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Implementing Supportive Housing Solutions for Vulnerable Individuals and Families RFP Informational Webinar December 21, 2017

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Page 1: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Implementing Supportive Housing Solutions for Vulnerable Individuals and FamiliesRFP Informational Webinar

December 21, 2017

Page 2: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Welcome and Today’s Presenters

Stephanie Mercier CSH, Director, Strategy and Impact

Lauren Fulton CSH, Senior Program Manager, Strategy and

Impact

Deirdre Flynn Nonprofit Finance Fund, Associate Director, Pay

for Success Program

Page 3: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Agenda for Webinar

CSH & Supportive Housing

Pay for Success and Supportive Housing

RFP: Service Provider Capacity Building

RFP: Families-Focused Pay for Success

Timeline, Application, and Next Steps

Q&A in Chat Box

Page 4: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

About CSH

Improve the lives of

vulnerable people.

Improve the lives of

vulnerable people.

Maximize public

resources.

Maximize public

resources.

Build strong, healthy

communities.

Build strong, healthy

communities.

Page 5: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

About CSH – 4 Lines of Business

Lines of BusinessLines of Business

Training &

Education

LendingPolicy

ReformPolicy

Reform

Consulting &

Assistance

Page 6: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

What is Supportive Housing?

Page 7: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Key Definition: Supportive Housing

Supportive HousingSupportive Housing

HousingHousingSupportive

ServicesSupportive

Services

Property and Housing

Management

Property and Housing

Management

Project’s relationship to the

community

Project’s relationship to the

community

Page 8: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Supportive Housing: An Intervention that Works

• Targets households with barriers to housing and/or employment

• Is affordable• Provides tenants with leases• Engages tenants in flexible and voluntary services• Coordinates among key partners• Supports tenants in connecting with the community

Page 9: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Pay For Success

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 10: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

What is Pay for Success?

Social Impact InvestmentPay for Success(a.k.a. Social Impact “Bonds”)

Upfront Working Capital

Pay for Success Contracts

Why Social Impact Investments?

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 11: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Why Consider PFS?Expand and improve outcomes for vulnerable

individuals and families

Shift government’s focus to measuring and paying for outcomes, not just activities

Leverage new financial resources to directly fund supportive housing

Provide an admissions ticket to bring together diverse stakeholders focused on meeting the needs of a vulnerable target population

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 12: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Pay for Success Flow

Investors

7

34

5

6

2

1

Funds Data

Investors

Intermediary

Housing/Services & Target Population

Evaluator

Government/End Payer

7

2Investors provide the upfront capital to finance the intervention.

3Intermediary provides the service provider(s) with the working capital to implement the intervention.

4Service providers deliver the transition supports, rental assistance, and services to the target population.

5Outcomes and costs are tracked and provided to the third-party evaluator.

6The evaluator determines whether the agreed upon metrics have been achieved.

7End Payer makes success payments to the intermediary for distribution if outcomes are met.

End Payer partners to develop PFS effort that connects a proven intervention with a target population in need of services.

1

Page 13: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Stages of PFS Development

Feasibility study

Transaction structuring

Service launch

Page 14: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Why Do Pay for Success and Supportive Housing Fit Together?

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 15: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Supportive housing funding

Success payments

Service funding

Grants/ subsidies

Rental assistance

Why Supportive Housing?• Supportive housing is an evidence-based intervention• Paying on the basis of outcomes it has a track record

of achieving can help unlock new sources of funding

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 16: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

CSH and PFS

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 17: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

What Role Does CSH Play in PFS?We Wear a Lot of Hats:• Feasibility technical

assistance provider• Transaction coordinator• Intermediary/Project

Manager/Fiscal Agent• Investor• (well maybe not that one with

the propeller…)

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 18: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

What Hats are We Wearing Where?

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Page 19: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Service Provider Capacity Building

Advancing Pay for Success, Systems Change, and Supportive Housing for Vulnerable Populations

Page 20: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Eligible Applicants: Service Provider Capacity Building

Eligible applicants• Nonprofit organizations, or organizations applying on behalf of nonprofit

service providers including public or nonprofit universities, state and local governments, tribes, as well as faith-based organizations from communities that have or are currently receiving support from SIF PFS to develop PFS projects.

Population of interest• Individuals who are part of a cohort of people cycling between jail,

shelter, and other public systems, at enormous expense with poor outcomes

Partners in the work• Nonprofit Finance Fund (collaborating technical assistance provider)• Corporation for National and Community Service (funder)

Page 21: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

The Basics

Up to 4 awardees will be selected that are interested in using the Pay for Success model to create supportive housing for vulnerable populations. Applicants should be interested in the opportunity to further a PFS initiative in their community by building the capacity of nonprofit service providers.

Selected participants will receive: Service provider capacity building support Technical assistance furthering overall PFS

project development Complimentary membership to CSH’s training

center Connection with peer organization, e.g. learning

cohort

Note: This assistance will set the stage for but does not directly fund housing or services.

Page 22: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

Nonprofit Finance Fund

Deirdre FlynnAssociate Director, Nonprofit Finance FundDecember 2017

Building Service Provider Readiness

Page 23: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

23nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

Nonprofit Finance Fund: Linking Money to Mission for 35+ Years

We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible insights.

