impact of organizational culture on the performance of tesco

7/23/2019 Impact of Organizational Culture on the Performance of Tesco

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8/55

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BLT@VRKLIR% //////////////// ...................................................................... ..........#2

(\LZREMI@EVL @I@AUZEZ ............................................................................................... ..#2

J\AR\VL

J:2 7;39?3<


9/55

J:2 ?:=2 33?D = ;;D ;7 H=D, =2=3< =8 =< = 9=>3 =;3

=;:3;3, (0) >< F>22 8?2

=;3 >3 ?22>3 ;3 7 ;99;D>? D:? 97?>1? :? =3D (6) >< F>22 =2; 8?2 =;3 >3 ??>3 >3 3

38 >


10/55

Z:H:2D:=2 ?92;?? 1=2:? 7?F=7D D; 3;< ;3H:7 8>3?D =H;:< H ?92;??, = :2>:2< 22 7 H?8=1>;7.

E< > ;7 ;2D F= ; D;>3 3, =3D


11/55

JN@V@JRLVEZREJZ MG J\AR\VL

U;:7 F;7 :2 ;7 ;F3 :2 ;7>>3=7 >22, 7;D:1>


12/55

MVO@IE%@REMI@A J\AR\VL

@3 ;7=3>=;3=2 :2D?;2; < = 9?9H?7$ ?1?7D= ??7>?3?, 8=7?D


13/55

;H?3;7? 3 9??3 =3D ;99:3>=;3 =< ?1?7 2?1?2

; ?7=78 7?7??3< = 3


14/55

EIRVMB\JREMI RM RLZJM

R?; F= ;79?D H Z>7 != J;8?3 F8?7? 8? ?< : = 7;?7 3 3 F;72D F=7 ;3?. R8? R?; 3=9? F= >7< :?D ;3 =?3 9=7?3 3 =29;< =7 7;:7 ??3=2

7;9 = ;9??3< F= ; ;92?3 = 3?

=1>3


15/55

D?2>1?7 8?D:2?, ? >1>3 ?3?7=2 H>2>3 3

=1? F8?3 8?2>3 ;7 ?71>3 = :3 ?=8 1?3 = 9:8 H7;=D?7 =3 ; ;3 9?=3 22 8=1? 9;7? ?92;?? =


16/55

:3D?77 D?=7 =3D F8;9 3 9? ; :7?3.

RLZJM+Z NV BLT@VRKLIR

_>3 R?; 3 = NV D?=73 ?=8 < =22;F 7 D?>3=


17/55

&. B;? 7 =7?>=;3 (?.. P04 >< 1;:8?7) (06&8?29?.;9).

RLZJM+Z J\AR\VL

_8?3 R?; 3 = ;9=3 ; 8??

=;7D=H2? 7;D:< F= 8>

1>>;3 < 8>8 =3D ?22 >< 8??$.


18/55

E3 R?; ?D H 8 =3D ?22 >7

:2


19/55

6. M3? ;: :3D?7=;3=2 :2=;3 9:;3 D;? =;3 8=1? ;7 >3 =;3 9:< D?>D? ;77 =7< >3 =DD7?>3 2;H=2

?31>7;39?3=2 ;3?73 3 =7 F>


20/55

_? F=3< ?7 F8; 8=1? 1=2:? >9>2=7 ?


21/55

13991?

(:H?9?3


22/55

@;7D>3 7 T?7 1>?F H=?D ;3 7 =?3?. E< > ?3?7=22 7?=7D?D = 3


23/55

N?;3%

N; >


24/55

;9=3 E F;:2D ?2?< = :=2>< > 9;7? =7;7>=


25/55

R8? =H;1? D>=7=9 8;F 3 :2


26/55

B


27/55

E;33;1>D:=2 ?92;??

=3D ;:< 3 ;>1? =3D 0

7?2>?D >3 3?=1? F8>8 9?=3


28/55

E;33;D:=2 ?92;??+

?7;79=3? =3D ;:< =7??D

=7??D, * F?7? :3?73, 6 =7??D =3D &4 ?92;??


