improve checkout process to increase ecommerce conversion rate

11
Ecommerce Practices Checkout Process

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Post on 15-Jul-2015

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Page 1: Improve checkout process to increase ecommerce conversion rate

Ecommerce Practices

Checkout Process

Page 2: Improve checkout process to increase ecommerce conversion rate

5 Tips For Checkout Process

One step checkout process

Ask less, customers buy more

Checkout as a guest

Make it easy to change cart

Follow up when abandoned

Page 3: Improve checkout process to increase ecommerce conversion rate

One step checkout Process

1 page checkout

No scrolling

No next steps

Page 4: Improve checkout process to increase ecommerce conversion rate

One Step Checkout Process

Page 5: Improve checkout process to increase ecommerce conversion rate

Customers are so busy

Page 6: Improve checkout process to increase ecommerce conversion rate

Ask less, ….they will buy more

Billing address

Payment method

Shipping method

Page 7: Improve checkout process to increase ecommerce conversion rate

Checkout as a guest or register?Both!

Page 8: Improve checkout process to increase ecommerce conversion rate

Make it easier to change cart

Checklist in checkout process:

- Category/Brand

- Quantity

- Change the quantity easily?

- “Continue shopping” button?

Page 9: Improve checkout process to increase ecommerce conversion rate

Follow up if they abandoned

- Prepare an automatic system to send follow up emails

- Integrate coupons into your emails too.

- Evaluate the program through detail reporting

Page 10: Improve checkout process to increase ecommerce conversion rate

Bring customers best shopping experience

when checkout

Page 11: Improve checkout process to increase ecommerce conversion rate

Resources

1. Check full 5 checkout tips:

http://bit.ly/1x8GCTY

2. Tool to optimize One Step Checkout process

Start Free Trial