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In-Kind Donations on Disaster Relief Operations Fundamentals Disaster Cycle Services Participant Guide August 2014

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In-Kind Donations on Disaster

Relief Operations Fundamentals

Disaster Cycle Services

Participant Guide

August 2014

In-Kind Donations Fundamentals on Disaster Relief Operations Participant Guide © August 2014 The American National Red Cross Disaster Cycle Services

In-Kind Donations Fundamentals on Disaster Relief Operations Participant Guide August 2014

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Table of Contents

Unit 1: Introduction to In-Kind Donations .............................................. 5

Unit 2: Responsibilities of IKD ............................................................... 6

Unit 3: Acquiring In-Kind Donations .................................................... 11

Unit 4: Tracking In-Kind Donations ..................................................... 18

Appendix ........................................................................................... A-1

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Unit 1: Introduction to In-Kind Donations

During times of disaster relief response, The American Red Cross utilizes In-Kind Donations to manage the generosity of donors and solicit needed materials, equipment, and services by donation to support clients affected by disaster. IKD works in coordination with the other Disaster Relief Operation (DRO) responders and under the operational authority of the DRO Director. It is also responsible for providing tracking and reporting on all donations.

Purpose

The purpose of this course is to prepare you to support In-Kind Donations by familiarizing you with the tasks you will perform as a Red Cross responder in In-Kind Donations when assigned to a regional or larger disaster response and give you an opportunity to build your knowledge through scenario based and hands on activities.

Objectives Describe the responsibilities of In-Kind Donations during a disaster response

Manage the process for receiving unsolicited donations and for soliciting donations as well as describe the value of donor relationships

Recall the process on how In-Kind Donation Leadership works with Fundraising staff

Track received In-Kind Donations and complete accurate gift tracking following IRS guidelines and generally accepted accounting principles

Needs of a Client During a disaster situation whether a fire, tornado, hurricane or something else, people have specific needs. The most basic needs include:

Food

Water

Shelter

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Unit 2: Responsibilities of IKD

American Red Cross Mission The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

American Red Cross Mission and Values The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need.

We aspire to turn compassion into action so that…

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Goals of IKD

To channel the goodwill of donors into something that is helpful for the Red Cross.

To follow processes to appropriately thank donors/track gifts/build relationships.

What do our goals help us to do?

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Responsibilities of In-Kind Donations

1. Identifying donation options

2. Placing potential donors on standby

3. Soliciting , receiving and acknowledging donations Your Role and Responsibilities

Helping connect people’s desire to help with the Red Cross’s ability to deliver that help.

Securing goods and services that will help the Red Cross accomplish its mission.

As an IKD Worker, you will:

Collaborate with the functions on the relief operation to identify needs.

Solicit local donors for needed items in line with the service delivery plan and

coordinate tasks with fundraising.

Track all incoming donations in the in-kind donations database.

Report donations received and value of donations.

Send thank you letters and tax compliance letters.

Transfer/pass though leftover in-kind.

Transition remaining task of the IKD Activity to Logistics upon departure from

the relief operation.

Notes

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What are In-Kind Donations? Some examples of In-Kind Donations include: 1. Donated items for distribution to clients

2. Loaned equipment or facilities

3. Value of deep discounts on purchased items

4. Professional Services like accountants, social workers, and nurses)

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Quiz Which of the following activities would be considered an in-kind donation? Circle Yes or No.

YES NO 1. Bystander Sam providing first aid to someone who is injured an in-kind donation

YES NO 2. Community leader Jane telling people to register for Red Cross CPR class.

YES NO 3. Local supermarket providing bottled water to the Red Cross.

YES NO 4. Local hardware store providing gift cards to the Red Cross.

YES NO 5. Telephone Company providing free cell service to Red Cross phones.

YES NO 6. Car Rental Company giving discounts to anyone who is a Red Cross volunteer for their personal rentals.

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Three Reasons the American Red Cross takes in-kind donations

1. Budget-reducing – We would have to purchase the goods or services if we did not get it for free so it saves money.

2. Service-enhancing – It may not be something we would purchase but it is still helpful. For example ice cream. It helps improve our services.

3. Benefitting an overall relationship with a donor – It is always good for the long-term relationship to find a way to make a donation work.

Notes

IRS and GAAP Tracking Requirements

Specific documentation must be retained for in-kind donations, depending upon the amount of the donation, the documentation requirements are as follows: In-kind donations less than $500:

o Donor contact information

o Donor intent

o Gift description, including quantity, value, value basis, end user and other disposition

In-kind donations greater than $500:

o Same documentation requirements listed above PLUS

o Proof of Receipt

o Bill of lading, signature from donor verifying delivery, signature from donor verifying receipt

o Proof of Valuation which can include:

o Invoice from the donor

o Printout of email from donor

o Printout of chart listing FMV of commonly used items

o Printout of website with similar item value.

