improvement and coaching routines for daily … is the improvement kata? the ik is a 4 step routine...

Toyota Kata Improvement and Coaching Routines

for Daily Improvement

http://www-personal.umich.edu/~mrother/Homepage.html




What are we Serving Up?

Lean – Something is

missing?

What’s this Kata stuff?

The backbone is the

Scientific Method

How does it work?

The end-game

This Lean Stuff is

Working…..Kind-of

We did…..

Value Stream Maps

5S

Kaizen

SMED

Heijunka

…..and so on

And we improved…..Kind-of.

http://www-personal.umich.edu/~mrother/Materials_to_Download.html




The Missing Link

What is Kata?

A Kata is a group of patterns or a routine.

These patterns or routines help promote a

scientific approach to meeting challenges and

reaching a vision.

A Kata is a routine you deliberately practice so it’s pattern

becomes a habit.

The pattern or Kata becomes second nature through

practice. It requires little conscious attention and is readily

available.

What is Kata?

Kata Creates……

A Culture of Continuous Improvement!

When the Path is Unclear….

Kata gives us a security blanket.

The Improvement Kata gives us

a way of having more

confidence while navigating

unclear territory.

“I’ve never done that before but

I know how to figure it out and

find a way.”

Navigating the Unknown

Kata helps us move from the Zone of Apparent

Certainty to the Zone of Uncertainty…….a.k.a. the

Learning Zone.

Two Main Toyota Kata:

The Improvement Kata

Routines to improve, adapt, and innovate

Problem solving skills based off of a deliberate

pattern/practice

The Coaching Kata

Routines to coach those identifying and improving

processes

Alignment of team objectives to achieve goals and

meet/overcome challenges

Improvement & Coaching

Kata

Practice Makes Perfect We can change the way we are wired!

Metacognition

Metacognition is a big word for thinking about how

we think.

A Quick Experiment…..

Cross your arms…..now cross them the

opposite way…..How did it feel the

second time compared to the first?

Fold your fingers…..now fold them the

opposite way…..How did it feel the

second time compared to the first?

A Force of Habit

Habits are behaviors that have been repeated and

occur unconsciously. Repeated behaviors develop

neural pathways in the brain that make the

behavior (habit) easier to complete.

Habits = Brain Efficiency i.e. habits free up the

brain for when deliberate decision making is

necessary.

Deliberate thinking takes a lot more brainpower

than unconscious thinking.





Autopilot Can be Changed

Humans have the power to develop new habits.

Your brain can be rewired by deliberately practicing

different behavior patterns.

Initially deliberate practice is slow but as it becomes

unconscious it becomes quicker and more habitual.

The culture of an organization can be changed

much the same way.





Kata Creates Culture

What organizational culture,

mindset, and behavior do you

want?

What do you want your leaders

to be teaching coaching

Every leader and manager is

automatically a teacher

because they teach and

reinforce your organization’s

prevailing culture.

Developing New

Skills and Mindset

Not all skill or behavior is innate…...we’re not born

with it all.

Much of what happens in organizations and society

is a consequence of the habits people acquire

through practice, whether deliberate or not.

The brain is

constantly under

construction





Cognitive Bias

What is the

Improvement Kata? The IK is a 4 step routine practiced to make striving and

scientific working a daily habit.

1. Develop a vision and challenge

2. Grasp the current condition/situation

3. Define the next target condition

4. PDCA (plan-do-check-act cycle) towards the target. This

uncovers obstacles that need to be worked on and eliminated





The goal of practicing the improvement Kata is to make

scientific thinking and working a habit. This leads to more

effective teams and allows them to focus on the tasks that

require more conscious thought.

The Improvement Kata we are

Learning and Teaching






Sequence





Practice Makes Perfect

The Improvement Kata is a meta-routine. It’s working on how you think.

The patterns in the Improvement Kata are used by teams to:

The Improvement Kata provides a common protocol; a teachable

routine for commonizing how members of an organization work

together.





The Coaching Kata

The Coaching Kata is for

Teaching the Improvement Kata The Coaching Kata is a set of coaching routines to

practice in order to develop effective coaching

habits.

The Coaching Kata gives leaders a standard

approach to facilitate improvement Kata skill

development in daily work.





Mentor-Mentee Interaction Mentee drives improvement

Mentor coaches the improvement process

Coach/

Mentor

Student/

Mentee

Current

Condition

Next

Target

Condition

Coach/Mentor

• Guides the

improvement

process and not

content

• Asks questions

• Gives Guidance Student/Mentee

• Works toward target

condition

• Shares learnings

• NOTE: The learner is

often ahead of the

coach in regards to

the work being done.

The Improvement Chain

Reaction





How it Works





More Layers





The Story Board

The Forms

Kata Routines





It’s not Pretty…..but it Works!

In Summary

We want to continue to drive and develop a culture

of continuous improvement…..





Appendix

Toyota Kata Resources


http://interpro.engin.umich.edu/professional-programs/improvement-

kata-and-coaching-kata-theory-and-practice/index.htm





http://interpro.engin.umich.edu/professional-programs/improvement-kata-and-coaching-kata-theory-and-practice/index.htm

















improvement and coaching routines for daily … is the improvement kata? the ik is a 4 step routine...

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