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Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Page 1: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

Implementing the Strategic Plan

Betty DayVice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

Page 2: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

ERCOT Public 2

• Welcome and introductions

• Review purpose of meeting

• Overview of current ERCOT Strategic Plan

• Examine Strategic Pillars and supporting initiatives

• Discuss current Key Performance Indicators (KPIs) and potential revisions

• Identify next steps

• Wrap-up

Agenda

Page 3: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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• Operational Reliability– Anticipate and communicate potential reliability issues through

improved enterprise-wide planning processes, probability scenario analyses and grid impact evaluations.

• Flexible Market Design– Work to anticipate changes in market dynamics and systems and

respond effectively to changes in market rules and processes that are directed toward maintaining a highly reliable grid and open access to ERCOT markets.

• Data Transparency and Access– Continue to evolve ERCOT’s role as a data and information gateway

for electricity markets in Texas, recognizing its unique role and the value created for consumers and stakeholders of relevant, quality and timely market and technical intelligence.

• Committee Strategic Alignment– Further evolve the stakeholder committee process to improve

strategic alignment of processes and outcomes including the use of strategic alignment and efficiency goals and measures.

Strategic Plan Pillars

Page 4: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Implementing the ERCOT Strategic Plan

• ERCOT divisions are documenting strategic initiatives to implement direction given in the Strategic Plan

• Divisions with initiatives impacting Market Participants:– Grid Operations & Planning

– Commercial Market Operations

– Business Planning & Integration

• Questions as we review the initiatives:– Do the four pillars continue to represent the core focus of the ERCOT

Strategic Plan?

– Do the initiatives identified implement the vision you have for ERCOT and satisfy the objective of the pillar?

– Are any initiatives missing?

Page 5: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Business:•Explore new Ancillary Services framework•Work with stakeholders to explore Real-Time Co-optimization•Evaluate multi-interval SCED•Evaluate scarcity pricing during Energy Emergency Alert (EEA) ERS/Load Resource deployment•Develop data services to support long-term needs of Market Participants

– Evaluate alternatives for the provision of data services

– Explore self-serve data-mining for Market Participants

Information Technology:•EMS upgrade•MMS tech refresh•Settlements and Billing rewrite•NMMS upgrade•Data Center refresh

Example High Priority Strategic Initiatives

Page 6: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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• Do the current KPIs provide appropriate and sufficient information?

• Are there some KPIs that could be removed from the report?

• Are there KPIs that we have not reported that should be included?

• Should Market performance metrics be included?

ERCOT Key Performance Indicators (KPIs)

Page 7: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Appendix

Page 8: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Operational Reliability

FlexibleMarket Design

Data Transparency and Access

Committee Strategic

Alignment

Operational ReliabilityAnticipate and communicate potential reliability issues through

improved enterprise-wide planning processes, probability scenario analyses and grid impact evaluations.

Page 9: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

ERCOT Public 9

Board Identified Strategic Initiatives – Operational Reliability• Evolve ERCOT culture to include active examination of potential future

change influences and impacts, including more active scenario planning throughout the enterprise.

• Maintain reliability by examining potential impacts of changing technologies.

• Continually assess the planning processes within ERCOT to optimize efficiency and ensure a broad range of potential data sources are considered for inclusion in analysis.

• Invest in resources to enable ERCOT to provide bench strength as well as skills in emerging energy technologies, systems and market constructs.

• Continuously and dynamically adjust ERCOT’s activities to anticipate trends and provide “unbiased” and “independent” advice to stakeholders regarding major trends.

• Develop strategic tracking from a variety of different sources to anticipate trends to increase reliability awareness.

• Promote the process and develop internal expertise to identify, analyze and discern the probability of occurrence of scenarios that could impact system reliability or market dynamics.

Page 10: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Operational Reliability – Supporting Corporate Objectives

Page 11: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Operational Reliability – Supporting Corporate Objectives

Page 12: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 13: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 14: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 15: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 16: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Flexible Market DesignWork to anticipate changes in market dynamics and systems

and respond effectively to changes in market rules and processes that are directed toward maintaining a highly

reliable grid and open access to ERCOT markets.

Operational Reliability

FlexibleMarket Design

Data Transparency and Access

Committee Strategic

Alignment

Page 17: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Board Identified Strategic Initiatives – Flexible Market Design

• As a means to ensure flexibility in approach to key structural changes issues, continue to forge stronger coordination among markets, operations and planning groups.

• Promote culture that fosters innovation, flexibility and collaboration with stakeholders and across business divisions while enhancing existing change management processes to more fully integrate with market operations and planning.

• Explore the capabilities and behaviors of various emerging technologies to inform policymakers and stakeholders to ensure appropriate integration and utilization of resources available to the market.

• Enhance the IT Roadmap to anticipate change, map current and future projects, and create more flexible, efficient and effective system changes.

• Recognize the need to remain cost effective in time of change while still seeking to create a more flexible, efficient and effective system environment.

Page 18: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Flexible Market Design – Supporting Corporate Objectives

Page 19: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 20: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 21: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Data Transparency and AccessContinue to evolve ERCOT’s role as a data and information

gateway for electricity markets in Texas, recognizing its unique role and the value created for consumers and stakeholders of relevant, quality and timely market and technical intelligence.

Operational Reliability

FlexibleMarket Design

Data Transparency and Access

Committee Strategic

Alignment

Page 22: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Board Identified Strategic Initiatives – Data Transparency & Access

• Proactively serve as a catalyst and venue for Market Participants to gain enhanced access to available information.

• Evaluate overall organizational, business and technical capabilities to position ERCOT to be even more flexible and responsive to market conditions.

• Proactively assess and understand the evolving Market Participant needs, operations and capabilities to exchange and act on ERCOT-provided data.

Page 23: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Data Transparency & Access – Supporting Corporate Objectives

Page 24: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals

Page 25: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Committee Strategic AlignmentFurther evolve the stakeholder committee process to improve strategic alignment of processes and outcomes including the

use of strategic alignment and efficiency goals and measures.

Operational Reliability

FlexibleMarket Design

Data Transparency and Access

Committee Strategic

Alignment

Page 26: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Board Identified Strategic Initiatives – Committee Strategic Alignment

• In light of limited resources available to manage market evolution, ensure strategic alignment of processes within and outcomes from the committees through clearly defined goals and metrics for committees ensuring linkages to the strategic plan.

• Establish clear linkages between the ERCOT staff and committee process, including formalizing roles for the ERCOT staff in the committee process.

• Establish Board-level mechanisms for reviewing process effectiveness at achieving strategic goals throughout the enterprise, including in the stakeholder committees.

– Enhanced cost-benefit analysis process– Clear budgeting alignment and linkages to strategic plan– Effective categorization of rule change requests to identify strategic importance

• Addressing current operational issues

• Meeting strategic goals (tied to the plan or as directed by the Board of Directors)

• Market efficiencies

• Administrative

• Regulatory requirements

Page 27: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Committee Strategic Alignment – Supporting Corporate Objectives

Page 28: Implementing the Strategic Plan Betty Day Vice President, Business Planning and Integration Segment Calls – July 21 – July 25, 2014

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Divisional Goals