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Unit 3: Acquiring In-Kind Donations

In In-Kind Donations you have access to various tools that will support your efforts in dealing with donors who are making donations as well as when you need to solicit donations. There are three resources each chapter should have.

They include:

Phone Script (See appendix for a full script)

What do you use the Phone Script for?

Referral List

What is the purpose of the Referral List?

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Prospect List

What is the purpose of the Prospect List?

Refer to each of the tools in the appendix. Team Members In-Kind Donations resources are available to help you get started. Team members who can help you are the:

Chapter’s Emergency Services Team

Chapter’s Fundraising Team

National Headquarters In-Kind Donations Team

Notes:

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The Requesting Process Red Cross disaster workers and leadership determine what is needed, when it is needed, and how much is needed. A Disaster Requisition (Form 6409) is submitted to Supply who will determine how the item will be sourced.

Supply provides direction on what things should be requested from donors.

The request may state that the item needs to be in-kind.

It is important that all supply requests are tracked. Requests must come from Supply through the Disaster Requisition process.

In-Kind Donations receives the request and then determines if the item is we already available or need the items need to be solicited.

Note: Sometimes an end-user, such as a Shelter Manager, may ask you directly to find something as a donation. You still need to route the request to Supply to decide if the item can be filled with supplies on-hand, purchased, or sought out as a donation.

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Soliciting from Donors

Knowing how to solicit is very important to being successful. In-Kind Donation leadership will be responsible for many of the solicitations, but you should understand the following:

Working with donors can be a challenging process.

You should keep three things at the top of your mind while soliciting donations:

1. The potential donor is making a sacrifice, so we should be grateful and thankful for it.

2. Others at the Red Cross may already have a relationship with the donor so we need to respect that relationship.

3. The ultimate goal in working with the donor is a mutually beneficial, positive, long-term relationship.

Working with Fundraising

When soliciting donors for requested goods or services, you should work with and through the chapter Development team and Fundraising on the operation keeping in mind:

Fundraising may already have relationships with the donor.

Conversations are already happening and any additional needs should be addressed with Fundraising to support the current ask/strategy.

It’s important to avoid unnecessary challenges.

More items could be requested than what is needed.

When working with larger donors (usually national corporations with locations in a number of states), the Red Cross has an agreement that outlines our relationship. You can collaborate with In-Kind Donations at the DOCC to access agreements.

Notes:

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Donors with a Nationwide Footprint

Some of the large corporations we have agreements with include are our partners through the Annual Disaster Giving Program:

o Wal-Mart

o Target

o The Home Depot Foundation

o Lowes

o PepsiCo Foundation

o The Clorox Company

o Kimberly Clark Foundation

If you are asked to make a request with a company that has a national footprint, and it is not headquartered in the affected region, you should work with the Red Cross Development team in the affected region.

Depending on the request, the regional Development team will likely work with the National Headquarters In-Kind Donations team to work through the existing relationship between the Red Cross and the company.

Notes:

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Five Phases of Solicitation

Step Action

1 Open Introduce yourself and explain how you are involved.

For example: “Hi, My name is John Smith and I am working with the Red Cross In-Kind Donations Team supporting the relief efforts in California.”

2 Involve the donor

Talk about what’s happened in the community and what the community needs.

For example: A local businessman may have neighbors who lost their homes and he may have experienced extensive damage to his home. Knowing this helps you to connect his personal experiences to the needs of the clients as you ask for donations.

3 Make the case

Provide statistics about current needs, what the Red Cross is expecting to spend, and how long the Red Cross will be in the community.

For example: “Currently there are 2500 people in the Red Cross shelters. We are in need of totes for our clients. These are needed to provide the client with a place to store their belongings while staying in the shelter. The totes are needed by Friday and will be distributed throughout the weekend.”

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4 Ask for the donation

Ask. Once you ask, stop and listen. Give the donor silence and time to consider without verbal pressure.

Include logistical details and be specific about quantity, need-

by-date, size requirements, and delivery information.

Ask the donor if they can provide the shipping. If the donor is

shipping the items they should stack, shrink wrapped and

palletized.

For items to be shipped or picked up we ask the donor to

donate the shipping as part of their donation. If they are

unable or unwilling to and the item is in dire need and not

available elsewhere the Logistics Chief can approve the

payment of shipping by the Red Cross.

If the donor asks, document your request in a letter printed on

Red Cross stationary.

For example: “Would you be willing to provide 2500 totes and

have them shipped to the Red Cross warehouse by Friday?”

