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TRANSCRIPT
Using Integrated Marketing Techniques to Maximize Marketing ROI
STRATEGIC SOLUTIONS FOR THE BUILT ENVIRONMENT
#IntegratedAECMarketing
How A/E/C Firms Define Sales & Marketing?
• Used interchangeably
• Thinks of Sales as Business Development• Thinks of Marketing as Proposal Production
• Often the two do not talk to each other
• Considered to be “Overhead”
• Low Accountability
• Traditionally “Outbound” Focused
WHY DOES THIS MATTER?
• High cost of client acquisition
• Long sales cycles
• Most sales require a minimum of 7 touchpoints
• Aggressive thought leadership race
TRADITIONAL / LINEAR MODEL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
LINEAR MARKETING
PUBLIC RELATIONS
TRADESHOWSCONFERENCES
SPONSORSHIPS SALES / LEAD GENERATION
SOCIALPAID ADVERTISING
DIGITAL MARKETING
COLLATERAL
INTEGRATED MODELINTEGRATED MARKETING
MAXIMIZEROI
STRATEGICGOALS
D
IGITAL MARTETIN
G
SOCIAL
SALES / LEAD GENERATIO
N
SPONSORSHIPS
TR
AD
ESHOW / CONFERENC
ES
PUBLIC RELATIONS
PAID ADVERTISING
COLLATERAL
WHO DOES THIS APPLY TO?
• All Companies (Large & Small)
• Big Budgets
• Low Budgets
• Long Lead Times
• Short Turn-Around
Utilize tradeshow activation as lead generator for business development.
BUSINESS OBJECTIVE
C ASE STUDY #1:
DESIGN/BUILD FIRM INCREASES MARKET SHARE IN STUDENT HOUSING
PRE-SHOW MAILER
DESIGN COMPETIT
ION T
RADESHOW BOO
TH
SURVEY
LEADS
SALES CALLS
PU
BLISHED RESEARCH
NEWSLETTER
TRADE MEDIA
300Surveys
30Qualified Leads
$160MILLION
New Projects
RESULTS
CASE STUDY #1: DESIGN/BUILD FIRM INCREASES MARKET SHARE IN STUDENT HOUSING
Position the firm as the pre-eminent program manager in the Healthcare, Higher Education and Private K-12 markets.
BUSINESS OBJECTIVE
C ASE STUDY #2:
PROGRAM MANAGEMENT FIRM LAUNCHES REBRAND
DIGITAL
O
RIGINAL CONTENTCURATED CONTENT
E-MARKETING SOCIAL
CASE STUDY #2: PROGRAM MANAGEMENT FIRM LAUNCHES REBRAND
INDUSTRY NEWS CENTER
ORIGINAL CONTENT
SHARE CAPABILITIES
Increase market share with Architects.
BUSINESS OBJECTIVE
C ASE STUDY #3:
MEP FIRM BRAND AWARENESS
SOCIALCOLLATERAL
PAID ADVERTISIN
G
TRADESHOW
PUBLIC RELATIO
NS
SPONSORSHIPS
EVENTS
MERCHANDISE
DIGITAL
CASE STUDY #3: MEP FIRM BRAND AWARENESS
E-BLASTS
Jordan & Skala Helps Hearthside Brookleigh Obtain EarthCraft StatusJordan & Skala Engineers recently helped Norsouth Development create Hearthside Brookleigh, a $15.7 million EarthCraft
Multifamily certified, 121-unit senior apartment community in Northeast Atlanta.
LEARN MORE
A T L A N T A O F F I C EWE LISTEN. WE COMMUNICATE. WE ADAPT.
