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MCS E-Learning Content Publishing Checklist

MCS E-Product Development Checklist

Table of ContentsMCS E-PRODUCT DEVELOPMENT CHECKLIST.................................................................................................1

PURPOSE OF THIS FORM.........................................................................................................................................2DIRECTIONS..........................................................................................................................................................2HOW TO USE THIS FORM........................................................................................................................................2

PART ONE: OVERVIEW.................................................................................................................................. 3

OWNERSHIP.........................................................................................................................................................3PRODUCT INFORMATION.........................................................................................................................................3

PART TWO: CONTENT DEVELOPMENT NEEDS................................................................................................5

PRODUCT FORMAT................................................................................................................................................5TEST FORMAT.......................................................................................................................................................7LEARNER PROFILE................................................................................................................................................10LEARNER DEMOGRAPHICS.....................................................................................................................................10EVALUATION TOOL..............................................................................................................................................12CERTIFICATE.......................................................................................................................................................13

PART THREE: DELIVERY IMPACT ................................................................................................................. 14

(Part Three is to be completed by Product Owner, Project Manager and Technical Manager)......................

PART FOUR: SALES AND MARKETING.......................................................................................................... 15

(Part Four is to be completed by Product Owner, Project Manager and Marketing Manager)......................

PART FIVE: PROJECT LAUNCH MILESTONES.................................................................................................16

(Part Five is to be completed by Product Owner and Project Manager).........................................................

Created [7-02-12] Version 4.2 of 18


Purpose of this FormThis form has been developed in order to record the important details around a new MCS Content Product or an update project for an existing product. The questions here will help the technical support teams determine what workflow steps will be necessary to publish the authored content through the online database so that it can be delivered to customers. We have also provided some milestone deliverables at the end of the form to assist the Product Project Manager with scheduling enough time for the publishing activities.

Directions Please make sure to review and answer all questions that are appropriate. You should begin completing this form once you have a definition of a product or update to a product. If you cannot answer the questions, you probably have some more planning to do before you are ready to engage in the discussions of the publishing process.

Remember that there are two workflows to producing an e-learning product:

- Develop the content (engage subject matter experts and designers)

- Publish the content through the online database so it can be delivered through the LMS to e-learning customers.

This form is intended to assist with defining the components of the product so that we can establish the Publishing workflow. There may be many activities around the Development process that will take place that are not represented in this document.

When this form is completed, or at least the required fields are completed, please return it to Johnel Furmanek. This will signify the beginning of ‘scoping’ your project. Once we have the required information, we can provide schedule dates and actually commit resources for the publishing workflow.

If you have questions regarding any part of this form, please call Johnel Furmanek at 314-447-8529, Peggy Simpson at 314-447-8527, or Brajesh Upadhyay at 404-799-4076.

How to Use this Form To open a link: copy and paste the address into your browser’s URL.

Tab key: Press the Tab key on your keyboard to move answer to answer. If you need to move backwards, hold down the Shift key and press the Tab key to more backwards one answer at-a-time.

Checkboxes: To add an ‘X’ in a checkbox, press the spacebar on your keyboard. (Or, you can click inside a checkbox to add an ‘X’). To remove an ‘X’ in the checkbox, either click inside the checkbox using your mouse, or the press the spacebar on your keyboard.

Text boxes: Click inside the text box and type the text or date. You can also copy and paste text from a Word document into the text box.



Part One: Overview Ownership

1. Who are the Team Members for this project? [Product Owner, Project Manager, Technical Product Manager, Marketing Manager, Clinical Editor, etc. - Enter names in text box below.]

Product Information

1. What is the Product Title? [Enter in text box below.]

2. Who is the Target Audience? (e.g., RN’s, Coders, Medical Professionals) [Enter in text box below.]

3. What is the Desired Launch Date (available to sell to customers)? [Enter in text box below. (mm-dd-yyyy)]

4. What is the Product Type?

New product

Replacement Product

a) What is the sunset date of the current product?

b) Is this a fixed sunset date?

Yes

No


MCS E-Learning Content Publishing Checklistc) Date that legacy content will no longer be assignable

d) Date that legacy content will no longer be available to complete

Update to Existing Product

a) Type of change [check all that apply]

add lesson(s)

delete lesson(s)

content revision

test revision

5. What is the Sales Model? [Select all that apply.]

Institutional subscription license

Institutional seat license

Connect

Ecommerce

Included in Bundled Lessons

6. What is the date by which the content needs to be reviewed? (This date does not expire the content, but reminds the product owner the content is up for review.)

Review by date [Please place in text box below.(mmddyyyy)]

Content does not need to be reviewed



Part Two: Content Development Needs

Product Format(Note: SCORM content is content that we are developing with a partner

SQL content is content built internally, delivered with the MCS player)

1. What is the format of the content?

Choose Lesson Format

SCORM SQL

Choose Test Format

SCORM SQL

a. If you selected SCORM content, explain the SCORM portion. [e.g., What is the make-up of the content or the course? Is it a single lesson, or a course with its own menu and multiple lessons inside? - Explain in text box below]

b. Standard SCORM 1.2 compliant?