5 Close Restate the agreement (if completed). Be sure to review the logistical arrangements. Explain the acknowledgement process. Confirm donation details (value of the gift, who should receive acknowledgements, whether public recognition is okay with the donor, the donor’s expectations for visibility, how name(s) should be listed). End by restating the importance of the donation and your appreciation for “the partnership with the donor.”

For example: “Thanks you for generous donation of 2500 totes. I understand they will be shrink wrapped and palletize and will arrive via FedEx by Friday at noon. We will follow up with an email to confirm the value of the donation for reporting purposes and who will receive the thank you letter”

Notes:

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Unit 4: Tracking In-Kind Donations

It is very important we track donated items for a variety of reasons. Let’s look at how we track items and why tracking is so important.

What items need to be tracked? Every received in-kind donation should be tracked no matter if it is as small as

a pencil or as big as an 18-wheeler.

Why Do We Track Donated Items?

o Provide reporting for Red Cross information dissemination documents

o Fulfill IRS and Accounting guidelines

o Send an appropriate thank you note to build the relationship between the Red Cross and the donor

How Do We Track Donated Items?

If you do not have access to the database, you will use the Resource Record (Form 6455) and then enter that information into the database once it is available.

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If you have access to the IKD Database, you can enter the donations in the database directly.

The Job Book

The Job Book is created at the onset of a DRO. Any receipts/bills of lading, other documentation for the donation, are kept in the Job Book.

The Job Book is organized in alphabetical order by donor or vendor and includes, in order, the:

1. Resource Record (Form 6455)

2. Supporting documentation including receipts, bills of lading, Disaster Requisitions (Form 6409) and email communications

3. Thank you note to the donor

At the end of the DRO, the Job Book will stay in the region/division or be sent to the National Headquarters. Check with the DRO leadership to make that determination.

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Activity – Recording In-Kind Donations Let’s practice recording an in-kind donation.

You will be divided into teams, assigned a scenario and have 10 minutes to work on it.

Read over their assigned scenario and record what information you can on the Resource Record.

Make sure you cover the following fields: o Whether the gift was solicited or unsolicited,

o Donor and contact information,

o Description of the donation,

o Quantity, unit type,

o Total value, value basis,

o Primary end user,

o Source,

o Impact,

o Transportation,

o Receipt location and

o Donation status dates.

– When going over the quantity field, be sure to point out that truckload (s) and pallet(s) are not acceptable measurements.

Make a list of what information is missing and where they will have to go to collect the missing information.

One teammate should be prepared to report out to the group on what bold sections are left empty and where you would go to find the missing information..

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Disaster Scenarios 9/15/20xx, 12pm: John Davis, the manager of a local store, Toy World, is located in town at 123 Main Street, Baton Rouge, LA 12345. His store donated 20 boxes of stuffed animals with 25 toys per box to give to children affected by the disaster. There is a note that states you can reach him at the store at 123-456-7890. The donation was accepted per a disaster requisition from Mental Health, but there are gaps in the donor’s information.

10/24/20xx, 5pm: You are working on a large flood operation in south Texas in October. You solicited insect repellent at the request Mass Care. You received 2,000 individual units; the DRO warehouse just confirmed the donation arrived. You provided Jason Tame Director of Community Affairs the address of the warehouse as 12 Cassel Lane, Barbeque, TX before he confirmed his company would donate the product, luckily it arrived in time. Jason has been unresponsive to communication since provided the address which is why you are surprised the donation arrived at all.

5/24/20xx, 3:30pm: You are working a tornado response in Virginia. You solicited 500 10-minute calling cards from Sprint. Your contact Janet Demilo maintained contact with you for her boss Jessica Wright who donated the cards. Janet sent you an email stating each 10 minute card is valued at $2.00. The donor address is 500 Main Street, Richmond, VA 12345. These calling cards are especially meant for disaster clients and ERV drivers.

9/12/20xx, 9:00am: A large hurricane hit the coast of Florida from Miami to Orlando. Mass Care requested 10 trailers of juice on a disaster requisition from. You reached out to Juice and Refreshments for 5 trailers of juices. The Director of Corporate Giving Locke Benton advised that Juice and Refreshments would donate 8 trailers of juice as their inventory was impacted by the storm and strongly want to support the efforts. Locke shared via email that each trailer will be worth $24,000 and have 24 pallets of product per trailer.

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What will make the IKD Activity successful?