Ⓒ 2013 JORDAN & SKALA ENGINEERS
CASE STUDY #3: MEP FIRM BRAND AWARENESS
PRINTED COLLATERAL
REFERENCES
THE VUE Charlotte, North Carolina$148 MILLION
SOVEREIGN TOWER Atlanta, Georgia$140 MILLION
12TH & MIDTOWN Atlanta, Georgia$281 MILLION
ARCHITECTMr. Jerry CannonForum Studio35 East Wacker DriveSuite 1300Chicago, IL 60601314-592-5628 [email protected]
ARCHITECTMr. Jeff Purdy Smallwood, Reynolds, Stewart, Stewart & AssociatesOne Piedmont Center3565 Piedmont Road, Suite 303Atlanta, GA 30305 [email protected]
ARCHITECTMr. Daniel F. Joy, AIA LEED® APRule Joy Trammell + Rubio300 Galleria ParkwayAtlanta, GA 30339 [email protected]
DEVELOPER / OWNERMCL Companies 505 East Illinois Street Suite 100 Chicago, IL 60611
DEVELOPER / OWNERMr. Jim FeldmanRegent Partners3344 Peachtree Rd NEAtlanta, GA [email protected]
DEVELOPER / OWNERMr. Larry StephensDaniel Corporation1100 Peachtree Street NESuite 1400Atlanta, GA [email protected]
18 19
Jordan & Skala Engineers
APPROACH
COORDINATION METHODOLOGYSTRUCTURAL COORDINATION• Revit/BIM• In-house Structural Team
WE LISTEN. Committed to designing systems that meet your
operational mission and your budget, Jordan & Skala
gives you both what you need AND what you want,
eliminating overdesign in the process.
WE COMMUNICATE. Responsiveness matching the Client’s sense of urgency,
using concepts the Client understands, and identifying
best value recommendations is our definition of Service.
WE ADAPT.Jordan & Skala expects that project function, budgets
and timelines will change at lightning speed. When you
need to change, we are ready to adapt, and we’ll keep
the project moving forward in the process.
We first seek to understand each of our clients’
expectations by actively engaging them to express
their needs and concerns. From our exchanges, we
work to customize a solution TOGETHER.
Throughout each phase, we act as stewards of
our clients’ best interests by requiring teamwork
and frequent communication with the design and
ownership team members.
Our coordination methodology encompasses all disciplines. We are ONE TEAM seated together at the same table. Internally, there is no separation among the M, E, and P.
Jordan & Skala’s staff has deep experience working as teams on many different projects from start to finish. In this way, their background facilitates an extra layer of understanding of coordination with the external team members of architectural, structural and other disciplines.
With this approach, we have seen our teams gain insight and reach better solutions as a whole on many CRITICAL ISSUES of which One Brickell CityCentre requires: super high-rise buildings, mixed-use programming, ocean/coastal climates and code.
ARCHITECT
STRUCTURAL ENGINEER MEP ENGINEER
Communication among the Architect, Structural Engineer and MEP
Engineer must include Linked Models, Interference Checking &
Coordination Monitoring.
2 3
Mazza Grandmarc ApartmentsCollege Park, MarylandLEED Certified
Southern Polytechnic State University, Hornet VillageMarietta, GeorgiaLEED Silver
Marriott Renaissance Club Sport HotelFlorham Park, New Jersey LEED Certified
Marriott Renaissance Club Sport HotelHouston, TexasLEED Silver
The Lodge at Primland LakeMeadows of Dan, VirginiaLEED Certified
Richard B. Russell State Park Golf ClubhouseElberton, GeorgiaLEED Silver
Wilmington Convention CenterWilmington, North Carolina LEED Silver
Crane WorldwideHouston, TexasLEED Certified
Texas Sterling Construction- SASan Antonio, TexasLEED Certified
Texas Sterling Construction- GPGrand Prairie, TexasLEED Certified
3630-90 PeachtreeAtlanta, GeorgiaLEED Certified
