

has surely opened the door into the MFI market as MSD moves forward to continuously diversify its customer

base.

Customer Corner- Kris an Charles Investment Limited (KACI)

Krediet Kooperatie Ogem (KKO) In April 2015, again MSD continued to diversify, when its first Dutch speaking customer came on board. Krediet Kooperatie Ogem, located in Suriname, is an upcoming credit union that services members of the Suriname national utility company to which it is attached. There are various branches of this utility company where Emortelle will be accessed remotely across the country. MSD prides itself on the Pincode technology, which will be implemented within the system when KKO goes live in October 2015.

“Emortelle was made for the customer and not the customer for Emortelle.”




Get 10 Mins in here and there

You brush your teeth every day; exercise is equally

important for your daily rou�ne. Turn off the TV or

computer, and get at least 30 minutes

of exercise every day. But don't feel like you have to

be an athlete. Walking is great exercise. Get 10

minutes here and there during the day. It all counts

It gives me great pleasure to write this column in awe of my colleagues who showed great

enthusiasm, care and generosity when they were called upon to sponsor school text

books for a child from St. Lucia. I received an email from my friend in St. Lucia who is a

single parent, and was unable to acquire text books for her daughter who goes to St.

Joseph’s convent in St. Lucia. Secondary school text books are quite expensive, so I

decided, instead of trying to acquire the books on my own, to solicit the assistance of my

good colleagues who immediately jumped in and decided to purchase the books. Each

colleague began by book number 1 sta�ng, “I will purchase book no. 1.” Next stated “I will

purchase book no. 2” and so on un�l there were no more books on the list.

The books were purchased and sent to St. Lucia by someone who was visi�ng from there.

We have together made a li5le girls’ dream come through.

Edited thanks from the parent: “Please thank your wonderful co-workers who were so willing to assist; Truly, their investment will not go unnoticed. My prayer is that the God, who sees all

things, will reward them, and cause His favour to be resident in their lives. One day, I hope I get

the opportunity to behold their faces, and thank them for their availability and generosity.”

I take this opportunity here to again say many thanks to my colleagues for their kindness,

which they never hesitate to show. It is not the first �me that something like this was

asked of the staff and again they have shown that they are a very caring bunch of people.

“It is in giving that we receive.” God bless you all.

July-September 2015

Murphy’s Law on Compu"ng

1. When using a computer, whatever happens, be-

have as though you meant it to happen.

2. When you get to the point where you really un-

derstand your computer, it’s probably obsolete.

3. The first place to look for informa�on is in the

sec�on of the manual where you least expect to

find it.

4. When the going gets tough… UPGRADE!

5. He, who laughs last, probably has a backup.

Microso) just released their new Office 2016 suite of desktop applica�ons for both Office

365 and on-premises customers. Many observers are poin�ng out that Office 2016 is

firmly focused on the cloud and Microso) is concentra�ng its engineering investment in

features that leverage Office 365. Some of the new features work on-premises, but only if

you upgrade your environment with Exchange 2016, SharePoint 2016, etc.

One nice feature available to on-premises customers is Outlook 2016's capability to use

online searches when the client is connected to the network. To help with installa�ons,

Microso) has also released the Office 2016 Deployment Tool. Source: www.cunews.com

– So�ware Updates.

There is a saying: If you want something done right,

you’ve got to do it yourself. If you don’t ask anybody

for anything or open your heart to them, they can’t

hurt you. But this mindset will keep you from trus�ng

God. Life is simple and peaceful when we come to God

like li5le children and say, “God, I don’t want to live on

my own. I want to trust You. When I don’t know what

to do, I’ll trust You. When I don’t understand why, I’ll

trust You. I’ll do my part with Your help, and when I’m

done, I’ll trust You to do the rest.” Proverbs 3:5,6

says, Trust in the Lord with all your heart, and lean not

on your own understanding; in all your ways

acknowledge Him, and He shall direct your

paths (NKJV).

Microsoft Office 2016

Republic Day was removed from the official calendar of holidays

from 1999 to 2001 to make way for the Spiritual Bap�st (Shouter)

Libera�on Day which is celebrated on March 30th. The Republic

Day holiday was reinstated in 2002.

Inspirational Corner

Community Corner- Contribution to St. Lucian

Student

Heritage Corner


Contact Us

Give us a call for more informa�on about our services and products

Micro So)ware Designs Ltd Cnr Aus�n Street & Eastern Main Road, St Joseph, Trinidad, W.I.

(868) 663-2768 [email protected] Visit us on the web at www.msd-5.com

(www.twitter.com\MSDTWEET84)

July– September 2015



World Council of Credit Unions announced the 2015 Interna�onal Credit Union (ICU) Day® theme — "People Helping People®" — that embraces the

longstanding Credit Union philosophy. ICU Day is celebrated annually on the third Thursday of October and will take place this year on October 15,

2015.

In recogni�on of Credit Union Month, October 2015, the management and staff at MSD

extend to all our trustworthy and commi5ed Credit Union customers throughout the

Caribbean islands and the world at large, an evenZul, produc�ve Credit Union Week

[October 11-18], and a blessed and reflec�ve Interna�onal Credit Union Day, Thursday

October 15th 2015.

Take Advantage of MSD’s Special Emortelle Offers geared towards Credit Unions/

Financial Ins�tu�ons, in support of Credit Union Month 2015.

EMORTELLE ADDITIONAL USERS LICENSE

Category Discount %

1 to 3 15%

4 to 7 20%

8 to 10 25%

11 and above 30%

Get 30% off Emortelle’s Newest Pay-to-Use Accounts Receivable Module

Call us for quotation & terms and conditions of these specials.

Credit Union Month October 2015

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