Being prepared

Communicating effectively

Paying Attention to the details

Following-up

Know who the local donors are in your area

Anticipate what items you always need

Remember to first call donors within the affected region(s) and then seek other options if you cannot get what you need locally

Only accepting needed, budget relieving in-kind donations

Notes:

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Appendix

In-Kind Donations Phone Script

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In-Kind Donations Referral List

Cleaning Supplies

Adventist Community Services

City Team Ministries

Feed the Children

Goodwill Industries (No liquids)

Homes for Our Troops

The Humane Society of the USA,

Mercy Medical Airlift

National Donations Management Network

Operation Blessing

United Methodist Committee on Relief

Society of St. Vincent de Paul

World Vision

Clothing

AmeriCares

City Team Ministries

Feed the Children

Goodwill Industries

Latter-day Saint Charities

National Donations Management Network

Operation Blessing

Operation Gratitude (New)

Salvation Army

Save the children

Society of St. Vincent de Paul

Soles 4 Souls, Inc

World Vision

Collection Offers

National Donations Management Network

Salvation Army

Society of St. Vincent de Paul

World Vision

Computers

Goodwill Industries

Homes for Our Troops

The Humane Society of the USA

Mercy Medical Airlift

National Donations Management Network

National Organization for Victim Assistance

Salvation Army

Samaritan’s Purse

Save the Children

World Vision

Construction Equipment

Adventist Community Services

City Team Ministries

Habitat for Humanity

Mercy Medical Airlift

National Donations Management Network

Operation Blessing

Samaritan’s Purse

World Vision

Electronics

City Team Ministries

Goodwill Industries

National Donations Management Network

Operation Blessing

Salvation Army

Society of St. Vincent de Paul

World Vision

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First Aid Items (New Only)

Feed the Children

Goodwill Industries

Homes for Our Troops

The Humane Society of the USA

Latter-day Saint Charities

National Donations Management Network

Operation Blessing

Operation Gratitude

Salvation Army

Samaritan’s Purse

Save the Children

Society of St. Vincent de Paul

World Vision

Food

Adventist Community Services

AmeriCares

City Team Ministries

Convoy of Hope

Feed the Children

Mercy Medical Airlift

National Donations Management Network

Operation Blessing

Operation Gratitude

World Vision

Furniture

Feed the Children (No upholstered products)

Goodwill Industries

Habitat for Humanity

The Humane Society of the USA

Mercy Medical Airlift

National Donations Management Network

Operation Blessing

Salvation Army

Society of St. Vincent de Paul

World Vision

Household Goods

Adventist Community Services

City Team Ministries

Feed the Children

Goodwill Industries

The Humane Society of the USA

National Donations Management Network

Latter-day Saint Charities

Operation Blessing

Society of St. Vincent de Paul

World Vision

International Disaster Referrals

Center for International Disaster Information (CIDI)

Gifts In-Kind International

Global Soap Project

Habitat for Humanity International

InterAction

Project Hope (volunteer internationally)

Save the Children

United States Agency for International Development (USAID)

World Vision

Medical Supplies

Adventist Community Services

City Team Ministries

Crutches 4 kids

Feed the Children

Latter-day Saint Charities

National Donations Management Network

Operation Blessing

Salvation Army

Samaritan’s Purse (New)

Save the Children

World Vision

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Miscellaneous Goods

City Team Ministries

Goodwill Industries

National Donations Management Network

Operation Blessing

Salvation Army

Society of St. Vincent de Paul

World Vision

Office Equipment

City Team Ministries

Goodwill Industries

The Humane Society of the USA

Homes for Our Troops

Mercy Medical Airlift

National Donations Management Network

Operation Blessing

National Organization for Victim Assistance

Save the Children

Society of St. Vincent de Paul

World Vision

Over-the-counter medications

AmeriCares

City Team Ministries

Feed the Children

National Donations Management Network

Save the Children

Society of St. Vincent de Paul

World Vision

Personal Hygiene Items

AmeriCares

City Team Ministries

Feed the Children

Global Soap Project

Goodwill Industries

The Humane Society of the USA

National Donations Management Network

Operation Blessing

Operation Gratitude (Travel size)

Salvation Army

Samaritan’s Purse

Save the Children

Society of St. Vincent de Paul

United Methodist Committee on Relief

World Vision

Pet Supplies

ASPCA

The Humane Society of the USA

PAWS

Prescription Medications

AmeriCares

National Donations Management Network

Operation Blessing

Save the Children

Society of St. Vincent de Paul

World Vision

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Vehicles

Adventist Community Services

ASPCA

City Team Ministries

Feed the Children

Goodwill Industries

Habitat for Humanity

National Donations Management Network

Operation Blessing

PAWS

Salvation Army

Samaritan’s Purse

Save the Children (Not in USA)

Society of St. Vincent de Paul

World Vision

Volunteer (Internationally)

