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TRANSCRIPT
• Introductions of Teams• Products/Services Selected• High level overview of the Implementation Process• Roles and Responsibilities• Q&A • Next Steps
Agenda
• Insert Customers Name– Name, Title
• Email - Phone Number– Name, Title
• Email - Phone Number– Name, Title
• Email - Phone Number– Name, Title
• Email - Phone Number
Insert Customers Name
• Infinisource Implementation Team Introductions– Name, Project Manager
• Insert Email Direct: Insert Phone
– Payroll IS, Payroll Implementation• Insert Email Direct: Insert Phone
– Julie Carothers, TF Implementation Coordinator• [email protected] Direct: (800) 697-7010 ext. 2923
– Insert Additional Subject Matter Experts as assigned:• TimeForce Implementation Specialist, Benefits
Implementation Specialist, Data Extractor and Convertor– Chris Mantua, VP, HCM Implementation Services
Infinisource Team
MigrationPayroll – Previous System to iSolved
Time & Attendance – Previous System to TimeForce
New AutomationBenefits
– Enrollment and Eligibility
Human Resources – Performance Management/Employee Self Service (ESS)
Products/Services
Additional Services – Adjust to Contract-Cobra Administration (includes Premium Collection and COBRA Eligibility Management Services)- Flexible Benefits Administration (FSA, HRA, Transportation Admin)-Carrier Feeds – (Insert #)
- How are you managing them today?-OnBoarding-Applicant Tracking
Additional Services
Transition to ImplementationYour Sales Representative will work with you to gather the initial information we need to get started. We’ll assign a team of resources responsible for implementing your solutions.
Planning & AnalysisYou will provide additional information about your company’s policies and pay practices and begin working with your assigned team to plan your implementation. This is an opportunity to align expectations and timelines.
Account CreationWe’ll create your account in iSolved based on the information you provided.
Configuration & Data Load We’ll configure your account to meet your company’s policies and practices, and work together to obtain and audit your data to import into iSolved.
TrainingWe’ll train your administrative staff on use of the software and verify together that everything works as it should before going live.
First Check DatePreview, validate and then process payroll!
Transition to Customer SupportEngage with customer support to address your ongoing questions.
HCM Implementation Process
Planning & Analysis
Implementation Phases – Planning & Analysis
Insert Customer Name Responsibilities Infinisource Responsibilities
Complete and Return Forms, Surveys or Analysis for Payroll, TimeForce and Benefits
Infinisource will be able to assign Subject Matter Experts (SMEs) to implement each service
Participate in Analysis Meetings for each purchased service
SMEs will ask in depth questions regarding each service to ensure that each service is setup and configured in iSolved based on Insert Customer Name needs
Account Creation
- Client Information- Work Locations/Tax- Bank Account, Check & Delivery Package Options- Pay Groups & Schedule
Implementation Phases – Account Creation
Infinisource Responsibilities We will create your account in iSolved based on the information you provided during the analysis meetings.
Configuration
– Payroll• Earnings, Deductions, Memo Codes, Deferred Comp• Organizational Tables
– TimeForce• Overtime, Accrual Polices, Schedules & Rounding, Breaks, Meals,
Holidays – Benefit
• Plan designs, Coverage levels, Rates (Employee & Employer)• When is your Open Enrollment? Plan Renewal?
Implementation Phases – Configuration and Data Load
Insert Customer Name Responsibilities Infinisource Responsibilities Participate in Database Review with Payroll, TimeForce and Benefits
We will configure your account to meet your company’s policies and practices
Data Load
• Who should our data team contact to access Insert Previous Provider?• Payroll data
– Current YTD Balances– Prior Year Balance
• Employee Data– Current EE demographics, recurring deductions, direct deposit
setup and accrual balances.
Implementation Phases – Configuration and Data Load
Insert Customer Name Responsibilities Infinisource Responsibilities
Provide Infinisource's Data Team with access to systems/data for Employee Data and Current Year Payroll Balances
Our Data Team will extract and format imports of the Employee Data and Current Year Payroll Balances for the Payroll Specialist to import into iSolved
Verify Accuracy of Data in iSolved (Payroll, HR, Benefits) and/or TimeForce
Provide access to iSolved for Quality Assurance of iSolved (Payroll, HR, Benefits) and/or TimeForce
Training
– iSolved Employee Management Training– Employee Self Service (ESS) Training– TimeForce Administrator Training & Supervisor
Training– Benefit Administer Training– Payroll Review
Implementation Phases – Training
Insert Customer Name Responsibilities Infinisource Responsibilities
Participate in iSolved (Payroll, HR, Benefits) and/or TimeForce Training
SMEs will provide training of iSolved (Payroll, HR, Benefits) and/or TimeForce
First Check Date
– Wire vs. Impound – • Federal 941 Tax Deposit over $100K each payroll? • Payroll funding amount (DD, Tax and Billing) over $500K each
payroll?– Current Process date?
Implementation Phases – First Check Date
Pay Group Pay Period Begin Date Pay Period End Date 1st Pay DateUPDATE
Insert Customer Name Responsibilities Infinisource Responsibilities
Provide Infinisource with Tax POA's, Banking Information (including a VOID check), Check Signatures
Project Manager will submit all Information to the Tax Team for setup and approval for first payroll process
Participate in first Payroll Processing Help Insert Customer Name process first payroll on iSolved
Post Implementation / Transition to Customer Support
• Once we have all of the purchased services implemented we will transition you to customer support
Implementation Overview- Transition to Customer Support
Insert Customer Name Responsibilities
Implementation Customer Satisfaction Survey
Expectations– Communication
• Weekly Status Call• E-mail/Phone as
needed– Meeting Routines
• Accomplishments• Discovery• Next steps
Expectations