29/55

E;33;1>D:=2 ?92;?? =3D

;:< 3 ;>1? =3D 0

7?2>?D >3 3?=1? F8>8 9?=3


30/55

E;33;3 ; 1=2:?, 6*

?D ;3 ?7?3< ?< ; 1=2:? =3 ;?>2? * 9=7?D =22 ;


31/55

E3 3 D>?7?3< ;32>D:=2 ?92;?? =3D ;:< =7??D =7??D, F?7?

:3?73, * =7??D =3D ?92;??


32/55

E;33;8 9?=3 D?D.

6. E ?C ;= ?3 R31 1C9;C3 DD3D ; C9;93 C1C9;C3

?7?3< ;?7=3 A;=;3 05

M:=;3=2 O7;: 0*_;7;7? B>1?7>7;39?3< 04

R;7;39?3


33/55

E;33; = ;33?3< :?;3 7;9 5 ?92;?? F8; =7??D D?D

:2


34/55

E;33;D ??2, 01?7 2>?2, ;9?F8=< 2>?2, 2>?2, 04 ;9?F8=< :32>?2, * 1?7

:32>?2 =3D ?92;?? =3F?7?D ??2.

(5. _C9D H


35/55

E;33;


36/55

?92;?? & ?92;??+ =3F?7?D >3 ;>1? =3D 06 7?2>?D >3 3?=1?

F8>8 9?=3


37/55

E;33;=;3

8;:2D3+< 8=1? =9? ?=


38/55

E3 7?2


39/55

E;33;


40/55

E;33;=;3 ;

:2D 3=;3=2 :2D A;=2 H:>3?

3;79, 0 =>D 3??D ;


41/55

E;33;3 ?92;?? 8?D 7 :23

3?=1? F8>8 9?=3


42/55

E;33;3 ;3 ;


43/55

E;33;


44/55

I; &6

R;3 3?=1?. E< 7?2??3? ; H2?;7 8=>3 H2?.0;32


45/55

0.&6

&

4.60

62 0# 5 >0 #.2

06 0# 5 4.7

0 0# 6 2 4.67++

A?1?2 ; >3>>=3? () 4.0

4.600

B31%M:7 =2:2=


46/55

3 9=7?3 9=7?3 7?2=;3 F>7 ;H.

6. R?; 8;:2D ;99:3>=


47/55

F9H


48/55

Z?7>;1=33>, R. !., (644),A?=D?78> =3D M7=3>=;3=2 J:23>3, L. N., (644), M7=3>=;3=2 J:2, 63DLD>;3

Z8?>3, L. N., (6445), M7=3>=;3=2 J:2, ;3

N=71=7D :>3? V?1>?F ;3 J:2


49/55

O2;H=2 3 N:9=3 V?;:7? K=3=?9?3 ;:7 :22=H2? =


50/55

@72? ;3 :2


51/55

&.

M7=3>=;3=2 :232:?3? =;3-

Z=7?? B>=7?? \3?73 @7?? Z3 D?9=3D ;3 ;:-

Z=7?? B>=7?? \3?73 @7?? ZD?D >3;3

H) B>?7?3< ;?7=3 2;=;3) M:=;3=2 7;:

D) _;7;7? D>1?7>7;39?3?7?3< ;>=2 H=7;:3D 7?:23 D>?7?3< 2;=2 :2


52/55

L?2

W?7 2>?2

Z;9?F8=< 2>?2

A>?2

Z;9?F8=< :32>?2

W?7 :32>?2

L?2

5. _;:2D ;7=3>=;3 8=1? = ;9?1? =D1=32 >9>


53/55

0. ?>3 = 9:23=;3=2 ;7=3>=;3 R?; 8= 2;H=22 D>?7?D

:3>8 ; 3 =32:?3?


54/55

I=9? (M;3=2)#

B?>3=;3#

B?=7


55/55

R?;. @3F?7>3 3 ?92;?? F;7>3 =< R?; T=>7;>3>;3 / 8=1? =3 ?:=2 8=3? ; =D1=3?9?3

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