Habitat for Humanity

International Student Volunteers

Project Hope

School Supplies

City Team Ministries

Feed the Children

Goodwill Industries

Homes for Our Troops

The Humane Society of the USA

Latter-day Saint Charities

National Donations Management Network

Operation Blessing

Salvation Army

Samaritan’s Purse

Save the Children

Society of St. Vincent de Paul

United Methodist Committee on Relief

World Vision

Support to the Armed Forces Referrals

Homes for Our Troops

National Donations Management Network

Operation Blessing

Operation Gratitude

United Service Organizations (USO)

World Vision

Timeshares

Homes for Our Troops

The Humane Society of the USA

National Donations Management Network

Salvation Army

Samaritan’s Purse

Society of St. Vincent de Paul

World Vision

Transportation

The Air Care Alliance

ISTAT Airlink

National Donations Management Network

Mercy Medical Airlift

World Vision

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Warehouse Equipment

Feed the Children

Habitat for Humanity

Homes for Our Troops

The Humane Society of the USA

National Donations Management Network

Operation Blessing

Salvation Army

Samaritan’s Purse

Society of St. Vincent de Paul

World Vision

Community Resources

National Donations Management Network

National Voluntary Organizations Active in Disaster (NVOAD)

United Way of America

USAID

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Index of non-profit organizations who can accept donations not needed by the Red Cross Adventist Community Services* Phone: (817) 641-7679 www.communityservices.org http://www.network.org/FEMA/States.aspx?ST=Adventist%20Community%20Services (Page for Donation Offers) Donation: Appliances, Children’s books and toys, Cleaning supplies, Computers, Construction equipment, Food, Household goods, Medical supplies, Office equipment, Over the counter medication, Vehicles, (Donation offers can be posted on the organization’s page above) National Donation Management Network (NDMN) http://www.nvoad.org/index.php/hth.html Donation: Donation offers can be posted onto the page of the state the donor wishes to support; non-profit organizations in the state have the ability to review and accept offers. The Air Care Alliance Phone: 888 260-9707 http://www.aircareall.org/ Donation: Transportation American Society for the Prevention of Cruelty to Animals (ASPCA) Phone: (800) 628-0028 www.aspca.org/donate/ Donation: Pet Supplies, Vehicles AmeriCares http://www.americares.org/ http://www.americares.org/howtohelp/corporations/ways-to-give/ (Gifts In-Kind) Phone: (800) 486-4357 Donation: (Corporate Donors Only) Appliances, Building materials, Cell phones, Children’s books and toys, Cleaning supplies, Clothing, Collection offers, Computers, Construction equipment, Electronics, Food, First aid items, Furniture, Household goods, Medical supplies, Miscellaneous goods, Office equipment, Over the counter medication, International disaster referrals, Personal hygiene items, Prescription medications, School supplies, Timeshares, Vehicles, Warehouse equipment. Catholic Charities USA* Phone: (800) 919-9338 www.catholiccharitiesusa.org http://www.catholiccharitiesusa.org/page.aspx?pid=292 (Agency Locator) Donation: (Acceptable items may vary by location; check with your local agency) Appliances, Building materials, Cell phones, Children’s books and toys, Cleaning supplies, Clothing, Collection offers, Computers, Construction equipment, Electronics, Food, First aid items, Furniture, Household goods, Medical supplies, Miscellaneous goods, Office equipment, Over the counter medication, Personal hygiene items, Prescription medications, School supplies, Timeshares, Vehicles, Warehouse equipment.

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Center for International Disaster Information (CIDI): Phone: 703-276-1914 http://cidi.org/ http://cidi.org/inkind (In-Kind Donations) The CIDI works with a large number of individuals, groups, associations, corporations and embassies to promote appropriate responses to international disasters. Christian Contractors Association Phone: (352) 799-7856 Toll free: (800) 278-7703 http://www.ccaministry.org/home.html http://www.ccaministry.org/support_material.html (Support CCA - Donate Materials, Equipment) Donation: Building materials, Cleaning supplies, Clothing, Collection offers, Computers, Construction equipment, Electronics, Food, First aid items, Furniture, Household goods, Medical supplies, Office equipment, Over the counter medication, Personal hygiene items, Prescription medications, Timeshares, Vehicles, Warehouse equipment. City Team Ministries* Phone: (408) 232-5600 Phone: (610) 872-6865 (Corporate In-Kind Inquiries) http://www.cityteam.org/ http://www.cityteam.org/donate/ (Gifts In-Kind) Donation: (Corporate Donors Only) Appliances, Building materials, Cell phones, Children’s books and toys, Cleaning supplies, Clothing, Construction equipment, Electronics, Food, First aid items, Household goods, Medical supplies, Miscellaneous goods, Office equipment, Over the counter medication, Personal hygiene items, Prescription medications, School supplies, Vehicles Convoy of Hope* Phone: (417) 823-8998 http://www.convoyofhope.org/ http://www.convoyofhope.org/go/how/donate (Donate) http://www.convoyofhope.org/go/contact (Contact Form) Donation: (Corporate Donors Only – Use Contact Form above to provide details about the offer) Building materials, Children’s books and toys, Cleaning supplies, Computers, Construction equipment, Electronics, Food, First aid items, Miscellaneous goods, Office equipment, Over the counter medication, Support to the Armed Forces, International disaster referrals, Personal hygiene items, School supplies, Vehicles Crutches 4 Kids (C4K) Phone: (202) 776-8642 Phone: (212) 316-0407 http://www.crutches4kids.org (Donate) Donation: Crutches