Forest City West VillageDallas, TexasLEED Certified
Garfield ParkArlington, VirginiaLEED Certified
Savoye at Vitruvian ParkAddison, TexasLEED Silver
Savoye Squared at Vitruvian ParkAddison, TexasLEED Silver
Sylvan 30Dallas, TexasLEED Certified
Unitarian Universalist ChurchAtlanta, GeorgiaLEED Certified
4100 Harry HinesDallas, TexasLEED Silver
Gregory A. Adams Juvenile Justice CenterDecatur, GeorgiaLEED Silver
Quinta Mazatlan CenterMcAllen, TexasLEED Silver
Sugarland Fire Station No. 7Sugarland, TexasLEED Silver
Callison Dallas OfficeDallas, TexasLEED Certified
GSA-SSABirmingham, Alabama LEED Silver
Jordan & Skala EngineersDallas, TexasLEED Silver
Park Plaza Office TowerMexico City, MexicoLEED Certified
Wachovia at Atlantic StationAtlanta, GeorgiaLEED Silver
W. 7th N.E. Block Office TowerFort Worth, TexasLEED Silver
Belmont ApartmentsDallas, TexasLEED Silver
Lemmon Avenue ApartmentsDallas, TexasLEED Certified
The Millennium Woodlands Town CenterThe Woodlands, TexasLEED Silver
Place VendomeHouston, TexasLEED Certified
Pompano CreekPompano Beach, FloridaLEED Certified
Ross Hall ApartmentsDallas, TexasLEED Certified
LEED® CERTIFIED PROJECTS
12TH & MIDTOWN / LOEWS ATLANTA HOTEL (FORMERLY 1075 PEACHTREE)Atlanta, Georgia
This new 37-floor mixed-use facility, a part of the
14-block, 1 million SF Midtown Mile in Midtown
Atlanta, is made up of 2 towers on top of a 12-level
parking structure. The project, which boasts the only
Loews Hotel in Georgia, is comprised of a 414-key
luxury hotel, 80 condominium units, over 700,000
SF of shell/core office space, and 45,000 SF of shell
retail space. Jordan & Skala’s design responsibilities
included the design of HVAC systems, electrical,
lighting, plumbing, access control, communications
and security systems. The project was selected as
winner of the “Best Overall” in the “Best in Atlanta
Real Estate Awards 2008” by Atlanta Business
Chronicle. The office portion of the project was
awarded LEED certification.
PROJECT COST: $281 million
MIXED USE HIGH RISE BUILDINGS
10 11
From start to finish, our team is dedicated to work throughout the project's duration.
PROFESSIONAL SERVICES CONTRACT ADMINISTRATION
COST CONTROL
Prospering for over 60 years, Jordan & Skala has promoted resource-efficient systems
that add value to each project from the beginning. Our clients make well-informed
sustainable building decisions with detailed data about the lifetime operation of their
systems as well as environmental impacts. We celebrated our sustainability focus in
early 2008 by becoming a member of the U.S. Green Building Council.
KEY SERVICES
• Sustainable Design Consulting
• LEED Administration, Consulting, and Training
• Commissioning
• Energy Modeling
• Energy Audits
EXPERTISE
• LEED Rating System Certification
• Energy Star Building Certification
• Green Globe Certification
• Regional Sustainability Certification Programs (Georgia Peach, Austin Green,
CalGreen)
• National Green Building Standard - ICC 700
SUSTAINABLE DESIGN CONSULTING
We provide clients with feasible strategies for the design, construction, operation and
maintenance of green building projects. Our process starts with an eco-charrette session
to identify the project’s sustainability goals, proposed rating system and project team’s
experience with the rating system requirements. With this information, we develop a
timeline that is both budget and schedule conscious to pursue project certification. After
the eco-charrette, we oversee the implementation of sustainable strategies and manage
the team through the development and submission of the required documentation.
