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Implementing and Monetizing Solar & Storage Applications Marianne Boust Munich, Germany December 5, 2017

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Page 1: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

Implementing and Monetizing Solar & Storage Applications Marianne Boust Munich, Germany December 5, 2017

Page 2: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

2 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Capgemini Consulting is the Global Digital Innovation & Transformation consulting brand of the Capgemini Group

190,000+ people worldwide working together as one team Revenue (2016): €12,539 million

From a complete range of businesses ...

…to innovative services and products

With strong expertise in industry sectors …

Application Services

Consulting Technology and Engineering Services

Infrastructure Services Business Process Outsourcing

Other Managed Services

Digital Customer Experience

Insights & Data

Digital Manufacturing

Product & Engineering Services

Business Services

Cloud Choice

Cybersecurity

Application Development and Maintenance

Quality Assurance & Testing

Automation Drive

Utilities

Automotive

Consumer Products & Retail

Financial Services

Page 3: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

Disruption of the energy value chain

Page 4: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

4 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Energy transitions, digital revolution and customers empowerment are key challenges for the industry

Energy transitions

NEW ENERGY MIX DECONSTRUCTION

VALUE CHAIN

ENERGY

EFFICIENCY

CONSUMPTION DECREASE

BATTERIES

E-VEHICLES

SOLAR DECREASE

DEMAND SIDE MANAGEMENT

PRICES

DECENTRALIZED GENERATION

Smart grids

Customers Empowerment

New players

GAFA* Telcos

Big oil

Building manufacturers

Equipment suppliers

Niche players

Digital Revolution

New

Utilities ‘uberisation’?

Page 5: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

5 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Traditional utilities and OEMs must seize the opportunities that the solar-plus-storage couple offer before the competition does

Selected Opportunities on Solar and Storage

Behind-the-Meter Front-of-the-Meter

Reliability/ Back-Up

Solar self-consumption

Energy Access

Demand Charge Mgt … Defer T&D

investment Ancillary Services

Refurbish ment

Peaking Capacity …

Retailers Network Operators

Power Producers

Page 6: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

6 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Industry players face tough barriers to accelerate digitalization

Examples of barriers

Skills and Jobs:

Skills shortage

Major social change threatening jobs and slowing down digital deployment

Skills and Jobs: • Skills shortage • Major social

change threatening jobs and slowing down digital deployment

Examples of barriers

New entrants: • Start-ups are

disrupting the value chain

• Telecom are entering the retail sector

Utilities regulation: • Utilities face huge

grid investment requirement but faces restrictions (i.e. storage ownership)

Shortage of Data Scientist

Regulation Complex internal procedures

Resistance to change

Evolving technology

New entrants

Page 7: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

7 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Digital start-ups at every stage of the solar value chain

EPC O&M Payment & Billing Business Dev. Finance

Online Solar Calculators Financing Drone Maintenance Aggregation

Pricing & Trading Crowdfunding Digital Platform Smart Cooling & Cleaning «Peer-to-Peer», Blockchain

Hybrid System Optimization virtual Net Metering

Pay-as-You-Go Solar

Helioscope

Page 8: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

Accelerating the Digital Transformation

Page 9: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

9 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Make or Buy? How far should you become involved in the software value chain

Battery, PV, Genset Balance of Plant Energy Management software/platform EPC/Installer Marketing Ownership

Utilities

Aggregator

Retailer

System integrator

Energy storage system suppliers

Industrials

PV Inverter Suppliers

Manufacturers

Page 10: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

10 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Make or Buy? How far should you become involved in the software value chain

Battery, PV, Genset Balance of Plant Energy Management software/platform EPC/Installer Marketing Ownership

Utilities

Aggregator

Retailer

System integrator

Energy storage system suppliers

Industrials

PV Inverter Suppliers

Manufacturers

Recent utilities’ acquisition Centrica buying REstore Enel acquiring EnerNOC

and Demand Energy Engie acquiring

GreenCharge, Sungevity Eneco acquiring Lichtblick

Recent OEM acquisitions GE acquiring a stake in Sonnen Aggreko + Younicos Wartsila + Greensmith Itron acquiring Converge Schneider buys Renewable

Choice Energy

PV inverter building up energy management software capabilities

Page 11: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

11 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Example of in-house development: Eneco Smart Home IoT Hub

Dutch utility Eneco has developed a Smart Hub platform, called Toon. This platform is central to Eneco’s transformation from Utility to Energy services provider. As a smart home solution, Toon integrates a smart thermostat, energy insight and smart home hub into one single to use product. This creates a daily customer interaction which

results in increased customer satisfaction, better customer retention and higher NPS score.

Other utilities joining Engie Belgium, Viesgo Spain

Eneco has created an open API for the Toon platform. Thus 3rd party developers can develop extra apps and integrate new services with device. Eneco creates with Toon an energy services ecosystem and becomes a platform provider for other parties to build services upon.

Market shares are old school thinking, what counts is how innovative you are”

Christophe Degrez, CEO Eneco Belgium

Page 12: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

12 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Crowdnett

The business case for solar + storage is weak in the Netherlands because of net metering, additional revenues are needed Eneco uses crowd of home batteries for

frequency reserves to increase revenue, now payback time is less than 10 years

Homeowners get a battery with a discount and can use it for self-consumption

Contract for 5 years Partnership with a mix of OEMs and start-ups:

Tesla, LG Chem, Ampard, Zonneplan From ideation to live in the market in less than 4 months

Page 13: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

13 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Build a Digital Solar platform – How to implement it?

Select priority use cases 1 Matrix of use cases attractiveness (examples)

IT Feasibility

Business stakes

Microgrid management

O&M follow-up

PV Monitoring

PV-battery self consumption

PV for Ancillary Services

Page 14: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

14 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Build a Digital Solar platform – How to implement it?

Select priority use cases 1 Matrix of use cases attractiveness (examples)

IT Feasibility

Business stakes

Microgrid management

O&M follow-up

PV Monitoring

PV-battery self consumption

PV for Ancillary Services

Design an evolutive architecture 2

Adopt agile approach, be incremental and collect customer feedback 3

Definition of IS Architecture

MVP1* MVP2 MVP3

F1

F2

F3

Base

Advanced

Future

*MVP: Minimum viable product

Basic & Urgent Use Cases

Page 15: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

15 Implementing and Monetizing Solar & Storage Applications | December 5, 2017 © 2017 Capgemini. All rights reserved.

Food for thought

Digital is a strong lever to increase marketing and operations efficiency

Think beyond the hardware, bear in mind that you don’t know all the use cases yet

Adopt a “Test and Learn” approach, be pragmatic. Kill some initiatives, accelerate others

Include your data strategy at every step of the process of your project to inform your decisions

Page 16: Implementing and Monetizing Solar & Storage Applications · 05/12/2017  · results in increased customer satisfaction, better customer retention and higher NPS score. Other utilities

This message contains information that may be privileged or confidential and is the property of the Capgemini Group. Copyright © 2017 Capgemini. All rights reserved.

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A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2016 global revenues of EUR 12.5 billion.

About Capgemini

Learn more about us at www.capgemini.com