Yes

No [Explain in text box below]

Ex: SCORM 2004 special reporting

c. Format of files:

One SCO per SCORM package (each lesson has an imsmanifast.xml file) Most Common and Recommended

All SCO/lessons contained within one SCORM package (all lessons within single imsmanifest.xml file)

d. Items tracked by default:

Lesson Status

Score

Bookmark

If more is needed please explain below (may require PTG involvement):



e. Has the vendor of the SCORM files been provided the link to our SCORM compliance documentation? [The document is available at the bottom of http://www.mcstrategies.com/ContentDevelopment/Documentation.html]

Yes No

2. When do you expect lesson storyboards to be delivered to production? [Enter a date range for first to last in text box below and any optional information.]

(mm-dd-yyyy—mm-dd-yyyy)

3. When will Lesson Information page be delivered to production?

4. Product specific copyright?

Yes [enter product specific copyright language in text box below]

No

5. Will audio be used?

Yes

No

a) Who will be responsible for audio?

E-Learning Development

Product Owner and team

b) Has audio already been recorded?

Yes, please skip to question #6

No

c) How many talents do you need?


http://www.mcstrategies.com/ContentDevelopment/Documentation.html

MCS E-Learning Content Publishing Checklist Single narrator

2 or more talents

d) Is audio exactly as text or in addition to screen text?

Exactly as text

In addition to text

Optional text box below.

6. Will video be used?

Yes

No

a) Do video files (DVD, mpg, mov, avi, etc.) already exist?

Yes, please skip to question #7

No, original video will need to be shot. [Please identify the format of the files for the video we will receive]

7. Multi-Media Needs

Existing templates from MCS media library

Custom (modifications to existing templates, animated splash intros, etc.)

Explain types of custom Flash media (interactive or passive) needed.

Test Format1. Will there be a Pre-test?

No (pretest option is turned off)

Yes. If Yes, answer the following questions.

a) Is the pre-test the same as the post-test? Yes No

b) Will passing the pre-test make the lesson complete? Yes No

a. What is the required minimum passing score?


MCS E-Learning Content Publishing Checklist 70%

75%

80%

Other [enter in text box below]

c) Will the pre-test pull from a separate test bank than the post-test?

Yes

No

d) What type of pre-test questions will be included? [Select all that apply.]

Multiple Choice

Multi-Select (Two or more correct choices)

True/False (Yes/No, or other 2 choice)

Other (Will likely require development time) [Explain in text box below]

e) Will pre-test questions include rationale?

Yes

Include a single rationale only for each question, i.e. correct or incorrect, followed by the same rationale statement for each answer choice.

Include a different rationale for each answer choice of each question.

No

f) Do you want the client to be able to change the number of questions in the pre-test? (Note this is not an option for accredited lessons.)

Yes

No

g) What general pre-test instructions will be used?

Default Clinical

Default Coding

Custom [explain in text box below]

2. Will there be a Post-test?


MCS E-Learning Content Publishing Checklist No

Yes. If Yes, answer the following questions.

a) Do all lessons have a test?

Yes

No. If No, answer the following:

For those lessons without a test, is the learner required to touch every page in the lesson in order for the system to mark the lesson complete?

Yes No

b) What is the required minimum passing score?

70%

75%

80%

Other [enter below]

c) What type of test questions will be included? [Select all that apply.]

Multiple Choice

Multi-Select (Two or more correct choices)

True/False (Yes/No, or other 2 choice)

Other (Will likely require development time) [Explain in text box below]

d) Will test questions include rationale?

Yes

Include a single rationale only for each question, i.e. correct or incorrect, followed by the same rationale statement for each answer choice.

Include a different rationale for each answer choice of each question.

No

e) Do you want the client to be able to change the number of questions in the test? (Note this is not an option for accredited lessons.)

Yes

No


MCS E-Learning Content Publishing Checklistf) What general test instructions will be used?

Default Clinical

Default Coding

Custom [explain in text box below]

Learner Profile1. Do we need to collect this information? [Select all that apply]

Profession (RN, MD, DO, etc)

Position Title

Licensure/Registry/Certification #

State of Licensure

Licensure/Registry Expiration Date

Learner Demographics2. What demographic information do we need to collect? [Select all that apply.]

Learner’s Name (first and last)

Address

City

State

Country

Zip Code

Email Address

Employer’s Name

Employer’s City

Employer’s State

Employer’s Country


MCS E-Learning Content Publishing Checklist3. Is there Learner Profile and Demographic information that is required to access a

certificate?

