Art of CommunicationArt of Communication

In the Light of Self In the Light of Self DevelopmentDevelopment

Victor KannanVictor Kannan

Paradigm ChangesParadigm Changes Changing TimesChanging Times Changing MindsetChanging Mindset Changing sensitivity to words and its Changing sensitivity to words and its

meaningmeaning

Continuous evolution of Continuous evolution of consciousnessconsciousness

One has to learn constantlyOne has to learn constantly&&

PRACTICE TOOPRACTICE TOO

Importance of LanguageImportance of Language Communication requires conversion of Communication requires conversion of

thoughts to a languagethoughts to a language

Master the languageMaster the language• Learn wordsLearn words

Localize Localize

Body LanguageBody Language

AVOIDAVOIDDISCONNECTING LANGUAGEDISCONNECTING LANGUAGE

MORALISTIC JUDGMENTMORALISTIC JUDGMENT- good, bad, right, - good, bad, right, wrongwrong

LABELSLABELS BLAMEBLAME - implying fault - implying fault NO CHOICENO CHOICE - - ‘‘cancan’’tt ’’ ‘‘mustmust’’ ‘‘have tohave to’’ DEMAND DEMAND - open or hidden threat- open or hidden threat IMPOSING MY JUDGMENTIMPOSING MY JUDGMENT - - ‘‘shouldshould’’ ‘‘oughtought’’

Improving Speaking EnglishImproving Speaking English Reading newspapers Reading newspapers  Watching English moviesWatching English movies Writing down new words and Writing down new words and

understanding its usageunderstanding its usage Paying attention to sentence constructionPaying attention to sentence construction

Learning 5 new words and its usage a day Learning 5 new words and its usage a day will drastically improve one's languagewill drastically improve one's language

Non Verbal CommunicationNon Verbal Communication Dress neatly Dress neatly Smell rightSmell right Be PunctualBe Punctual

• Shows you careShows you care Prepare for the audiencePrepare for the audience Have a good knowledge of the Have a good knowledge of the

subjectsubject

Dark ShadowMy mother, a meticulous housekeeper, often lectured my father about tracking dirt into the house. One day he came in to find her furiously scrubbing away at a spot on the floor and launching into a lecture. "I don’t know what you’ve brought in," she said, "but I can’t seem to get this out."

He studied the situation for a moment and, without a word, moved a figurine on the window-sill where the sun was streaming in. The spot immediately disappeared.

Farm and Family

A man and his wife were taking an afternoon drive through the countryside. They had just had a big argument and were not talking to one another. Finally the husband decided to break the silence and say something sarcastic to his wife: “Look at all the cows and pigs in the pasture. Don’t they remind you of your relatives?”

The wife replied, “Yes, they do. They remind me of my in-laws.”

Five Simple LessonsFive Simple LessonsTo Improve your communication skillsTo Improve your communication skills

Lesson 1 - Be Positive & Lesson 1 - Be Positive & Precise Precise

Tell people what you want done and Tell people what you want done and NOT what you don't want done, what NOT what you don't want done, what you like NOT what you don't like. you like NOT what you don't like.

To draw attention, you must be brief, To draw attention, you must be brief, precise and may confirm once. precise and may confirm once.

Identify monotony, monologue and over Identify monotony, monologue and over communication. communication. • Avoid them as it will lead to blunting Avoid them as it will lead to blunting

the listener's attention.the listener's attention.

Lesson 2 – ObserveLesson 2 – Observe Ask a friend to record your Ask a friend to record your

conversation with people and listen to conversation with people and listen to its playback and improve.its playback and improve.

Observe your reaction to your parents, Observe your reaction to your parents, children, siblings and spouses and see children, siblings and spouses and see if you behave the exactly same manner if you behave the exactly same manner as your dislike of those dear ones. as your dislike of those dear ones.

Lesson 3 – Teach yourselfLesson 3 – Teach yourself

Listen to great speeches and learn what Listen to great speeches and learn what and how the speaker speaks and holds and how the speaker speaks and holds the attention of the audience. the attention of the audience.

You will normally find them in short You will normally find them in short speeches like Ted, Presidential speeches speeches like Ted, Presidential speeches and commemoration addresses.and commemoration addresses.

Join Toast Masters International. Join Toast Masters International.

Lesson 4 – Listen WellLesson 4 – Listen Well Intonation, pauses, acknowledgements Intonation, pauses, acknowledgements

are all part of listening.are all part of listening. A great listener alone can be a great A great listener alone can be a great

communicator. communicator.

Create opportunity to interact with Create opportunity to interact with open ended questionsopen ended questions

Avoid antagonism & argumentationAvoid antagonism & argumentation

Lesson 5 - PrepareLesson 5 - Prepare Mind body languageMind body language

• Smile, Eye contactSmile, Eye contact

Be organized! Tell jokes and storiesBe organized! Tell jokes and stories

Have pictures, quotes and charts Have pictures, quotes and charts

Be Precise with time and the message. Be Precise with time and the message.

Lesson 6 – Finally Use your Lesson 6 – Finally Use your heartheart

Using the heart does not mean Using the heart does not mean emotionalemotional

Be Caring and Concerned Be Caring and Concerned

Be Sincere and HumbleBe Sincere and Humble

Leave the audience with a nice feeling Leave the audience with a nice feeling

VideosVideos

http://http://www.youtube.com/watch?vwww.youtube.com/watch?v=4kyvjEpXuPg=4kyvjEpXuPg 3 Min – (Speaking 3 Min – (Speaking Effectively – Videojug) Effectively – Videojug)

http://http://www.youtube.com/watch?vwww.youtube.com/watch?v=c8_BIamLESg=c8_BIamLESg - 6 min (Improve your - 6 min (Improve your speaking – Conor Neill)speaking – Conor Neill)

Thank youThank you