implementation of business process in manufacturing industry
TRANSCRIPT
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Topics to be Covered
What is Business Process?
Features of Business Process
Types of Business Process
Manufacturing Industry Overview Structure of Consumer Durables Segment
Key industry dynamics
Business Process Management implementation in ManufacturingIndustry
Five Key Areas for BPM Success
BPM system modules
How Business Process Management helps an Industry
Benefits of Implementing BPM in Manufacturing Industry
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Business Process
Business process is a series of steps or tasks aimed at
accomplishing a defined business objective.
Business Process refers to the set of logically related activities
for accomplishing a specific business result.
A business can have hundreds of processes and most processes
can be broken into smaller and lower- level processes and
process components that include people and/or information
system sources.
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Features of Business Process
Has a goal
Has specific inputs
Has specific outputs
Uses Resources
Has a number of activities that are performed in some order
May affect more than one organizational unit. Horizontal
organizational impact
Creates values of some kind for the customer. The customer may be
internal or external
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Types of Business Process
Management Process Strategic Management
Corporate Governance
Operational Process Purchasing
Manufacturing
Supporting Process Accounting
Technical Support
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Manufacturing Industry Overview
An Industry can be defined as any kind of an economic
unit producing goods and services.
All activities relating to manufacturing and distribution of
electronics and durable consumer goods fall within the
category of the Electronics & Consumer Durables
Industry OR the Manufacturing Industry.
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Structure of Consumer Durables Segment
White Goods: It is generally a large machine which accomplishes a routine
housekeeping task, which includes purposes such as cooking, or food preservation,
washing purposes, and various others. They are also referred to as domestic appliances
or major appliances.
Brown Goods: These are portable and semi portable machines generally used on table
tops, counter tops and other platforms to accomplish a household task. They are usually
smaller counter parts of their larger versions like a coffee maker is a portable good vis-
a-vis the espresso coffee machine.
Consumer Electronics: They are electronic equipment intended for everyday use,
most often in entertainment, communication and office productivity. They are largely
based on digital technologies and are increasingly being merged with the computer
industry in what is known as the Consumerization of Information Technology.
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WHITE GOODS BROWN GOODS CONSUMERELECTRONICS
Air conditioners
Refrigerators
Washing Machines
Sewing machines
Watches and Clocks
Cleaning Equipment
Other Domesticappliances
Microwave ovens
Cooking Range
Chimneys
Mixers
Grinders
Electronic fans
Irons
Televisions
Audio and Video
Systems
Electronic accessories
Personal Computers
Mobile Phones
Digital Cameras DVDs
Camcorders
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Key Industry Dynamics
Industry Size :Rs 350 Billion
Key Categories: White goods, Brown Goods and Consumer
Electronics
Competitive Landscape: Dominated by Korean majors like LG and
Samsung in most of the segments. Other players are Bluestar,
Whirlpool of India, Voltas, Godrej, Bajaj Electricals, Videocon,
Panasonic, Electrolux, Sony etc.
Margin Profile: Low margin, largely dependent on volumes of sales
Growth Opportunities:Low Penetration along with increasing
consumer disposable incomes.
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Type I Projects: Functional Level Type II Projects: Cross-functional LevelType III Projects: Enterprise Level
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Five Key Areas for BPM Success
1. Value and Performance Management to define goals and evaluate and
steer progress.
2. Accelerated Business Analysis to optimize BPM delivery, using GlobalProcess Model for manufacturing.
3. Leveraging BPM Technology to maximize the use of selected BPM and
Business Rules Management technology, tools and platforms.
4. Unified Process Improvement to ensure process-oriented thinking gets
embedded across the organization.
5. End-to-End BPM Governance to sustain BPM excellence.
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BPM System Modules
Process Modeling
Process Connectors
Process Manager
Process System Server
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How Business Process Management helps an Industry
Adding functionality to existing business systems such as CRM, ERP,
manufacturing execution systems (MES), warehouse management systems
(WMS), etc
It is probably less expensive and quicker to extend an older existingapplication using BPM than to install new software or reprogram the existing
software.
Design and add new processes as requirements change.
Link business systems to aggregate data and processes .
Build new processes between acquired company systems to provide a fullview of inventory information.
Connect the MES systems within a value chain to support where - to-build
strategies with real-time information .
Connect disparate sources of business intelligence within the company or
across the value chain.
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Link a number of systems to provide and support new processes.
Build a process to provide demand driven schedule data across a
value chain. Connect the manufacturing execution systems to the planning and
scheduling system .
Develop a process that allows certain CRM users to view and
exchange data with the warehouse management and themanufacturing scheduling system s .
Design, build, simulate, and finalize new stand alone business
processes using data from any source.
How Business Process Management helps an Industry
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Benefits of Implementing BPM in
Manufacturing Industry
Helps in automating all the paper-based processes within theprocurement division to shorten the SCM cycle for approval andreceipts of goods.
BPM helps to increase efficiency and decrease costs with respect to
document management in marketing function. BPM helps in workflow automation and visibility through greater
operational control over its sales process. BPM helps in resolving complexities in its warranty management
process, thereby improving quality and costs in its customer supportservices.
BPM leverages process modeling, risk management and visibility tools. BPM helps in overcoming the cross-border integration challenge in
design process by BPM-PLM (Product Lifecycle Management)integration suite.
Through effective implementation of BPM across the value chain,company can benefit from strong governance and quality control.
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