No

Yes [Select all that apply]

Profession (RN, MD, DO, etc)

Position Title

Licensure/Registry/Certification #

State of Licensure

Licensure/Registry Expiration Date

Learner’s Name (first and last)

Address

City

State

Country

Zip Code

Email Address

Employer’s Name

Employer’s City

Employer’s State

Employer’s Country

4. Do we need to provide reports to partners?

No

Yes [Select all that apply]

Learner Profile

Learner Completion Information

Learner Demographics

Other [Describe in text box below, e.g. geographic location only]



Evaluation Tool1. Will there be an Evaluation Tool used for this course?

No

Yes, default eval that displays on the lesson plan screen

Yes, default clinical accredited content eval

Yes, customized eval (please provide eval mockup)

[Examples of Evaluation Tools are available on the URL address shown below. Copy and paste the address below into your browser’s URL to open the template for the Evaluation Tools.]

http://www.mcstrategies.com/ContentDevelopment/

[From the open template, copy and paste the Evaluation Tool you will be using in the text box below.]

2. Is the Evaluation Tool Optional or Mandatory.

Optional

Mandatory (Turn eval link ‘off’ on lesson plan page)


3. Does the product owner or vendor need periodic reports from the eval survey? (accredited content please confer with Eileen Robinson)

Monthly

Quarterly

Bi-annually

Annually




Certificate5. What type of certificate will this product offer?

Accredited

Non-accredited

None

6. Please list the accrediting providers for the certificate of completion [Select all that apply.]

AACN AORN CRCE/AARC PTAG

AAPC ASRT ENA RCCB

ACMCS CECBEMS LPTB Other _________

AHIMA Contemporary Forums Mosby

7. Will we be handling the certificate in the LMS or will we be redirecting the learner to a vendor’s site to handle?

LMS [Examples of existing certificates are available on the URL address shown below. Copy and paste the address below into your browser’s URL to open the template.]

http://www.mcstrategies.com/ContentDevelopment/

[From the open template, copy and paste the certificate you will be using in the text box below.] Link will redirect to vendor site [Please paste the vendor’s URL in the text box below]

8. Will the certificate be offered at the lesson or course level?

Lesson

Course


MCS E-Learning Content Publishing Checklist9. Are there any prerequisites that need to be considered for a certificate of completion?

Yes If yes, please enter the prerequisites in the text box below.

No

10.Please attach a spreadsheet containing all the lesson titles, accrediting providers, type of units, hours, index numbers and dates of accreditation or enter in table below. Project Manager will provide this information and will update if there are changes. [Hit the tab key to move to the next column or to insert another row.]

Lesson TitleAccrediting Providers Type

Hours

Index Numbers

Start Accrdtn. Date

End Accrdtn. Date

Part Three: Delivery Impact

To be completed by Product Owner with input from the Project Manager and the Technical Product ManagerThe purpose of this section is to evaluate/analyze the product information to determine the impact this may have on the customer when the product is rolled to production; or to discuss potential development changes that may be necessary due to the business rules for delivering this product.

New Content1. Does the product require specific LMS functionality, such as business rules for assigning,

completing, or scoring the lessons or course, special administrator permissions, restrictions on test retakes, etc?

Yes [explain in text box below]

No

2. If the product is scheduled to be delivered as a Connect solution, is there any product functionality restrictions for connect? (such as: checklists not available, assessment not available, instructor guide not available, etc. [explain in text box]



Updated Content1. If this product requires sunsetting current lessons, please describe the sunsetting plan

requirements including lesson details, customer options for current lessons when product is delivered and timeframe for sunsetting.

Part Four: Sales and Marketing

To be completed by Product Owner, Project Manager and Marketing Manager

1. Has a customer Communication Plan been developed?

Yes

No

a. Who is the owner of the Communication Plan?

b. Date communication(s) to be sent?

2. Has an internal Communication/Training Plan been developed for Sales, Technical Services and Client Services?

Yes

No

a. Who is the owner of the Communication Plan?

b. Date communication(s) to be sent?


MCS E-Learning Content Publishing Checklist3. Has a catalog description been created or an existing one updated?

No. If no, when will it be ready? (enter the date)

Yes. If yes, copy the catalog description below in the text box.

Part Five: Project Launch Milestones

To be completed by Product Owner and Project Manager

1. Has functional acceptance testing been completed? (Including certificate business rules)

Yes

No (explain in text box below)

2. Has UAT been completed?

Yes


3. Do we have Product Owner approval that product is ready to launch?

Yes


4. Has the product been added to the Client Services Demo site upon completion?

Yes




5. Has the product been added to the Sales Demo site upon completion?

Yes


6. Has Client Services training been conducted?

Yes


7. Has Sales training been conducted?

Yes


8. Has Technical Services training been conducted?

Yes


9. Has the customer impact been resolved, if needed?

Yes


10. Is the LMS functionality ready, if needed?

Yes




11. Has the product owner requested this product be added to the Client Detail Form and the calculator by Kathie O?

Yes


12. Has the product been added to Sales Force by Brandon Ward?

Yes


13. Has the product owner determined with sales what the pricing will be?

Yes


ALL ITEMS MUST BE COMPLETED BEFORE PRODUCT CAN BE LAUNCHED


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