Strategic Advice

Tailored Investmen

tsKnowledge

Capture and

Sharing

Cohort Based

Capacity-Building

Intensive TA and

Consulting

Funder Training

and Education

Field-Level Analysis & Research

Growth Capital Loans

Facility &

Equipment Loans

Working Capital Loans

Acquisition Loans

Dedicated Funds

Tailored InvestmentsStrategic Advice

Page 24: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

24nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

Service Provider Readiness: 2-Day Intensive Training

NFF hosts individual introductory calls with participants

Pre-Assessment Surveys

The changing outcomes driven environment & PFS

Factors of Readiness for Partnership: Intellectual, Human, Social, Financial Capital

Organizational Readiness Assessment

Planning for the Future: defining full cost of business, capitalization planning

Organizational Readiness Assessment

2-3 Leaders from Each Organization + 3 NFF Consultants

Prior to Training

Day 1

Day 2

Page 25: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

25nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

1-on-1 Virtual Financial Coaching

NFF coaching supports, guides, advises and informs nonprofit leaders whose organizations are at critical decision points.

Ways in which NFF can help include:

Crafting financial narratives

Understanding and working with budgeting scenarios and cash flow tools

Reviewing and suggesting improvements to financial tracking and monitoring tools

Asking relevant and timely questions to arrive at critical decisions

Setting short- and long-term goals

All service providers will receive 2 hours of coaching with NFF consultants.

Page 26: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

26nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

In-Depth Consulting Engagements

Deep-dive consulting focuses on helping a client strategically navigate periods of growth or change and plan for long term adaptability and durability. The focus on deep dive engagements can include:

Financial modeling for business model adaptation, strategic planning and management

Capitalization planning and full cost assessment

Board and staff training on financial planning and management best practices

Multi-year budget projections of program expansion or revenue model adaptation

Customized financial management and planning tools (e.g. financial dashboard, program portfolio mapping etc. )

Page 27: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

27nonprofitfinancefund.org ©2012 Nonprofit Finance Fund®

Learn Morenonprofitfinancefund.org

Twittertwitter.com/nff_news

Facebook facebook.com/nonprofitfinancefund

Our Blog philanthropy.com/blogs/money-and-mission

Sign Up nonprofitfinancefund.org/sign-up

RSS

PFS & SIBnonprofitfinancefund.org/news/feed

www.payforsuccess.org

Get in Touch!

Deirdre [email protected]

nonprofitfinancefund.org

Thank You!To Stay Connected…

27

Page 28: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Pay for Success Technical Assistance Focused on Child Welfare-Involved Families

Page 29: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Keeping Families Together• Housed and provided

supports to 29 families in New York City.

• Positive outcomes for families and children.

• Offered a brighter future for parents and kids.

Page 30: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

One Roof Campaign

Goal: 50,000 units of supportive housinghttp://www.1RoofFamilies.org/

Page 31: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Eligible Applicants: Families

Eligible applicants• Eligible applicants are government (state, county or city),

tribes or eligible nonprofit organizations.

Population of interest• Families with High Utilization of Child Welfare Systems and

Histories of Housing Instability

Partners in the work• Center for Health Care Strategies (Technical assistance

provider) • Corporation for National and Community Service (funder)

Page 32: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

The Basics

Up to two awardees will be selected that are are interested in using the Pay for Success model to create supportive housing for Families with High Utilization of Child Welfare Systems and Histories of Housing Instability.

Selected participants will receive: 6 months of assistance from CSH and its

partners Access to a potential $15,000 in resources Complimentary membership to CSH’s training

center Connection with peer organization, e.g. learning

cohort

Note: This assistance will set the stage for but does not directly fund housing or services.

Page 33: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Work Plan• Ensure partners understand PFS• Educate wider stakeholder groupPay for Success education

• Define priority population• Assess status quo outcomes and costsTarget population analysis

• Identify and define potential metrics• Assess current achievement against metricDevelop success metric

• Determine whether to scale supportive housing or to test innovationsDevelop service model

• Assess cost avoidance, benefit creation, and other elements of valueBuild a value case

• Show value creation and offer potential payment amounts

Develop preliminary financial model

• Plan for procuring providers and intermediary or for transaction structuringPlan for next phase

Page 34: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Timeline, Application, and Next Steps

Page 35: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

CSH RFPs: Key Dates

12/21/17Webinar

1/15/18Written

Questions Due

1/17/18Applications

Due

Feb 2018AwardsMade!

Page 36: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Sections of the Application

Service Provider Capacity Families

Applicant Details Applicant Details

Supportive Housing Supportive Housing

Access to Data Access to Data

Pay for Success Potential End Payer Commitment

Leadership Team and Project Support

Leadership Team and Project Support

Project Environment Project Environment

Service Provider Need and Interest in Developing Capacity

Target Population

Page 37: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Recap of RFPsService Provider Capacity

Families

Eligible applicants Gov’t, tribes, nonprofits

Gov’t, tribes, nonprofits

Target population Super utilizers FamiliesPrior PFS exploration? Prior SIF PFS work in

communityNot required

Intended intervention Supportive Housing Supportive Housing

Length of assistance 12-18 months 6 monthsIn-kind commitment required?

Yes Yes

End payer as lead applicant?

Not required (but should include evidence of end payer interest)

Not required (but should include evidence of end payer interest)

Due Date January 17th January 17th

Page 38: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Next Steps: Recap

Review the RFP Identify or recruit team members Visit www.csh.org/pfs for FAQs and

updates Email [email protected] with questions SUBMIT Jan 17th

Page 39: Implementing Supportive Housing Solutions for Vulnerable ... · We unlock the potential of mission-driven organizations through tailored investments, strategic advice, and accessible

Questions