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Feeding America* (Formerly America’s Second Harvest) Phone: (800) 771-2303 www.feedingamerica.org http://feedingamerica.org/foodbank-results.aspx (Food Bank Locater) Donation: (Corporate Donors Only), (Food Drives) Individuals should coordinate with their local food bank before starting a food drive. Feed the Children* Phone: (405) 945-4084 http://www.feedthechildren.org/site/PageServer?pagename=dotorg_homepage http://www.feedthechildren.org/site/PageServer?pagename=usw_vehicle_donations (Vehicle Donation Program) http://www.feedthechildren.org/site/PageServer?pagename=org_kids_stuff_USA (Shoebox Gifts) Donation: Shoebox Gifts (see link above – requires $5/box donation), Appliances, Building materials, Cell phones, Children’s books and toys, Cleaning supplies, Clothing, Food, First aid items, Furniture, Household goods, Medical supplies, Over the counter medication, Personal hygiene items, Prescription medications, School supplies, Timeshares, Vehicles, Warehouse equipment. Global Soap Project Phone: (404) 784 -6257

www.globalsoap.org Email: [email protected] Donation: Soap (Only for hotels wanting to make a donation of soap) Good360 Phone: (703) 836-2121 http://about.good360.org/ http://about.good360.org/GiveProducts (Gifts In-Kind) http://about.good360.org/Companies/Donate_Now (Online Donation Form) Donation: (Corporate Donors Only) Building materials, Clothing, Cleaning supplies, Footwear, Furniture, Household goods, International disaster referrals, Personal hygiene supplies, Medical supplies Goodwill Industries International, Inc. Phone: (800) 741-0186 www.goodwill.org http://locator.goodwill.org/ (Goodwill Store Locator) Donation: (Acceptable items may vary by location; check with your local store) Appliances, Cell phones, Children’s books and toys, Cleaning supplies (no liquids) , Clothing, Computers, Electronics, First aid items, Furniture, Household goods, Miscellaneous goods, Office equipment, Personal hygiene items, School supplies, Vehicles.

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Habitat for Humanity International* Phone: (800) 422-4828 www.habitat.org http://www.habitat.org/ivp/ (International Volunteer Program) http://www.habitat.org/cd/env/restore.aspx (Habitat ReStores Locator) http://www.habitat.org/carsforhomes/default.aspx (Vehicle Donation Program) Donation: (Acceptable items may vary by location; check with your local store) Appliances, Building materials, Children’s books and toys, Cleaning supplies, Construction equipment, Furniture, International disaster referrals, Vehicles, Volunteer (Internationally), Warehouse equipment. Homes for Our Troops Phone: (508) 823- 3300 Toll Free: (866) 787-6677 **ACCEPTS DONATIONS FOR SERVICE MEMBERS** http://www.homesforourtroops.org Donation: Building material, Cleaning supplies, First aid items, Office equipment, School supplies, Support to the armed forces, Timeshares, Warehouse equipment. The Humane Society of the United States* Phone: (202) 452-1100 http://www.hsus.org/ http://www.hsus.org/humane_living/memorial_and_planned_gifts/other_ways_give.html (Links to Vehicle Donation Program, Timeshare Donations, and Electronics Recycling) http://www.humanesociety.org/animal_community/resources/tips/find_local_animal_shelter.html (Local Shelter Locator) Donation: Appliances, Building materials, Cleaning supplies, Computers, First aid items, Furniture, Household goods, Office equipment, Personal hygiene items, Pet supplies, School supplies, Timeshares, Warehouse equipment. InterAction http://interaction.org Under the “Crisis Response” tab on their website, InterAction lists the names and contact information for the various organizations supporting international relief operations. Potential donors can use this site to identify if any of the organizations supporting the disaster can use their donation. International Student Volunteers, Inc Phone: (714) 779-7392 http://www.isvonline.com/ Donation: (This organization offers international volunteer programs for college and university students.) Volunteer (Internationally) ISTAT Airlink http://www.network.org/scmpublicportal/States.aspx?ST=Airlink Donation: Transportation- ISTAT Airlink has a web portal where NGOs seeking transportation and plane owners and pilots interested in providing transportation post their requests and offers.

