implementing & supporting a campus wide e-learning culture
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Implementing & Supporting a Campus Wide E-Learning Culture. Evolution, Revolution, or Both?. Debra L. Babineau, Computer Trainer [email protected]. Introductions. Deb Babineau Computer Trainer, Computing & Communications Center [email protected] - PowerPoint PPT PresentationTRANSCRIPT
Implementing & Implementing &
Supporting a Campus Supporting a Campus
Wide E-Learning CultureWide E-Learning Culture
Debra L. Babineau, Computer [email protected]
Evolution, Revolution, or Evolution, Revolution, or Both?Both?
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
IntroductionsIntroductions
Deb BabineauComputer Trainer,Computing & Communications Center [email protected]
Joseph KalinowskiSystems Administrator, Instructional Media Center [email protected]
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Why are you here?Why are you here?
History of failures that led to success
Key implementation secrets for rolling out your e-learning solution
Opportunity for discussion
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
University BackgroundUniversity BackgroundFounded in 1865Private, 4 year universityEngineering, Science, Management and the Humanities2700 undergraduate; 1100 graduate210 FT faculty, 100 PT facultyMain campus - Worcester, MA
Waltham, MASouthboro, MAAdvanced Distance Learning Network
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Prior to Online ImplementationPrior to Online Implementation
“Homegrown” web pages
“Homegrown” course management system
Webmaster creating custom course websites
Unsuccessful course management system pilot in 1998
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Unsuccessful PilotUnsuccessful Pilot
1998: Lone department implements course management system
One professor heads entire projectPurchases equipment and software
No polling of faculty or students’ current or anticipated needsNo faculty buy-in; rest of faculty resort to getting their own web pages writtenThousands of $ wasted
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
IT ReactionIT Reaction“Key-Stakeholders” Committee
Consists of key faculty and support staff Goal was to find one system to service the e-learning platform
Needs analysis established 45 criteriaLiterature review of 25 companiesThree major vendors invited for demonstration (open to all faculty)Committee unanimously votes on one system, and the fun begins …
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Learning and Information PortalLearning and Information Portal
Built on teaching and learning foundation
Customizable based on user’s roles
Security based on user’s rights
Personalization at the user level
Collaboration and organizational tools
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Success FactorsSuccess Factors
Involve key stakeholders – “champions”Define goals up frontConduct needs analysisCreate cross-functional partnerships to aid and supportContinually reassess product and services
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Key StakeholdersKey Stakeholders
FacultyTechnology-savvy
Technophobes
Willing to work with peers to implement technology
Support Staff
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
GoalsGoals
Easy to use
Interoperability with back office standards
Economically viable
Flexible to meet diverse needs
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
GoalsGoals
Engage constituent groups
Empower them with increased access to information resources, services and communication tools
Retain them by providing a more encompassing sense of membership in the WPI community
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Conduct Needs AnalysisConduct Needs Analysis
45 Criteria devised by committee
Needs were prioritized
Compare to vendor literature review
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
InstructionalMediaCenter
Cross Functional PartnershipsCross Functional Partnerships
One-stop shopping …Fastest response time …
Computing &Communications
Center
Library
Support
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Relentless SupportRelentless Support
On-line problem reporting system & searchable FAQE-mail – [email protected] supportGroup training opportunitiesOne-on-one trainingInstructional design support (individual & groups) Survey of students
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
ResultsResults
0 200 400 600 800
1998
1999
2000
2001
Total Courses Enabled HTML
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
ResultsResults
Faculty working with peers to develop the best applications for the technology
Student pressure to make all courses enabled
Increased access to course material
Organization pilots very successful
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
ResultsResults
support example
Music Class example
Fire Protection Engineering
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
What’s next?What’s next?
Event drivenLDAP AuthenticationWeb E-MailAdditional Security (SSL)Total Organization IntegrationIntegration of alumni, prospective students & others
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Evolution, Revolution, or Both?Evolution, Revolution, or Both?
Questions?Questions?
Ask Now…
E-Mail [email protected]
Preview at http://my.wpi.edu