in pursuit of emotions at the workplace
TRANSCRIPT
In pursuit of emotions at the workplace
Why are group emotions
important ?
Cognitive Culture vs Emotional Culture
Sigal Barsade and Olivia A O’Neill, HBR 2016
Emotions drive superior performance
Emotional Contagion
Sigal Barsade
The new workforce
So let’s understand emotions
The Circumplex model of Emotions
Russell (1980)
ACTIVE
PASSIVE
PLEASANTUNPLEASANT
* Excited
* Happy
* RelaxedTired *
Bored *
Gloomy **
Content
Frustrated *
Angry *
NEUTRAL
Tense *
During CHANGESympathy…
Compassion
Quy Huy, various research papers
When
Hope … OptimismMOBILISING PEOPLE
For
Joy… Playfulness
INNOVATION
So how do we harness group
emotions ?
Emotional Intelligence – Why it can matter more than IQ Daniel Goleman
(1995)
SELF AWARENES
S
SOCIAL AWARENES
S
SELF MANAGEMENT
RELATIONSHIP
MANAGEMENT
SELF
EMOTION REGULATION
SOCIAL
EMOTION RECOGNITION
Understanding Emotional Intelligence
Leader Emotional Displays
Conscious Emotion Management
EstablishEmotion
Management
practices
Let’s harness the power of
Group Emotions