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Latter-day Saint Charities* Phone: (801) 240-5567 http://www.providentliving.org/content/display/0,11666,8064-1-4425-1,00.html (Deseret Industries Store Locator: AZ, CA, ID, NV, OR, UT & WA) http://www.providentliving.org/content/display/0,11666,4623-1-3265-1,00.html (Accepted items) Donation: Clothing, First aid items, Household goods, Medical supplies (sutures, saline 11 months before expiration), School supplies, Mercy Medical Airlift* Phone: (703) 361-1191 http://mercymedical.org/ http://www.v-dac.com/org/?id=521374161%20%20 (Vehicle Donation Program) http://mercymedical.org/helpful-links/ (Volunteer Pilot Opportunities) Donation: Building materials, Cleaning supplies, Computers, Construction equipment, Food, Office equipment, Transportation National Organization for Victim Assistance* Phone: (800) 879-6682 http://www.trynova.org/ http://www.trynova.org/supportnova/ (In-Kind Donations) Donation: Office supplies, Computers, Office equipment, National Voluntary Organizations Active in Disaster (NVOAD) Phone: (703) 778- 5088 http://www.nvoad.org/ http://www.nvoad.org/index.php/member/statevoad.html (NVOAD State Locator) National VOAD members work to help its members coordinate efforts at the national level; State/Territory VOADs exist to ensure similar coordinating efforts occur among organizations at the state/territory and local level. Operation Blessing* Phone: (800) 436-6348 **ACCEPTS DONATIONS FOR SERVICE MEMBERS** http://community.ob.org/site/PageServer http://www.ob.org/_corporate/index.asp (Gifts In-Kind) Donation: (Corporate Donors Only) Appliances, Building materials, Cell phones, Cleaning supplies, Clothing, Construction equipment, Electronics, First aid items, Furniture, Household goods, Medical supplies, Miscellaneous goods, Office equipment, Personal hygiene items, Prescription medications, School supplies, Support to the armed forces, Vehicles, Warehouse equipment. Operation Gratitude Phone: (818) 909-0039 **ACCEPTS DONATIONS FOR SERVICE MEMBERS** http://www.opgratitude.com/ Donation: (New Items Only) Electronics, Cell phones (Only phone cards), Clothing, First aid items, Food, Personal hygiene items, Support to the armed forces Progressive Animal Welfare Society (PAWS) Phone: 425.787.2500 or 206.782.1700 http://www.paws.org/donate.html

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Donation: Pet Supplies, Vehicles Project Hope Phone: 1-800-544-4673 (HOPE) http://www.projecthope.org/site/PageServer?pagename=how_to_help_volunteer Donation: Volunteer (Internationally) ReCellular, Inc. Phone: (800) 441-1544 www.recellular.com http://www.recellular.com/recycling/donatePhones.asp (Donation Box Locator) Donation: Used cell phones and cell phone accessories Salvation Army, The* To Schedule a Pick Up: 1-800-728-7825 www.salvationarmyusa.org http://www.satruck.org/ (Salvation Army Thrift Store Locator) Donation: (Acceptable items may vary by location; check with your local store) Appliances, Cell phones, Children’s books and toys, Clothing, Collection offers, Computers, Electronics, First aid items, Furniture, Medical supplies, Miscellaneous goods, Personal hygiene items, Pet supplies, School supplies, Timeshares, Vehicles, Warehouse equipment. Save the Children* Phone: (202) 640-6600 http://www.savethechildren.org/ http://www.savethechildren.org/site/c.8rKLIXMGIpI4E/b.6459739/k.11CE/Product_and_Service_Donations_GiftsinKind.htm (Gifts In-Kind) Donation: (Corporate Donors Only) Clothing, First aid items, Medical supplies, Office equipment, Over the counter medication, International disaster referrals, Personal hygiene item, Prescription medications, School supplies, Vehicles (not in USA) Society of St. Vincent de Paul* Phone: (314) 576-3993 http://www.svdpusa.org/Default.aspx http://www.svdpusa.org/AboutUs/FindaThriftStore/tabid/174/language/en-US/Default.aspx (Thrift Store Locator) Donation: (Acceptable items may vary by location; check with your local store) Appliances, Children’s books and toys, Cleaning supplies, Clothing, Collection offers, Electronics, First aid items, Furniture, Household goods, Miscellaneous goods, Office equipment, Over the counter medication, Personal hygiene items, Prescription medications, School supplies, Timeshares, Vehicles, Warehouse equipment. Soles 4 Souls, Inc Phone: (615) 391-5723 http://www.soles4souls.org/ https://www.soles4souls.org/cgi-bin/donation.cgi http://www.soles4souls.org/get_involved/shoe_drive.html

