improvement kata
TRANSCRIPT
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My experimentation with Improvement Kata
Improvement KataBy R Ragavendra Prasath
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Improvement Kata - Basics
Courtesy: Mike Rother & Toyota Kata
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Awesome
Courtesy: Freepik / Vectors market at flaticon.com
NextNow
1. Not meeting the SLAs (or)
2. Ticket closure takes long duration i.e. 25 days
1. Start granular estimation
2. Know your skills
3. All in one ticket
• Reduce the aging from 25 to 15 days
• Meeting the SLA
Obstacles Metrics
1. Domain / product knowledge with a person
2. Testing team availability
1. No of improvements / initiatives taken
2. Outcome of each initiative3. Reduction in aging for the new
tickets
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Disclaimer▪ All the slides given here are for information purposes
only. Not for commercial. ▪ Created for the benefit of the Agile / Users as a
contribution to the society.▪ Used under Creative Common License and Flaticon
Basic License▪ Inspiration from Henrik Kniberg – Lean & Agile slides▪ Inspiration from Mike Rother – Toyota Kata esp.
Improvement Kata