image & business etiquette · courtesy, business etiquette can send a message that you are...
TRANSCRIPT
HOSPITALITY
IMAGE & BUS INESS ET IQUETTE
PROGRAM
' A MAN'S MANNERS ARE A MIRROR IN WHICH HE SHOWS
HIS PORTRAIT '
Image & Business Etiquette serves a number of purposes especially when you need touse them in certain situations or events and how to handle in grace and style. To know how to handle yourself properly today can sometimes outweigh even yourtechnical skills. This one day program will equip you with all the business etiquette andprotocol knowledge needed to conduct your business or events and most importantlyputting yourself and others at ease by showing more confidence and poise in variousbusiness settings. Business etiquette is important when answering phones, know how to respond tocustomer complaints, know how to play an important role in business meetings, sendingproper emails and thanking business partners. In addition to showing respect andcourtesy, business etiquette can send a message that you are professional and sincereand who knows, you might leave a lasting impression to others.
Subjects Covered in the course: - Introductions and self image- Meetings - Telephone etiquette - Communication skiills- Email etiquette - Business dining etiquette- Self awareness- Social etiquette
International BLeisureAcademy
EDUCATION | INNOVATION | INSPIRATION
By Goethe
A certificate will be issuedafter the course
To book a spot for this
course contact by email: [email protected]