improvement kata

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My experimentation with Improvement Kata Improvement Kata By R Ragavendra Prasath

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Page 1: Improvement kata

My experimentation with Improvement Kata

Improvement KataBy R Ragavendra Prasath

Page 2: Improvement kata

Improvement Kata - Basics

Courtesy: Mike Rother & Toyota Kata

Page 3: Improvement kata

Awesome

Courtesy: Freepik / Vectors market at flaticon.com

NextNow

1. Not meeting the SLAs (or)

2. Ticket closure takes long duration i.e. 25 days

1. Start granular estimation

2. Know your skills

3. All in one ticket

• Reduce the aging from 25 to 15 days

• Meeting the SLA

Obstacles Metrics

1. Domain / product knowledge with a person

2. Testing team availability

1. No of improvements / initiatives taken

2. Outcome of each initiative3. Reduction in aging for the new

tickets

Page 4: Improvement kata

Disclaimer▪ All the slides given here are for information purposes

only. Not for commercial. ▪ Created for the benefit of the Agile / Users as a

contribution to the society.▪ Used under Creative Common License and Flaticon

Basic License▪ Inspiration from Henrik Kniberg – Lean & Agile slides▪ Inspiration from Mike Rother – Toyota Kata esp.

Improvement Kata