im wireless network assessment

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IM Wireless Network Assessment

Bob ArsenaultGreg Richey


Agenda■ Ingram Micro Services■ Professional Services■ Wireless Network Assessment■ Next Steps■ Q&A


Services Lifecycle– Managed & Cloud– Professional

Services– Training & Education

Ingram Micro Services Division


Ingram Micro is dedicated to uncovering and investing in ways

to help our partners extend and develop their IT services businesses safely,

with minimal investment & business risk.

IM Professional Services

End Custome

r

Reseller(Trusted Advisor)

Ingram Micro

(Trusted Provider)

■ Leverage partners’ trust in Ingram Micro to enable them to take advantage of prime, high-value opportunities that may demand more expertise than in-house

■ Move product faster to market, extend and support greater product sales

■ Support emerging technologies


■ Survey of > 8000 Partners

If Ingram Micro were to have a staff of highly skilled engineers and system architects to deliver professional services, would you consider using these services?

Do Our Partners Want IM Professional Services?

Yes79.6%

No20.4%


Branding and Preferred Payment Methodns >= 264

As your own; 62.7%

Co-branded; 26.9%

No opinion; 8.6%

Ingram Micro branded; 1.9%

If you were to partner with Ingram Micro to de-liver professional services, how would you want to present those services to your cus-

tomer?

Other

Subscription/Recurring Fees

Bundled with Product Sales

Time and Materials

Fix-fee Projects

4.5%

21.2%

29.9%

49.2%

56.8%

If you were to partner with Ingram Micro for your pro-fessional services business, how would you prefer to

pay for the work done (Choose all that apply):


IM Professional ServicesVAR Resellers MSP Vendors

serv

ice

prov

ider

s

IM Reseller Partner Network IM Vendors Partner Network Staffing Partners IM Certified

< I M L i n k >

IM Professional Servicescust

omer

sse

rvic

es Plan Implement Manage SupportBenchmarking Assessment Planning Strategy Design Certification Pre-Sales Tech

Support

Benchmarking Installation Configuration Tuning Testing

System Integration H/W-S/W Upgrades Application

Development S/W Customization Migration

Benchmarking Administration Asset Management Systems Management Performance Tuning Production Control

Back-up and Archiving Replication Help Desk Remote

Infrastructure Management Relocation

Benchmarking Warranty Asset Disposition Break-Fix

Hardware Support Software Support Business Recovery

Training/Certification Recycling-Remarketing


■ IM is a Trusted Source with proven capability to deliver with consistency, predictability, and quality

■ Access to a comprehensive portfolio of tools, products, and services for a complete solution

■ Pre Sales Technical Support

■ Subject matter experts in a variety of vertical markets and technologies that can be used to augment and extend internal resources

■ Ability exploit new or expanded service and product revenue streams

■ Sales, Customer Support, Finance, Integration Services and Logistics Support for your business

Advantages for our Solution Providers


■ What is it?■ Why should you consider doing it?■ What are the benefits?



Worldwide Explosion of Wireless Devices


Results: Informal Wireless Network Design


IM Wireless Network Assessment■ Review existing WiFi infrastructure and requirements■ Analyze Customer Site floor plan and propagation■ Identify coverage and interference issues■ Provide recommendations

– (including BOM if requested)


■ Coverage “Heat Maps”– WiFi network coverage– Spectral interference– Signal strength– Access Point (AP) placements

■ Detailed Data– List of devices accessing network– List of devices generating WiFi signals

Assessment Results


Findings and Recommendations■ Prioritized Risks

– Highest level risk; immediate action required– Moderate level risk; potential action required– Low level risk; deviation from best practices

■ Recommended Architecture– Access Point placement and configuration

Physical location Channel setting and power Installation instructions

– Best Practices


■ Introductory Alignment Call■ Site Survey (On-site)■ Technical Analysis (Off-site) ■ Create Assessment Report (Off-site)■ Assessment Review ■ Deliver & Present Final Assessment Report

Typical Engagement


Where are you in all the “noise”?


■ “I want to protect my network from non authorized devices”

■ “I have a large number of employees that are bringing their own wireless devices to work”

■ “I want to expand our service offerings to include wireless network design and deployment

■ “We have had wireless network congestion and want to improve our overall network performance”

■ “This is not my area of expertise and I want to begin wirelessly enabling my business”

■ “I don’t have time to stay up to date on the latest products and best practices”

Rationale for a IM Wireless Network Assessment


Benefits to You & Your Customer■ Improved Performance > Better Customer Experience■ Increased Efficiency > Enhanced ROI■ Isolate BYOD > Reduced Congestion■ Best Practices > Well Architected Network■ Optimize Infrastructure > Fewer Problems■ Enable New Applications > New Functionality


■ What is it?■ Why should you consider doing it?■ What are the benefits?■ Next Steps■ Q&A



■ Value Proposition for Resellers– Enhances Trusted Advisor

value to Customer– Drags core/cloud products

and services (Server, Storage, Network, SW, Cloud)

– Remediation product and services sales as result of Health Check

– Proactive identification of Customer needs and issues

■ Products and services to wrap around the solution– Physical – Servers, Storage, Network,

Backup– Licensing - Acquire software licensing

VMWare/Microsoft, transition licensing through Ingram Micro

– Services – Planning, Implementation/Remediation, Support Services

– Cloud – Cloud Mgmt. Services, Communication & Collaboration, Infrastructure, Security, Business Apps

Trusted Provider Trusted Advisor


Reseller PartnerEarly Adopter Incentive■ $500 credit for any IM product or service to

Resellers who purchase services

■ Credit good for 60 days from time of order

■ Ends 12/31/13

Partner “Reward” Program


■ Info - IngramMicro.com/ProfessionalServices■SOW/RFP Submittals - IngramMicrolink.com

Website


Sales and Support Assistance

[email protected] | (800) 456-8000 x67247 | x66686 | x66492

To become an Service Provider or Order Professional Services

[email protected] | (800) 235-4128

Follow us

Ingram Micro Professional Services @IMProServices

Getting Linked Up with IM Professional Services

http://www.linkedin.com/groups/Ingram-Micro-Professional-Services-5096106?home=&gid=5096106&trk=anet_ug_hm

https://twitter.com/improservices


Questions


■ Validate architecture is aligned with business goals

■ Lower TCO■ Achieve automation, provisioning, self-

provisioning■ Alleviate overhead to focus on business

development■ Improve SLA, be prepared for future growth■ Get the most out of your Capex■ Mitigate risks and improve security compliance

through proven best practice■ Gain the knowledge of current best practices

Why a Virtualization Health Check?

im wireless network assessment

Documents

ingram micros

written permission

services businesses

system architects

housemove product

minimal investment business

archiving replication

proven capability