improve conversions with customer advocacy… · 2018-04-23 · opportunities improve conversions...

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OPPORTUNITIES Improve Conversions with Customer Advocacy Real-life Customer Photos Build Social Proof and Retailer Visuals Complete the Story LEARN MORE AT RESELLERRATINGS.COM OR CONTACT [email protected] Leverage store and product reviews to drive traffic from paid ads Build your UGC library to increase on-site conversion Drive in-store traffic with local reviews across digital channels Empower customers to tell their story with real-life content Star Ratings Power Discovery and Boost Conversion of customers are highly likely to click on stores or products that have star ratings 87% Location-based Reviews Drive In-store Traffic of customers place high importance on reviews for local stores and businesses 82% 62% of customers prefer to purchase products from brands that post both manufacturer and buyer photos 21% prefer manufacturer photos 17% prefer buyer photos Positive Reviews Increase Buyer Confidence of respondents are more likely to buy a product that has mostly positive reviews 90% User-generated content (UGC) matters to buyers — here’s the proof: Source: The ForeSee Experience Index

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Page 1: Improve Conversions with Customer Advocacy… · 2018-04-23 · OPPORTUNITIES Improve Conversions with Customer Advocacy Real-life Customer Photos Build Social Proof and Retailer

O P P O R T U N I T I E S

Improve Conversions with Customer Advocacy

Real-life Customer Photos Build Social Proof and Retailer Visuals Complete the Story

LEARN MORE AT RESELLERRATINGS.COM OR CONTACT [email protected]

Leverage store and product reviews to drive tra�c from paid ads

Build your UGC library to increase on-site conversion

Drive in-store tra�c with local reviews across digital channels

Empower customers to tell their story with real-life content

Star Ratings Power Discovery and Boost Conversion

of customers are highly likely to click on stores or products that have star ratings

87%

Location-based Reviews Drive In-store Tra�c

of customers place high importance on reviews for local stores and businesses

82%

62% of customers prefer to purchase

products from brands that post both manufacturer and buyer photos

21% prefer manufacturer photos

17%prefer buyer photos

Positive Reviews Increase Buyer Confidence

of respondents are more likely to buy a product that has mostly positive reviews

90%

User-generated content (UGC) matters to buyers — here’s the proof:

Source: The ForeSee Experience Index