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Donation: Shoes and funds. (If donating used shoes, coats or jeans ask to speak with Procurement department.). Anything donated other that the three items above must come from retailer. United Methodist Committee on Relief* (UMCOR) Phone: (800) 554-8583 http://new.gbgm-umc.org/umcor/give/ http://new.gbgm-umc.org/umcor/getconnected/supplies/ (Relief Supply Kits) Donation: Various relief kits (see link above – specific supplies needed for each kit, all kit supplies must be new) Building materials, Cleaning supplies, Personal hygiene items, School supplies United States Agency for International Development (USAID) Phone: 202-712-0000 http://www.usaid.gov/ http://www.usaid.gov/our_work/humanitarian_assistance/disaster_assistance/ The USAID website provides NGO information under the humanitarian assistance tab. The website is a great resource for learning how the government assists with international disasters and provides the names and contact information of their partners. United Service Organizations (USO) Phone: (888) 484-3876 http://www.uso.org http://www.uso.org/howtohelp/becomeapartner/ http://www.uso.org/files/InkindDonationProposal2009.doc Donation: Support to the armed forces, in-kind products must come from manufacturers for security reasons. United Way of America* Phone: (866) 404-5826 http://www.liveunited.org/ http://apps.liveunited.org/myuw/ (United Way Locator) Your local United Way may have contact information for other non-profit agencies in your community that accept in-kind donations. World Vision* Phone: (888) 511-6548 http://www.worldvision.org/ http://www.worldvision.org/content.nsf/give/gik-intro (Gifts In-Kind Online Donation Form) Donation: (Corporate Donors Only) Appliances, Building materials, Cell phones, Children’s books and toys, Cleaning supplies, Clothing, Collection offers, Computers, Construction equipment, Electronics, Food, First aid items, Furniture, Household goods, International Disaster Referrals, Medical supplies, Miscellaneous goods, Office equipment, Over the counter medication, International disaster referrals, Personal hygiene items, Prescription medications, School supplies, Timeshares, Vehicles, Warehouse equipment. * Indicates organizations that are part of the National Voluntary Organizations Active in Disaster (NVOAD) http://www.nvoad.org/index.php/member/national-members.html

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In-Kind Donations Prospect /Resource List Example Template Style: [Donor Name] [Address Information Here] [Contact Name, Title, Phone and Email] [Item type and quantity/able to donated] or [Item type, location and quantity/space able to be donated] Example Donor: Category: Food Daily Groceries 55 Aden Road, Hyattsville, MD 20745 John Smith, Senior Director of Community Affairs, 555-555-5555, [email protected] [Item type and quantity able to donated] 24oz Bottle Water, 6 pallets – Full Trailer load only 5oz Bottle of Spray Sunscreen, 4 cases – 12 cases of 24 Category: Personal Hygiene Daily Groceries 55 Aden Road, Hyattsville, MD 20745 John Smith, Senior Director of Community Affairs, 555-555-5555, [email protected] [Item type and quantity able to donated] 24oz Bottle Water, 6 pallets – Full Trailer load only 5oz Bottle of Spray Sunscreen, 4 cases – 12 cases of 24 Category: Shelter/Building/Loan of Space/Related Products Eagle Eye Media 678 Jay HWY, Hyattsville, LA 20745 John Smith, Executive Director of Media Relations, 555-555-5555, [email protected] [Item type, location and quantity/space able to be donated] Eagle Eye Media Warehouse, 662 Jay HWY, Hyattsville, LA 20745 and 10,000 Square Feet

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Category: Advertising/Marketing/Mail/Creative Resources Category: Apparel Category: Baby Supplies Category: Beverages Category: Cleaning Services Category: Cleaning supplies (brooms, rakes, etc…) Category: Children Products (item related to child use/need) Category: Construction/ Building Supplies Category: Construction Services/ Home Related Products Category: Coupons/Credit Accounts Category: Dogs/Cats/ Other Animal Category: Electronics Category: Electrical Category: Food/ Food Related Products Category: Food Services Category: Household Goods Category: Items use for Protection from the Elements Category: Kits (Comfort Kits) Category: Laundry Service(s) Category: Medical Category: Miscellaneous Category: Office Related Products/Information Category: Personal Hygiene Category: Plumbing Category: Professional Services Category: Recreation Category: Reference Supplies Category: Shelter/Building/Loan of Space/Related Products Category: Tools Category: Trade Services (skilled) Category: Transportation Related Services Category: Snacks Category: Vehicles/Vehicles Related Products Category: Other