Jordan & Skala Engineers
Constant Communication and Careful Consideration• System Evaluation• Constructability• Accurate Cost Control• Team Collaboration• Provide Options
4 5
THE VUECharlotte, North Carolina
The VUE, located on 5th St. in Uptown Charlotte, is the
tallest residential skyscraper in the Southeast standing
at 51-stories and 600 ft. The building includes upscale 1
and 2 bedroom apartments and a myriad of residential
luxury amenities. Residents of the VUE can enjoy access
to a spa-inspired fitness club, billiards lounge and café,
multi-purpose basketball and tennis court, pet walk,
35,000 SF pool deck with a heated Jr. Olympic-sized pool,
cyber bar, and media room. State-of-the-art technology
includes biometric fingerprint access and Wi-Fi throughout
the building. But the crown jewel of the amenities package
is definitely the resident-only, 50th floor SKY Lounge
that provides unparalleled views of Charlotte and the
surrounding areas. Jordan & Skala provided comprehensive
MEP services on the project.
PROJECT COST: $148 million
SOVEREIGN TOWER3344 PEACHTREE ROADAtlanta, Georgia
Standing 50 stories tall, this
project is Atlanta’s tallest
mixed-use building and the first
vertically-stacked mixed-use
tower in Buckhead. The residential
component, Sovereign, features 82
luxury condominium residences
as well as the renowned Buckhead
Club. The development includes 18
levels of Class A spec office space
and 13 levels of structured parking.
This project won the “Best Mixed-
Use Project” award from Southeast
Construction magazine’s “Best of
2008 Awards.”
PROJECT COST: $140 million
12 13
CASE STUDY #3: MEP FIRM INCREASED BRAND AWARENESS
20+
New Clients Nationwide
85%
Maintained Repeat Client/Client
Retention Rate
30%
Increase in Revenue Annually Over 3 Years
1
New Office Opened
RESULTS
GETTING SOCIAL
S M A R T E G I E S 1
T H E A R C H I T E C T U R E O F S O C I A L M E D I A
I am sitting in a #building.
I like buildings.This is where I
built my building.Watch me build
a building.I’m a professional
builder.
Now listening toREO Speedwagon’s“We Built this City.”
I’m hanging outwith people whobuild buildings.
This is how Ibuilt my buildingin more detail.
Here’s a vintagephoto of my
favorite building.
Here is apinboard of
cool buildings.
S M A R T E G I E S 1
T H E A R C H I T E C T U R E O F S O C I A L M E D I A
I am sitting in a #building.
I like buildings.This is where I
built my building.Watch me build
a building.I’m a professional
builder.
Now listening toREO Speedwagon’s“We Built this City.”
I’m hanging outwith people whobuild buildings.
This is how Ibuilt my buildingin more detail.
Here’s a vintagephoto of my
favorite building.
Here is apinboard of
cool buildings.
Why it is Impor tant
• B2B marketers use, on average, four different social networking platforms: LinkedIn (91%), Twitter (85%), Facebook (81%), and YouTube (73%).**
• 69% of B2B markets gathered credible market insights from their social media efforts.*
• 60% of companies saw improved search rankings from their social media efforts.*
• 56% of B2B marketers acquired new business partnerships through social media.*
• Participation in social media marketing for B2B purposes has climbed to over 90 percent.*
• LinkedIn has over 300 million professionals.
*Stats from Cmo.com**Stats from Social Media Examiner
S M A R T E G I E S 2
14% 17%
64%
Why LinkedIn?
S M A R T E G I E S 2
W H Y L I N K E D I N ?
Build
Relationships
Lead
Generation
Online
Research
Benefits of Using LinkedIn as a Business Networking Tool
S M A R T E G I E S 3
B E N E F I T S O F U S I N G L I N K E D I N A S A
B U S I N E S S N E T W O R K I N G T O O L
! Gather reliable information with your computer.
! Enhanced market research capabilities.
! Target-rich.
! Ability to stand out from the crowd with a compelling profile.
! Offers a respectful and intelligent approach for anyone.
! Eliminate the need for road warrior status.
! Make contact quickly regardless of geography.
! Superior networking capabilities.
! Showcase expertise and offer thought leadership.
! Allows you to participate in industry conversations.
• Lead Generation• Market Research/
Competitive Intelligence
• Research• Networking• Thought Leadership• Brand Awareness
HOW TO USE SOCIAL MEDIA TO INTEGRATE